Chacon Autos was a life saver when I needed a car with challenging credit. I'm about 3 payments…read moreaway from paying my car off completely! Over the past few years, I've spoken to some very caring, patient, & helpful people! Yvette, Blanca, Gina & a host of others! I'd recommend this dealership to family, friends, & enemies!

I don't recommend any of their locations! I had a bad experience! I purchased the car In August and…read morethey repossessed in October. I did fall behind due to illness but when I tried to get it back I was told I couldn't because I put to many miles on the car. I feel like it is a trap to get you in and then unless your life is perfect I wouldn't suggest going here at all! Ms Jay is full of S..T! I hate this company but my next car will be from a legit company! I wish I would have read the reviews first

Thanks for a easy and hassle free car purchase! Absoluty no pressure from the sales group! They…read morewere only helpful and considerate. My previous car was totalled in a car accident the week before and I found this car on the internet. I called and talked to Steven who was very considerate, pleasant, and professional. I drove to the dealership which was 40 miles from me and test drove the Lexus RX350 I had been looking at on the internet. I immediately fell in love with it. My husband and I went back to the dealership two days later over the weekend and had the money ready to buy it. The car was in great condition and I was very surprised and pleased when I looked under the hood of the car and saw how clean the engine was. They worked with me to finance a portion of the car and we were driving out of there with my new car a couple of hours later. I love this car and appreciate Direct Auto Connct for making this such a pleasant experience. Would recommend highly. You may not see a lot of cars on th7eir car lot for sale on the lot but i can bet you the quality of the cars they have for sale is superior. Thanks for a pleasant experience! Debra

These guys are the real deal. Prepurchase they answered all of my questions open and honestly sent…read moreevery photo I requested so that I could make as an informed decision as possible from 5.5 hours away. When I arrived the truck was exactly as described. Purchase process was smooth and I was on my way. Will definitely call them again when I am in the market for a used vehicle.

I finally made it to the Navy Federal Credit Union at Meyerland Plaza. I opened my account since…read moreearly this year. If the bank didn't threaten me to freeze my account because I haven't touched in months, I wouldn't be here yesterday. It seems pretty efficient for 2 tellers at 4 stations, one being lowered for customers in wheelchairs. I was quickly served as soon as I walked in. My teller had a worrying look on her face. I thought something was wrong with my account. Maybe she was busy and still thinking about the last customer she helped. I noticed the line for ATM was longer than inside the branch. The customers were much younger than at VA Medical Center where both locations veterans visit. I can't say if I would return because they made sure all customers use online banking all the time. If I didn't read the first reviewer said that this branch opened in 2017, I would have paid attention to this part of the mall. Because I normally go to JCPenney and H-E-B on the other side.

Most rude phone agent I have ever come up against, told me it was "none of my business" when I…read moreasked why I could not get a pay off for a customer after I provided all of the necessary information

Update to my 18 month problem. Still have NOT REIMBURSED for the "WE OWE YOU " ticket they give at…read morepurchase. They owe us for a spare tire filler, a $450 key fob and programming. We have the WE OWE YOU slip, have given 7 copies of the receipts and still this owner wants US TO SUE him to get what is rightfully ours. DO NOT USE THIS COMPANY. They buy and repair WRECKED CARS then resell as NO ACCIDENTS. DO NOT DO IT, you will regret it!! DO NOT TRUST Will the Mgr or the owner. Especially the owner!

I don't recall having a smoother sales experience when purchasing a used vehicle…read moreMJ was easy going and knowledgeable We test drove the auto and were interested although the truck would be purchased by our son who would not be available until later that day They held the truck for him and we completed all the paperwork There were a couple of trim pieces missing MJ ordered the parts, their crew installed them the next morning and it was ready to go Will helped us with the financing and got us a good warranty What a relief to find kind, honest people when looking for an auto We would highly recommend Drive Nation

Highly recommend!…read more Derek is awesome! Best place in Houston and surrounding areas to purchase a used car with in house financing that will work with your budget. Amazing customer service and the entire management team are willing to go the extra mile to help their customers find a ride they like and are safe on the road.

This is a dealership that only cares about mone. They sell cars that are broke and they deceive…read morecustomers by clear the check engine light without fixing any of the issues before selling the car. My wife bought a car from them and the check engine ligh came on before she even got home. She called them and for a whole month they kept telling her the part they needed is ordered when in actuality they never even ordered the part. Do not go there. They will not value you as a customer they only want your mone and that's sad. We work hard for our money only for these people to take advantage of us.

Over my lifetime i have bought and sold Many Cars..New,Used and Classic. This Deal was the Most…read moreProfessional Fair and Amazing Sale Ive Ever made period. For One ...No LO-Ball Offer but a Fair Market Price and Closed deal ,Picked up and Deposited on the Sale Quick No games. I highly Recommend using this company if you have a clean Car to sell. I sing Country Music Professionally and will certainly Mention these Folks on my Stage .....A HAPPY CUSTOMER ! ' Malcolm David"

Ease of use. Seeking cars made simple. The while transaction took like 15 minutes! And I had a…read morecheck in my hand! I was expecting them to tell me something about a ding or tires or some bs so as to lowball my car. But nope. They gave me the amount they promised without any issues or hiccups. Such a pleasure to do business with. I know who I will go to next time!

This dealership was quick and easy to work with when getting my husband into a car. I truly commend…read morethem for making the purchasing process simple and fast. Unfortunately, after my husband was involved in an accident with the vehicle, the customer service experience went downhill. We were never fully informed about the extent of the damages. We were only told that the repairs were extensive and that the insurance company wanted to total the vehicle. While the dealership did advocate for the vehicle to be repaired since we hadn't had it long -- which we appreciated -- the communication afterward was extremely poor. Communication with the representative, Jose, was unacceptable. I repeatedly requested updates, documentation of the damages, and a detailed list of parts being replaced, but was consistently given the runaround. On top of that, his tone became condescending. At one point, he asked my husband a question and then said, "Oh wait, or do I need to ask her?" -- which was disrespectful and unprofessional. As a paying customer, I expected transparency and respect. Instead, I felt dismissed and spoken down to. Based on this experience, I would caution female customers about working with this representative. Clear communication and professionalism should not depend on who you are.

I live in EL Paso, TX and have been in the market for Toyota Tundra for a few months. I found on…read moreautolist.com a 2014 Toyota Tundra Truck posted by Cartex Motors, a Houston, TX based family-owned used car dealer. According to Autolist.com, which they "CARTEX Motors" posted this 2014 Toyota Tundra truck listing it at $4,000 for this truck (see photo). Insane right!!! Called 1 Jan 2025 inquiring about 2014 Toyota Tundra CrewMax SR5. I spoke with a young lady, who sounded she could be between the ages of 16 to 19 years old. When asked about the listing she stated that the car is $19,995 and $4000 down. I informed her of the posting which stated the tundra was listed as being only $4,000 not $19,995. She had no clue to what I was talking about and tried to brush it off. There was no attempt to verify what I was talking about. I asked about the carfax and if can being sent to me so I can review it before I made my decision to purchase a flight to look at the truck. She said " WE DO NOT SHOW THE CARFAX UNTIL ALL PAPERS ARE SIGNED" (RED FLAG!!!!!!!!!) but she did assure me it had a clean title. She also stated " The title of the car is a clean title because she can visual see the title at that moment." It was apparent this young lady should have passed the phone to an adult who knew what they are talking about. Based on this conversation I end the phone removing this 2014 Toyota Tundra and inexperienced company from my list of possibilities. Based my conversation with the young lady (who answered the phone), posting of 2014 Toyota Tundra on Autolist.com, and past reviews I can only conclude the Following. 1. Poor customer service 2. Bait and switch 3. Inexperienced staff This dealership's owner and staff have a lot of growing to do in more ways than one. In conclusion, my interaction with CARTEX Motors and based on all past reviews I agree they are spot on. If you wish to do business with this company, BE VERY CAUTIOUS

SCAM!! STAY AWAY!! I needed a loan and they are running the interest rate crazy high! They use…read moreother scam methods and they scammed me out of a deposit. Never come here!!!!

From the owner: Looking for a Loan? We only need your Title! Fast & Simple…read moreProcess! Low Interest! We Got Your Back!

We did our research and ended our search at Auto Selection on Jeanetta in Houston…read more We got a great deal on a great vehicle!

They smile but don't believe what they say no matter what just turn around and try other place…read more I shouldn't go there first time. I wasted my time and lots of money.

great service! had an issue with my camper heater Sam and alex personally came out and fixed it!read more

I purchased a car from this dealership they have been nothing but kind and understanding. Went…read morethrough some financial strain and they were willing to work with me and I just finished paying my car off. Thank you so much for helping me and my family have a safe and nice vehicle to travel in. I will definitely suggest using this dealership to get ur next set of wheels.