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DH Auto Sales

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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1 year ago

Great business good customer service it was a pleasure doing business with them I would recommend them to anybody and everybody

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Car E Z Motors - So greatful

Car E Z Motors

(17 reviews)

My ex wife and I were looking for a good reliable vehicle for her to get around in while her other…read morevehicle was being fixed. It was going to be an extended repair so the vehicle had to be had for a good price. We found Car EZ motors through car gurus search. A pristine Mazda 3 popped up with good mileage and an even better price. We showed up unannounced wanting to take a look at the vehicle. The pictures did it no justice. When we saw the vehicle in person we were in awe because of how much better it looked compared to the pictures taken. Mind you this was the 5th dealership we had been to that day. All other vehicles in this price range were rolling garbage. My role was to make sure the vehicle was sound and had no mechanical issues. I brought with me my extensive knowledge in vehicles along with my personal scantool that I always use in every vehicle I own. After the walk around (the 5th of the day) I checked the oil, and pulled out my scan tool to check the codes. Eureka! No codes. .... Great price, looked good, no codes.. there has ti be a catch right? No catch what so ever. Joe was the nicest sales person I ever had to deal with. He made sure he checked all the boxes with customer service. He was kind, caring, polite and I felt went above in his assistance towards us fulfilling all of our needs. It had to be less than 30 minutes from when we arrived... checked the vehicle... test drive the vehicle... filled out the paperwork and drove off of the lot. It was the easiest process purchasing a vehicle in my short 38 years of life. Thank you Joe for your assistance. If I ever need to purchase a car in the future I will not hesitate to come to you.

I'm not one to usually grip about a bad experience with a business but, this is a fair warning: 30…read moredays from the purchase date of a 2018 HyundaI, Elantra from Car EZ Motors proved not to be easy at all. The timing chain broke, the motor irreparable. A 3rd party repair shop determined that the motor showed recent repairs to the valves and pistons. When I contacted Joe at Car EZ there was no recourse. No warranty, no compensation, no offer to incur any expenses to bring the car to his shop to evaluate. He did gesture a break on labor for repairs. After discovering that the motor had been damaged and repaired and being told that the original motor was intact I decided to forgo any further dealings with Car EZ... I can't help but to feel cheated and taken advantage of. I am left with a $3500 debt to replace the motor with no financial reimbursement from Car EZ Motor. Stay clear, or get burned.

CARSMART - 2010 Crown Victoria Police Interceptor

CARSMART

(18 reviews)

I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

CarMax

CarMax

(466 reviews)

Smooth, No-Pressure Experience at CarMax Bakersfield…read more After months of visiting multiple dealerships in search of a very specific 2019 BMW 540i with the M Sport Package to replace my 21-year-old 525i, I found the right car at CarMax. From shipping the vehicle from Riverside to Bakersfield to driving off the lot, everything was straightforward and well organized. The Bakersfield team was consistently friendly and professional, and there was never any pressure--even when we declined the MaxCare extended warranty. The paperwork was handled quickly, and the entire pickup took less than two hours. Our sales associate, Keesh, was knowledgeable, attentive, and easy to work with, which made the experience even smoother. If you're looking for a transparent, low-stress way to purchase a quality used vehicle, I highly recommend CarMax Bakersfield.

If you are bringing your vehicle to CarMax Riverside for service, please be aware. My experience…read morewith this location has been the most unprofessional, frustrating, and careless service I've ever dealt with in the automotive industry. I picked up my transfer vehicle and immediately noticed cosmetic imperfections. CarMax chose to treat them under warranty, but once I got home, I found pinholes in the paint, a broken left taillight, and the start/stop service light on. I sent photos, and they scheduled me for the following week, saying they needed to "verify" the damage because they didn't trust their own service department. After inspecting the vehicle, they told me the taillight was on backorder, even though another dealer had it in stock. They insisted they had to use their local vendor. I dropped the car off the following Thursday. By Tuesday, they called saying the part was defective and needed to be reordered. They also said they couldn't handle the cosmetic work and would have to sublet it out. When I picked up the vehicle, the service advisor, Steven, gave me an excuse--but I immediately noticed they had installed a broken, used taillight. They scheduled me again. When I returned, they said the sublet shop had taken care of everything. That was not true. Upon pickup, I found new scratches and a dent. Steven said he would notify a manager. I called back and spoke with Bryan, who claimed he had multiple vendors who could fix the scratches and PDR the dent. I told him the scratches were too deep, but he insisted someone could handle it. I trusted him. The next day, I picked up the car--nothing was fixed, more damage was added from poor workmanship, and now my check engine light was on. I contacted corporate. Ariel promised a call the next day. No one called. I escalated to her manager, Dani. I told them I wanted the vehicle repaired at a certified shop because CarMax clearly didn't know what they were doing. They kept insisting I bring it back to the same location that kept damaging it. I called again and spoke with another manager, Rick, who said he could take me in--but not for nine days--even though I had already been there three times. He also admitted Steven and Bryan only told him about the warranty issue, not the damage their shop caused. Corporate was no help. I eventually reached the LGM, Tony. I explained the situation, the poor communication, and the fraudulent behavior. He said he would speak with Rick. They called me back and asked me to bring the vehicle in so they could "see the damage"--a full month after I purchased it. When I arrived, there was a man standing with his arms crossed like loss prevention. It turned out to be Bryan, the same manager who ignored my calls for five days. During the walk‑around, Rick immediately took an arrogant tone and told me, "It's a used vehicle, it will have scratches." I explained the damage occurred while the vehicle was in their possession. He claimed they had signs saying they weren't responsible for damage--signs meant for customers browsing the lot, not for service vehicles. He then asked how I knew the damage happened there. I asked why they attempted to fix it if they didn't cause it. He said it was "a courtesy." Their "courtesy" caused even more damage. When I tried speaking to Tony, he stayed silent while Rick dominated the conversation. Bryan then inserted himself, accusing me of being aggressive. When I told him he needed to be demoted, he became hostile, breathing heavily, and had to be physically held back by the other managers while threatening me. In the end, they told me I could either drop the vehicle off again for the check engine light or pay my deductible and go elsewhere. It has now been a month, and no one has called me back regarding the damage they caused, despite promising they would. CarMax Riverside has shown zero accountability, poor workmanship, dishonest communication, and unprofessional behavior from multiple managers. Rick needs training or demotion, Tony needs to retire, and Bryan should not be in a management position at all. Bunch of clowns.

DH Auto Sales - usedcardealers - Updated May 2026

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