Amazing experience from start to finish. They came the very next day, showed up right on time, and…read morereplaced my shattered right rear quarter window quickly and professionally. They even cleaned up all the broken glass and vacuumed the inside area where the window had shattered, which I really appreciated. No hidden fees, no surprise charges, just honest pricing and great work. The glass fits perfectly on my Bronco Sport and looks brand new. Would definitely recommend and absolutely use them again!

Amazing work. Found by yelp and was very quick to respond…read more He had amazing knowledge on automotive glass and says he's been in the industry since 2002. On day of install he arrived in the designated time at our house, was quick, friendly, and most importantly precise! I will be recommending them to my family and friends!

Replaced my back window on my Gmc Denali and was never put in right , it leaks water when it rains…read moreor when I take my truck to a car wash. Tried reaching out to this owner but never responds back concerning my issues with the window which he replaced himself

Don't go to anyone else for windshield replacement! I called day after a long Thanksgiving drive…read morehome with a 7 in. split in my windshield. Called insurance preferred place and they wanted almost $500 and had to wait 2 weeks for mobile service or drive to Lewisville!!! I called another company and they wouldn't even quote me until I sent pictures of the window and gave them my VIN numbers. Thank goodness I called H&H, looked up my glass by make/model not VIN. Made it soooo easty. H&H said they could have someone to me in 2 hrs. Nick and Brandon called when they were on their way, showed up on time and got to work quickly. for $300+. This company answered the phone, showed up when they said they would and gave me a fair price. Great job small business!

Quick and easy to coordinate with. Fast service and did an excellent job. I would recommend to…read moreothers. Good value for the price.

After getting quoted $1,300+ at the Honda dealership to replace my windshield I decided to look…read moreelse where. I thought most places would be crazy expensive because of the "camera recalibration." Blue star called me and gave me a quote for $360, he explained that most businesses use the camera recalibration as an excuse to up charge and that he wouldn't be disconnecting any wires when replacing my windshield. I was a bit skeptical at first, I was worried I would have to go get my camera recalibrated. (I have a 2022 Honda Accord). It's been 2 and a half weeks since I had it replaced and I've had no issues, camera still works just as good! I would definitely recommend them to anyone looking for a cheaper alternative than giving your money to the dealerships. Everyone I spoke to was professional, they were on time, and kept me updated on their arrival. 10/10 would recommend their services

I am a 72 year old senior that just used this company. I have had a fair amount of service by glass…read morecompanies in North Texas and while on vacation. This company is a mom and pop company! They are not like any of the others I have ever dealt with, in recent years. They have integrity and honesty, plus very good workmanship. I have not seen this strong a service a since the 1960's. From the call in, I was treated courteously and I told them about the windshield and vehicle and they, told me how much it would cost, and when they could be there. I set it up and they came and did a great job in half the time I have ever seen this done by other companies, at the (quoted price.) I strongly recommend this company. If you have windshield problems, give them a call, have a good experience for a change. And by the way, Taylor, my service man, gave me a good referral on another mom and pop company to use, for some other repairs I need.

As a collector of Automobiles, Boats & Motorcycles, I know exceptional work when I see it. Taylor…read morew/ A&M showed up exactly at the time he said. He got started right away and it was easy to see how meticulously he worked and how much he cared that the replacement was done perfectly. The additional pleasure was that A & M's price was substantially less than any others. They have my business from now on and if you're reading this review, search no further!!

Very nice experience, Jerry took the time to go out of his way to ask more questions and do more…read morethan I would have ever expected and provide me with the best quality and value. Will always recommend tri cities to everyone.

Amazing service from start to finish. Good communication, timely, very good service overall. Very…read morehappy thank you Jerry

Showed up on time and got things done. The bid was higher than others but the reliability and…read moreprofessionalism were top notch.

If I could give him ZERO STARS I would!!…read more The original job was to replace my windshield that was severely cracked. He offered two options: dealership glass and after market. I asked what the difference is and he said only the stamp in the corner. I chose the after market because he said "I'd be very happy with it." Immediately after he replaced my windshield, I got an alert saying that my forward camera needed to be recalibrated. I messaged him asking about it and he said he didn't unplug my camera, etc. and then offered no support. The dealership said it would be $300 to recalibrate which I couldn't afford at the time. Well, I finally brought my car in because I can't get my annual safety & emissions renewal without the recalibration and they said that it's not the camera, it's the windshield itself. It's not compatible with my car's cameras because of some special gel that's required in the glass that acts as a filter. Therefore, I need to replace the ENTIRE windshield again plus the recalibration which will cost $1500!! All because of this business's negligence and misguidance. I reached out and explained everything to them and they didn't even have the decency to respond. Filed a complaint with Yelp but because this business isn't a part of the Yelp Guarantee Program, there's nothing they can do. Plus I paid in cash so my bank can't assist. AVOID THIS SCAM OF A COMPANY!! Edit: of course he responds after receiving a bad review, but only to insinuate it's my fault and calling me a procrastinator? Since I can't respond to a review reply, here's what I messaged him: Oh now you respond because you got a bad review? This has nothing to do with me having to wait because I couldn't afford to get the recalibration done. Mazda quoted my $275 for the recalibration itself but it has nothing to do with the camera. Even if they attempted to recalibrate, the glass is not compatible with these cameras, which you should have known. They said without the required gel and the clarity issues with this after market glass, it wouldn't be possible without a complete replacement with Mazda glass (whether I do it with them or third party). They even showed me on the glass you replaced how the gel was done improperly. So you can take your poor customer service and terrible work ethic and enjoy my rightfully bad review!

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Great job! Quick, timely. Would use again! My son needed a…read morechip repair and this was perfect!

No one answers the phone and no communication. I had an appointment the beginning of this week and…read moreyet to have my glass replaced I found out today that the glass is not in yet. The first I have heard of this. I try calling the 800 and the locations and no one answers the phone. Yet when I chat it tells me to call. I do and again no answer.

AVOID AT ALL COST. I…read morebrought my car to Safelite Auto Glass in Mesquite 2 months ago in August to have my windshield replaced and as of today, I still have a broken windshield. Manager Chris Alba personally gave me his direct contact information and assured me that the replacement glass would arrive "that week." That was weeks ago, and despite multiple attempts at follow-ups, I've been completely ignored. It's incredibly disappointing that a business can take the insurance payment and then fail to complete the service or even provide a basic update. The only way to get in touch with anyone at the shop is to be there in person. The only reason I didn't give this location 1 star is because my past two experiences here were handled professionally. I wanted to be a repeat customer but unfortunately, this recent experience has completely eroded my trust in their customer service and accountability. AGAIN, AVOID AT ALL COST.

Contacted them via Yelp to see about a replacement windshield for my Ford Focus…read more They are very responsive, and the price came in under what 2 other places quoted me. (I tried to contact more places to compare, but no others responded!) They came to my house for the repair, which is very convenient, and they were on time. When doing the repair, they found out that the place that replaced it previously, 6 years ago, didn't do it correctly and basically super glued everything down. (No wonder that place is no longer in business, LOL!) Auto Glass Concepts was very professional and didn't complain about the extra work it took to remove the old windshield. With how everything was handled, i will definitely use them again!!!

Used Auto Glass to repair a chip that I received 2 days before. Had called around and got a quote…read morefrom a large chain glass repair and soonest they could schedule me was 6 weeks out. By then I would need a new windshield. Auto Glass Concepts could have gotten to me that afternoon or next day. Wound up 2 days later due to the rain. They are compatible with their price and mobile. They came to my house and was prompt. Took less than 30 minutes. Very professional. But friendly I will continue to use them Thank you Auto Glass Concepts