I was interested in few cars here. It's a family owned business and Riley was on point with helping…read moreme choose my vehicle. Found one I fell in love with but the monthly payments were too high. So I looked at lower price vehicles yet it still continued to be high monthly with deposit down. He found one in price range and just needed deposit from my laws. Took them a week and when I called back the sister said was sold. She said would order another Subaru outback but 2 months later I still see none. I was planning on purchasing here but now not so sure. Looking now at other dealerahips.

We were looking for a Chevy Tahoe and we went to several places and were shortly disillusioned by…read morethe bait and switch marketing. My husband was pre approved for several cars and this dealership was the only one that not only gave us the amount stated in the approval but lowered the price! They were so transparent, easy to work with! They even threw in new carpets for our Tahoe!!! We will be doing business here again. Thank you so much! We love our car!

I've been coming here for about six years for all kinds of work on my car, from oil changes to…read morebrakes, suspension, and other repairs. Over the years, I've spent a significant amount of money because I've trusted this shop with my vehicle. During my most recent visit for an oil change and transmission flush, I noticed my check engine light was on, so I asked if they could diagnose the issue. I was told it would cost $250 for the diagnostic, although that fee would be applied toward the repair if I chose to have the work done there. As a long-time, loyal customer, I was hoping there might be some kind of courtesy or discount just to determine what the issue was. While I understand diagnostic work has value, it would be nice if Moss Bros. offered more appreciation for customers who have been coming back for years. I do want to mention that the gentleman who helped me was polite, professional, and provided excellent customer service. My concern isn't with the staff--it's with the company's customer loyalty policies. I hope Moss Bros. considers finding more ways to recognize and reward long-time customers.

0/10 don't recommend! Terrible customer service from the manager in the service department. Never…read morehad an issue there before. Definitely won't be back. Also Ricky is a great service advisor!

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

They don't close at 8pm like their website says. Went in there at 6:45pm today and the office was…read moreempty and I was told that they were "closed" even though it was 6:55pm. Update your hours on your website!!!!!!!!!!! That is what a website is for.

Buying a car with Mayra was easily a great experience! She has a fun, vibrant personality that made…read morethe whole process exciting and enjoyable. On top of being a blast to work with, Mayra was super knowledgeable, patient, and completely attentive to what I was looking for without any pushy sales tactics. She made everything smooth, transparent, and stress-free from start to finish. If you're looking for a new vehicle, I highly recommend going to see Mayra!

We had an amazing experience working with Michael Fouad. He truly went above and beyond for us. We…read morepurchased a vehicle for my daughter, and Michael made the entire process seamless, quick, and stress-free. He took the time to explain everything in detail, which made us feel comfortable and confident every step of the way. Because of the outstanding service we received, I would absolutely do business again with both Michael Fouad and Chia. They made today incredibly special for me and my daughter. This is her first new car purchase, and thanks to them, it will always be a memorable and positive experience. Highly recommend!

I recently bought a used 2022 Equinox here, and overall it was a good experience. Gabe, my…read moresalesperson, was excellent. He was responsive, communicated clearly, had the vehicle ready when I arrived, and had no problem with me scheduling a pre-purchase inspection. I'd recommend starting with Gabe if you're buying from this dealership. Throughout our negotiation, the sales manager was professional and understanding, and the finance process went smoothly. My one concern is pricing transparency. The paperwork added more than $4,500 in dealer add-ons (KARR system, paint and fabric protection, and all-hazard tire coverage) that were already installed on the used vehicle and weren't reflected in the advertised price. What drew me to this dealership, over an hour from my house, was the competitive pricing advertised online. It's incredibly frustrating to sit down to talk numbers and find these almost non-negotiable charges. My research and initial offer were based on the advertised price, and these add-ons undercut my initial efforts to negotiate. Negotiation isn't my favorite part of buying a car, but it's part of the process. In the end, the sales manager worked with me, and I bought the vehicle at a great price. My overall experience with Pedder Hyundai was professional and timely. My only suggestion is to include these add-ons in the advertised price (or make them truly optional). Being upfront and transparent from the start would make a good buying experience great.

If I could give them a negative rating here, I would. DO NOT PURCHASE a vehicle from this…read moredealership. They partake in bait and switch tactics that will make you waste your time. I talked to five dealerships and this one was the only unprofessional, disingenuous, and plain out shady Hyundai dealership. I spent three days on the phone negotiating a price with one of their employees. Scheduled a test drive and got a confirmation call from them that morning. I drove an hour to get to the dealership for my appointment, only for them to inform me they don't have the vehicle in the lot and that it's in a different dealership. They also would not honor the deal I had negotiated via text with their employee. Do not trust the staff that communicates via phone calls and text. They will negotiate and give you prices they are not authorized to issue. The staff at the actual dealership will do nothing to rectify the situation. Wasted three hours of my time due to their shady practices. Avoid at all costs. I would recommend shopping anywhere but here.

I want to shout out Andrew and Erick! Andrew went over and…read morebeyond helping both my cousins John and Anna with their new vehicle purchase! They were very informative and professional! Made this whole car sale a breeze and got them the best deal they could have possibly gotten!! Thanks you so much Andrew and Erick for all your help! Even tho I bought my Jeep gladiator from another dealership I'll be making the drive for service just because they did so amazing and taken very well care of my family. Thank you again!

Just took my car in for some issues with the display screen and a couple other issues. It was…read moredetermined to be batteries that needed to be changed as well as updates. I wanted an estimate of the total costs before proceeding because it wouldn't be too hard for us to change the batteries ourselves. But we would still have to take the car back for the updates. So we needed to see if it was worth doing it ourselves. Never, have I had such a hard time getting an estimate that broke down each costs. I asked multiple times over the phone and via email. I've attached a screenshot of the last email. Even spoke to a supervisor because I wasn't receiving the full estimate. I asked for, "an estimate for the total costs. Each charge itemized." Over the phone. If you've ever taken a car to the dealer, you pay a diagnostic fee per issue they look into. That will go towards the repairs IF you have them done at the dealership. Now, I thought I had already paid those, which should have been clear from the email and the multiple times I mentioned it. Not once did anyone correct me. I also had forgotten that I agreed to the brake fluid being changed, so that was an additional charge that would be part of the total. Not once did anyone mention that as I asked for my TOTAL CHARGES. I was quoted a little over 1300 each time and the only things noted were the two batteries and labor. I gave up on getting the full itemized estimate (at the time I thought the only thing missing was the charge for the updates and deduction for the diagnostic fees) and agreed to have the work done. Honestly, just kind of gave up as it has been a week without my car. Dealership is about 30mins from us. We go to pick up my car and the total is 1600+. We ask where the additional $300 came from. It's the brake fluid that I forgot about and a 3% charge to use a credit card that came out to about $50. I asked why the brake fluid wasn't part of my estimate. Rather than apologize, the supervisor argued that I had asked for an estimate of the work being done. And the fluid had already been changed. Not once did I ask for an estimate on only the work that hadn't been done. Each and every time I asked for an estimate on the total costs. It was ridiculous that a supervisor wouldn't just say sorry, I misunderstood. Any other mechanic or dealership I've gone to has always provided a break down of the TOTAL. And that 3% charge is something that should be mentioned over the phone so you can bring an alternative payment option if you have one. Just really poor communication and very poor customer skills from the supervisor. I wasn't arguing price, I wasn't arguing that I had already approved the break fluid. I just wanted a breakdown of the total costs. We've come to this location a few times for multiple cars and will definitely not be returning. Even the poor gentleman who was assisting us to make the payment seemed off put by what we hadn't been told and the supervisors answer when I asked why the $300 wasn't part of the total charges when I asked for it.

Working with Jan was easily the best car-buying experience my wife and I have ever had…read more Within just a few hours of our initial conversation, Jan had found us exactly what we were looking for--a 2026 Hyundai Palisade with an incredible deal. Although we picked up the vehicle a day later than when it was ready due to our own scheduling, the entire transaction was essentially complete within less than 72 hours. When we arrived at the dealership, we signed the final paperwork in less than 10 minutes and drove away. There was no negotiating, no waiting around, and none of the typical dealership games. Everything had already been handled. Jan was responsive, transparent, and made the entire process completely stress-free. After this experience, I can honestly say I'll never step foot into a dealership to negotiate a vehicle myself again. If you're looking for someone who will save you time, money, and frustration, I highly recommend working with Jan. We'll definitely be sending our friends and family his way. Thanks again, Jan!

He is The MAN!!! Amazing guy helped me thru the hard time. Gave me the best Value amongst all. He…read morekeeps his promise, will never be forgotten. My daughter and I thanks you Jan!!!

Checked for parts with 2 other auto zones, going on a goose chase trying but neither helped me…read morenearly to the extent the employees at this location did. Service was grade fucking a, these other reviews are full of shit

Yesenia needs to be investigated she's been giving parts for dirt cheap and she let a person walk…read moreout with a battery and gave him a fake receipt acting like he bought it when he really didn't.

They're amazing!!!! By far the best mechanics I've had in years! Not only are they kind, they were…read moreable to figure out the issue with my car in 10 mins and it took them only 2 hour to repair it.

MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

I can't say enough about this shop .. so a few years ago I was putting on solenoid on my polaris…read moreranger and sparks were flying and I called them up, and of course, I crossed the wire, and they walked me through it and I fixed it .. so when I needed to look for some tires, a couple weeks ago, I remembered these guys and I called them up, and that's how i've been reconnected with them these last couple weeks and I just can't say enough about them. It's nice to work with a place; a person like Josh and his helper, that's just downright honest and good at what they do! So I needed tires for my 2013 polaris ranger a couple weeks ago, my rear ones were so bad they wouldn't hold air .. I use this daily on my property with my horses, it was going to be at least three or four days before I could get some brand new ones in so I called down there and josh had a couple used ones, got them really cheap (thank you) took my wheels over to the tire shop, and they put them on ... so then I needed to get oil changes on my polaris ranger utv and my suzuki atv, so when I got the tires from josh, I talked to him about the oil changes, and I took those down a couple days later and got that done and he did an inspection on everything while down for an oil change .. So I told him to give me a couple weeks and I could get everything back in and get these repairs done that needed to be done on my polaris ranger .. so while there he found me a used seat for my suzuki, because mine is pretty torn up .. THANK YOU!! So when my house sells and before I move to washington state, my ranger is really not outfitted for cold weather, like I don't have doors or windshield or anything like that. So before I leave, i'm going to make sure josh takes care of my ranger and gets me set up for the colder weather... closed in ranger, snow plow, winch ect .. maybe even go a little crazy and get a heater .. If you're looking for honest reliable shop, this is the place you will not go wrong, they are extremely honest, they're good at what they do .. they aren't overpriced like the dealer, I used to go to go to temecula motorsports where i bought both vehilces, ohh, my god, it would take weeks to get in and you'd get charged a couple hundred bucks just to do an oil change, and then they jack stuff up .. Ultimate performance is a great shop, they have great prices and just good people, good honest people, I try to support local, honest, hardworking, independent business owners like these guys and these guys are awesome .. thanks again Josh !

We had a great experience with Ultimate Performance Powersports. They fixed the fan motor on our…read moreATV, did an oil change, and had everything done quickly and efficiently. The pricing was very reasonable, and the whole process was smooth from start to finish. What really stood out was their communication--they kept us informed the entire time, which we really appreciated. They were professional, reliable, and clearly know what they're doing. When we picked up the ATV, we ran into some unexpected issues loading it into our truck. Even though that wasn't part of the service, they jumped in immediately to help us without hesitation. That kind of customer service says a lot. Quick, efficient, reliable, fairly priced, and genuinely helpful. We'll definitely be coming back and highly recommend them to anyone needing ATV parts and/or service work done.