I finally made it to the Navy Federal Credit Union at Meyerland Plaza. I opened my account since…read moreearly this year. If the bank didn't threaten me to freeze my account because I haven't touched in months, I wouldn't be here yesterday. It seems pretty efficient for 2 tellers at 4 stations, one being lowered for customers in wheelchairs. I was quickly served as soon as I walked in. My teller had a worrying look on her face. I thought something was wrong with my account. Maybe she was busy and still thinking about the last customer she helped. I noticed the line for ATM was longer than inside the branch. The customers were much younger than at VA Medical Center where both locations veterans visit. I can't say if I would return because they made sure all customers use online banking all the time. If I didn't read the first reviewer said that this branch opened in 2017, I would have paid attention to this part of the mall. Because I normally go to JCPenney and H-E-B on the other side.

Most rude phone agent I have ever come up against, told me it was "none of my business" when I…read moreasked why I could not get a pay off for a customer after I provided all of the necessary information

This dealership was quick and easy to work with when getting my husband into a car. I truly commend…read morethem for making the purchasing process simple and fast. Unfortunately, after my husband was involved in an accident with the vehicle, the customer service experience went downhill. We were never fully informed about the extent of the damages. We were only told that the repairs were extensive and that the insurance company wanted to total the vehicle. While the dealership did advocate for the vehicle to be repaired since we hadn't had it long -- which we appreciated -- the communication afterward was extremely poor. Communication with the representative, Jose, was unacceptable. I repeatedly requested updates, documentation of the damages, and a detailed list of parts being replaced, but was consistently given the runaround. On top of that, his tone became condescending. At one point, he asked my husband a question and then said, "Oh wait, or do I need to ask her?" -- which was disrespectful and unprofessional. As a paying customer, I expected transparency and respect. Instead, I felt dismissed and spoken down to. Based on this experience, I would caution female customers about working with this representative. Clear communication and professionalism should not depend on who you are.

I live in EL Paso, TX and have been in the market for Toyota Tundra for a few months. I found on…read moreautolist.com a 2014 Toyota Tundra Truck posted by Cartex Motors, a Houston, TX based family-owned used car dealer. According to Autolist.com, which they "CARTEX Motors" posted this 2014 Toyota Tundra truck listing it at $4,000 for this truck (see photo). Insane right!!! Called 1 Jan 2025 inquiring about 2014 Toyota Tundra CrewMax SR5. I spoke with a young lady, who sounded she could be between the ages of 16 to 19 years old. When asked about the listing she stated that the car is $19,995 and $4000 down. I informed her of the posting which stated the tundra was listed as being only $4,000 not $19,995. She had no clue to what I was talking about and tried to brush it off. There was no attempt to verify what I was talking about. I asked about the carfax and if can being sent to me so I can review it before I made my decision to purchase a flight to look at the truck. She said " WE DO NOT SHOW THE CARFAX UNTIL ALL PAPERS ARE SIGNED" (RED FLAG!!!!!!!!!) but she did assure me it had a clean title. She also stated " The title of the car is a clean title because she can visual see the title at that moment." It was apparent this young lady should have passed the phone to an adult who knew what they are talking about. Based on this conversation I end the phone removing this 2014 Toyota Tundra and inexperienced company from my list of possibilities. Based my conversation with the young lady (who answered the phone), posting of 2014 Toyota Tundra on Autolist.com, and past reviews I can only conclude the Following. 1. Poor customer service 2. Bait and switch 3. Inexperienced staff This dealership's owner and staff have a lot of growing to do in more ways than one. In conclusion, my interaction with CARTEX Motors and based on all past reviews I agree they are spot on. If you wish to do business with this company, BE VERY CAUTIOUS

We came in without an appointment (oops) and didn't hold the truck we had our eyes on initially (it…read morewas pending purchase). Totally a blessing in disguise, there was a different truck hubby had been eyeballing but I was reluctant. But it was on the floor ready to go and better in person, exceeding my expectations. Only negative would be the waiting for the paperwork to be put together. Such a minor thing in the grand scheme of things. They utilized docusign and didn't badger us with multiple questions. It was seemingly painless. They have so much going on and manage it quite well. Hoping to trade in with them again at a later date. Thank you Arman for being absolutely chill while we figured ourselves out and Brad for getting us the best rate possible.

Came in to look at a few trucks. Very impressed with the show room and the friendly staff. Very…read moreclean trucks they detail each one and seem to be honest about the quality of the truck. They know what they are selling.

My friend T is a tough guy, maybe that's what the T stands for, and if you mess with him, T will…read moreDECU. We didn't have a good experience at this Bank, and considering all the horror stories coming in, and I'm surprised that we even gave it a chance. We're looking to open two or three new accounts in very different institutions, and I don't think this will be one of them.

TDECU Spring on fm 2920 Staff standing around doing nothing…read more When asked for help the 2 do nothing girls said I have to see the "Specialist" They notified her that she had a customer. We waited and waited. I said there is no other customer here, what is taking so long? They said she is probably on the phone. I walked back. She was doing nothing at her desk. She said come in and asked the problem. She did not know how to fix the online issue, so she called the 800#. We told her we already did that and they were no help. She still talked with them and they told her they could not help. She called her supervisor and asked for help. We had to go home and try to reinstall our account. We spent about 4 hours total trying to fix this technical issue. Any other financial institution would have taken 5 minutes by phone to resolve. But not at this CU. Every issue is a major problem with staff not knowing what to do! HUGE WASTE OF TIME.

This is a horrible place to work with. I used them some years back, paid up front and what did…read morethey do nothing. Today they had the audacity to give me a marketing call offering me services again. "We worked with you in the past they said". Yes and i said you did nothing. This company is very bad!

This place is an absolute SCAM. DO NOT SPEND YOUR HARD EARNED MONEY HERE!…read more I had done my due diligence and contacted this place 10 months before I went to buy my car. I paid around 1,000.00 for a credit restoration package that was supposed to take six months. Then, I paid an additional thousand dollars for their 'Trade Line' credit card. They SAID it was supposed to get you an INSTANT 50-75 point boost. Which is absolute bull$hit. I was monitoring my credit with credit karma (also another scam) and it was showing I had a 735 credit score when I went to go buy my beautiful, expensive car. I put 10,000.00 down and when I asked to see my credit score they told me I had a 660. I was PISSED. What I was expecting to get a 2% APR for all of my hard work with a thousand dollar a month car payment turned into 7% APR and a 1,500.00 month car payment. THE ONLY REASON I WAS STILL ABLE TO GET THIS CAR WAS BECAUSE I DID ALL THE WORK OF PAYING OFF MY DEBT AHEAD OF TIME AND PUTTING DOWN A LARGE DOWN PAYMENT. This place is an absolute joke and I wouldn't recommend this place to my worst enemy. Also I am NOT the kind of person to leave reviews of any kind. But I want to help others from falling into this trap. DO NOT GIVE THESE FOOLS ANY OF YOUR MONEY. IT is 100% A SCAM. BUYER BEWARE.

I have 3 college kids and I purchased all of their vehicles with Jerome. Each time he new lets me…read moredown and always goes the extra mile to make sure I'm satisfied! I definitely will continue doing business with Jerome!

Scam who they can. Pray on the weak and take your deposit. Put 3000 on a Tahoe. Battery died next…read moreday. Bought a new one ($279) . Took it to the done deal to fix the rest and they took the truck, my deposit, and took me they are going to charge me as if I rented it lol. I sued them and won. If you need help getting your money back let me know. I probably could be some assistance..

Honestly, I would NOT recommend Shabana Motors based on my experience. I understand that I have a…read morecar payment and that I'm responsible for paying it. What I don't understand is how you expect someone to make their payment when you turn their vehicle off and prevent them from getting to work to earn the money to pay you. I was already struggling and trying to figure out how to get my payment together. Instead of showing any understanding or working with me, Shabana Motors turned my car off. Now I'm stuck without transportation and unable to get to work -- the very place I need to go to make the money to pay my car note. That makes absolutely NO sense. I'm not asking for my payment to be forgiven. I'm asking for a little understanding and reasonable communication when someone is clearly trying to get the money together. Turning off somebody's transportation when they depend on that vehicle to work only makes the situation worse. This experience has shown me that once they want their money, they don't seem to care what position they put their customer in. If you depend on your vehicle to get to work and take care of your family, think very carefully before financing with Shabana Motors. I regret doing business with them and would not recommend them to anyone based on how I have been treated.

If you have bad credit and have some cash, this is your place. Like a car that cost 30k and you got…read more5k or 10k these people are gonna put you in that car. As long as you make those payments and dont care about insane interest, this is your place.

They start you off with an online request for an appointment, but then when you get here, you're…read moreout in a queue to wait regardless of your appointment time. Thankfully, rain made today a slow business day and I was next in line. Tireni was assigned to my appraisal. Took a quick 2 minute survey of my details, and put my car through the process. They estimate. 30-40 processing period. I gave up my keys at 2:10p, my car was moved at 2:17, returned at 2:32 and I received my appraisal at 2:43. A very well timed process. Fast forward a month, I ordered a car to be delivered from Louisiana location for a test a drive. $200 non-refundable. It took two weeks and the tracker sucked, rarely updated. But it eventually came in. And the test drive process was a breeze, again in and out in less than 20. The gal hated the car (Genesis gv70 Electrified). Too cramped, but very pretty. So we passed, but the staff and service was easy and non-invasive Definitely recommend if you're looking. No negotiation, but no hassle either.

Shadi was helpfull and professional. He and a lady whose name I didn't get ensured a smooth process…read morefor me to get in and out without delay. I'm content with the vehicle I chose. I know if I had any questions or issues, I could reach out to staff at this carmax location.

Owner does not maintain the property and grounds, and has lost accreditation with CarFax, etc. The…read moresidewalks and lot are overgrown with weeds and there seems no interest in cleaning anything up.

I just purchased a car cash from Sam. My entire experience was awesome and I got the car for a…read moregreat price. I would recommend anyone to go to West End Motors. Being in business for 38 years and having the same mechanics for over 22 years says a lot about their character and business.

I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!