If I could give him ZERO STARS I would!!…read more The original job was to replace my windshield that was severely cracked. He offered two options: dealership glass and after market. I asked what the difference is and he said only the stamp in the corner. I chose the after market because he said "I'd be very happy with it." Immediately after he replaced my windshield, I got an alert saying that my forward camera needed to be recalibrated. I messaged him asking about it and he said he didn't unplug my camera, etc. and then offered no support. The dealership said it would be $300 to recalibrate which I couldn't afford at the time. Well, I finally brought my car in because I can't get my annual safety & emissions renewal without the recalibration and they said that it's not the camera, it's the windshield itself. It's not compatible with my car's cameras because of some special gel that's required in the glass that acts as a filter. Therefore, I need to replace the ENTIRE windshield again plus the recalibration which will cost $1500!! All because of this business's negligence and misguidance. I reached out and explained everything to them and they didn't even have the decency to respond. Filed a complaint with Yelp but because this business isn't a part of the Yelp Guarantee Program, there's nothing they can do. Plus I paid in cash so my bank can't assist. AVOID THIS SCAM OF A COMPANY!! Edit: of course he responds after receiving a bad review, but only to insinuate it's my fault and calling me a procrastinator? Since I can't respond to a review reply, here's what I messaged him: Oh now you respond because you got a bad review? This has nothing to do with me having to wait because I couldn't afford to get the recalibration done. Mazda quoted my $275 for the recalibration itself but it has nothing to do with the camera. Even if they attempted to recalibrate, the glass is not compatible with these cameras, which you should have known. They said without the required gel and the clarity issues with this after market glass, it wouldn't be possible without a complete replacement with Mazda glass (whether I do it with them or third party). They even showed me on the glass you replaced how the gel was done improperly. So you can take your poor customer service and terrible work ethic and enjoy my rightfully bad review!

JC was quick to respond and come out to my house to check out the issue that the dealership I…read morebought the car from couldn't figure out for 2 weeks. After the part was ordered, he came back promptly and installed it and fixed the issue - quickly, no fuss, and fair price. Will be referring JC to everyone I know and for all our future windshield/glass needs. Thanks!!

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Great job! Quick, timely. Would use again! My son needed a…read morechip repair and this was perfect!

Did a good job replacing the rear passenger window on my truck, but poor job cleaning up the glass…read morein the interior. Had to pick out chunks of glass myself, even after asking him to vacuum again. Someone could have sat on it. Not safe to use at all. He also refused to clean the glass on the ground afterwards. I get it's technically the apartment building's responsibility, but it's sort irresponsible to just leave it sitting there. Left a bad taste in my mouth.

Amazing experience from start to finish. They came the very next day, showed up right on time, and…read morereplaced my shattered right rear quarter window quickly and professionally. They even cleaned up all the broken glass and vacuumed the inside area where the window had shattered, which I really appreciated. No hidden fees, no surprise charges, just honest pricing and great work. The glass fits perfectly on my Bronco Sport and looks brand new. Would definitely recommend and absolutely use them again!

Had a few hiccups in the beginning, trying to schedule my appointment, so I was a little leery at…read morefirst, but xtreme auto glass pros quickly put my reservations to rest! They were very professional and accommodating through The process, which was so unfamiliar to me! Because Texas laws can be really stupid sometimes and everyone and their mom has cracked windshield that typically are not covered by insurance, I reached out to these great people and I am so glad I did! I was able to get scheduled within 48 hours and they gave me a two hour window to fix my vehicle. From my two experiences with them, (they had to return to fix an unrelated crack from a rock), they typically arrive on the tail end of that window they give you- just an FYI They didn't offer me military discount, but that's OK because after doing some research, they quoted me a very fair and already discounted price. I hope I will never have to see them again, but I will call them if I do!

No customer service. I left 3 voicemails bc I was so excited…read moreto get tinted spf windows but they never called me back.

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

Early on a Thursday morning after deciding not to do business with a well known auto glass…read morereplacement company, I contacted AJ for a windshield replacement. Despite the early hour he responded almost immediately, collected all necessary info, and suggested three different times/dates he would come to my home for the repair. Within just a few hours he was here, and 45 minutes later I had a new windshield installed for a great price. AJ is Professional, honest, and knows his stuff. I have already recommended him to several people. He's simply the best around.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

BEST PRICE IN TOWN! I unfortunately had my car broken into and needed my window replaced…read moreimmediately. I called around for so many quotes, and anyone that was decently affordable didn't have any availability. Xtreme was able to come to me the very same day and gave me a very affordable rate. Adrian was my technician and he did a wonderful job! He communicated with me when he would be here, and when he arrived. He then got the job done in like 25 minutes when he estimated 40. The experience was absolutely wonderful! Safelite is normally the "go to" when it comes to window repair, but honestly, I prefer the little guys. They are so much more attentive and I feel like my money is actually supporting someone, rather than overpaying for a large corporate name. I would HIGHLY recommend this company. Thank you so much Xtreme!

I tried Safelite first to get my windshield chip repaired, but it was a 3-4 week wait!   When I…read morecalled Xtreme Auto Glass in Plano, I was told they could have my chip repaired the next business day, and gave me a time range.   Nick texted me when he was 30 minutes away, and again when he was pulling up.   Nick explained the process, and was finished in about 25 minutes.   The repair looks great...I can hardly see the chip.   Price was reasonable. Highly recommended!

I have had my own car serviced by Platinum Auto Glass as well as friends and family. They are…read morealways reliable, provide amazing service and its always at a great value. I have also worked with there company in a professional capacity as well for our own company and we never had any client concerns from out clientele as well. If you're ever in a bind when it comes to cost/value they are always willing to work with you within reason.

Great experience with the team at Platinum Auto Glass! I got a rock chip and the team made a…read moreprompt appointment and completed a great repair. Following that another rock hit and this time the window was not able to be saved. I spoke to the awesome office staff and they set an appointment for me to drop the car off on a Saturday. The repair took about 3 hours, but I did tell them I was in no hurry and had other appointments to complete. The results were excellent! Great service and pricing here!