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    TX Auto Group

    3.0 (93 reviews)
    Open 9:00 am - 7:00 pm

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    Say L.

    Went to buy a car and they SCAMMED me I pay 11 thousand dollars for that car and I went to trade it to a dealer ship and I got the wonderful news that my car has a salvaged title. Sale price $3000.00 and when we were trying to get an agreement this honest people have the audacity to say "we are losing money on the deal they were trying to give me " So be careful with those people they are Scammers pls go to a real dealership not with this people

    Get a PPI no matter what with this auto group
    Annie N.

    They have some cool inventory, but they're from auctions for various reasons. This CL63 was filmed by their group in what seemed to be immaculate condition. There are over 100 pics on their website, so they present very well on paper. The video walkthrough is also showroom quality. An out-of-state buyer relies heavily on this. A friend told me to get a PPI (Private Party Inspection), to be my "eyes" out there and check for any discrepancies. There were a couple major ones: someone at the dealership at some point rear ended what looks like a hitch, it punctured the back bumper and is partially hanging off (plastic clip is broken). My inspector said a new bumper is needed, front and back. A hood vent is randomly missing. They lied to me and said they got the car that way, yet the vent is seen in their showroom video. My PPI found deep scratches all over the car. Mechanically, nothing too bad, but a recently cleared engine sensor which isn't a good sign either. The sales person said 'no problem we'll fix all that', but I know better. It won't be a full swap OEM bumper, it'll be a bondo quick job. All-in-all, I've seen the price of this car go down $100 in 4 weeks lol I don't think they negotiate because SOMEBODY will buy it. They have a hardcore gig here. I have a Manheim connect and know what they got it for so it's shocking they dropped it a hundred bucks when they screwed the car up and the online ad is false. If you buy from them, get a PPI, get everything in writing, never let them "fix" anything for you so you know it's being done right. See it with your own eyes if you can.

    I worked with Alex Hernandez and had a great experience. He was professional, responsive, and helpful throughout the entire transaction. He communicated promptly regarding offers and, as an out-of-state buyer, I especially appreciated how he coordinated quick and seamless shipping. He made the entire process smooth and easy.

    Alex was great! Truly pleased with the process and purchase. Very clean and professional establishment. I hope to do business with them again.

    The car was looking for on the sales representative. That helped us out.

    The whole process was stress free. The people there were friendly. I was In & Out with the car. I wanted within the hour. I left with a smile & the car I wanted (:

    Let me start off by saying, go read there yelp and BBB.org reciews, they have a F rating at BBB,that's gotta be enough to scare you away. The Google reviews are flooded with fake reviews to drown out the bad ones. These people will scam you, then offer 1k, for 10s of thousands of dollar repairs. Save yourself the headache and buy elsewhere. When we talked on the phone, I said all y'all do is lie, it turned into a yelling contest, said I never lied to you, cursing me, very unprofessional, with an angry customer, going through what I'm going through. Hate to break to it to israel, you said 2 days in a row, you'd call me back in 10 mins, never heard from you. So you lied twice! So to start yelling and cursing me and going on the defense was just to play the victim, pathetic.Then he said you have no proof, you probly blew it up. I asked for an email address to send proof and he said I'm done with this bye. Didn't want to see the proof. These crooks are unprofessional and I doubt they'll be in business much longer. They have a wholesale inventory, which gives customers the option to buy junk cars that need a lot of work and money. No one said anything about this to us. But we bought a as is junk car. Day 4 of me trying to contact the owner, always an excuse and never a call back... I'll keep trying everyday. They value feedback and care. Ignore what the "(owner)" posts at the negative comments, if they really cared, they'd email or call me back, they have my info. They edited the post 31 minutes ago. Right as I was on the phone, for the 5th day trying to contact the owner. Not once was I derogatory or rude, I called 5 days and was respectful, just trying to contact the owner, like the comment said, before it was edited. The owner asked me to call him. Now the 5th day, they literally switch the comment to what it says now? They were rude and derogatory and cursing me out first, soon as israel flipped script and started cursing me out. Funny how someone does something wrong and then blames the victim for the same thing they just did. Don't buy a car without checking it over in person. Don't just believe what these liars tell you! We bought a 2020 Tahoe in April, had it shipped to us. I asked how it ran, how it drove, suspension, engine, how the paint and wheels were. Was told everything perfect, except you'll probly need tires, was all he told us. He was a good talker, tells you what you want to hear. Replaced everything in the pictures, spent alot of money. Now 4 months later, the engine is done for. Bought it with 68k miles, have 74k miles on it and needs a new motor now. Save your headache and buy from a real dealership, that actually checks the cars and sells with some kind of warranty. Should've said no and been a red flag, when we had to sign something saying, we're buying car as is, no returns, nothing. Don't let all the good reviews full you, I'm sure most of them are fake, to cloud out the real reviews, from people like me, that got the run around and almost now have to put a little less into it, than what we paid for the piece of crap. Would never buy think of buying from these crooks again and hope that my review will help some poor soul that they could eat alive. Very shameful, worst experience, disgusting car sales place, if you call it that. Save the headache and your money and go elsewhere please! Not sure if the 2 photos are gonna load or not, but 1 is the old springs, compared to the new OEM springs I put on, the old springs sagged down about an inch and a half or so. The other pic, is the better of the wheels, curb rash all around it. Guess it's hard to sell a car, if you are honest and answer all the questions I asked, cause we wouldn't have bought this car, if he told us everything asked him. But instead, he said, everything runs and drives smooth, paint and wheels look great, just might need tires, is what he said, no, it did need tires, not might. They should be shut down and out of business, to run a place like this, is sickening. Never met anyone, close to a crook, as bad as these nit cases are.

    Continued convo requesting more funds or I won't have the vehicle
    Vivian L.

    Long post BUYERS ....BEWARE - and of course the shop isn't being truthful about the situation and is why this review is necessary. Please pay attention to similar reviews and YES they will try and bully you AFTER they have your deposit. I saw the vehicle listed under their retail options. I went in and looked at the car. Driving it the check engine light appeared and the AC was malfunctioning. I was advised by my salesman that they will fix the check engine and AC. Yes I have the signed promise you'll see below. It was offered ! I finalized all paperwork paid $500 deposit and signed a prp for the remaining $500 which was about a week or so later. I was given a loaner while the repairs were fixed. I was called next day and asked to provide my first month's payment (which was agreed to by my finance co not in house a month later AND the remaining deposit before my car would be released) !!!! I spoke with the GM named Gregg who stated the car was not suppose to be sold at that price and another salesman told me they were trying to sell it to someone else who came on their lot while it was suppose to be fixed. This is AFTER my paperwork and partial deposit. When I arrived with their loaner car they loaned me for less than 24hrs and hadn't fixed my car , I am sitting with finance and a guy comes to me and takes their loaner keys from me. Then after about 40m sitting there just sitting there they return from a back room and claim they changed their mind and they are not going to fix what they promised AND wrote down as a promise AND they again already had my $500 deposit. It was absolutely the worse to be treated as if I the CUSTOMER did something wrong. I felt bullied , vulnerable and swindled. Fast forward to today this car is a lemon. It will cost $7k in repairs out of pocket and that's with a $2k warranty portion- $9k total . I called back and of course there's this huge false story where they are stating I MADE THEM SELL ME THE VEHICLE!! They are even as going low and claiming by AL - a new sales Manager who wasn't even working there when this car was purchased stating I went into their dealership and had an altercation !!! why lie lol. This will be interesting to see on their non existing camera footage. Which clearly never occurred. I asked AL to have Sean the owner call and his response as if he was speaking to his 3yr old child "NO IT DOES NOT WORK LIKE THAT!" Just a lot of grown men taking advantage of a person with their tactics. I did also leave a request for the owner to call back with the front desk and no I never received a return call. Yes I tried to converse with the dealership but they are just nasty.(AL, JIMMY the mechanic whos text exchange was pictured below, and GREG) My car was also given to me on E and hiding in the lounges valet parking BEHIND their dealership back door!! AS IS- with a promise to fix check the engine light concern and AC doesn't mean to NOT KEEP their word. I would not recommend this place to anyone.

    Marcel G.

    TX Auto Group is an absolute pleasure to work with! We travelled from out of state to pick up the vehicle. Deya made the process seamless & effortless. My daughter tagged along for the trip back, and the entire TX Auto Group made us feel at home. We HIGHLY recommend TX Auto Group!

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    2 months ago

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    Sean V.

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    2 days ago

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    1 year ago

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    2 months ago

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    2 years ago

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    1 year ago

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    Sean V.

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    11 months ago

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    6 months ago

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    7 months ago

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    7 months ago

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    4 months ago

    Amazing service, And Alex Hernandez excellent person Thank You so much and God Bless y'all

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    Sean V.

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    9 months ago

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    9 months ago

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    5 months ago

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    5 months ago

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    7 months ago

    Marcus Martin was fantastic! He is a straight shooter and he took very good care of us.

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    2 years ago

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    1 year ago

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    Sean V.

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    7 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    Marcus was great and made this process quick and efficient. Happy we did business with him and TX auto group.

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    Sean V.

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    3 years ago

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    Sean V.

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    2 years ago

    Excellent customer service! Marcus Martin was the best! I highly recommend purchasing your next car there.

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    Sean V.

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    1 year ago

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    Sean V.

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    1 year ago

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    2 years ago

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    2 years ago

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    Sean V.

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    1 year ago

    They do great work here and FAST! Customer service is top tier, I will be recommending their services to my friends and family. Thank you!!!

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    Sean V.

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    1 year ago

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    Sean V.

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    2 years ago

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    Sean V.

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    1 year ago

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    Sean V.

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    2 years ago

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    Sean V.

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    1 year ago

    My "uncle"'Marcus was the best! (Inside joke) He had the car ready for me, the service was fast and easy and he was so fun to work with!

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    Sean V.

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    2 years ago

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    3 years ago

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    2 years ago

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    Page 1 of 3

    TX Auto Group Reviews in Other Languages

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    Review Highlights - TX Auto Group

    Sean was very helpful in finding the right car for me and the whole process was very easy.

    Mentioned in 8 reviews

    Read more highlights

    DriveTime Used Cars

    DriveTime Used Cars

    3.0
    (24 reviews)

    I was initially pleased with the vehicle, but they sold me a LEMON! When I first got the vehicle,…read morethe clock was not working, and the gas door would not close properly. I called and spoke with the salesperson at DriveTime, who told me to have the vehicle placed on a diagnostic machine. We were only talking about the gas door and the clock at this point. Shortly after, I noticed something hanging from my truck. I took it to two different places, where I was told it was the water guard. They advised me to call the dealership to have it replaced, which I did. However, I was told I didn't need the part. They informed me that they didn't have the part but recommended I take it to a nearby shop to fix it cheaply. This all happened within my 30-day warranty period. The claim that I was asked for pictures is false was never asked for anything. Instead, I was brushed off and directed to a no-name shop because DriveTime did not want to fix the issue! Additionally, the wrong tires were installed on my truck. I was told the tires were brand new, yet I ended up with three flat tires that blew out on the freeway, putting my life in danger. I had no choice but to pay for new tires myself. They would rather I would have driven on the rims or died. I was not offered any reimbursement. Instead, I was told that an investigation would be conducted with no guarantee of approval. The bottom line is that the tires provided were too small for the truck, which jeopardized my safety. DriveTime responded that they cannot offer reimbursement which I told them was unacceptable. If I had died on the freeway because of your negligence, then what? I told them that i8 thought this was a reputable company to purchase a car from. The advertisements seemed honest and legitimate, but in reality, they sell people lemons, misrepresent vehicle conditions, and fail to consider the inconvenience caused to buyers. I demanded a reimbursement for the issues caused by their negligence and dishonesty. The way I am being treated is utterly ridiculous, and I want to make others aware of my experience.

    Notice how they say your only covered until 5k miles which is not much, or you can return the car…read morebefore 5 days. Well that would work if the car showed any signs of problems before the first month. Thats the point I'm making, you people are selling cars that are just barely capable enough to last past warranty deadlines, then want me to pay for all repairs since now their "not covered" anymore

    KING Brothers Auto Sales

    KING Brothers Auto Sales

    5.0
    (2 reviews)

    Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

    Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.

    TX Auto Group - car_dealers - Updated June 2026

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