great service! had an issue with my camper heater Sam and alex personally came out and fixed it!read more

I purchased a car from this dealership they have been nothing but kind and understanding. Went…read morethrough some financial strain and they were willing to work with me and I just finished paying my car off. Thank you so much for helping me and my family have a safe and nice vehicle to travel in. I will definitely suggest using this dealership to get ur next set of wheels.

The Gold Standard in Customer Service - Southwest Infinity Dealership…read more My experience at Southwest Infinity Dealership was nothing short of exceptional and deserves the highest recognition. In today's market, it is rare to find a dealership that truly operates with integrity, transparency, and genuine respect for the customer - Southwest Infinity does exactly that. From the moment you walk in, you feel valued. The team is professional, knowledgeable, and committed to excellence at every level. I would like to give the highest commendation to Sales Manager, Steve Villanueva. Mr. Villanueva is an outstanding leader and a true asset to this dealership. His professionalism, attention to detail, and dedication to customer satisfaction are exemplary. He listened attentively, communicated clearly, and handled every aspect of the process with honesty and efficiency. He went above and beyond to ensure a seamless and positive experience. Southwest Infinity, under the leadership of professionals like Steve Villanueva, has set the gold standard for what a dealership should be. I give my strongest and most sincere recommendation to Southwest Infinity Dealership. If you are looking for unparalleled service and a team you can trust, look no further. ---

Service was fine. Came here to look for a new vehicle and someone did approach after looking for…read moreawhile and then wasn't too pushy so that was nice. Even though the salesman was new he seemed nice.

Echo Park's business model is unique among the big-box used car retailers. They generally price…read moretheir vehicles below market, something we verified when looking for our new ride ... usually $1800-$2000 below the same models, with comparable mileage and trim level, available elsewhere. Wondering how they do this, I discovered that they've eliminated much of the overhead which other dealers pass on to the consumer ... no "chain of command" i.e. salesperson to sales manager to general manager, etc., all of whom earn commission on each sale. No finance manager, who also takes a cut. One person works with the customer from start to finish. There are no service or parts departments, again eating into the cost of doing business at other dealers. Our experience was flawless. We made an appointment to see a particular vehicle, and after checking in, we were introduced to Hilary, who proved to be courteous, knowledgeable and highly professional. The car was as advertised, the offer for our trade was more than fair (believe me, we researched it), and we were on our way. Before we left, we were advised that if any issue developed within the next thirty days, they'd take care of it ... unlike the NO WARRANTY paperwork you sign elsewhere. If you're looking for a new vehicle, make Echo Park your first .. or last ... stop. Chances are you'll be happy you did.

We recently purchased a car from EchoPark Automotive, and while we did ultimately get the vehicle…read morewe wanted, the overall experience was frustrating and unnecessarily drawn out. We came in ready to buy, but what should have been a straightforward process turned into nearly five hours of waiting, largely due to the team's complete lack of urgency. This was especially noticeable since the entire store was empty on a rainy day, with very few other customers around, yet everything still moved at a crawl. Instead of getting paperwork done efficiently, there was a constant push to upsell GAP insurance, with repeated lines about how they could "lower my payment" if I added it. It felt more like a sales survival camp than a customer-focused process. I made it clear early on that I had a prior engagement and needed to wrap things up before then. I was assured that wouldn't be a problem but it absolutely was. We ended up having to leave and asked them to have everything ready when we returned. When we came back, things somehow got worse. Salespeople and managers were standing around vaping at the welcome desk and casually talking negatively about customers before even acknowledging us, and once they did, there was still no urgency, just slow, meandering movement to finally complete the paperwork. One star only because we did get the car we came for and I cannot give zero. But be warned: expect to waste your entire day dealing with a team that shows little respect for your time or urgency in closing deals. LASTLY, ensure the car they're giving you has oil in it. Ours did not and they are in zero rush to get that work done... and by zero rush I mean they've quit responding.

Years ago I had a good business experience with Andy at Bayou City…read more Cars regarding a Ford F-150. We hit it off, and I felt I got a very good deal from a nice business man then. Everything worked out well and a couple years later I called him regarding a small matter that was important to me, and I was willing to pay for his expertise. He remembered me, told me to drive right over, fixed my problem, and insisted on taking no money from me despite my objections to his working for free in the July heat for over an hour! I've noticed that he appears to sell the cleanest of clean looking used white Ford pickups. After it all I am going to recommend my 38 year old son start his possible search for a good truck at Andy's clean as a pin auto shop. Thanks Andy. Yer a good man. DICKMC

From the owner: selling reliable well maintained cars and trucksread more

What an amazing experience. Bought a car literally in 45 minutes plus test drive. Love the no…read morepressure sales and quick turnaround on a great Lyriq. The price was extremely fair and just an overall great experience. Thanks Anthony @ Ultimate

CARFAX led me to this company where I purchased a 2021 Audi A8 with low mileage at a decent price…read more I live in Nebraska and delivery was an unpleasant experience with three canceled delivery dates. However, even worse was the fact that it arrived smelling of coolant. My mechanic discovered a leak that is now setting me over the $4,000 mark. Even more, he discovered parts under the hood unassembled and with bolts he could loosen with his hands as though someone started a service project and then just "gave up". Called Ultimate Sports and the salesman no longer works there. I was given a name to email and I have been "ghosted". I bought this car with trust and in good faith, but was denied. Where does the support lie as a consumer?

Bought a 2008 Camry Hybrid from Joe of Amazing Motors. Through…read moreCargurus. Listed with 57000 miles. Said it had a few scratches but was in Good Shape. When the car was on its way to Corpus Christi he had received my payment of 8900. too Much! He told me that the drivers side visor was in the trunk, he only had one key, and the hybrid system was good. When we drove the car down the street hybrid warning lights came on. The car is at Toyota needs new hybrid battery. Will cost over $3500. Dash was also chewed on by the previous owners dog. When I called him about the issue he lied over and over. Then said he would buy the car back for retail $4500. I would never recommend this person or car long. I would be more cautious about buy on line again. People like Joe are so disappointing. There are so many other car salesman and people who are nice and honest. Don't need to do business with people like Joe.

Amazing. I'm in reno. Bought my dream car my dad had when I was a kid. Picked up and got it back to…read morereno and found out I had a few little issues. Called joe and he said how can I help... no one does that! I told him it had a bad motor mount he said wow that's no good. I got you! Took care of the cost. It's my own fault I bought a 20 year old vehicle with low miles. Most people would say kick rocks. He took care of it. Great guy. No bs

I did not buy my Kia here but I had two recalls to get taken care of…read more I came to Archer Kia and it was so lovely. I made an appointment online and arrived about 15 minutes before my slot. Every single guy I talked to during this time was an absolute gem! Let me know how long it'd be, made sure I was set up to work out of an office, gave me the WiFi, communicated what they did and signed off on it. When I actually got back into my car (in the estimated time frame) the floors were vacuumed and I did notice they left a report of a general inspection~ of my car to make sure it was healthy otherwise I don't love dealing with cars but the guys in the service department here made me feel at peace with everything, i loved the open communication and really the little details made it worth it.

So this is for the sales side of this dealership…read more We stopped in because we found a used vehicle online that we wanted to see. I guess shame on us for not calling ahead of time to see if it was still available, even though I found it only hours earlier. The location is sketchy AF. There was a salesman out front smoking when we arrived... which gave us the "ick." The vibe here made us uneasy. We inquired about the vehicle we found online and he said he thinks it was already sold but he checked with his manager. We were told the vehicle sold DAYS ago and he was unsure why it was still listed online. He then proceeded to get us to buy a NEW vehicle instead, to which we repeatedly said we only buy USED. It was like he didn't want to listen to what the customers wanted. All in all, we ended up buying a vehicle at another dealership but it was the same vehicle we came here to see.... Sooooo, 99.9% sure even with the sketchy-vibe here, they would have made a sale. I'd say maybe next time but I 100% don't think we'll be back.

Love Honda ! This is my second time purchasing , and honestly cannot be disappointed! Hazen , and…read moreOZ did an amazing job, got me in a 2027! Explained all add on and were patient enough to show me cars , and let me test drive various vehicles. Definitely would recommend, I know everyone's experience is different but I will say mine was 10/10!! Thank you Honda !

PLEASE DO NOT BUY A CAR FROM THIS COMPANY THEY JUST CARE ABOUT MAKING SELLS AT THE EXPENSE OF GOOD…read moreBUSINESS AND CUSTOMER SERVICE!! I bought a 2015 Mazda cx-5 from these guys on August 15th and I paid for my registration. Texas Transportation Code § 501.0234, a motor vehicle dealer must apply for the title and registration on behalf of the buyer within 30 calendar days of the date of sale. Today is October 5, 2026--the dealer is currently over 20 days past the legal state statutory deadline. Because the dealer failed to file the Form 130-U with the Harris County Tax Assessor-Collector, my temporary metal ePLATE authorization window has lapsed, leaving me stranded with a legally unregistered vehicle on public roads. I called their title clerk I'm pretty sure her name was Peggy and she specifically told me that when they sold me the car, they did not have the physical title yet which I'm pretty sure is also illegal to sell a person a car without actually having the title in their possession. I went up there on Saturday October 3rd and asked to speak to the manager and the front desk is an older Caucasian lady specially told me that the manager "would not know anything about titles or vehicle registrations" which is complete BS. How would a dealership manager not knowing anything about the business he managers. Also the person that sold me the car Ramy, demonstrates scumbag behavior by also lying to protect his position because I texted his phone about this issue maybe a day or two earlier than this and I have to emphasize the fact that I DID NOT LET THIS GUY KNOW I WAS COMING IN PERSON AT ALL! But conveniently when I come up there and I'm disputing with the desk clerk, he says he talked to someone and says that it would take 10 more days for me to receive it in the mail. So you just talked to someone magically in five minutes? -Furthermore, the lady proceeds to lie again to me saying my license is a permanent license plate and it's not a temporary one even though it definitely is temporary. I explained to them that I tried to put this license plate on EZ tag and ez tag would not allow it because there's unpaid tolls associated with the license plate number. This further proves my assumption that this is a temporary license and someone had been driving it around and not paying the tolls. (Which of course they denied). The lady then proceeds to tell me that she "makes sure the license plates are all authenticated herself" and that in 10 days I will "probably" receive my registration in the mail. I swear to god I am not making this up. They basically sold me the car to move inventory fast and said it takes 6-8 weeks to give them time to cover themselves and now because the title is taking longer than expected they're trying to scramble and lie to my face. The car itself has not given me any issues but I for sure will not be buying anything from this company again and I will scream from the mountain tops to ensure these guys don't screw anybody else over.

This place is now called Cartech TX (http://cartechtx.com)…read more We found this dealer on Cargurus.com when looking for a used Subaru Forester. They were great to work with! We wanted to take the vehicle for a few inspections, and for a deposit (I believe it was refundable but don't remember) we were able to take for as long as we needed. They were so nice and accommodating throughout the whole process and the Forester was priced so well! I've had it for almost 2 months, and I love it. We would definitely return if we needed another vehicle in the future!