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Discount Tire

3.7 (49 reviews)
Closed 8:00 am - 6:00 pm
Updated 1 week ago

Services - Discount Tire

Auto wheel and tire repair

Tire balancing

Tire installation

2 More Services

Tire repair

Tire rotation

Discount Tire Photos

Recommended Reviews - Discount Tire

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Reviews With Photos

Front desk

I was actually going to give this place 1 star but the manager Eddy has gone out of his way for me. I came in because I got a flat tire. The person working on my car was trying sooo hard to up sell me on the highest quality tires and insisting that I needed to replace all 4. I only replaced the front 2. When I got my car back, my turbine hubcaps were completely hanging off! I informed them of this and the worker was saying that they were already broken when I brought my car in, but little did he know, I took pictures of my car before it even left my house. After going back and forth with this disrespectful worker who refused to take any responsibility, I asked to speak with the manager. Thankfully, I was able to show Eddy the before pictures so that he could compare it to the current state of my car. Not only was he nice enough to replace my front two hubcaps, but ordered two extra's for the back. I just got here so that they could replace the front caps, and put new tires on the back. As a worker was inspecting my back two, he said it's already broken, even though I'M LOOKING WITH HIM and seeing that it isn't. When I said they aren't, he said they would break when they are prying them off in order to replace the tires. (Sooo which is it?! Are they already broken orrrr will they be broken in order to replace the tire?). Anyway, he informed eddy, who then told me not to even worry about it, because he had already ordered extra for me (instead of the 2 he initially offered). This is an example of good quality customer service. I probably won't be back, but I will say that Eddy did everything he could to remedy the situation!

Tire issue on the road. The Chick-Fil-A of vehicle service!
Phillip D.

Tire pressure warning came on whilst driving from Abilene to Longview 2 miles from this location. Pretty busy but Devin estimated 1 to 1.5 hour wait. Works for me. I think DT does things right. Their counter staff are neat, friendly and focus on customers. Devin epitomizes this emphasis. I have a book I am reading and am not on a tight schedule so I will see how it goes. Excellent! Beat the minimum time estimate by 10 minutes. Found I had a bad valve stem. Replaced the stem, rotated my tires and reset the light. No charge! This location was clean, efficient, professional and exceeded my expectations. Great job!

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5 years ago

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6 years ago

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7 years ago

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10 years ago

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7 years ago

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5 years ago

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8 years ago

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8 years ago

These guys are always friendly and honest. I drive 40 miles out of my way to do business with them.

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8 years ago

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Review Highlights - Discount Tire

Tire pressure warning came on whilst driving from Abilene to Longview 2 miles from this location.

Mentioned in 2 reviews

Read more highlights

A-D tire and chassis - Alan and Dakota Hatcher, owners

A-D tire and chassis

(4 reviews)

I am displeased with the services you and your shop performed to say the least for the following…read morereasons: 1. The night when I dropped the jeep off, you stated that you would diagnose the problem with the starter by checking that the jeep was properly grounded. I told you that I already had the device hooked up at autozone to run the standard scan and you said that there are things you can check to diagnose the starting problem beyond that. 2 When I arrived at the shop at noon today, I was in good spirits. You were not ready for me to pick up the jeep. I assume because you had not diagnosed the starter at all at that point. My belief is that you then hurriedly went to the jeep and hooked the same scanner to it that I said I had already used, and that you decided that you would base your entire diagnosis of the problem off of that scan since you did not plan your time properly to do the entire diagnostic process you had described to me the night before. 3 I was in good spirits, until I saw that you added a $60 charge for diagnosing the starting problem when A) you could not duplicate the problem to begin diagnosis and B) you did not perform the detailed check of the grounding and the other modules in question (pcm, chip sensor, ignition switch) as we had discussed Therefore you charged me the full price of your starter diagnostic for simply plugging the device I told you I was not interested in from the beginning and without reproducing the problem OR performing the other diagnostic checks you had outlined 4 when it came time to pay, you were not accommodating regarding the coupon I left at home which was only for a $25 savings and compared your shop to major big box stores regarding your policies for adjusting the cost without the coupon being presented. This all came , after discussing the coupons with you in great detail and asking how they were applied on the phone before scheduling the diagnostic. I also, mentioned during that phone conversation, that the only reason I was coming to you was because of the coupons and the flyer. To make matters worse, you did not offer to allow me to go home and retrieve the coupon, even though I was dropped off with no transportation and it became awkward enough that your female employee ended up offering this, which I politely turned down on principle. 5 when you ran my card, the chip was worn out on it, so you would have to swipe the card to allow it to process. I let you know that the chip was worn out (there are thousands of dollars in that account) and your only response was that I could walk to an ATM I find it fascinating that your motto is "your dealership service and repair alternative" while your shop holds many of the same attributes as a dealership, in the following ways A) a non-conservative approach to repair (i.e. you insist that u-joints (driver side) should be replaced during the upper and lower ball joint repair, even if they aren't worn) B) you talk a lot about the different diagnostics you will perform and then use a handheld scanner and charge me $60 for that, like a dealership C) you compare your policies and method of operation to Walmart when I asked for an adjustment on the cost of the services not performed (or forgot my coupon), which shows me that you prefer operating like a big business, unfriendly, in & out car dealership. D) write long letters to CyA for legal purposes after the diagnostic services After learning these facts about your operation, I am surprised to see such good reviews about your shop online (although there can always be a first negative review). I can only assume that you are overwhelmed with the rich, mechanically challenged demographic from some select parts of Terrell and that you are selling them or up-selling them on parts they don't really need or services that were not fully performed. I assume that they just haven't noticed. This is all very similar to the way the big car dealership departments operate their business.

Stopped by to get an inspection on my car. Keven and the whole crew were friendly and helpful. I…read morehad a couple of issues to take care of, but in less than an hour I was on my way to get my registration. Thanks guy's, I will be back.

Discount Tire - tires - Updated May 2026

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