Over my lifetime i have bought and sold Many Cars..New,Used and Classic. This Deal was the Most Professional Fair and Amazing Sale Ive Ever made period. For One ...No LO-Ball Offer but a Fair Market Price and Closed deal ,Picked up and Deposited on the Sale Quick No games. I highly Recommend using this company if you have a clean Car to sell. I sing Country Music Professionally and will certainly Mention these Folks on my Stage .....A HAPPY CUSTOMER ! ' Malcolm David" read more

From start to finish the process was pretty simple, as it was guided all the way. Our pick up representative couldn't have been nicer, and even explained some additional things before driving off with our special auto. The biggest nonissue was showing patience with the financial institutions as our check took time to clear. However, in the end all went well. It was a tough decision going from a two car to one car family, but we are older now, and we generally don't need two cars at our advancing age. Oh yes, almost forgot, the online chat communication is outstanding, and extremely helpful. read more

Everything was very smooth with the purchase. the delivery guy was great and I love the car. read more

Carvana Houston - Car Dealers Near Me - Houston, Texas

I was happy with the service included in my purchase. Most of the process was easy (really easy if you are good with electronics), and the fact that I didn't have to deal with any salesmen made the purchase even more attractive. The delivery was a really good perk. The driver kept in communication with me, informed me of the services Carvana had to offer for my current and future purchases, and made the delivery process seamless. My only complaint is that since I took delivery, I have found several other minor damage spots on my vehicle and minir issues, but that is to be expected, and frankly, not the fault of Carvana, so I won't hold that against them at all. Overall, I'm very glad I decided to use Carvana for my vehicle purchase. I will definitely do it again! read more

Employees were really helpful . They are not like the douchebag car salesmen type . I accepted my offer online and brought it in and they gave me a check it was a 15 min process real easy read more

This was the easiest car buying experience I've ever had. Truly simple, no hassles, no stress. I even changed my mind about the first vehicle and took advantage of the 7-day exchange policy. This was a stress-free process. read more

The whole process was very simple. The driver Rockeem was very polite and professional. They took care of everything. My car is paid off!

Super easy process. Very friendly at pick up. Fast payment! Could not be easier. Highly recommend. Save yourself the hassle of selling your self. read more

Everything about the proc was great a lot of vehicles to choose from and pictures gave you a time frame to return your vehicle I was very satisfied with my vehicle. read more

everything went smoothly, was taken care of from start to finish. When I first missed my appointment, I was not too happy because I missed it by 20 minutes and they had refused to honor the appointmen. But the request a diff appointment and I was able to change to pickup without no issues read more

If it's OK for Warren Buffet to buy only used cars, it's fine with me too. Besides, I'd rather the depreciation fall with someone who cannot do without that 'new car' smell. That said, I despise buying any car at a dealership. Though some are better than others, I don't want to shop anywhere that requires me to go in on the defensive to do business with a cheap-suit-wearing, cigarette-smoking coniver. I can avoid that with Carvana. (I also previously bought vehicles through Vroom, which is no longer in business.) With Carvana, what you see is what you get. And that includes the price. The only "salesperson" is an online robot. Many of the cars are low-mileage, and the prices are mostly good. I've previously had my cars delivered, but this time we wanted to put the coin in the slot to get our son's Christmas present. It was fun. And quick. The folks here were polite and professional. I'm not sure whether Carvana is the future of car buying, but it's definitely my future. read more

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This was the easiest sale I've ever made on a car. Pulled up, the folks inside were nice and to the point. They inspected, took pictures and sent me on my way! I would use carvana again in a heart beat! read more

Awesome customer service from start to finish. No haggling. No wasted time. Just you and the computer! Found a car that I really liked. Test drove one at a nearby dealer and then purchased with Carvana! So glad I did. I got the apr and note that I wanted. The process literally took 10 minutes once I arrived. John was awesome. I would definitely purchase from here again. I also love the cool tech process of watching the cars come down like a vending machine. read more

Great price! Easy process! Friendly service! Quick payment! They paid me $9000 more than the dealer offered me for trade in.

I bought a 2023 Hyundai Santa Fe with only 41,000 miles and is already in the shop for $2000 in repairs per Texan Hyundai I don't think Carvana did a sufficient job inspecting this car before selling I am very disappointed and will never buy from them again read more

Very straightforward and easy to understand. Obviously they are making some margins on this to keep their model working but it is well worth the time and hassle saved by not having to deal with dealerships or salesmen. Would definitely consider using again. read more

Carvana Review - Great Service, But a Few Disappointing Surprises My overall purchasing and trade-in experience with Carvana was smooth, and I want to highlight the exceptional service I received from my concierge, Darius, and his assistant, Paul. Every time I called into the center, the representatives and supervisor were also incredibly helpful and professional. Their customer service is definitely a strength. I did, however, remove one star due to a few issues with the vehicle itself. When the car arrived, there were paint defects on both sides that were not advertised online. I submitted photos of the damages, but Carvana only provided compensation for detailing based on one side, even though both were affected. On top of that, the car arrived needing an oil change, which was frustrating--especially since I purchased the extra protection package that supposedly includes oil changes. I ended up having to pay out of pocket for the oil change and was told I "should be reimbursed" after submitting receipts, photos of the oil level, and going through a review process. Honestly... what? That part of the experience felt unnecessarily complicated. I still haven't gotten the detailing done because I'm trying to find a shop that fits within the amount they offered. All in all, the process itself was seamless and the staff were wonderful--but the condition of the car upon arrival and the back-and-forth over reimbursement kept this from being a truly 5-star experience. read more

Great experience. Super easy transaction on and out plus great trade in value compared to others. Already sold 2 cars to them in the past 2 years same great experience. read more

It was a great experience selling our auto! From the polite and capable driver who picked up the car to the quick deposit into our bank account, the transaction was seamless. Their purchase price for our 10 year old SUV was very good, and we got the offer almost immediately. I would definitely recommend Carvana and would use them again. It was easy, painless and efficient. read more

This was probably the most painless experience I ever had selling a car to a dealer. The young man that came to our house to check on the car and eventually drive off with it on his Towing truck was very professional, and super friendly. I had spoken with him two times before that on the phone and also then my impression was more than positive. read more

Carvana Houston - This is a vehicle I sold to Carvana. I was sad seeing her leave, but it was time after nine years and we just have too many vehicles. - Car Dealers Near Me - Houston, Texas

STILL HAVE NOT HEARD ANYTHING from Carvana about this horrible situation. I'm not in debt with a finance company for a vehicle I literally only had a couple of months and probably only drove about a month in total due to the numerous times it was at the repair shop! My email is BUMBLEBEEJUDE@GMAIL.COM I refuse to open social media accounts just to be able to speak to someone from Carvana... which is what they TOLD me to do to "get in touch with them"-by social media! ?! Like what kind of operation is that??? I am not a child on social media like that- Own up to your charge of selling lemons and FIX THE PROBLEM! read more

Carvana Houston - The oil leak the car had first week I took possession of it - Car Dealers Near Me - Houston, Texas

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The easiest car sell I've ever had! RJ was so helpful and the process was around 10-15 min!! Thank you carvana and RJ!

I hate to be this guy but... I purchased a Nissan Armada from Carvana, and while most of the buying process went smoothly, my experience after delivery has been disappointing. The vehicle was listed as including the 3rd row mat, which is a custom mat that comes with the Platinum package, but the SUV arrived with no mats at all. When I contacted Carvana, they offered me $100 as a "good faith gesture." The problem is that each replacement mat costs around $200, so $100 doesn't solve the issue. I explained that it wasn't about the money -- I simply wanted them to reach out to the location where I picked up the vehicle and ask if the mats were left behind. The representative refused, saying they couldn't do that, which I find hard to believe. To make things worse, they described the $100 as a symbolic gesture, as if they were doing me a favor, despite me paying $50,000 for the vehicle. I even followed up with their business account, asking once again for someone to at least attempt to look for the mats, but my message went unanswered. It's frustrating because 90% of my experience with Carvana was positive, but this last part left a sour taste. A company selling high-value vehicles should stand behind their listings and take customer concerns seriously. Something as simple as making a phone call to verify whether the mats were left behind would have gone a long way in preventing this review. Also I would like to point out that while waiting to pick up my vehicle there was another customer there complaining about items missing from his new vehicle that were listed as being included. read more

It was my first time selling my car to carvana. I was very impressed with the whole process. It was fast and convenient. Everything you need to do will be online which makes the day of dropping off the car goes quick and you get the payment within 24hrs. The value was highest compare to other places as well. Highly recommend CARVANA read more

Our experience with Carvana was first rate. The online interface was easy to use. The very fair offer was almost immediate. We used the option to have them come to our house to pick up the vehicle - the cost was really low, and the interaction was very efficient and professional. read more

I was alarmed and distressed to find out that the only documentation I received from the sale of my vehicle was the printed check. I feel Carvana should have also provided the following: 1. A check stub with the relevant details of the sale 2. Completion and submission of the Vehicle Transfer Notification showing the actual address of the Carvana store where the sale actually was transacted. 3. A copy of the Vehicle Transfer Notification Submission Confirmation. 4. A copy of the Vehicle Purchase Agreement. 5. A copy of the Odometer Disclosure Statement. For me the failure of Carvana to provide these documents to me means that I will have nothing to do with Carvana ever again. And I certainly would not recommend Carvana to anyone. read more

We had a 2014 Ford El Expedition with all the bells and whistles. Basically the bus was no longer needed all our kiddos have grown up. So I took my vehicle to Carmax waited there for an hour and received my payment for my vehicle which was extremely low. My buddy called and told me to try out Carvana. I didn't have to travel there everything was on line. Carvana gave me a way better car value than Carmax, like 4 grand more! I was extremely excited, this was a fair price for my car, but I figured they were going to nickel and dime me once I arrived with my car. Well I was wrong no hassle at all. They made sure I had my drivers license and the car title, that was it. This is definitely the best experience I have had selling my used car. I definitely suggest you use this outfit if you decide to sell your vehicle! Merry Christmas ! read more

Great service quick communication, smooth experience overall. Very seamless would definitely come back here again for a new car soon!!

Easy, painless process. Everything was transparent with no surprises. The pick up driver was friendly and professional.

Excellent experience selling my car with Carvana. They even come to your house to get it for a small fee. The guy who picked up my car was so friendly and efficient. Got a fair price and it only took about 15 minutes. Carvana made the whole process very easy and I got a quote for my car so fast within 5 minutes. read more

My first time dealing with Carvana and I sold my vehicle to Carvana. No fuss, no stress, and they paid pretty quickly within the situated 3 business days. I definitely recommend them. Forgot the name of my service advisors as he was great! Polite and respectful. read more

This was my sixth purchase with Carvana, and I've always trusted them for my vehicles, which makes this experience especially heartbreaking. I started with a $35,000 purchase, but when I realized the color was wrong (green), I ended up chosea black vehicle that cost $14,000 more and had a higher shipping fee ($1,700 instead of $1,200). I accepted the extra cost because I truly wanted the right car. Even then, I was still delivered a green vehicle. I was told it was a system error and asked to find another car, but there were no other options that matched what I needed. After paying more and making multiple calls, I received no refund, no compensation, no courtesy credit, and no real apology. Promised callbacks never happened, and I felt completely ignored. No real effort was made to fix what was clearly not my mistake. The only response I got was that I might receive $500 if I found another vehicle, which I couldn't. There was no item in stock. As a loyal customer, this was incredibly disappointing and hurtful. I felt unheard, unsupported, and left to deal with the consequences of an error that wasn't mine. read more

Bad service Not communication with team work And the car not perfect First come but never come back read more

This earns the highest rating I can give for a car selling experience. The entire process from start to finish was pleasant, efficient and at a very reasonable price. Everything was handled online without personal contact except the actual pick-up. The person that picked up my car was particularly courteous. read more

Terrible experience overall. They don't inspect the cars they sell AT ALL. Car drove crooked from the drive out. Never could get fixed correctly. Luckily their 7 day return policy saved me. I would NEVER buy anything from this company ever ever ever again. The return process was easy enough but I think it's because they know they sell junk. I guarantee that car will be on the lot the next day without being fixed. It seems like the entire automotive industry is filled with lazy, incompetent, and scammy experiences. Make sure to check the CarFax. They sell A LOT of wrecked vehicles with branded titles here. You've been warned... read more

Easy and quick to sell your car. Friendly staff. Good price offered, more than others.

Good customer service , they guy who pickup the truck was very professional and nice. Check payment was quick.

Well, I sold you this exact car to CARVANA on 03/11/2026. On 03/27/2026 I bought is back less the Mercedes Benz floor mats, the cigarette lighter and the passenger side cargo net. The floor mats and lighter have been replaced at a cost of $358.96 but the net is gone forever. I sold the car to you for $ 23,200 and bought it back for a little more. read more

A personal item was left in my vehicle after selling it to Carvana. I called and could not reach the location but was routed to the corporate office in AZ. I was told any left over items were turned into police and that the Katy freeway had no phone. Thank you Sheri for your excuses and dishonesty. read more

Very easy, they walk you through the steps. Rockeem picked up the vehicle, he was courteous, prompt, and professional, wonderful experience all around. read more