Shadi was helpfull and professional. He and a lady whose name I didn't get ensured a smooth process…read morefor me to get in and out without delay. I'm content with the vehicle I chose. I know if I had any questions or issues, I could reach out to staff at this carmax location.

Review email sent on 05/202/26. This wouldn't be an issue had it not been a reminder of the…read moreprevious Honda Accord I purchased from the same location in 2018. Good morning, I purchased a grey Honda HR-V on 05/01/26. This SUV was returned on 05/19/26 due to concerns you each received in an email dated 05/02/26 (11:32 am). I would like it noted and I did call on 05/19/26 to speak with a Sales Manager regarding the excellent service I received from Robert and Wausaun, this portion of my experience was seamless. After receiving my new white Honda HR-V on 05/19/26 during my drive home the TPMS light came on. I called the Customer Service number and was notified that due to it being after 6 pm service was closed. I arrived at 7:28 am on 05/20/26 and was assisted by Ishmael. I explained to him the aforementioned and was met with the following: 1. He stated that my issue could not be resolved because I did not have an appointment. - I stated that I just wanted the air pressure checked because after I left on 05/19/26 Discount Tire Co was closed and on 05/20/26 they had yet to open as I stated previously I arrived at 7:28. 2. Ishmael also stated that I could leave the car and when Service had an opportunity the car could be checked. - I pointed out that I had to go to work, which he then stated I could receive a courtesy ride share. My position is itinerant meaning I am not stationary and need my car for work. Upon further prodding Ishmael took the SUV to check the PSI. Why this many conversational turns took place with no one in service that needed to be assisted is beyond my understanding. When Ishmael returned he stated that the PSI was low on the front two tires and overinflated on the back two tires. I asked "what was the PSI supposed to be" he proceeds to "mansplain" what PSI is WHEN THAT WAS NOT THE QUESTION ASKED. In lieu of listening to listen he listened to respond. He also stated that the TPMS light would go off after driving, which I understand because this is my 3rd Honda purchase from your location and second issue across 2 different cars with Service. I drove out of my way to ensure the light would turn off, it did not. I watched a YouTube video and recalibrated it myself. I am not employed by Carmax nor do I appreciate having to do someone's job had customer service been his priority this morning, it took a matter of 3 minutes. Again, no one was waiting in the service bay other than myself. Considering that Carmax is facing a challenging time and consumers such as myself still choose to do business with you because of Salesmen such as Robert, Wasuan and notable mention "Peter" who I purchased my first Honda from while in college is beyond me. I would like to know how the Service Department is going to rectify this situation? Thanks in advance,

A friend of mine recommended me Mega Motors when I moved to Houston from California 4 years ago…read moreand I knew I can trust these guys. They had a big inventory of cars and Ruslan helped me to pick the one that was right for me : within my budget, with cold air conditioner (very important for houstonians ), easy to drive and maintain. It gave me no problems for two years I have been driving it. Ruslan helped me to find a buyer for me as well and after I sold my first Houston car , Ruslan already do be me the second car I wanted - the convertible one! Working with Ruslan was easy, he was very patient, reliable and trustworthy and I always recommend his services to all my friends.

I love this place. I purchased my fav car from here. They were reasonably priced and did what they…read moresaid they would do. I want to purchase my next car here. But I'm not sure what they have in inventory. I just might go and see.

Michael, Kimberly and Mitchell with Team Autoplex provided excellent service. My car had rear…read morebumper damage. Mitchell discussed the cost of repair vs replacement and I chose repair since the damage was minimal and the car is 7 years old. They went above and beyond with service. They repaired the bumper so it looks brand new but they also took care of other scratches that have happened through the years. They detailed the exterior and interior of the car so it was looking shiny and new when I picked it up. Mitchell ran a carfax report to see if there were any recalls on my make and model car. All of that and my final bill was less than their estimate. Superb service and honesty. I cannot recommend this team enough.

I was looking for a car for almost 3 months. I talked with at least 15 salespersons. By far, Mitch…read moreat Team Autoplex was the best to work with. He is personable, available, and provides top tier service. The service and professionalism were so good that I ended up buying a wheel powder coat and ceramic coating to go with my new car. One stop shop. You can't go wrong here! A white hat dealer in a black hat world. 5 stars!

I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

Every once in a while we run across someone in a service industry that genuinely loves what they…read moredo. Their approach to their craft is filled with more than "customer service". It is filled with genuine kindness which is a lost art in this fast-paced me-me-me world. If you would like to experience this rarity, stop by Texas Auto Group TX and ask for Deya. You will feel it right away.

My 30 Day car buying review . 2008 Porsche Caymen S was shipped to the house. I started the car up…read moreand WARNING........the driver information center had 1. Side marke light warning light is out. 2. Large red explanation on the dash( warning light ) 3. The car has a bose sound system with a Sony head unit. Only front speakers work and you can turn the stero all the way up and it's still not loud. A&D audio in tarpon springs wants 130 to pull the unit and tell me what's wrong. 4. My License plate is expired and I have the car parked in the garage waiting on Texas auto group to send another temp tag till they get my out of state tag. AND NOBODY WILL CALL YOU BACK. CONGRATULATIONS ON YOUR NEW CAR..............better buisness and the state attorney need to be notified of this group.

Buyer beware!!!! There's not even enough space here to list everything! First, he assured this was…read morea Texas title that had already been inspected and registered... that was a lie. The truck came with an Arizona salvage title that needs to be inspected and can't be registered. The truck has many issues and is in no where near the condition described. We will be taking legal action! Save yourself the headache. Don't deal with Patrick Edge!

I just purchased a Nissan and love it. My sales man was so hands on and never left me in the dark…read more I thought good customer service with car salesmen was dead and gone but Alex Gutierrez proved me wrong. I want to spread the word! The process was so smooth. They had me in and out in no time at all. THANK YOU ALEX!

Alex assisted with my purchase and make everything a breeze. he was very professional and…read morecommunicated effectively. this was the most smoothest process ever. thank you for everything Alex!

Sold me a car with the check engine light hidden and some other issues not mentioned. They then…read moresaid that they would repair it free of charge but in reality never repaired it and I had to pay a mechanic to get it fixed. Not an honest dealership.

I chose to buy a S550 Mercedes from here, and within 24 hours I am now leaving with the vehicle…read more Everything about the car is a dream come true and they handle and did everything for me In a speedy and dedicated manner. I might even have to continue to refer people to come here! They have so many cars that I like I'm glad I was able to decide on one. With how careful and at home everyone made me feel, if anyone gives here a bad review it is a lie. This is not a bias answer just true and heartfelt, thank you again guys and thank you AD!

I went to crystal to check a jeep car I was introduced to Honda hrv and I ended up getting it. I…read moreliked the fact that it had low mileages, sun roof and many other new features. Appreciate the help of AB and I do recommend to check out this place for used cars in good conditions.

Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.

if I could give zero I would. The vehicle rented from them was in great condition. When returning…read morecar, they locked gates- unable to return. then charged $400 in fees. horrible business. I will be reporting to better business bureau.

Do not buy from this dealer. Buying this car from them has ruined my life at this point. I bought…read morea car early November within 3 days check engine llight came one. Took it to a mechanic and was told Cadillac converter was bad and the car had badly rebuilt motor in it. DDM motes offer a 3 month 3,000 mile drive warranty with every car they sell. Well they did not honor it at all. They would not let me talk To the owner or Finace manager only salesman Alex and he would not return my calls. When he finally did he said there is nothing they going to do to help me. I asked about the warranty and told me no to go ahead and sue them. These people are scammers. Any good eviewnubread r probably fake. They still haven't sent me my tital for the car not only has this car cost me thousands it cost me my job because it's been in a shop for Over two months. I would not purchase from them. And I am looking into an legal action that I can do. This car has ruined my life. . Any good reviews u read I am sure is fake. Stay away from this dealership and salesman Alex. They are scammers and the warranty they advertise is fake. DDM auto sales are scammers. I am reaching out to tv networks and have lawyer friend who ha given me Guidance. I will upload the paperwork from the mechanic that gave me after inspecting the car. On the next review. Stay away from these people and don't believe a world that comes out of the salesman mouth. Unless u want to throw away money.