I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!

The gentlemen that run this business - and I do mean gentlemen - are fantastic. They were kind and…read moreinformative and very helpful. I came in needing data transferred from one external hard drive (that I thought was faulty) to another new one. About 1/2 hour later, they called and said both were fine and that I could save myself the money by transferring the data myself. That's unheard of in today's world - where a business actually looks out for their customer. And on my way out, I looked around at some of their refurbished computers and wow, the prices are amazing. These guys have all my future business and I will refer them to everyone!

Told them what was wrong with my computer, they didn't believe me and gave me back a computer that…read morestill wouldn't turn on. Eventually got them to listen to me and fix it (took a whole month) and they broke a letter off my keyboard in the process. This part isn't their fault but I got harassed by another customer and followed to my car and the man working there just watched and let it happen. Would've been nice if they offered to make sure I got to my car safely but that's not their job. Just an awful experience all in all here. Don't recommend

They were so great. Victor and Ray were wonderful. They both had so much patience with us (we are…read moreVERY senior citizens). They had a little problem hooking up to the internet, we were no help to them, but they figured it out. They explained how everything worked and showed us. Terrific guys, very personable and knowledgeable. They deserve the 5 star review.

The technician, Dan, was patient, answered all my questions. He had all the tools and knowledge…read morenecessary to remove my old tv from mount and re-use the mount on new TV. He also went out of his way to assist when the cable box did not work.

I have a 14" Dell Inspiron laptop which developed a broken binge for the second time, without any…read moreapparent trauma. Dell repaired it the first time, under warranty, but refused to do so now, since the warranty had expired (welcome to corporate America)... The doggies were recommended to me (no, I didn't know they existed previously). They were friendly, and did a beautiful job of repairing the hinge, and for a very fair price. Highly recommended!

These guys are some of the good guys. They're out-of-the-way but friendly staff and super…read moreknowledgeable. These guys been in the business a long time and really know their stuff.

THIEVES!!! Just like the other reviewer said, they give a reasonable estimate of 3-5 business days,…read moreonly to push the date back further and further. It took around 3 weeks to get my laptop back. I paid around 300$ for a new battery & installation, with the idea that I would receive an OEM factory battery. After 3 weeks of waiting, I am informed that I can either wait a while longer or take an aftermarket chinese battery. I chose the latter, being completely fed up with waiting. The battery they installed feels extremely cheap, visibly looking like its held together by duct tape. It has a 2 hour battery life, compared to the 6 to 8 hours I got before having my laptop serviced. And the worst part of it all? THEY STOLE MY 1TB INTERNAL HARD DRIVE!!!!! I was shocked to open my laptop casing to see a blank hole where my hard drive once was. I didn't receive any compensation for the massive downgrade in battery quality, nor did they ever even mention that they stole my $100+ internal HDD. i have since learned how to modify and fix my own technology and will never again trust others. This place is a huge overpriced scam center, AVOID AT ALL COSTS!!!

The staff at Computer Doctor are tremendous! We're long time customers and both Joe and Geo Santos…read morehave always been there for us anytime we've had issues with our computers. As I write this Geo has spent 2 days sorting out the problem with my wife's external hard drive for backups. He just doesn't throw his hands up and say it busted. We have had a yearly service contract with CD and believe me it's paid for itself many times over. A real value considering the amount of time they spend! They're easy to deal with and explain issues in a way that even us computer dummies can understand.

Tap was just what I needed when my surface pro died. I knew I would need a new computer right away…read moreas I was in the middle of a work project. He came to my house the very next day and stayed until I was assured that my files would be saved. He gave me excellent advice and coaching (without telling me what to do) on a desktop and sound system replacement, which saved me considerable money. When my new computer arrived he spent several hours getting it set up and various issues with my laptop and phone resolved. Above all he will work with you and explain things until you are fully satisfied that you understand and that things will work. His patient explanations are especially good for older people (myself) or for someone with little computer savvy.

Tap came out to my house again to fix a bug on my laptop. He was efficient, professional and…read moreexplained things well. He made recommendations and gave me advice to help me in the future. I don't see him much but he's the one I call when I need help and wish I had IT Customer Support at home like I do at work! I trust him, he knows what he's doing and he's nice to work with. I appreciate his help.

I talked to someone over the phone today and asked if they do GPU repair. Whoever was on the phone…read morewas rude and treated me like I didn't know anything, then said he was too busy and hung up on me. I'm literally an automation engineer for amazon... I just don't feel comfortable replacing a chip on a GPU myself because I haven't worked with them before. He sent me a text with his business info and I told him I'd take my business elsewhere. He told me that first I "talked to him like I was dead" and then "didn't respect him when he said he was busy." Then said to get lost. I can be honest with you and say that he might be knowledgeable about hardware, I personally didn't get that impression, but he's making a living so he must know SOMETHING, right? But I don't expect him to be trustworthy or give a fair price for a repair.

43rd "Street Computer Repair have maintained our computers since 2011…read more Would recommend 43rd Street Computer Repair for anyone looking for a trusted computer repair shop Jim Forsman

Re. My laptop repair; the estimate (and bill) was half of a previous one! The other place estimated…read moreup to 2 weeks for the shattered screen repair, but Martin got it done by Tuesday, after I left it with him Saturday! Excellent service! I give him 5 stars.

overpriced and nothing was replaced. Charged me $120 to relpace a fan motor that he stated was not…read morereplaced. offered to replace it if it failed, again. should have said, when. What I learned was it was something I could easily do, but it cost $120 to find out.

I brought my phone (an older iPhone) in and they had the screen fixed for me in 30 minutes for…read morearound $180, which I thought was very reasonable. Customer service was excellent as well.

They don't do Apple products anymore and told me to go to Best Buy, but yet when I go to Google it…read moresays they do. He says that's corporate not us. They suck!