Strongly advise against hiring Julee as a house cleaner.
Julee charges by the job instead of by the hour and requires you to pay a full month in advance. She quoted me $165 per clean. From the start, her work felt rushed -- she was usually in and out in about 2 to 2.5 hours, skipping over several tasks we had agreed on. When I brought up my concerns, she brushed them off and just said she'd "do better next time," but nothing changed.
I decided to end services after the month was up. Because I had to skip one week earlier, I still had two prepaid cleanings left. I told her I'd be ending services but kept things polite and didn't rehash my frustrations. The following week, after learning I wouldn't be continuing, she came and only spent about an hour cleaning my entire house -- which included two bathrooms, a kitchen, three bedrooms, dusting, vacuuming, and mopping. That kind of deep cleaning isn't realistically possible in one hour, and it showed.
When I contacted her about it that day which was a Friday, she said she'd get back to me on Monday, and then denied both doing a poor job and leaving early -- even after I showed video proof of her arrival and departure times. And photos of the things she skipped over and did poorly. She also refused to refund the last prepaid cleaning that I no longer want her to do stating she doesn't give refunds for already scheduled cleans even though it says nothing about that in the contract I signed.
Overall, very unprofessional experience. I would not recommend paying her in advance or hiring her at all. read more