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    Texas Direct Auto

    4.0 (53 reviews)
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    Services - Texas Direct Auto

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    Maggie T.

    This is my mom and I'd third experience here and EVERYTIME has been amazing. This last time we had the pleasure of working with Ana and Adam... they are quite the team and hold the fort down quite well at this location. I love how personable they are as well as very good at their job... they took their time reviewing all documents for accuracy! They have several lounge areas, massage chairs, bottled water, coffee, putt putt area AND a virtual golf game... all to keep you entertained while they appraise, process paperwork and produce the check. From walking in to walking out with check in hand it was a great experience! PROPS TO ANA AND ADAM!!

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    9 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    Dont buy a car from here. They will sell you a phony warranty and then will try to avoid you.

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    8 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    8 years ago

    Fantastic! We sold our car quickly and got more than we thought. Great working with you Phillip and Gabby!

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    8 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    4 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    7 years ago

    I came in the end of the month, I was at CarMax the day before they didn't want to negotiate but here they want to make deals 5 stars

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    10 years ago

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    7 years ago

    Michelle and Phil helped me quickly and efficiently with selling my vehicle! Great Team in a great location!

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    8 years ago

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    Page 1 of 2

    Ask the Community - Texas Direct Auto

    Review Highlights - Texas Direct Auto

    Don't waste your time at CarMax unless it is to get a quote for Phil to beat at Texas Direct.

    Mentioned in 12 reviews

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    Motors On Wheels

    Motors On Wheels

    (49 reviews)

    Fondren Southwest

    I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

    I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

    CarMax

    CarMax

    (92 reviews)

    I am writing to formally express my disappointment regarding my recent experience at your CarMax…read morelocation on Cyfair with salesman Patrick Cunningham. Mr. Cunningham initially reassured me that I could trust him despite my past negative experiences with other dealerships. I was preapproved for a 2020 Kia Sorento (navy blue) with a $2,000 down payment, and after test driving, I was very excited about the purchase. However, when it came time to finalize my income details, my down payment unexpectedly increased from $2,000 to $2,800--even though I had already chosen my bank and received approval. Since I could not afford the increased amount, I agreed to consider a different option--a 2019 Kia Sorento(burgundy). Mr. Cunningham assured me that this vehicle would be ready for pickup on Friday, September 12. On that day, he asked me for my Social Security number again, which I found unusual, but I complied under the assumption it was a verification step. To my shock, my credit was run two more times that morning. This not only further lowered my credit score but also caused my down payment to increase to $4,100--more than double the original agreement. The experience left me frustrated, upset, and in tears. Instead of offering genuine solutions, I was told my only options were to provide a co-signer or to pay the additional $2,000, which I did not have. For comparison, when I later visited your Southwest Freeway location, salesman Jordan provided outstanding customer service. He worked with me to find alternatives and successfully presented my original credit application to the bank. As a result, I was approved for the 2020 Kia Sorento with the original $2,000 down payment--exactly what should have happened from the start. Instead of picking up my car now I have to wait for the car to get shipped again to a different location further away. This situation caused unnecessary stress, financial strain, and wasted time. While I am happy to have ultimately received the car I wanted, the process at the Cyfair location was unacceptable and avoidable. I hope CarMax takes this feedback seriously and ensures that customers are not subjected to repeated hard inquiries, miscommunication, and misleading information during the car-buying process. I am giving two stars since I am getting the car I wanted originally.

    2.8.24 We came to sell my hubby's SUV. It was time. CarMax…read moregave us an offer online so we came in to finish up the paperwork and drop off the vehicle. The ladies were nice and friendly. It took us about an hour. It would have taken even less time if the one lady would have told the other lady we were waiting before she went home. Over all the process was easy and quick. We walked the lot while we waited. They had a lot of cars and trucks for sale. $20,000+ to $50,000 (for a used car)

    Texas Direct Auto - carbuyers - Updated May 2026

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