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B & B Auto Glass

4.2 (6 reviews)
Open • 9:00 am - 5:00 pm

Services - B & B Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

B & B Auto Glass Photos

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Tri-Cities Auto Glass Service - 1_Tri-Cities Auto Glass Service_Drive Safely with Tri-Cities.jpg

Tri-Cities Auto Glass Service

(10 reviews)

These guys are great! Professional service at a reasonable price. I made an appointment the day…read morebefore and they gave me a window of time that they would be arriving. Their professional service truck pulled up and they went to work. Their glass is top notch quality, and the installer asked for my rearview mirror, to install for me. I usually had to do that myself with others. After he was done, he gave me care instructions on when I could go through the carwash, and I couldn't believe my 20 year old truck looked new again with the new windshield! If you are looking, these are your guys! They are now my go to for life!

Good Afternoon,…read more THIS IS A MUST READ. I would like to inform the public that I was very dissatisfied with this company, it's service, and the way they conduct business. In our initial conversations, I asked the owner about the quality of the windshield, and in addition how payment is expected regarding payment for the service. In addition, I asked him about the payment processm and if he had a " tap to pay" process and He " J" said "Yes". I had taken off work to get my windshield replaced, because the car could not pass inspection without my windshield being fixed due to visibility issues. They were 3 HOURS late in their arrival. They were not proactive in stating that they were going to be late. I had to initiate any communication regarding their lateness. I told him that they should give me a discount for being late. He agreed, but "of course" in the end he did not "follow up" with the discount agreement. They "finally" arrived, and completed the service. This next part is very important... The owner, J, SAID he would send a link to my phone for payment. He NEVER sent the link, BUT WHAT HE DID DO was send 2 police officers to my house the SAME DAY to collect payment. When the TWO police officers arrived, and I answered the door, they asked me to identify my vehicle. I identified my vehicle. J, the owner, was standing a few feet away as if HE was SCARED or something. One of the police officers asked him to send the link AGAIN to my phone while he was standing there. Supposedly, J, the owner sent the link and AGAIN, the link NEVER came. Mind you, the police officer witnessed ALL OF THIS, and saw that the link was NEVER sent to my phone to make payment. At that point, the police officers asked for my email address. In spite of my hesitance, I did. The officer asked the owner to send the link to my email address in which he did. The link "finally" came to my email address, and the payment was made right then and there. Ultimately, "True" companies CAN OBTAIN payment, without getting the police involved, and trying to SET THINGS UP to cause harm to their customers. Also, there are multiple ways to send a link, and this should have been done in the ONSET of conducting business. This process should not be the "task" of the customer. Also, as you can see in the other threads "being late" a pervasive problem with this company because they "overbook" service. Please be aware that there are other companies who will provide you with the same service with a decent price, and utilize their payment service in a "user-friendly" way. It seems as though, they are "looking" to cause a problem with the customers. I would advise people to not use this company. My mistake was "taking a chance" on this one.

JC's Windshield Repair & Auto Glass

JC's Windshield Repair & Auto Glass

(42 reviews)

JC from JC's Windshield Repair and Auto Glass was professional from the start. His main concern was…read moregetting my problem taken care of as soon as possible. Since he offers mobile service, he came directly to me, which was a huge help when I was dealing with a broken windshield at 9am in the morning. Even though he was very busy that day, JC still made time to replace my windshield when no one else in the area could help me the same day. He and his team worked quickly, carefully, and clearly took pride in doing the job right. JC has nearly 30 years of experience, and he took the time to explain everything, address my concerns, and answer all my questions. His price was also very reasonable compared with the quotes I received from larger companies that morning. JC used my VIN to make sure he had available the correct glass for my 2025 Toyota Tacoma TRD. We even compared the manufacturer information on the original windshield and the replacement, and they matched. I was especially nervous about the front camera and safety sensors. -- Since the object struck nearly on top of the sensor (pictures below). JC explained the process, checked everything after the installation, and made sure there were no errors or warning lights on my dashboard. We tested everything before he left, and the camera and sensors worked without any issues. I'm really thankful I found JC online. He helped me out when I needed it most, charged me a fair price, and made sure the job was done correctly. I'll be keeping his business card handy and recommending him to my family and friends. If you need mobile windshield service from someone experienced and professional, give JC a call!

UPDATE: Finally took my car in to have the windshield replaced and the technician called to ask who…read moreI hired before because when he removed the current windshield (that JC's installed) there was rust forming because it was improperly installed in the first place! Video attached

Safelite

Safelite

(114 reviews)

Windshield replacement at my home. Safelite had the lowest price (~$270 for my 2008 Camry LE), and…read moreI researched all shops available online. My tech was friendly and professional; arrived on time. He did a great job. Don't know why the negative reviews. I highly recommend this company.

This store is not professional at all. Set appointment to have two vehicles repaired at my…read moreresidence. They called the morning of the appointment and said they could not do one vehicle because of the age. Not a big deal. I set a date a week later to take the vehicle in to the physical location, which is a 45 minute drive from my house. The morning I was scheduled to drop the vehicle off, we had a difficult time starting the vehicle so I rescheduled for the next day which their website said they had 10 morning appointments available. Received a text and emailing saying the appointment had been rescheduled. The next day my son and I drove two vehicles, 45 minutes each way, to drop the one vehicle off. Once we arrived at 0830, which they said to be there prior to 0930, the lady at the front desk told me our appointment had been canceled by the Manager Chris. At no time did I receive a phone call or email saying it was canceled. She said there were no notes to why he canceled the appointment so she "tried to call him." She advised he did not answer and we would have to come back another day to have the work done. It should be noted there were multiple technician in the work bay sitting on their phones and only one vehicle being worked on. The lady at the front desk then gave me a piece of paper with Chris's phone number and email and she said to contact him. I tried to call the phone multiple times which an operator says he is not accepting calls, so I elected to email him. Well it's been almost two weeks and have not received any responses from Chris. TAKE YOUR BUSINESS TO A SMALL SHOP, where you will get treated with respect. This place is extremely unprofessional. I think the corporation needs to look at their professional people skills when promoting what they call a "manager." All glass companies do the same thing Safelite does with insurance companies so go elsewhere. I will never use Safelite again.

B & B Auto Glass - autoglass - Updated October 2026

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