Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

Decided to finally get the windows tinted to freshen up the look of my Tacoma and I'm super…read moreimpressed with the look and especially how much cooler the AC is now! If you're in the McKinney, TX area I highly recommend Paniolo Tinting. He takes the extra steps needed to ensure a beautiful, long lasting product.

I had the distinct joy of working with Keliko to have my vehicle's old window tint / film removed…read moreand quality new ceramic film installed. From the first moment I messaged Keliko, he put me at ease. He responded quickly and professionally and promptly. From that first interaction and his warm, genial, friendly response that he was the right man for the job. Keliko scheduled me for the first available opening he had. He confirmed the appointment the day prior to my scheduled time. When I arrived at the agreed time he greeted me with a smile and made me feel welcome. Throughout the process of the removal and the installation of the new high quality film, Keliko kept me informed. I was so impressed with the level of communication and his knowledge and experience. Then when Keliko advised me that my car was ready to be retrieved and I arrived to pick it up, I was blown away at how awesome the job he completed was!! Upon entering my car I could instantly tell the difference in the temperature of the cabin. Additionally, the appearance of the car has been improved 110%!! I cannot express enough how thoroughly happy I am that I selected Paniolo Tinting to update my car! If you are searching for the right company to do your tint job, look no further! Do yourself and your car a favor and have Keliko make your car beautiful and more comfortable! I already have my wife's car scheduled to have her windows tinted. Thank you!!

I made an appointment online to have a small chip repaired after a rock smacked my windshield on…read morethe highway. The actual repair process was excellent. For a 9:30am Saturday arrival, the place was nearly empty except for 1 other person. The staff was friendly and the guy got right to work giving us the Safelite spiel and guarantee before the team took the car back to fix the chip. The waiting area was very clean and they have drinks, coffee, tea, and snacks for you to munch on while making fun of whatever TV show is on. It's a very chill environment. Less than 30mins later, my car's done. Of course, the chip is still visible (and that's the case unless you replace the entire windshield) but it's definitely better now than it was before and if anything were to happen with the chip, there's that lifetime guarantee that I can always rely on. My only wish is that they had: 1) More appointments available. I was scheduling right after Thanksgiving week so maybe that was why pickings were slim. 2) A wider window of availability since most of us work during their regular hours and don't want to opt for a 12pm - 4pm "they come to you" repair window.

Extremely disappointed with the Safelite McKinney location. Based on the reviews, this clearly…read moreisn't a one-time issue -- it seems to be a pattern. My first appointment was canceled because no technician was available. The second appointment gave me a 12-5 service window, and I didn't receive a call until 2:30 PM telling me they didn't even have the glass. I wasted half my day waiting because there was an utter lack of basic business practices and communication with customers. What's most frustrating is how unbothered everyone seemed. Other than an apology, there was no urgency, accountability, or real effort to make things right. At some point, apologies stop meaning anything when customers continue dealing with the same problems repeatedly. Customers shouldn't have to rearrange their schedules multiple times because of poor planning, lack of communication, and operational failures from a national company that should know better.

Communication was seamlessly and on point. Response time and quote on this yelp app was very quick…read more Shawn arrived promptly on time at place of residence. This was awesome as this is an extra charge at other places. Highly recommended! Replaced my cracked windshield within 45 minutes and it looks great! Wished I had done this sooner instead of waiting 9 months!

Great value and service. Highly recommend! Very fast and friendly service. The technician solved…read moreadditional problems that I had overlooked. This is my 2nd time using him for glass chip repair, and it's been a great experience both times.

They need live people that can assist you by phone instead of just a stupid computer answering…read moresystem that doesn't understand everything & it isn't more convenient to it online than getting to talk to live person actually it's more inconvenient than anything else and furthermore I don't appreciate it or like companies that do that really either.

The staff at the McKinney Safelite location are friendly and professional. Jessica was very helpful…read morekeeping me updated and to assist with scheduling my appointment. Initially the wrong windshield was ordered due to the incorrect information from the insurance company. I needed to reschedule my appointment so the work could be completed. Brady completed the installation work quickly and the new windshield looks great! I definitely recommend the staff at this location.

Had windshield replaced. Asked technician if he was going to clean the windshield (it was filthy,…read morehad suction cup marks on it and was just dirty). His reply....'I guess I can if you really need me to' and rolled his eyes. Also asked him to remove the big sticker that comes on it to prove it's a new windshield. He said he would and next thing I knew he was driving off. Called the owner, told him the story. He apologized but offered no remedy. Once I got in the car I noticed that it was full of glass shards...in the cup holder, all over seats, carpet, dashboard. Also noticed that the fabric roof liner that borders the windshield was cut in one spot by the guy's knife when he took out the old windshield. Called back to tell the owner the additional detail. His response, 'I believe that was addressed last time we spoke.' Sorry - you make a mistake and send a clown out to do shoddy work at my house on a brand new car and I expect more than an apology. Make it right. Won't use them again, and putting the word out so others know what they're dealing with.

While shopping my tint needs around to area shops, I found myself in downtown McKinney and decided…read moreto stop in unannounced to see if I could get a quote for my 2017 FIAT 124 Spider coupe. Upon entering, I was promptly greeted by Alex who was tidying up the shop after finishing another customer's car. I told him I would like a quote on my car, and he said the owner was out and asked if I had an appointment. When I told him I did not have an appointment, he went ahead and asked if he could help. (My first sign I was in the RIGHT place!) I told Alex I had just purchased a new car and it was hot- I needed tint but didn't want to pay for anything super fancy, just something that would cool the car and complement the overall look of the coupe. He carefully explained about the different products they had available, what each was used for and how the different manufacturer warranties worked, and then gave me a quote for the two door windows, citing that the back window which is hard plastic, wouldn't be wise to tint as the window is too flexible (on purpose due to it being a convertible top) and the tint wouldn't likely stay put. (My second sign I was in the RIGHT place- honest feedback!) Alex quoted me $125 for the two windows, and then told me he wasn't busy at the moment and could do the install while I waited- maybe 30 minutes. I agreed, then followed him to the work bay so he could show me the actual tint he had available. He cut samples and had me hold each up to the light so I could determine transparency while feeling the different thickness of the film. After making a decision, he got to work. 15-20 minutes later he came back in the shop to announce he was finished and to fill out my warranty card and take payment. This is my 2nd time in this shop, though I didn't tell Alex this, and he went above and beyond for me on this job as if I were a new customer. Not only did he listen to my needs, he made appropriate suggestions, and did a completely professional install on my Spider. It looks fantastic! Will definitely be back in the future. Thanks for the GREAT work, Alex! -Troy S.

Couldn't be happier! Albert walked me through all available options and put exact tint on to reduce…read moretemp in truck and reduce glare from hot TX Sun. Was waiting to post review after a week or two to see the difference. Only wish I went to Auto Eclipse the day after I bought my truck rather than waiting so long. They also got me in right away. Thanks Albert!

came here for window tinting Love the tint. looks good so…read morefar! super friendly and very helpful. not to mention how fast they are. I brought it in and waited a little over an hour and I was expecting twice that. chose this place because of other reviews and I am very happy with the results ! they also state they guarantee the tint just save your receipt !! i'm from out of town doing some training here and other businesses (not related to car things)I have visited in town weren't so kind and not great service. this place was refreshing. job well done

This place is awesome. I'm so excited. I stumbled upon this place. The staff is very friendly and…read moreJeremy is a great windshield repair person. If I ever own my own business, I'm gonna come find him and steal him. Haha just joking. Now back to seriousness this place is awesome and recommended. If you need anything done for windshield repair or tint or

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

I have used this company probably four times everything went flawlessly this last time basically…read moreghosted me after telling me he would be here at a certain time. I reached out to him to see if he would be able to arrive the next day via text no response.. again the first time I used this company they were great with this last time not so great.

Really great job on replacing my windshield! Reasonably priced and less than hour to complete the…read morejob!

Prompt same day service and completed installation with no issues whatsoever. Best quote and worth…read morethe drive to their location.