The crew had not even started my XL Pack when I arrived 2 minutes prior to pick up time. I was having family over for dinner and a movie and needed it for the time I ordered. Needless to say the order was ready late, not terribly, about 8 minutes but still frustrating. The sliced brisket was not sliced, i showed it to the guy prepping the meat and he said it was.... But I was already going to be late so didn't have time for them to re-do it. Also did not ask for the chicken to be chopped or pulled, but it was....AND it was dry. Definitely unhappy with the meats in this order. read more

Dickey's Barbecue Pit - "Sliced" brisket per the employee. - Barbeque Near Me - Tucson, Arizona

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Outstanding food and service, they catered our family of ten and everyone loved the food

I had their chicken breast and it was tender and juicy. The BBQ sauce was really good. The sides were not anything to get excited over, I had the green beans and potato salad. Maybe something else would have been better. The service was okay, nothing to write home about. I wouldn't mind having more chicken, I even ate it cold the next day cause it was so good. read more

Dickey's Barbecue Pit - Marinated Chicken Breast and sides - Barbeque Near Me - Tucson, Arizona

I stopped in this location a few weeks ago around 5 pm on a Wednesday and there were no customers but they were out of pulled pork so I left. I came back tonight with another pulled pork craving and luckily they had it. I got a pound to go and some coleslaw. The food was surprisingly good. I only give 3 stars because there was 1 guy working and it took 20 minutes from the time I arrived to the time I left. There was one couple in front of me in line. Apparently there were several pick up orders he had to do before helping me. There was way too much going on for one employee. I thought this would be a quick stop since all of the food is prepared. I was getting frustrated standing at the counter waiting to be helped, I almost walked out with nothing. read more

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Went in to pla e quick takeout. One guy came to the counter and instead of greeting me, went over to pull a togo order of the printer. Came back and another order came in and he went back to grab it, then started looking over both orders. He saw me as I am tall and right in front of him. Order online if you want them to help you. Obviously they don't need or want people to just walk in. read more

They ran out of the veterans day special at 12:30pm!Are you kidding me? They could have offered something else like a good discount if they ran out. We drove all the way here as it's the only one in Tucson, and look forward to it every year, and they run out. Will never eat here again. read more

Dry improperly cooked brisket. More money than other barbecue places without the quality. Why so much money for low quality barbecue? Disappointed. read more

I spent $63.. my meal only was $25, what I ordered. Brisket was dry and rubbing. Pull pork dry.My side salad was a small container with only lettuce. Only lettuce... I could id went to McDonalds and asked for a side of lettuce for a side salad? No 2nd chance? I'm disappointed.. I threw my order to the trash. I pick this place to spend my earned money. read more

Tasted mildly ok until later that night when my stomach collapsed on top of my asshole and put me on the toilet for the last 36 hours Thanks Morons read more

Order some brisket, and took it home for lunch. It was not the best brisket I've had. Put the rest in the refrigerator. Next day I had the rest of the brisket and it was terrible refrigerator taste x10! After the first taste i threw the rest away. My guess it was old beef. To complete my disfatication I noticed a new fee on my receipt. It's called a recycling/renewal fee" ! This is officially my last visit to this franchise.. read more

Went here tonight for dinner at 6:30pm. Place was nearly empty. We were the only customers at the time. There was two employees. We ordered beef brisket, pulled pork, Mac and cheese, fried okra, and chips. They asked for a tip when I ordered the food, so I tipped the workers. Went to sit down, all tables were dirty. I had to clean and wipe down my own table with napkins and water from the soda fountain. Food was terrible, and we threw most of it away. Both the brisket and and pulled pork was a lot of skin and fat, fried okra was overly salted and not the crispy, Mac and cheese was not that impressive. Honestly, we would have been better off just eating food from a gas station. read more

Fast, friendly service, clean & well stocked restaurant with delicious BBQ. Best event catering in town.

I did a pickup order which is very simple on their online menu. 3 meat plate portions were good size, the jalapeno sausage texture was a little unusual. The spicy barbecue sauce was excellent and the pecan pie. Not the cheapest meal but extremely filling read more

Best place to go for authentic BBQ like the cowboys do in Arizona!!! Order the ribs, the meat just falls off the bone. The juices from the meat is fantastic! There's corn on the cob, fries, Bread. The place is not that cozy but it get the job done. Just eat and eat. The best place for grill meats read more

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I pre-ordered a completely smoked turkey for this year, due to personal limitations. It was ready at the prescribed time. Smell was typical, i.e. great. It was packaged in wrap with foil container for the reheat for heating, with instructions. The manager offered me a container of sauce to accompany it. He then brought it to my car for transport. While not eaten, I could smell that it would be excellent. (I used to cook and bbq turkeys for years.) I expect a great meal tomorrow for my families. read more

THIS IS NOT A FOOD REVIEW. Strictly customer service. My brother placed an order online for pickup, for around $55.00 worth for the family, and when he realized he was charged for two kids meals when he should have only been charged for one, he called the location. An employee told us it was no problem, that we could just get refunded at the location for the kids meal, GREAT! No issue. On Sunday's, kids eat free, and the allotted amount is for ONE kids meal, per the website. When we arrived at the location, the shift manager (I'm assuming) said there was no way to process the refund and also claimed the coupon was only good for dine in. NOT TRUE. The website DOES state that the coupon is only good for one meal, but does NOT state it's for dine in only. I attached the photo. After arguing that point, the shift manager then again shifted to the fact he couldn't be refunded in store because it was already processed. We asked for a gift card (AFTER SHOWING HIM THE WEBSITE) with the amount for the kids meal, so we could still spend it at this location and he wouldn't. At this point we asked him to call the manager, and guess what! Manager approved a cash refund. As we were gathering our drinks, I asked the same shift manager if I could have a drink carrier, and he said they didn't have any. Literally minutes later my brother asked a young lady cashier if we could have a drink carrier, and she gave us one. They literally had a stack below the counter. I run social media and marketing for 13 restaurants, and today I'm on the other end of a review that I'd rather not make, all of which could have been avoided if there was a little bit of patience. Considering my brother is a constant supporter of this location and they made such a fuss over a mistake that is THEIR fault, is extremely disappointing. read more

Dickey's Barbecue Pit - The ad, that apparently isn't right. - Barbeque Near Me - Tucson, Arizona

Love the Brisket Mac Stack! Mac could have been hotter, and creamier. Service has never been good here so I have low expectations. Employees are disinterested in the customers. Good thing the food is good. read more

Help yourself to some ice cream (and it's free with your purchase)! Cones are free also. It's very country, very chill environment. Country music in the background while ESPN streams on the TVs. They have nice pictures and partial "wooden" looking walls. Hanging wagon wheels make for really cool light fixtures. Marble wood storage makes the whole area look very classy too. There are a couple fans to assist the A/C. Climate was comfortable- neither hot nor cold. There are medal chairs and cushioned ones in the back. The bathroom was boring and could have been cleaner but was acceptable. The food was very delightful and perfectly prepared for my liking. Lots of flavor in the meat, not undercooked or overcooked. The bbq sauces (sweet, spicy and regular) were really good as well. The buns were very soft yet thick, just the way I like them. The soft drinks tasted good too. The cups they give you are reusable and for you to keep. They are yellow and advertise Dickey's bbq pit well. There are fresh onions and lemonade available. They cater, just call 866-BARBECUE or talk to the local manager. I enjoyed my experience, would come again and definitely recommend. Enjoy if you please. Free ice cream is too "cool". Ha! Ps the beef brisket is my favorite, my husbands favorite is the pulled pork and my kids love the large cut smoked turkey breast. We all enjoyed the potato salad and I typically don't even like that lol and for anyone wondering, it's Coke products. read more

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The worst barbecued ribs I have every had. They were overdone I ended throwing away about a third of them. My wife had the brisket and it was so fatty she left over half of it. The Cole slaw had so much mayonnaise that it did t even taste like coleslaw. The beans were totally flavorless. And the free ice cream was so soft, it dripped off of the cone. The two guys working there actually had dirty hands and I would bet that they would not pass a health inspection. Someone should look into this. WE WILL NEVER GO HERE AGAIN. read more

Price exceeds the value and food quality. No beer or wine!? Pulled pork sandwich (very fatty) and 2 (not homemade) sides over $12.00. One brisket sandwich (chopped meat) $8.00. Asked mgr why brisket wasn't sliced. Said she "would find out"?? Free sauces and Vil. Ice cream. Don't waste your time responding to socialmedia@dickeys.com. It is what it is. I have yet to smell smoke or ongoing bbq and believe all food is premade and institutional. PHONEY BBQ. read more

Used to be VERY good when they opened. Then they went to "by the pound" and we stopped going. Went back today and it was NOT good. Brisket was very fatty, jalapeño kielbasa had no flavor and was fatty, Mac and cheese was not as good as Kraft, green beans were tasteless and soggy, chicken breast was cooked well but had no flavor and the corn bread muffin was dry and not flavorful. Sorry to say, but Yelp ratings are usually spot on, and 2.5 stars is accurate. read more

Absolutely worst service ever! I tried ordering 4 complete meals on the app and the price was $62 with a coupon. Tried to complete the order and it wouldn't go through. I asked about it and they said the app is broke and they wouldn't honor the price. I tried ordering a combo and they said it's only on the app. Asked for jalapenos they didn't have any. So I ended up ordering only 3 meals and the total came to $90. Never will eat there again. They shouldn't offer coupons they won't honor especially with the already overpriced food! read more

Second time at the Thornydale location was as bad as the first. Ordered 1/2# sliced brisket and 1/2# sausage both visits. The beef was dry and the sausage too greasy on both occasions. 2nd visit was a second chance, there will be no third visit. read more

I saw a review on Tucson location news station. Looked pretty good on the news as they showed portions so I thought I would try it. So.... 1st time going and my last. I got a double order of beef brisket. Are you kidding me. (See picture) What I received was what I would say was a single order. The brisket was extremely dry. With at least 1/4 that was uneatable due to fat and unable to chew I am guessing gristle or something. The sides were also extremely small. So had to order another coleslaw. The only thing that was actually good was the Mac and Cheese. read more

Dickey's Barbecue Pit - Double order of beef brisket - Barbeque Near Me - Tucson, Arizona

Don't even bother wasting your time coming here. Came here at 3:30 PM May 28, 2024, for their Brisket Sandwich. We were told they were all out. How can you claim to be a Barbecue place and run out in the early afternoon. The place was practically empty with only two employees. Will NEVER waste my time coming here again. Would give ZERO if could. read more

Posted hours are not correct, food is never that good, and definitely overpriced for what you (don't) get. After an hour of going back and forth on where to go for dinner my wife finally decided to give these folks another shot. We browsed the menu online, verified the hours, and off we went. We arrived a full hour before they were going to close, only to find the doors locked and an employee counting down the drawer. read more

Dickies requires customers to wear masks - per city regulations and their window - but the employees have declared it optional. This is unacceptable during this pandemic. If you are serving food to the public and your establishment requires masks - put them on!!!! This rating is directed to the two employees breaking protocol on April 20. read more

Dickey's Barbecue Pit - Employee who told us the health Dept had already been there and that employees don't have to wear masks but customers do. - Barbeque Near Me - Tucson, Arizona

I was craving some good BBQ and Dickey's did not disappoint! The ribs literally fell off the bone as I was eating it. Waffle fries were perfect as well. My son got the pulled pork sandwich and really liked it, and he got a healthy portion! I didn't think the side salad was going to amount to much (it comes in a small cup and your only choice of dressing is Caesar), but it really worked. Just the right amount. You can also get a free ice cream cone afterwards. The only reason it didn't get 5 stars; 1) They were out of onion rings 2) The ketchup only came in packets and not "pour your own cup", like the 3 different BBQ sauces Still, we were extremely happy and would visit again. read more

I just had terrific service by the GM at the Dickey's barbecue in Marana Arizona. The barbecue is hot and the weather inside is nice and cool. Come out Tucson and give it a try. And you truckers it a try as you pass through the Tucson area. Easy access off the freeway. Ample parking in the Lowe's parking lot. read more

I love their bbq sauce and their pulled pork as well as their brisket. Their fried okra is always fresh.

I ordered 1/2 rack of ribs. What I got was dried up scraps with most of it too hard and burnt to eat. I also ordered sliced brisket. What I got was fatty slabs of unevenly thick cuts that I had to slice myself in order to use what I received. Large portions had to be thrown out due to all the fat. I have had Dickeys in many towns across the country as our "go-to spot" when traveling but to get what should have been thrown out last night here in my own hometown on Fathers Day was surprising and beyond disappointing! My confidence in your brand has been thoroughly shaken. read more

COVID19 Risk Warning. 28 June 2020. When you are doing your personal risk assessment as to "will I likely catch COVID19 from eating at this place?", you might want to cross this Dickey's off your Dine-In list. We have went here twice since Dine-In was reopened in the state. The 1st time the employees we're wearing no masks and the condiment table and ice cream machine were a self service free for all. We ate there but did not feel comfortable. We tried to go there again today after the new, tighter mask wearing requirements went into effect. This place? Nope. Only 1 out of 4 employees was wearing a mask. The folks preparing your food were not wearing masks. Food service being what it is, there is no way that the employees can maintain 6' between each other as they go about their shift duties. We wrote a complaint to the owner and got back the most patronizing reply. He was not requiring his employees to use masks. I am not saying that anything here that is against code, but these folks are WAY behind Industry Best Practices for food service around town. And they do not give a sh1^t. This place is a way higher risk for customers than other, safer options around town. The owner does not give a rats rear about the health of his employees or his customers. Bad. read more

Besides forgetting one of our party's order, which made us have to go back again, the food was decent enough. However, the portions were very small and definitely not worth the price. The beans had some hard pieces which meant they weren't cleaned first or just undercooked. Definitely disappointing and definitely won't be returning ever. read more

Customer service and free vanilla soft serve cone is grand but if you don't go when they open the meats are dry and not tasty. Bread falls apart and meat is too tough. BBQ sauces are good but not on top of dry meat. The layout is good. You walk-in, order, pay, sit and eat. Straws, drinks, ice cream, plastic ware and condiments are out for you. Bathrooms are clean and parking is free. read more

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This is the second time I ordered from here. The first time was bad I gave it a second try and this was worse. I do not recommend ordering from here unless you can see the food before its delivered. Very disappointed I absolutely love bbq . read more

Dickey's Barbecue Pit - Can you tell their is sliced brisket and which is pulled pork? Not 1 slice mark. - Barbeque Near Me - Tucson, Arizona

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Meh. If you really want barbecue and live in the area, this is fine. But there are better barbecue spots in town, and I'd rather drive a little for better food. As far as big chains, I think Famous Dave's is much better. I cannot comment on the service or atmosphere, because I've only gotten delivery. And I never got a chance to visit pre-COVID. I gave the food a fair shake and tried a few things. Pulled pork and chopped brisket are okay. Jalapeño-cheddar sausage has a good flavor and kick. Most sides are meh. Mac 'n' cheese was very bland, as were the barbecue beans. Coleslaw is alright, and the mashed potato casserole (loaded mashed potatoes) was decent. Cornbread is an upcharge, a bit on the sweet side with some hard and chewy corn kernels in it. Dinner roll comes with most meals and is alright. I've tried the regular and spicy sauces. Again, not much to write home about. I did get a combo meal that came with two meats, two sides, the roll, and a drink and it was relatively affordable so I'll give them that, but not much good I can say about the food. read more

Jacob and Leo were GREAT and the food was delicious! Enjoyed the 2 plate meals. The restaurant had an odor but hopefully it was just today, and it could be related to the ice cream machine repair technician working on the ice cream machine. Who knows? Anyway, a solid casual dining experience. read more

Dickey's Barbecue Pit - Delicious chopped brisket, pulled pork, macaroni and cheese, and baked beans. Yum! - Barbeque Near Me - Tucson, Arizona

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the food was a 8 out of 10 tasty and lots of it. the service was where they excel the counter guy was friendly and informative and Smack on about the potatoes. those were an 11 out of 10 - very tasty "mashed-up" potato stuff. the Ambiance was typical BBQ counter service joint Another unexpected and great bonus was the free icecream cone at the end. YUMMAY. so id say a 4.5 on the 5 star rating. Why not 5 full cause i was looking for a plain sit and be served restaurant which is not what this place is. but definitely good on the BBQ side (not smoked just grilled food) read more

Ordered the two meat special today for $32.00. Went to pick up the food that was ordered online. They call them "Plates", first plate had burnt brisket was not sliced, chicken was chunks not sliced. I sent this back three different times while still in the store, they could not get the meat sliced properly. I ate the chicken with a spoon as it was mostly crumbs. When I think back I had paid online, I should have requested a refund. Food was horrible, roll was hard as a rock must have been old. Instead of them leaving the previous meat in the " plate" that I complained about or they either pulled it apart or reused something I touched with my hands. I will not be going back to this overpriced place that cannot cut a decent slice of meats. If I had a way to give 1/2 star to the Dickies on Thornydale, they would get one. Do not waste your time or money going there. read more

Bait and switch! I got a text: Dickey's: **FLASH DEAL** Tonight Only! Buy One 2 Meat Plate & 2 Big Yellow Cups, get One 2 Meat Plate FREE! Put 2 Two Meat Plates and 2 Big Yellow Cups in your cart and enter code: xxxxxxxx at Online/App Checkout. Pickup Only. https://dickeys.attn.tv/l/j3l/gvoF4 However, the 'Code' didn't work on the app "for this location " The counter person wasn't interested in resolving this problem. I ended up paying double. I recommend you do not let yourself get trapped like this. Dicky's franchisees should be ashamed. read more