Came for an early lunch. Lobby was clean, food was fresh, and associates attentive. My only reason for 3 stars and not 4 is because the lobby was extremely hot. It does not feel as though there is a/c. Will continue to come back but may choose to go or eat outside as its cooler then the lobby. Also the turkey sandwhich was rather small compared to other bbq joints. You are looking at a $16 meal and sandwhich is the size of your palm. read more

Dickey's Barbecue Pit - Turkey Sandwhich and okra. - Barbeque Near Me - Denton, Texas

It had been 8 years since I visited the local Dickey's and this will be my very last. I can not, do not and will not recommend that chain to any person. I got the 3 meat plate which costs $17.50 with chicken, turkey and pulled pork with the sides being coleslaw. I don't care for sliced loaf bread or "texas toast." This was a to go order. First of all, there was an additional tax of .39 for a renew/recycle program. As per Dickey's website, " Dickey's Barbecue Pit is launching new products system-wide that will not only reduce its carbon footprint but generate more opportunities for profitability for Owner/Operators." There's the recycle (profit) program for you. Secondly, one individual who was wearing the appropriate gloves for food service reached up and started scratching just under the nose before touching my food. I almost walked out at that point. When I opened the container at home, shock set in. It looked like a kid's meal and the coleslaw was brown with zero flavor. I had to doctor up the coleslaw with some mayo, pickle juice, salt and pepper in order to eat it. Meat portions were on the small side and came from under the counter wrapped in plastic. The meat was bland and on the dry side. I think the prepackaged Original flavor barbecue sauce I had to use was the only thing with flavor. The establishment was empty and void of customers considering the time of day I went. There should have been at least another customer. If you ever walk in a Dickey's and it's empty, it's empty for a reason. It was decorated like a typical chain and looked the same as it did 8 years prior. My location has numerous mom and pop barbecue places with a huge stationary or mobile pit for the meat and you can smell it cooking/being smoked from a mile away and that's a good thing. My business will forever be with those mom and pop establishments and they appreciate your business as a repeat customer. read more

So i came to get some food at 8:30 since google and the website says this place closes at 9pm. I was turned away. The young man working today gave me a thumbs down and had the door locked. I called to speak with someone and my call was rejected. Not a good look for this location, just saying. read more

I came in with my kids on Sunday and they eat for free which helped out a lot. The staff were very kind and the chopped brisket was very juicy. I loved all the neon signs around the store. 10/10 read more

Website has a list of daily specials , but restaurant says that is only good on line or with app. Website does not indicate this requirement. Been using this place for years, but never again! Pure fraud! read more

Food was actually pretty good other than the fact that they were out of ribs at noon. What chain bbq place is out of ribs at noon when they open at ten thirty? Lmfao read more

Summary for those who want the point -- Flavorless, dry, overwhelmingly expensive compared to competitors. **Go elsewhere** This is my first time eating at a Dickey's. I've had my fair share of BBQ. I can definitely assure you that if you're debating Dickey's or Rudy's...or even Buc'ees, both of them will outperform Dickey's. For two sandwiches, their sides, and drinks, it costed $40 and some change. For two people, that's absurd. You can eat for much better value elsewhere. I got the Westerner sandwich with ham & sausage and the other was a chopped brisket sandwich. The sides were okra and mac & cheese. -- Here's the catch, you can't dislike the sandwiches because there's nothing to dislike. There isn't any flavor. And that's no exaggeration; there's literally no flavor. Putting BBQ sauce on the sandwiches helps a little, but it distracts you from the reality of the sandwich. (-2 stars) The sides...well of course the okra comes in single-serving size frozen bags, you can't change that really. You can't mess that up. The mac & cheese reminds me of the one from KFC. It tastes fake and I'm doubtful of how it's even made. It was very underwhelming and just like the sandwiches, also lacked flavor. (-1 star) Okay that covers food, what about the atmosphere? It was empty inside, plenty of room. Quite a nice interior. The downside was that the employees behind the counter looked dead on the inside. Glued to their phones. That alone almost turned me away. There didn't to seem to be any care in the world; just make the food and go back to texting. (-1 star) Sorry, I won't be returning. Making it right doesn't change the food. read more

We ordered in delivery a couple of weeks ago. I am not the biggest fan of Dickey's Barbecue as a chain, but this was my first time eating from this particular location. I ordered a 2 meat plate, which comes with 2 sides and a roll for $14.85. I went with the chopped brisket, chicken breast, mac n cheese and the baked potato casserole. I didn't have high expectations, but I still found the meat incredibly dry. On the plus side, the sides were great and the roll was fine. Now the meat tasted fine, it was just dried out, which does effect the texture. The brisket was the worse offender, the chicken was dry but had significant flavor and was the favorite. The mac n cheese was above standard, especially for the reputation most bbq places have for ruining sides. The baked potato casserole was exceptionally good. Great texture, layered savory flavor- it saved the entire meal for me! Hell, maybe I'll just come by and order sides for when we are grilling at home. Now this is fast food quality, which is fine, except the price is too high. The portion size is fine, but the main point of the meal is the meat and that just doesn't taste like $14.85 quality to me. That's my biggest gripe with the chain in general. I won't return often, but when you consider this is a chain bbq place, it's right about where expectations fall. If you want great, well, keep looking. read more

Dickey's Barbecue Pit - 2 Meat plate with a roll, chopped brisket and chicken- both were dry but chicken had really good flavor - Barbeque Near Me - Denton, Texas

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Great barbecue, especially for the price point. Very clean establishment and fast service. My favorite thing is the Mac Stack, it's brisket Mac and cheese and if I could eat it everyday I would. The worker Jacob was also very helpful and helped me figure out what I wanted to order. Overall I'd definitely recommend read more

After multiple trips to this dickeys I've decided to leave a well deserved review. Every time we go the staff is great. Emily and Chris have been especially great to us! The food is delicious, I love the pulled pork sandwich. The ambiance in the restaurant matches perfectly to what we would expect. And they even show off the local schools teams! 5 Stars! read more

Order the $40 plate massage online waited over an hour for it to be cooked then they showed it wasn't ever ordered. They couldn't find it waited another half an hour had to re-order. This is the second time this is happened to me don't call Ruben on university drive. To make matters worse they got the order to me and it was completely wrong. Cold and over priced. Do not eat here horrible service the worst in my lifetime. read more

My family ordered from here tonight. Dickeys has always been 'decent' but I have had better. But it's quick to be delivered and it arrived in about 45 minutes. For my family of four our meal consisted of items like sliced brisket, brisket sandwiches for my boys, various sides of waffle fries, fried okra, potato salad, and potato casserole. The sides were fine as was the sausage. Unfortunately that is where it ends. The star of the show (being the sliced brisket) was an complete tragic mess. I have had brisket from all over Texas and this was hands down the worst. I understand brisket is going to have fat. That also gives it flavor. But it should not be 90% fat. It was literally not edible unless you enjoy thick globs of brisket fat. What little meat there was, was tough and chewy. It literally made me nauseous. I ended up throwing it away. That's annoying since the cost of the food (half of which couldn't be eaten) and delivery was almost $100. We will not be ordering from here again. The point is whoever was was cutting this should have seen this and been aware they are serving up fat. It was just gross. I also understand these employees are working to serve customers during a pandemic. And I absolutely respect that and I can forgive quite a bit more than usual. However this was just sloppy and poor quality food. read more

Expensive bbq chain. For the price I expect the meat to be moist and tender. The beef brisket was dry and tough. The pulled pork was dry. The sausage was all fat. Flavor is good on the meats though. And drenched in their barbecue sauce its tolerable. The mac and cheese is good. Potato salad, average. read more

came up here the other day to place a catering order and had a fantastic experience! came inside and was pleasantly greeted by one of the workers, jacob. the place was lit up with all sorts of neon signs and really caught my eye! super cool! would totally recommend this place to anyone who's craving some classic barbecue! read more

Pretty good meats for what I would consider fast food. Service was great. Very friendly. Looks like high school and college kids but well mannered. Prices are reasonable for the market in today's economy. read more

Unique selection- the specials are large enough for two- sauce is good. I little Smokey in there but the price was good - well worth it read more

Dickey's Barbecue Pit - Same - Barbeque Near Me - Denton, Texas

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Place is always busy on a Sunday (the only times I've been here) and the place is small but the food is wonderful. For it being so busy I was impressed with the clean tables, floors, and bathrooms. Oh and their ice cream is the BEST! The ice cream at the one off of mayhill has cheaper tasting ice cream. Overall I enjoyed my visit. read more

People not wearing masks allowed in location also open for dining during a pandemic. An employee showed up without a mask and went in to work in the back. Gave me a 1/4 of the amount for my side and charged a dollar more at this location. Also didn't give me any BBQ sauce. Do yourself a favor and go to another location where they give you all you pay for and they offer drive through. read more

Stopped in here on Sunday 08/16 for a quick dinner. It was OK.....but really felt that they were understaffed (I am sure this is a problem related to COVID). They have removed several tables so that they can be compliance with current executive orders which is fine. However, the placement of the BIG round table was poorly placed. Why would you put this right next to the ordering line?? If someone sat on the one side, they would be within 1 foot of someone waiting in line! DUH! We had to wait a bit for a table. Most of the tables were occupied and those that were not were DIRTY. The store didn't have staff to clean them off from the previous patrons. Also, the entire store needed a thorough cleaning..... Lastly, the cashier gave our food away to someone else while we were waiting for it. Therefore we had to to wait even longer to get the food. She did apologize but just shows that they are understaffed and unorganized. Probably won't go back to this location. read more

I come in here occasionally. A little short staff sometimes but aren't we all? It never disappoints, this Dickey's handles their brisket like champs! Enjoy yall. read more

Tried to get an order adjusted and these clowns just canceled it the first time then THEY DONT PUCK UP THE PHONE! Instead they let a fucking 3 year old pick up the phone. Who the fuck is running this place!? read more

Short review: The brisket was dry and sliced very thinly. I ordered 1/2 pound, it didn't seem like 1/2 pound. The chicken was decent though. But.... Brisket is your core food. Do it right. read more

We ordered 2 sandwiches and four sides via door dash. When my wife picked up the bag, it was clear there were items missing based on the weight. Two sandwiches, no sides I called multiple times but it just rang and rang. We just paid over 30 dollars for two sandwiches and can't even contact anyone to correct it. read more

I went in on Sunday, September 4th, and the young ladies who were up front were so helpful and sweet! The food was okay, but I would come back again for the care that these ladies gave to me!! read more

I emailed the email they asked me to and again NO RESPONSE!!! No big surprise. Again like i said keep your money!! We have order online many times and had a couple of "hiccups" but nothing big. We placed an order here over a week ago and NEVER got the food. We called the business about 30 minutes past when it was supposed to be delivered. Fran who was the manager on duty explained that the order had they don't do delivery and the food left A LONG TIME AGO and told me to just WAIT. I explained to her since it was past 30 minutes of the delivery time how much longer she expected me to wait. She says "a while longer because you might still get it". She was very rude and told me I needed to contact the company I placed the order with?!?? I told her it was through the dickeys website so I was speaking to the people I placed the order with. I explained to her my kids were hungry now and I just needed to cancel the order. She was beyond rude at this point and told me again they don't deliver and I needed to contact the people I placed the order with. I again told her it was through their website!!!! She then told me to go online and just cancel the order myself!!! I was shocked! I told here there was no way to cancel the order from their website. She continued to argue with me about it. She finally said she would get the order canceled and refund me for the food that never showed up....well that DID NOT happen. We called her back again when the charge posted a couple of days later she reassured me she was taking care of it THAT NIGHT....well that didn't happen. I called back again and asked for the manager on duty to try to get the refund. I was told it was Dana but she was too busy to talk to me and she could call me back. She NEVER called. I called back again the following week. Spoke with fran again. She told that this has been happening a lot where the drivers are delivering the food and told me AGAIN she had it and all my information would take care of it....it NEVER happened. I called back AGAIN and she said she would take care of it....it NEVER happened. I called back AGAIN and spoke to fran AGAIN and told her I wanted the refund don't this day and was not going to wait any longer. She said she would take care of it. Then she calls back 5 minutes later and said it was already processed and to "JUST WAIT". Well here it is several days later and guess what....I STILL DONT have my refund. I call up there again and there is "no manager on duty"....what a freaking nightmare this has been!!! It's not the point that I didn't get my food. I understand they contacted someone like Uber eats or DoorDash to deliver. That I can understand but what I CANT understand is the horrible customer service they proceeded the rudeness from the "manager" and I know times are tough and we are all struggling to stay up but do big chains really need to keep the working man's money?!? Especially when they didn't get it!!! Oh and I've contacted the main dickeys website and no big surprises they didn't respond back to my email either. If I could give this place less than one star I would. I will never be back to this place again. read more

I was doing grub hub and they didn't make the order because the closed before closing time and I went to get food for myself another day and again they said I couldn't eat there because they were closing and it was not closing time yet. read more

Being from another country, we hadn't been to Dickeys before. The young man who took our order was very welcoming and helpful. He explained our options and that there was free ice cream that we could help ourselves to at the back. The food was great and lots of it. The young man came to our table and told us of some things to see and do in Denton. So nice to see a person who is genuinely interested in the people he is serving. A very good experience. read more

Very friendly staff very clean and well ran the food is always amazing and we will always be back to this location keep up all the hard work

We had just got to Denton for the first time and needed something to eat. We stumbled across dickeys BBQ and we're very happy with the service and the food. If you have a an opportunity be sure to try this place out! read more

They reached out but it's been about 2 weeks since I've last heard for them. If I wasn't 9 months pregnant I would go up there and get my refund but I'm not about to risk my health when it should of been taken care of in the first place. read more

Bought gift cards for my aunt and parents with cash from Razor Ranch Dickeys. They will not accept gift cards they sold me. Corporate said they had sent them a new machine. Corporate said the employees evidently did not know how to process cards. Why buy gift cards if they are not honored. Tried twice. Employees claim machine hasn't worked for months. Bad customer relations. No apology. No nothing. read more

I think this is a nice location for Dickeys. The inside is new and very nice. The service is excellent. Good classic country plays overhead on the radio. Wish the had metal silverware. All in all left very full and satisfied. read more

Unfortunately I was not able to eat because this location locks their door before closing time and the staff completely ignored me while I was knocking on the door. If an establishment has set times then I expect to be able to get food during regular business hours. Extremely disappointed. read more

Would highly recommend. They forgot the pulled pork manager drove to our town to deliver order and gave us pie witch he didn't have to. But he I don't know places that would do that thank for the manager in charge there working this afternoon God bless you for doing a great job at running that store they are not people out there like you. read more

Dickey's Barbecue Pit - Love love love - Barbeque Near Me - Denton, Texas

All I have to say is, check your order carefully before you leave the parking lot. Got home and several items missing. Very sloppy service.

Service was great! Manager and staff were on point taking care of their customers. He even made sure we got the best seat in the house to watch the game. read more

I've been to various Dickie's locations so I generally know what to expect. I thought this location was fine; the BBQ tasted good & smoky and the service was decent. read more

Great staff, very friendly and accommodating. Went out of their way to make sure we were happy. This location is open, clean and had an appropriate ambiance. I can't say enough about how much we enjoyed this meal. We will be coming back here. read more

The other location in Denton is better. This Rayzor Ranch location does not have self-serve sides. The sides they serve here are very small and the meal is disappointing for the price. read more

I'm not a fan of dickies but I gave this one a try. Not bad at all. Smoke flavor good. Clean and fast. Will try them again!