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Wizzerdwerks Enterprises

1.0 (1 review)

Services - Wizzerdwerks Enterprises

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13 years ago

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Spectrum

Spectrum

(28 reviews)

While visiting my father in law in Florida, he received a new cable box that needed to be installed…read moreto replace the old box. I dove in and disconnected the old box and hooked up the new box. Everything was great till we discovered that he did not have the ability to DVR. We contacted Spectrum and learned that we needed a different box. We drove down and picked up the new box. On the way home, Dad asked if we could call and make an appointment to have a technician come out and install the new box as he didn't want to burden me with another installation. I called Spectrum and Jerry assisted me quickly by setting up an appointment for this afternoon. Randall showed up early and got straight to work. He not only hooked up the new box, but he also updated the box in the bedroom. He changed out the old cables as well. My Dad In Law was so relieved, happy and impressed with Randall's service and with Jerry being able to set up the appointment so quickly. With Dad approaching 92 years of age, customer service is so important and helpful to him and these two employees definitely deserve some recognition. Great service!

Deceptive "Suspension" Trap - They wait months to steal your money!…read more "I canceled my service on September 4th. I did everything right. But Spectrum didn't actually close the account--they 'suspended' it without my consent. They waited 4 months until January 1st to suddenly charge my bank account $55 for a 'free' SIM card saying the account was suspended. When I called to get my money back, the reps were argumentative and blamed ME for not checking my email for a company I already quit. They strategically wait until you stop looking so they can take your money. This is predatory billing. Hardworking people, BEWARE of their 'free' offers--they are just hidden traps designed to hit you later." This was purchased online. Worst experience !! NO more spectrum , it is a subscription deceives people

High Speed Internet Ocala

High Speed Internet Ocala

(1 review)

I just thought I'd write a follow up on my initial review. Even after a response from my review who…read moresaid "I will immediately get on this!" yet another week has passed and we still have the internet box sitting here waiting for a return box which they say is required. I cannot ship back to where it came from as is only a distribution center. Eventually Verizon will charge me for something we've been trying for now 8 weeks to return. I cannot see how this helps their business by my letting them know that their service is horrid. Their responses are obviously canned! I want this box out of my house now, not tomorrow, nor next week, nor next month. I'd like Verizon to own up to their mess up and send the return box and I will forgive this entire mess. If not it will go to the BBB and to small claims court where I shall not lose with all the phone calls, emails etc from Verizon stating this will be taken care of asap. What is the definition of this please. Just send the box, we will return it and continue to be ok with the service that they keep changing also. Guess you don't need permission to change ones plans without letting them know and a half butt response when you call about it. I wish this to be over and done with, I do not wish to be charged for something we really told them we did not wish to try and then lied to stating it was free for 30 days etc. So glad we never opened the box and connected. All I ask Verizon to do is keep their word! I am very tempted to pay the shipping back to the distribution center with a signature required so that I have proof we no long have custody of this box. It will stand up in court.

Wizzerdwerks Enterprises - isps - Updated May 2026

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