Best service and reliability not to mention price in town. You know that they will take care of you even after you leave. I will not buy tires from anywhere else than Discount Tires read more

Discount Tire - Tires Near Me - Phoenix, Arizona

I started my Saturday morning with a flat tire due to a screw in the tread and several tire centers in the vicinity were unable to help me, asking me to schedule an appointment for another day. This facility was not only able to get me in right away, but they patched up my tire and replaced it and handed me my keys with a literal smile. I was in and out in less than 90 minutes (had lunch next door while I waited). The customer service during my entire visit was above and beyond. They even text you updates of which stage in the process your vehicle is in with an estimated remaining wait time. Will absolutely return! read more

The staff at this store is awesome! They provide great customer service and genuinely seem to enjoy their job and helping customers. Kudos.

No one but these guys have taken care by all of the tires for my personal and work vehicles for years. 20 years at this location, and 30 years as a Phoenix Discount tire customer. They always take good care of me. In December alone I bought 6 tires for my box truck, 4 for my pickup, and I probably need 4 more for my wife's car. Thanks Ty, Jacob and crew! Jacob gave me super detailed advice and was right on all recommendations. Very good product knowledge. read more

This discount tire has always been great to me. The guys behind the counter have always been helpful. Today I walked in when they were busy (per usual for saturdays) and asked for my four tires to be replaced. They got me in. When I went to pick it up. Dillion provided great service. Checked in to make sure I had been helped and from what I could see was managing multiple people/phones/tasks at once. I would be frazzled by all the questions and people and he seemed to be managing the room and all the moving parts very well. Appreciated the check in to make sure I had what I needed. Thanks! read more

While I was in the middle of moving, I took a load of trash to the dump and came away with an extra nail in my trailer tire. I decided to swing past Discount Tire to have the nail removed and the tire patched. When I arrived they were on a long wait and offered to put my spare on for me, to leave the affected tire or simply drop off the trailer so I would not have to wait. It was at this point that I realized the keys for both the trailer hitch and the spare tire were at the new home down in Chandler. Michael was so helpful that he immediately offered to help the technicians in the service bay to expedite my tire repair and get me ready to go back to moving. Truly appreciate his understanding of the predicament I was in, during the middle of a move, and the awesome customer service of both Michael and the rest of the staff. read more

So here's the story: One typical Thursday, I take my car in to my usual Discount Tire on 16th & Camelback for a routine rotation and balancing. They get done with everything in 10 minutes despite having a full waiting room. I think, jeez scheduling an appointment really pays off! So I'm driving home later that afternoon on the 202 and I notice my steering wheel vibrating like a video game controller. I have to visit a store for my work up in Scottsdale the next day, so I figure I'll get it checked out by the staff at this Discount location. I am soooo glad I made that decision! The staff here was able to discover that the other guys NEVER EVEN BALANCED MY TIRES AFTER ROTATION, and were able to send me driving smooth on my way free of charge. I asked them how the other location could miss such a crucial step, and they advised that they really didn't know what to say. Not sure I'll be going back to my old spot--the work these guys did sold me over! read more

Dylan, torre, and the entire team that took care of us Saturday morning were excellent. We needed a tire patched and they got us in and out in under 10 minutes. The whole team was super friendly and efficient- highly recommend! read more

Gotta love discount tire. They always hook it up when the air pressure in my tires are low. No charge! Excellent customer service. Always helpful. I make sure I use discount tires whenever I buy new tires. Have been to several discount tires. All have been an easy 5 star read more

I just want to thank Tyler and Justin for helping me out and going above and beyond on their customer service skills. I was super disappointed with being over promised and under delivered by S&S Tire on Dysart rd. After speaking with Tyler he was able to save me a couple bucks and handle my vehicle better than anyone has in the past. Thank you discount tire you have a customer for life. read more

Discount Tire - 2019 4Runner TRD PRO - Tires Near Me - Phoenix, Arizona

This is a great discount tire they take their time they have great prices and they're very nice employee they know how to take care of their customers. I will definitely come back here again I highly recommend this store. Employees names that worked with me are JJ Larry and Zack very nice people they took really good care of all their customers there . I highly recommend this discount tire . read more

I got new tires for my Camaro today and Larry really was very helpful. He was very polite and helped me with the price. I was very satisfied with the whole process. We are repeat customers for a reason. Thank you read more

Awesome service from Chuck! I believe he is the manager. Looked at my car right away and I think I only sat for less than 20 minutes and my car was ready! This discount tire is super close to my house and will definitely be my favorite location for my tires. Thank you!! read more

5 star customer service! The guys here are rockstars! I am continually blown away by the level of customer service at this location. I have come in twice recently for a tire rotation and more recently with flat tire. Both times they have gotten me in and out within 10 minutes. THEY ARE FAST! I appreciate their promptness and politeness! It helps that there is a donut shop next door as well! read more

Im a single young woman and came in at 11:30 for a free tire repair on tires I bought at another Discount Tire location and was told it would be a 3 hour worst case scenario wait. I have been here 4 hours and Im still 8th in line. People are being placed in front of me that came in later that don't have free repairs or appointments. I don't trust this location to do the right thing by their clients. I had to call them out to get service. Avoid this location if you have a free repair they will just keep placing new tire clients in front of you even if they don't have an appointment if they are busy. Unfortunately, I won't be back to this location. read more

I went back to discount tire today to have The four tires that I bought three weeks ago rebalanced because they were not properly balanced when I purchased them. The assistant manager chuck seemed irritated and was very short with me. At most places of service when you complain the company does everything they can to make the situation right. Apparently not with discount tire. When I arrived I was told it would be 45 minutes to an hour needless to say I wasted another hour of my life because of a mistake made by Discount Tire. I my experience a two instead of a one because when I purchased my tires the manager TY was a true professional and very helpful. Chuck you could learn a lot from Ty. read more

I found a screw on the rear driver side, so I brought my car in. They said it's an easy fix, fortunately the screw was impaled sideways, no real damage to my run-flats. Drove back home on the freeway, whole car was vibrating rapidly, steering wheels and the car frame! Went to the nearest discount tire near my place, they said my tires were installed back on at the wrong direction AND it wasn't adjusted/aligned at all. How..? Tires is what you work on every day, every hour, how can an employee screw it all up. Unbelievable. What's the point of spending $300 on warranties when this is the type of service I get. read more

Each time I've come to this discount tire location, I've always been greeted and serviced promptly. This motto of great service is what makes Discount Tires so successful. And their unflappable enthusiasm to check your tire pressure for you and patch any leaks free of charge. Just amazing!!! Once, for some weird reason, my tires were either low or leaking- it was very close to closing time, I called them and they actually waited for me to show up, took care of my issues before they closed shop. Talk about building costumer loyalty! Two Yelp thumbs up! read more

When the cold weather starts, my tire pressure light goes on. Bless Discount Tire for offering to fill my tires without charge. There's always a line, but it moves really fast. And the workers are very pleasant. read more

I have brought my car to the Bell and Tatum location 3 times because it's closer to our home than 70th and Shea location. Each time wait has been much longer than anticipated. This last time I made a 2:30 appointment a week in advance and my car was not taken back to the bay until 3:05. I will be going back to 70th and Shea location since they appear more reliable with appointments. read more

Beware of Chuck the Assistant Manager. He can have NO customer service training and skills. He is rude and treats people like shit. I used to love coming here for my tire changes up until recently and customer service sucks. When the GM is here things are different. read more

Discovered one of my tires was rapidly losing air this morning and headed over to Discount Tire to get it fixed. I was greeted promptly by the store manager who took down all the information and said they could have it ready in a couple hours. Worked out perfect for me as my partner had followed me there in our other car, assuming it would take a little time. It was Saturday, one of their busiest days and my car is less than a year old so there was no upside for them. I didn't buy the tires there and won't be in need of tires anytime soon as little as I drive. Just like they said, I received a text about 2 hours later telling me my car was done. My partner and I headed back over to pick it up and I was on my way. Great service and excellent communication. I highly recommend Discount Tire. read more

This review is not about pricing. Although hard to beat their pricing, if you go to a mom and pop shop I'm sure they'll beat it by a dollar or 2. But that will probably cost you on the customer service side. And that's what this review is about. I had a great experience at this location. Even though I came in at the very last minute of the day, they offered to get it done right away. I decided to drop off and come back the next day. As soon as I came in the next day my tire was ready to go and I was in and out in less than 15 minutes. I was really blown away with how organized this guys are. Even though they look young, they really displayed professionalism, knowledge, experience and friendliness. I have visited many Discount Tire Stores nationwide and I have never seen this good of a team. I hope I don't have to come back as that would mean I have another flat tire. But if I do need tire service, I'll know where to go. Thanks for the great work read more

This is absolutely the best Discount tire location in the Valley. Ty the manager is there to take care of all your tire needs without issues. The whole team preformed in an outstanding way with excellent customer service. Keep it up and thank you read more

I don't know what's up with the glowing review. Went to an appt. I got the date wrong (appt was for tomorrow) but they didn't tell me and checked me confirming my slow puncture will be checked within 30 mins. 1 hour later, I went to ask what's going on and they tell me my appt is for tomorrow. Yes I was a day early but be professional about it. Manager didn't care to listen. Very rude. Puncture isn't fixed. Will be taking my business elsewhere. read more

I originally was aiming to drive to the dealership where I bought my vehicle to repair a flat. As I was driving past Discount Tire, I decided to pull in...comes to find out (if the flat is repairable, they do it at no cost) it was free. Both service professionals were busy when I stepped into this fine establishment. Mike provided extraordinary customer service (I was wearing an all weather hoodie too). I felt like I drove with a Lamborghini. 20minutes past and Izzy handed my keys to me as if I was the president of Uganda (to say this place treats their customers just great would be an understatement). Spoke to Jacob and he informed me that he fixed the balance key (which seemed like a flux capacitor). Even though it was broken in a zip lock bag, he handed it to me as if it were a precious ornament. When I moonwalked outside to retrieve my spaceship, Orlando drove my car up to...at this moment I felt like I was in another world. Seemed as if my car's value appreciated and even felt better when I drove off. Thanks for the token experience and legendary service gentlemen! read more

I came to this location due to a couple things needing to be corrected after going to different location. They we're very welcoming from the moment I walked up and gladly accepted me as a walk-in, resolving my issues, and sending me on my way within a timely manner. Thank you guys so much for your patience with me (I don't know much about cars or why I was having certain issues). I hate when I go to any auto related shop and they make me feel dumb for either asking questions or not having answers.. I appreciate businesses like you setting a new standard for customer service! read more

We are repeatedly impressed with our Discount Tires. Our car tire was flat and we are going on a road trip in two days. Upon opening at 8:00 am, the line was already formed out the door. The staff promptly helped one customer at a time and treated each of us like we were the only person in the building. By the time I walked home, I was texted that my car was already. They found a nail, removed it and fixed my tire. This is an efficient friendly knowledgeable staff. read more

Discount Tire - Tires Near Me - Phoenix, Arizona

My husband And I were in a nearby parking lot when we discovered our tire was flat. We drove to Discount tire and Mark was so helpful and quickly put our spare on for us and ordered a tire to be put on the next morning. Mark Yount was a lifesaver. He took time out of a busy evening when they were almost ready to close to help us and we are so appreciative. This is how customer service should be. Thanks Mark. read more

It's not nice, HORRIBLE customer service. If you are interested in purchasing anything from the merchant- good service if you are a male; if you are a female, they'll try to sell you $%# you don't need. To have tire pressure or just checked... F%#*^€ horrible service . read more

Discount Tire - Look at that wait !!! - Tires Near Me - Phoenix, Arizona

My tire pressure light went on this afternoon when I went to get in my car - I drove over to discount tire and their air check station was closed but one of the employees stopped what he was doing and put air in the tire. I knew there had to be a leak for the tire pressure to be so low so I came back a little later and had them pull off the tire to see if there was a leak in it. There was a small leak which they repaired at no cost. I've used this location many times in the past and they really know how to treat their customers. I've never been disappointed. I would highly recommend them for any tire needs. read more

My son had a flat on a Sunday. We had car towed to Discount Tire parking lot at Tatum & Bell. I called Monday morning to arrange getting the tire fixed, but I wanted as little contact as possible. Alex said he would take care of it. Gave him my info over the phone, they changed tire in the parking lot, left receipt on the windshield and it only cost me $20 because I had a warranty. They really went above and beyond, thank you! read more

Was a quick visit. Came in and got the car back quicker than expected. Christian made sure to help people in order they came in.

Quick review! My tire blew and needed to be replaced immediately. The assistant manager Christian made this process a breeze. He was very swift and efficient with explaining how the certifications work and walked me through every step till the end. Only exceptional service from Christian so if you're in need of help ask for him! read more

I was out of state when my kids called and told me a tire blew. I called Discount and spoke with Jacob, more than once. He was very friendly and personable, and was able to get my new tires on within a matter of hours. read more

I have consistently always dealt with Alejandro and he is wonderful! Extremely nice and gives a lot options for tires and prices so I know that I am getting the best tires for how much driving I do. And I have never waited longer than 45 mins here and it always has a steady stream of people coming in and out from what I've seen. Definitely the best discount tire I've ever been to and I've been to 3 others in the valley! While all of them have been good experiences this one is my favorite! read more

So glad I came to this location after my bad experience at another. Chuck the assistant manager took care of me by answering my questions promptly and answering my questions online. He is very good at multitasking and to keep going on his job rather then slowing everything down. If only there were more workers like Chuck. read more

Things just don't go my way. I'm not having a good day, I pulled a muscle in my back while camping, and I now have to go to the doctors. Bummer. Just like playing Park & Shop when I was a kid, you try to do as many shopping stops in as little time as possible. Tire slowly leaking and needs repair, Doc office, Wallyworld, Lunch (these four all within walking distance, and I get to checkin at multiple on Mobile Yelp) hooray! Not only do I have a nail in one tire (really three in that one) and they point out I have a very bad bald tire that needs to be replaced. Where am I gonna come up with this money? Well Pain in my back is now Pain in my ass, but the guys were very helpful, great on customer service. Chuck worked well above expected out of a nightmare'ish situation, and I'm glad I take both of our vehicles to Discount. read more

We were in this area doing some shopping and saw DT after getting a low air pressure light. They checked the tire and confirmed there was a leak. We realized we didn't purchase the tires from this company however they went above and beyond with their service. Didn't charge us for the quick repair so we wanted to tip them however they declined. They did ask us to return when we need new tires and believe me we will. I was impressed by all the techs young and older. They made an irritating situation smooth and east. Thanks guys!! read more

I went to discount tire a few months back because I had a nail in my tire and they fixed it for free even though I didn't buy the tires from discount tires. So I swore that I would give them a try. I needed four new tires and decided to go to discount tires this time. I made an online appointment for a Saturday and figured they would be very busy. The day before my appointment someone from discount tire called to help me pick a tire and reserve the tires for me. Very cool. So on Saturday, I walk in and got helped right away. I changed my mind on the tires I reserved without a problem. It still cost me a pretty penny but that's okay. They promised me that since I made an online appointment that they would have my car ready in 45 minutes. I watched when they pulled my car into the bay and question to myself if they were going to get done in 45 minutes. Anyways, got done in 30 minutes. They also cleaned the tires so it looked nice. As they drop the car off to me they thanked me for my business and that I would hopefully come back. Everyone was very grateful for my business. That's how you do business. Customer service is just outstanding and customer satisfaction seems very important to them. So if I'm gonna spend an arm and a leg for tires no matter where I go then I might as well have good customer service and satisfaction too. I will for sure be back here. Good job Discount Tire. Great job. read more