We came in without an appointment (oops) and didn't hold the truck we had our eyes on initially (it…read morewas pending purchase). Totally a blessing in disguise, there was a different truck hubby had been eyeballing but I was reluctant. But it was on the floor ready to go and better in person, exceeding my expectations. Only negative would be the waiting for the paperwork to be put together. Such a minor thing in the grand scheme of things. They utilized docusign and didn't badger us with multiple questions. It was seemingly painless. They have so much going on and manage it quite well. Hoping to trade in with them again at a later date. Thank you Arman for being absolutely chill while we figured ourselves out and Brad for getting us the best rate possible.

Came in to look at a few trucks. Very impressed with the show room and the friendly staff. Very…read moreclean trucks they detail each one and seem to be honest about the quality of the truck. They know what they are selling.

I don't recommend any of their locations! I had a bad experience! I purchased the car In August and…read morethey repossessed in October. I did fall behind due to illness but when I tried to get it back I was told I couldn't because I put to many miles on the car. I feel like it is a trap to get you in and then unless your life is perfect I wouldn't suggest going here at all! Ms Jay is full of S..T! I hate this company but my next car will be from a legit company! I wish I would have read the reviews first

BUYER beware! I wish I could give 0 stars. These people take advantage of people with slow or poor…read morecredit. They want you to pay every 2 weeks for 91 payments. I was told that I could pay monthly, and I was doubling my payments but still always owed. 4 weeks past due (according to them) and they repossessed the car. Said I owed 1500.00, and they changed my oil, and charged me 50.00 and repo fee of like maybe 300.00. They have it fixed where you have to pay biweekly... but 300.00 EVERY pay check?! I wish I wasn't so desperate for a car at the time. They have nice cars but you WILL PAY 3x what the car is worth. So here is the equation: 300.00 x 91 payments = 27,300 for a 2015 KIA SPORTAGE... and brand new they are 12k... FML

I finally made it to the Navy Federal Credit Union at Meyerland Plaza. I opened my account since…read moreearly this year. If the bank didn't threaten me to freeze my account because I haven't touched in months, I wouldn't be here yesterday. It seems pretty efficient for 2 tellers at 4 stations, one being lowered for customers in wheelchairs. I was quickly served as soon as I walked in. My teller had a worrying look on her face. I thought something was wrong with my account. Maybe she was busy and still thinking about the last customer she helped. I noticed the line for ATM was longer than inside the branch. The customers were much younger than at VA Medical Center where both locations veterans visit. I can't say if I would return because they made sure all customers use online banking all the time. If I didn't read the first reviewer said that this branch opened in 2017, I would have paid attention to this part of the mall. Because I normally go to JCPenney and H-E-B on the other side.

Most rude phone agent I have ever come up against, told me it was "none of my business" when I…read moreasked why I could not get a pay off for a customer after I provided all of the necessary information

Update to my 18 month problem. Still have NOT REIMBURSED for the "WE OWE YOU " ticket they give at…read morepurchase. They owe us for a spare tire filler, a $450 key fob and programming. We have the WE OWE YOU slip, have given 7 copies of the receipts and still this owner wants US TO SUE him to get what is rightfully ours. DO NOT USE THIS COMPANY. They buy and repair WRECKED CARS then resell as NO ACCIDENTS. DO NOT DO IT, you will regret it!! DO NOT TRUST Will the Mgr or the owner. Especially the owner!

I don't recall having a smoother sales experience when purchasing a used vehicle…read moreMJ was easy going and knowledgeable We test drove the auto and were interested although the truck would be purchased by our son who would not be available until later that day They held the truck for him and we completed all the paperwork There were a couple of trim pieces missing MJ ordered the parts, their crew installed them the next morning and it was ready to go Will helped us with the financing and got us a good warranty What a relief to find kind, honest people when looking for an auto We would highly recommend Drive Nation

This is a dealership that only cares about mone. They sell cars that are broke and they deceive…read morecustomers by clear the check engine light without fixing any of the issues before selling the car. My wife bought a car from them and the check engine ligh came on before she even got home. She called them and for a whole month they kept telling her the part they needed is ordered when in actuality they never even ordered the part. Do not go there. They will not value you as a customer they only want your mone and that's sad. We work hard for our money only for these people to take advantage of us.

Giselle Luz and Teresa are the best!!! in and out in no time with a ride!!!! low down payment and…read moregood monthly payments! go get urs today!!!!! periodt!!!!

Over my lifetime i have bought and sold Many Cars..New,Used and Classic. This Deal was the Most…read moreProfessional Fair and Amazing Sale Ive Ever made period. For One ...No LO-Ball Offer but a Fair Market Price and Closed deal ,Picked up and Deposited on the Sale Quick No games. I highly Recommend using this company if you have a clean Car to sell. I sing Country Music Professionally and will certainly Mention these Folks on my Stage .....A HAPPY CUSTOMER ! ' Malcolm David"

Ease of use. Seeking cars made simple. The while transaction took like 15 minutes! And I had a…read morecheck in my hand! I was expecting them to tell me something about a ding or tires or some bs so as to lowball my car. But nope. They gave me the amount they promised without any issues or hiccups. Such a pleasure to do business with. I know who I will go to next time!

This dealership was quick and easy to work with when getting my husband into a car. I truly commend…read morethem for making the purchasing process simple and fast. Unfortunately, after my husband was involved in an accident with the vehicle, the customer service experience went downhill. We were never fully informed about the extent of the damages. We were only told that the repairs were extensive and that the insurance company wanted to total the vehicle. While the dealership did advocate for the vehicle to be repaired since we hadn't had it long -- which we appreciated -- the communication afterward was extremely poor. Communication with the representative, Jose, was unacceptable. I repeatedly requested updates, documentation of the damages, and a detailed list of parts being replaced, but was consistently given the runaround. On top of that, his tone became condescending. At one point, he asked my husband a question and then said, "Oh wait, or do I need to ask her?" -- which was disrespectful and unprofessional. As a paying customer, I expected transparency and respect. Instead, I felt dismissed and spoken down to. Based on this experience, I would caution female customers about working with this representative. Clear communication and professionalism should not depend on who you are.

I live in EL Paso, TX and have been in the market for Toyota Tundra for a few months. I found on…read moreautolist.com a 2014 Toyota Tundra Truck posted by Cartex Motors, a Houston, TX based family-owned used car dealer. According to Autolist.com, which they "CARTEX Motors" posted this 2014 Toyota Tundra truck listing it at $4,000 for this truck (see photo). Insane right!!! Called 1 Jan 2025 inquiring about 2014 Toyota Tundra CrewMax SR5. I spoke with a young lady, who sounded she could be between the ages of 16 to 19 years old. When asked about the listing she stated that the car is $19,995 and $4000 down. I informed her of the posting which stated the tundra was listed as being only $4,000 not $19,995. She had no clue to what I was talking about and tried to brush it off. There was no attempt to verify what I was talking about. I asked about the carfax and if can being sent to me so I can review it before I made my decision to purchase a flight to look at the truck. She said " WE DO NOT SHOW THE CARFAX UNTIL ALL PAPERS ARE SIGNED" (RED FLAG!!!!!!!!!) but she did assure me it had a clean title. She also stated " The title of the car is a clean title because she can visual see the title at that moment." It was apparent this young lady should have passed the phone to an adult who knew what they are talking about. Based on this conversation I end the phone removing this 2014 Toyota Tundra and inexperienced company from my list of possibilities. Based my conversation with the young lady (who answered the phone), posting of 2014 Toyota Tundra on Autolist.com, and past reviews I can only conclude the Following. 1. Poor customer service 2. Bait and switch 3. Inexperienced staff This dealership's owner and staff have a lot of growing to do in more ways than one. In conclusion, my interaction with CARTEX Motors and based on all past reviews I agree they are spot on. If you wish to do business with this company, BE VERY CAUTIOUS

SCAM!! STAY AWAY!! I needed a loan and they are running the interest rate crazy high! They use…read moreother scam methods and they scammed me out of a deposit. Never come here!!!!

From the owner: Looking for a Loan? We only need your Title! Fast & Simple…read moreProcess! Low Interest! We Got Your Back!

Don't even try to go this company. Worst used car dealer…read more They don't care buyer. Soon as they sold car they don't know you anymore. They carry the most junk car. Soon you buy just after few days you will regret it. They are not honest.

Do not purchase a vehicle from this place!! They will get you financed but with financial…read morecompanies / warranty companies that are scammers!!! I got a vehicle that I can't even use because it's been jacked up since I got it!!! The car is inoperable!! Westlake Financial is the finance company and the warranty scam does not help.. they are Marathon. Administration (Secure One Advantage) they take your money and don't care to repair or replace your vehicle. They say it's your fault and so you're screwed! I'm stuck with a car payment and an inoperable vehicle. Do not go here!!!!!!!! You will get scammed

great service! had an issue with my camper heater Sam and alex personally came out and fixed it!read more

I purchased a car from this dealership they have been nothing but kind and understanding. Went…read morethrough some financial strain and they were willing to work with me and I just finished paying my car off. Thank you so much for helping me and my family have a safe and nice vehicle to travel in. I will definitely suggest using this dealership to get ur next set of wheels.