Love Honda ! This is my second time purchasing , and honestly cannot be disappointed! Hazen , and…read moreOZ did an amazing job, got me in a 2027! Explained all add on and were patient enough to show me cars , and let me test drive various vehicles. Definitely would recommend, I know everyone's experience is different but I will say mine was 10/10!! Thank you Honda !

PLEASE DO NOT BUY A CAR FROM THIS COMPANY THEY JUST CARE ABOUT MAKING SELLS AT THE EXPENSE OF GOOD…read moreBUSINESS AND CUSTOMER SERVICE!! I bought a 2015 Mazda cx-5 from these guys on August 15th and I paid for my registration. Texas Transportation Code § 501.0234, a motor vehicle dealer must apply for the title and registration on behalf of the buyer within 30 calendar days of the date of sale. Today is October 5, 2026--the dealer is currently over 20 days past the legal state statutory deadline. Because the dealer failed to file the Form 130-U with the Harris County Tax Assessor-Collector, my temporary metal ePLATE authorization window has lapsed, leaving me stranded with a legally unregistered vehicle on public roads. I called their title clerk I'm pretty sure her name was Peggy and she specifically told me that when they sold me the car, they did not have the physical title yet which I'm pretty sure is also illegal to sell a person a car without actually having the title in their possession. I went up there on Saturday October 3rd and asked to speak to the manager and the front desk is an older Caucasian lady specially told me that the manager "would not know anything about titles or vehicle registrations" which is complete BS. How would a dealership manager not knowing anything about the business he managers. Also the person that sold me the car Ramy, demonstrates scumbag behavior by also lying to protect his position because I texted his phone about this issue maybe a day or two earlier than this and I have to emphasize the fact that I DID NOT LET THIS GUY KNOW I WAS COMING IN PERSON AT ALL! But conveniently when I come up there and I'm disputing with the desk clerk, he says he talked to someone and says that it would take 10 more days for me to receive it in the mail. So you just talked to someone magically in five minutes? -Furthermore, the lady proceeds to lie again to me saying my license is a permanent license plate and it's not a temporary one even though it definitely is temporary. I explained to them that I tried to put this license plate on EZ tag and ez tag would not allow it because there's unpaid tolls associated with the license plate number. This further proves my assumption that this is a temporary license and someone had been driving it around and not paying the tolls. (Which of course they denied). The lady then proceeds to tell me that she "makes sure the license plates are all authenticated herself" and that in 10 days I will "probably" receive my registration in the mail. I swear to god I am not making this up. They basically sold me the car to move inventory fast and said it takes 6-8 weeks to give them time to cover themselves and now because the title is taking longer than expected they're trying to scramble and lie to my face. The car itself has not given me any issues but I for sure will not be buying anything from this company again and I will scream from the mountain tops to ensure these guys don't screw anybody else over.

I did not buy my Kia here but I had two recalls to get taken care of…read more I came to Archer Kia and it was so lovely. I made an appointment online and arrived about 15 minutes before my slot. Every single guy I talked to during this time was an absolute gem! Let me know how long it'd be, made sure I was set up to work out of an office, gave me the WiFi, communicated what they did and signed off on it. When I actually got back into my car (in the estimated time frame) the floors were vacuumed and I did notice they left a report of a general inspection~ of my car to make sure it was healthy otherwise I don't love dealing with cars but the guys in the service department here made me feel at peace with everything, i loved the open communication and really the little details made it worth it.

Went in to see if we could buy a suv, not a single person came to talk to hs or help. Waited 15…read moreminutes, walked around the lot and cars inside, still no one helped so we left.

BUYER BEWARE! They…read morebribe you to take down bad reviews (I was offered $1,500 but then would have to sign a legal document not sharing my bad experience anywhere.) The short version: They sold me a vehicle with thousands of dollars in existing issues. The long version: I live in Austin, so I had Anthony do a FaceTime tour of a Tesla Model X with me. He reiterated again and again how clean the vehicle was. Zooming in on a tiny little paint chip here or there, but everything else was "great." I bought the vehicle and had it shipped to Austin. First time driving it, I knew there were issues. 1. The A/C didn't work at all (huuuuge problem in a hot state like Texas.) 2. The vehicle, after driving for a bit, would go into "creep mode" where it wouldn't accelerate and said it needed to be taken in for service. 3. The passenger's rear side of the vehicle was covered in hail damage. It's cosmetic, but wasn't disclosed and majorly affects the re-sale value of the car. I contacted Anthony right away (literally day 1) to let him know about these 3 issues. No response. Gave it some time, pinged him again. No response. Weeks go by, and it's not until I left a 1-star review that all of a sudden they reached out and wanted to help...but only if I would take down the review. So I took it down because if they wanted to make it right, then I'm good with that. By this point, my vehicle was at the Tesla service center. When the bill came back for $2,500, they only offered to cover $1,500 because the vehicle "didn't have any issues" when it was with them Now my vehicle is in the shop for a second time because there was still the acceleration issue, so it's actually $3,700 total to get these issues fixed (not counting the body damage.) Very, very disappointing car buying experience and a super painful lesson that these guys either don't test the vehicles they get in...or they do and they lie about the condition they are in. Either way, buyer beware.

What an amazing experience. Bought a car literally in 45 minutes plus test drive. Love the no…read morepressure sales and quick turnaround on a great Lyriq. The price was extremely fair and just an overall great experience. Thanks Anthony @ Ultimate

Doesn't do much good to arrive with an appointment…read more long wait getting checked in and longer wait for service. Appointment 0840 now 10:19 and car showing not inspected. Came in for Service after 1 year and 5336 miles on engine. Very nice upgraded Facility. Tho, Recliners needed to put up feet and take a nap while waiting. Coffee and water available Vending machines also but need to take out the fake foods and replace with Real Organic Foods and Beverages No loaner option, so have to wait for the Hours to pass, slowly. A taco bar would be nice to have and no doubt it would make money. Requested a detail after service. Told Car wash not working, not good like the ice cream machine at McD.

I brought my car in for a simple oil change and ended up spending about 4 1/2 hours at the…read moredealership. The most frustrating part wasn't even the wait, it was the complete lack of communication. I sat there for four hours without a single update and eventually had to go ask what was taking so long. The employee at the front told me it would be "10 more minutes." After waiting longer, I checked again and was told it would be out "in a few seconds." When I asked why it was taking so long, the response I got was essentially, "I don't know, man, there's a bunch of cars and a big line." There was no transparency, no explanation of where my vehicle was in the process, and no effort to keep me informed. Every time I asked for help, I was pointed toward another employee instead of getting a clear answer. The constant runaround made it feel like my vehicle had simply been pushed aside while I sat waiting. In the end, I paid $57 after a discount, and I was told the normal price would have been $79. Spending nearly five hours waiting for a basic oil change at that price is ridiculous. I'd rather take my vehicle to a local mechanic or a place like Take 5 and get the same service done in a fraction of the time. My entire day was wasted sitting in a waiting room. I won't be returning for future service.

Great team! Purchased a vehicle, smooth transaction and had my first service and it went great…read more Loaner offered even for an oil change!

DO NOT PURCHASE A CAR FROM THIS DEALERSHIP. Greenway auto has already been warned by the FEDERAL…read moreTRADE COMMISSION for fraudulent practices on March 11th 2026. I unfortunately did not know this and purchased from them recently. They are guilty of baiting you with a price online and then forcing you into unnecessary packages which increases the overall price of the vehicle. Bait and switch is ILLEGAL. This dealer is so untrustworthy , do yourself a favor and DONT BUY FROM HERE. I have purchased many vehicles and by far this is the most distasteful dealer I've ever experienced. Everyone from upper management should be fired immediately. Greenway Mazda should be ashamed.

The Gold Standard in Customer Service - Southwest Infinity Dealership…read more My experience at Southwest Infinity Dealership was nothing short of exceptional and deserves the highest recognition. In today's market, it is rare to find a dealership that truly operates with integrity, transparency, and genuine respect for the customer - Southwest Infinity does exactly that. From the moment you walk in, you feel valued. The team is professional, knowledgeable, and committed to excellence at every level. I would like to give the highest commendation to Sales Manager, Steve Villanueva. Mr. Villanueva is an outstanding leader and a true asset to this dealership. His professionalism, attention to detail, and dedication to customer satisfaction are exemplary. He listened attentively, communicated clearly, and handled every aspect of the process with honesty and efficiency. He went above and beyond to ensure a seamless and positive experience. Southwest Infinity, under the leadership of professionals like Steve Villanueva, has set the gold standard for what a dealership should be. I give my strongest and most sincere recommendation to Southwest Infinity Dealership. If you are looking for unparalleled service and a team you can trust, look no further. ---

We brought our car in for an AC check. They charge us $399 for a checkout fee where the other…read moreInfiniti dealership on I 10 charges $225 for a checkout fee. The price for the compressor at their parts counter was $1248 and they were trying to charge us well over list price for the parts they overinflated the book time and their hourly charge for installation of the AC compressor. Never bring you car here.

After searching many Acura dealerships all over town, I found an Acura I wanted to test drive…read more It was a bit of a drive for us but had a gut feeling this would be the dealership to go to. On the southwest side it is close to the tollway. I had already been communicating via text with my salesman Dammy, and I was able to coordinate a test drive and the hours he worked. Drove up and the car was waiting for us. Took a look at vehicle thoroughly and decided it was not what I was looking for. However Dammy actually took the time to listen and searched his inventory for a newly listed model that was practically brand new. I test drove it and decided that I wanted the vehicle and immediately went inside around 6:30 pm to make a deal. They close at 8pm. Dammy did not waste any time making the deal work for us. Went to finance with Ryan and was out the door at 8:25 pm very happy! The guys here are very respectable and not pushy. I was especially happy with the service and clear communication throughout the entire process. We came back the next day to pick up my car and everything was ready including the new license plates which Dammy took the time to install himself. Overall a great place to buy!

Scheduled an oil change at 1:00 in order to get the 10% discount. I waited 40 minutes outside in…read morethe heat for a service tech to check me in. Eventually I was told that "everyone is at lunch". The service tech told me that my tires are wearing down & I should get my alignment fixed and that my brake fluid needs to be replaced. Eventually my car was ready for pick up, they parked it super far from the service dock and when I went to pay, the same service person said "everything looks good (including my tires / brake fluid ‍)". On top of all of that, I waited at the dealership and had to sit there with no AC and no refreshments.

They are helpful during the sales process but will drop you if you need any help with warranty…read morework. Managers wont even call back or address. Big Box Dealer who just cares about the initial sale. Dissapointed

My partner and I purchased a truck from this dealership less than one year ago, and from the very…read morebeginning it has been one issue after another. It has had multiple mechanical issues requiring repeated trips back to the dealership for service. There's even a time when the truck has spent close to two months in the shop while we continued making payments on a vehicle we couldn't even use. It felt like every time we got the truck back, within a day or two it had to be returned because another issue had surfaced. A brand-new truck should not require this level of service or repairs. At this point, it's clear there is a much larger underlying problem. Beyond the inconvenience, I no longer feel safe driving this truck. Several of the issues we've experienced have raised serious concerns about its reliability and safety. Despite the extensive repair history, the only solution we've been offered is to continue replacing parts and attempting more repairs. After so many recurring problems, we do not believe continuing to patch the vehicle is a reasonable resolution. We expected to purchase a reliable, safe, brand-new truck--not one that has spent months in the service department. At this point, we believe the appropriate resolution is either to replace the truck with a new, defect-free vehicle or to refund the purchase price so we can move forward and purchase a different vehicle. We have lost confidence in this truck and no longer believe that continued repairs will resolve the ongoing issues or restore our trust in its safety and reliability.

I owned a classic luxury car, paid cash for it in PA and drove it to TX and registered it in TX…read more A commercial truck hit my car. Received an insurance check to repair it (my ins. deductable: $1,000) All my life i never used credit. My score was ZERO. Shabana Motors sold me a 15 year old car, (who's book value was $7K). Purchase value: $14K,(plus high interest) and well over 100,000 miles. but it had a 2 year warranty or 20 miles. my credit score jumped immediately to 630 after 4 payments. I felt lucky to get the car fixed for free a few times during the warranty period. and again within the ending period of the two-yr warranty, (yet my mileage was way past warranty.) YES, i felt damn lucky to have this car and service from a dealership, and very greatfull too. i had financial difficulties. Finance department worked with me. Very nice person. Very nice to me as well.I had a couple of repairs. took out personal, then later payday loans to fix the car. Then one day, (remember, ive only had the vehicle 2 years, and still owed 2 more years in payments) my engine just...messed up. im on foot. i lost both jobs i had immediately. i lost everything.i lost my apartment. staying with a friend. im a burden to my friend, but im trying to find work again. my car got volantarily repoed. losing my apartment will black me out for 7 years for apartments. losing my car will black me out for 7 years for purchases. i cannot find work with good pay without a car. Im ruined. and yet, im waiting to see if this dealership, not only puts my remaining balance into collections...but will the collection agency sue me. so if youre hear wondering if Shabanna Motors is a good company or not? I was glad to have a car. Id rather have a car and be employed and be a vital part of society. be grateful, people. i have nothing now.

Honestly, I would NOT recommend Shabana Motors based on my experience. I understand that I have a…read morecar payment and that I'm responsible for paying it. What I don't understand is how you expect someone to make their payment when you turn their vehicle off and prevent them from getting to work to earn the money to pay you. I was already struggling and trying to figure out how to get my payment together. Instead of showing any understanding or working with me, Shabana Motors turned my car off. Now I'm stuck without transportation and unable to get to work -- the very place I need to go to make the money to pay my car note. That makes absolutely NO sense. I'm not asking for my payment to be forgiven. I'm asking for a little understanding and reasonable communication when someone is clearly trying to get the money together. Turning off somebody's transportation when they depend on that vehicle to work only makes the situation worse. This experience has shown me that once they want their money, they don't seem to care what position they put their customer in. If you depend on your vehicle to get to work and take care of your family, think very carefully before financing with Shabana Motors. I regret doing business with them and would not recommend them to anyone based on how I have been treated.

We have used jaguar southwest Houston for almost 2 decades. My wife has a range rover and I had a…read morelittle two door coupe and now have the big XJL. Coming in for oil changes and service is nice with a nice waiting room good coffee and snacks. Yes they're not the cheapest but they usually fix it right the first time and my oil change with expensive specialized synthetic was cheaper here than at independent shop & it's always nice to have a real Jaguar shop lock my car over when I bring it in for its annual oil change. *Really like our service advisor Kevin Sturgis-great guy!

Service Department and General Managers are crooked as #%$& they lie and try to force you to sign…read moredocuments and refuse to give you copies. The General Manager wont even call you back after a giant mess they made of my vehicle. Not to mention they rear eneded it with another customers vehicle right there in the drop off bay. Replacement was a faulty broken part and had cracks and they promised to make it right but have now been dodging calls and wont responde. I have photos, audio recordings and video to back all of this up. Texas is a one party recording state and a verbal binding contract state.