I am writing to formally express my disappointment regarding my recent experience at your CarMax…read morelocation on Cyfair with salesman Patrick Cunningham. Mr. Cunningham initially reassured me that I could trust him despite my past negative experiences with other dealerships. I was preapproved for a 2020 Kia Sorento (navy blue) with a $2,000 down payment, and after test driving, I was very excited about the purchase. However, when it came time to finalize my income details, my down payment unexpectedly increased from $2,000 to $2,800--even though I had already chosen my bank and received approval. Since I could not afford the increased amount, I agreed to consider a different option--a 2019 Kia Sorento(burgundy). Mr. Cunningham assured me that this vehicle would be ready for pickup on Friday, September 12. On that day, he asked me for my Social Security number again, which I found unusual, but I complied under the assumption it was a verification step. To my shock, my credit was run two more times that morning. This not only further lowered my credit score but also caused my down payment to increase to $4,100--more than double the original agreement. The experience left me frustrated, upset, and in tears. Instead of offering genuine solutions, I was told my only options were to provide a co-signer or to pay the additional $2,000, which I did not have. For comparison, when I later visited your Southwest Freeway location, salesman Jordan provided outstanding customer service. He worked with me to find alternatives and successfully presented my original credit application to the bank. As a result, I was approved for the 2020 Kia Sorento with the original $2,000 down payment--exactly what should have happened from the start. Instead of picking up my car now I have to wait for the car to get shipped again to a different location further away. This situation caused unnecessary stress, financial strain, and wasted time. While I am happy to have ultimately received the car I wanted, the process at the Cyfair location was unacceptable and avoidable. I hope CarMax takes this feedback seriously and ensures that customers are not subjected to repeated hard inquiries, miscommunication, and misleading information during the car-buying process. I am giving two stars since I am getting the car I wanted originally.

2.8.24 We came to sell my hubby's SUV. It was time. CarMax…read moregave us an offer online so we came in to finish up the paperwork and drop off the vehicle. The ladies were nice and friendly. It took us about an hour. It would have taken even less time if the one lady would have told the other lady we were waiting before she went home. Over all the process was easy and quick. We walked the lot while we waited. They had a lot of cars and trucks for sale. $20,000+ to $50,000 (for a used car)

Paul is the man. Within 30 minutes of me calling he met me at my office and appraised my truck, and…read moreeven arranged to pick it up the following day because I needed it to get to work before going to get my new one. His offers are fair and his service is wicked fast and great. Highly recommend selling your car to him. He even had all of the title paperwork ready to go. The entire deal took 10 minutes.

From the owner: Top dollar and prompt payment! That's our iBUYER TECH™ guarantee. We buy junk cars and offer the…read morebest pricing for your vehicle and money in your pocket the second your vehicle is picked up!

Contacted Zeus and had a pick up and cash in hand within four days. The man was very professional…read moreand came got the truck in no time. I would highly recommend them.

Very professional, polite, and easy to process with. Very happy to do business with them. Quick…read moreresponse time, no negotiating and provided bill of sale.

The service at this dealership is excellent! From the…read moremoment walking in their door, they were very processional, Knowledgeable and pleasant to deal with. We dealt with Malcolm, hands-down...The BEST car salesman that we have ever dealt with. Would definitely recommend checking this place out for your next used car. Everyone at that dealership was very friendly, and helpful, including the finance guy.

Can't even give it a one star due to the fraud and deception but I had to in order to leave this…read morereview . We were sold an unsafe vehicle by Enterprise Car Sales - BULGES IN THE TIRES, OIL LEAK, ETC.! We could have had a blowout on the freeway. We returned it and submitted a formal complaint--no response, no accountability. SCAMMERS! Don't buy from these fraudsters. Go to Hertz Car Sales instead. Very disappointing experience. Buyer beware.

I purchased a nissan sentra from Baker Nissan, Marquess Smith was my sales rep. He was very…read moreprofessional, he knows the nissan product very well and he explained all the features the vehicle has. I definitely recomend Baker Nissan and Marquess to any of my friends and Family or anyone looking for a vehicle. The finance process was painless. Over all im very satisfied with the way Baker Nissan handle my purchase. Thank you!!!!

So far 2 visits and both have been good. At this point we are happy that we visited Baker Nissan…read morefor service.

Being that I was only a half mile away from where I needed to be towed ... all of the other crappy…read moretow companies offered me quotes ranging from $150 all the way up to $255 I do understand that there is a base fee that needs to be paid regardless of mileage. Those other Tow service quotes were outrageously high. Hell I wouldn't be surprised if I see an additional charge on my cell phone bill for the damn quotes that I got from them. Cypress 529 towing gave me a fair pricing along with quick and professional service. The driver,Adi, kept me informed the entire time I most definitely would highly recommend this towing service to anyone in the Cypress area. HANDS DOWN THE BEST

From the owner: Don't Panic When You Break Down in Houston, TX Reliable tow…read moretruck service is just a phone call away Whether you've run off the road in the middle of nowhere or you've gotten into an accident in Downtown Houston, TX, you can rely on Cypress 529 Towing LLC for roadside assistance. Our licensed and insured crew responds quickly to tow truck service calls, so you won't have to wait around for a tow. With our help, you'll be back on the road or on the way to your preferred auto repair shop in no time. Call (346) 332-2329 now to reach a responsive local towing company.

I sold my old minivan for a great price. I was very happy with the process and the service. It was…read moreeasy.

The process was quick and easy. No Games.. I am getting ready to call them now as i have another…read moreVehicle for sale.

Fast service fair and professional. I would recommend them to anyone looking to sell a vehicleread more

From the owner: 281 Houston Cash for Cars is a company that helps the car owners clearing their driveway by buying…read moretheir unwanted and unused junk cars for cash. So, if you are around the Houston area and wanting to sell that junk car, 281 Houston Cash for Cars is the right one to contact.