Daughter got her windshield repaired by this company - A++…read morecustomer service and they were so affordable! Highly recommend this business!

They show up and show out and are gone as fast as they got here. I had a nasty little chip that was…read morestarting to splinter out and not only did they fix that but they found another one on the passenger side I hadn't even seen. They came out quick, worked fast and I can't even tell where the damage was. They did all this and I never even had to leave my driveway. You can't beat that type of service! A thousand stars! Definitely recommend!!

Don't go to anyone else for windshield replacement! I called day after a long Thanksgiving drive…read morehome with a 7 in. split in my windshield. Called insurance preferred place and they wanted almost $500 and had to wait 2 weeks for mobile service or drive to Lewisville!!! I called another company and they wouldn't even quote me until I sent pictures of the window and gave them my VIN numbers. Thank goodness I called H&H, looked up my glass by make/model not VIN. Made it soooo easty. H&H said they could have someone to me in 2 hrs. Nick and Brandon called when they were on their way, showed up on time and got to work quickly. for $300+. This company answered the phone, showed up when they said they would and gave me a fair price. Great job small business!

Replaced my back window on my Gmc Denali and was never put in right , it leaks water when it rains…read moreor when I take my truck to a car wash. Tried reaching out to this owner but never responds back concerning my issues with the window which he replaced himself

Contacted them via Yelp to see about a replacement windshield for my Ford Focus…read more They are very responsive, and the price came in under what 2 other places quoted me. (I tried to contact more places to compare, but no others responded!) They came to my house for the repair, which is very convenient, and they were on time. When doing the repair, they found out that the place that replaced it previously, 6 years ago, didn't do it correctly and basically super glued everything down. (No wonder that place is no longer in business, LOL!) Auto Glass Concepts was very professional and didn't complain about the extra work it took to remove the old windshield. With how everything was handled, i will definitely use them again!!!

Used Auto Glass to repair a chip that I received 2 days before. Had called around and got a quote…read morefrom a large chain glass repair and soonest they could schedule me was 6 weeks out. By then I would need a new windshield. Auto Glass Concepts could have gotten to me that afternoon or next day. Wound up 2 days later due to the rain. They are compatible with their price and mobile. They came to my house and was prompt. Took less than 30 minutes. Very professional. But friendly I will continue to use them Thank you Auto Glass Concepts

This tracks back to about four years ago. Had a side window broken and someone recommended this…read moreclown show. They send out some country bumpkin named Billy Bob Joe and looked at it and said it was doable in a language with so much southern twang to it, I needed HAL 2000 to decipher it. I said "fine" and he left to put in the order. BBJ shows back up with this giant lifted truck that ran over 2 basketball goals, 5 bicycles and a cat which had my tiny RAV 4 window in it. BBJ tells me he got it handled and it will be a few minutes while simultaneously killing my grass with his tobacco spitting. After he was done, the job looked good and while I'm trying to avoid drowning in a giant pool of tobacco spit, he hands me the bill. I give it to my wife to pay as I have to go to work. I assumed it's handled. Months go by and I get a call from this circus. Apparently, the bill wasn't paid. According to my wife, she gave a check to Sling Blade. I relayed this info to them and left it at that. Years past, and I am living in Japan. I get a call at 2am JST as I was getting ready to go to bed after studying Japanese for hours on end. Lord and behold, I got this chick from Hee Haw. She starts going on and on and on in whatever hillbilly language she speaks. My language translation app basically decided it had enough and proceeded to go into a coma. I finally was able to piece together the dialect and she was wanting payment for a bill we already paid. After informing her that I moved and I won't be back in the states for a while, she hung up. A few months later, I get yet another call. At this point, my wife can't find the bill as everything is in storage. Dolly Parton wannabee is now threatening me that her boss, Gomer Eugene Rockefeller Earnhart. was wanting to have me arrested by the AN-US-A, EF-BEE-EYE, and the ever famous....SEE-EYE-A! I told them I am in Japan and I cannot find any history of payment owed and that our records are in storage in the United States. Dolly Parton wannabee has a sidekick who apparently uses way too much blonde coloring when dyeing her hair because she wanted to know why I was using a Ja Pan when a perfectly good skillet from Walmart (God bless the USA!) would do while her boss could be heard quoting the lines from the greatest movie to ever represent the south: Deliverance. While this redneck hick was screeching out the lines "Now you just drop dem draws and squeal like a pig!", he overheard me mention Japan, he then yelled across the trailer park wondering if Japan was the country that helped Germany bomb Pearl Harbor and that I was an anti-American for helping Japan sink American Battleships in the Port of Havana. Something about the USS Maine... Realizing what I was up against, the combined intellect of this company barely beat out the temperature of an ice cube in an igloo during a blizzard in Alaska, I asked to setup a payment plan in a small dollar amount that would give me time to get back to the States and check the archive boxes. Needless to say, they didn't honor it and just ransacked an account and helped themselves to whatever was in it. I called and asked why and was told that Gomer Eugene Rockefeller Earnhart didn't like the fact I helped Japan get Germany to bomb Pearl Harbor and that Beni Hana was in fact a secret communist spy network and that he was ordering up a ton of baby oil because P-Diddy told him to during one his prison calls. Moral of the story: Never let hillbillies touch your stuff, keep all records readily available and learn history because Germany never bombed Pearl Harbor. Japan did. Peace out.

Buyer beware! They will do a less than adequate install and when trim pieces and gaskets come off…read moreafter their install you are out of luck. They did a shoddy install on an explorer windshield, trim pieces flew off, gaskets were all cut. They won't even cover a dime of the repairs needed because of their "workmanship". Thankfully Rockwall Ford is at least covering 50% of the repairs. If Yelp would allow zero stars, this would be the first business I'd ever give that rating. My fellow car owners, you've been warned.

Don't come here for collision repair! Or at all ! They took almost 1 year on my truck collision,…read moreand it's excuse after excuse. Just some lazy people working at this place! Don't come here.

My son and I picked up his Infiniti G37 Coupe yesterday after Tim Sett (the owner) and his son Josh…read morehad completed their repairs. The car had sustained significant hailstorm damage and had an assortment of other unrelated dents and defects. They did a fantastic job of repair work! The exterior of the car looked almost as good as it did when we first picked it up from the dealership. In addition, they were friendly and engaging throughout our interactions and gave us a very fair price. I would definitely use them again and recommend them to others.

Went to Soto Auto Glass to have what we thought was a leak in our windshield looked at. Almost as…read moresoon as we got there he told us that sometimes on cars with a sun roof the small drains can get clogged. He verified that was the issue and was done in 30 minutes for less than the original quote. He and his family were great to work with and I appreciate their friendly attitudes and professionalism. Thanks for the great work.

Had an appointment, however there a a slight misunderstanding with the appointment time via text…read more The young lady decided to call which escalated the situation instead of leaving the misunderstanding alone, I ended the conversation via the call before it got out of hand. The young lady thought it was a good idea to start texting again. I asked her to stop texting me, again just trying to not go back and forth for no reason, her response was "I cancelled your appointment". This young lady needs to learn some compassion and restraint when speaking to customers. It's sad when you have to block someone for a situation which should not have gotten this far for absolutely no reason

Amazing service and very high quality materials and workmanship. Highly recommended. Jason took…read morevery good care of me and my new Model Y Tesla.

After getting our 2023 C8 Corvette's windows tinted in December, we decided to bring it back to…read moreTriTek to have the PPF done and ceramic coating. The experience from start to finish was exceptional!! Jorge explained the whole process and also showed us around the shop and we were able to actually see the process being done on many beautiful cars. He kept us updated during the process with texts of short videos of our car being coated. The PPF has a warranty of 10 years and the ceramic coating has a warranty of 8 years. We are so pleased with the results. The car looks amazing and the shine is incredible!! Check out our pictures. You will not go wrong with TriTek.

I was involved in an accident this summer and felt completely lost on what to do with my vehicle or…read morewhere to take it for repairs. The tow truck driver recommended Mark Payne Collision in downtown Garland, so my truck was taken there while everything got sorted with insurance. The very next morning, I received a call from the owner, who personally walked me through what to expect and how the process would unfold. Even though I ultimately didn't have any repair work done--my truck ended up being totaled by the insurance company--my experience with Mark Payne Collision couldn't have been better. They were upfront about potential repair costs, gave me clear options, and their communication was always direct and professional. The fact that Garland sends its police vehicles there for repairs also gave me a lot of confidence--they clearly have a strong reputation in the community. If I'm ever in another accident, this is the first place I'll go. Honest, respectful, and customer-focused--Mark Payne Collision earned my trust.

Take five weeks to fix a bumper they squeeze insurance until the insurance say no more. At the…read moreend they dont fix my vehicle right. Must call. Mark pain.