Our 23 year old builder grade Carrier system was on its last leg. It was still working but it was…read moreonly a matter of time before its inevitable failure. We decided to be proactive and replace it before the weather got any warmer. I found Cy-fair Mechanical on Google and their reviews seemed fair so I called and requested an estimate. Ronny came out the same day and provided an estimate on the spot after listening to what I wanted and explaining some things in regards to what a new system would entail. He was polite and professional in his presentation and best of all, NO PRESSURE. Nothing sours a deal like pressure to sign a contract. The estimate was very fair and was right in line with what we were thinking it would cost so we skipped getting any other estimates and went with them for the service. Having gotten multiple quotes for our previous project, it's a hassle and pretty unpleasant to have to deal with multiple companies. Called the next day and gave the project the green light. David advised it would be another week before they could start but that was partly due to my availability and with our old system still working, there was no immediate need for replacement. A few days before the start day, he called again to follow up. On the day of the install, they arrived when they said they would and the crew of 4-5 guys headed by Alfredo(I believe that was his name) got right to work. Seemed like everyone knew their job and they worked diligently to knock out the project in an expedient manner. They took time to lay down protection on the floor and were cautious when moving things in and out of the house. All said and done, it took them just under four hours and the new system was blowing cold air. Ronny came by as well as David and both were very polite and thorough in checking the work of the crew. They did a good job cleaning up, even when one of the vents blew a bunch of old junk out all over our dining room table. Clean up is a huge deal to me. Our previous AC company left a small but very apparent mess in the attic the last time they were up there which was a bit frustrating and it cost them any further business. Ronny explained everything and several of them commented on my new choice of thermostat (Honeywell wi-fi) which is apparently a very popular choice. It's always a very satisfying feeling when a project goes smoothly, especially with the cost involved. Our new system is amazingly quiet and we are anxious to see our bills in the summer now with our new system and the new windows we did last year. Hopefully we don't have any AC needs in the future, but if we do, I would not hesitate to call David at Cy-fair Mechanical.

I installed new AC System. I bought the AC machine and installation through Cyfair Mechanical. At…read morethe time of purchase, they also offered free servicing of the AC machine for 2 years that was included in the price. This means they will come and check the AC functioning and clean the AC waste pipe that carries the grease type material that causes the clogging, and the water starts overflowing. They did the job in the first year after calling 6 times, but in the next year they did not come at all. I send them text messages and called David on his cell phone for at least 20 times. But he never turned up. So please make sure if you are using Cyfair Mechanical for your AC machine installation, to record every piece of information in the contract.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

I originally messaged H-town AC Repair for an estimate on a tune up on my AC system. Yelp…read moreautomatically sent a request to several other AC companies. Brad promptly responded with an estimate. He let me know everything that's included in the tune up and worked with me on scheduling the service. Mike is the technician that came out for the service. He called to let me know he was in route. He even took off his shoes when entering my house to keep the floors clean without asking! He explained everything he did with great detail and gave me some excellent preventive maintenance advice to help keep my AC running as efficient as possible. These guys went above and beyond my expectations. I will definitely be calling Courtesy Air Conditioning for all future HVAC issues and maintenance.

Our AC abruptly stopped working in early Sept in Houston. Which means summer humidity and temps…read morewere still in full effect. Mike, the friendliest wizard tech, came EARLIER than expected and not only quickly fixed our AC, checked both units, and showed us how washing the coils helped the compressors run more efficiently. This is the BEST AC service we have ever received and Mike epitomizes the BEST of TEXAS! We are new and now loyal Courtesy AC evangelists bc of Mike, thank you!!

If you're looking for a local owned and operated Houston air-conditioning company, look no further…read morethan Comfort Star. They're incredibly capable to service your AC units, or when the time comes, to replace them. Habib, the owner, has been very accommodating when we had to take care of some major air-conditioning problems. The staff are very professional and have a great deal of knowledge and experience on how to address any and all air-conditioning problems. Their prices are fair and they always show up timely for their appointments. Highly, highly recommend Comfort Star!

The AC/Heat in my condo was not working. Jeremiah was fast to fix, polite, and professional!read more

Reached out last week to get a routine check on the HVAC. Customer service reached out promptly and…read morescheduled me in for the beginning of the following week. Nice! Xavier was the technician that came out. Very professional and a cool dude. I was asking a lot of questions because I genuinely wanted pro advice and intelligence. He went above and beyond. Quick footed too. Have a follow up on a possible leak. Added a whooping 5lbs of Freon. Yikes. You'll never find it cheap, but they discounted the first couple pounds before you got hit with the $130/lb. Overall, happy. Home is cool and keeping up with the afternoon heat that's here to stay for summer! Thanks guys!

I have been unable to get an estimate for new equipment for over a week and the last time I called…read morewas told Joseph would call me back. He never did. I have been a customer for about 10 years so not a new person to the company. Jan Franco

Carlos arrived within hours of my discovery of an issue. He diagnosed the problem, found the parts…read moreand scheduled the repair. His guy Victor arrived on time, fixed the problem quickly and left everything very clean and tidy. All were polite and friendly. All were hardworking. The price was right too. Try these guys out!

Hercules AC is professional and fair on price!! Next time I need AC service , I will call…read moreHercules!!Nancy Kelly Spring Texas

"I'm happy to do a service call but it's gotta wait because I've got people with working no air"…read more That's everything you need to know about John's ethics. I called him because my Lennox machine wasn't blowing cold air. Over the phone, he let me know that Lennox has an issue with evaporator coils and I likely have a leak. I have him come to my house less than 24 hours later and he takes a look at the unit. The unit went into protection mode due to a power surge. John told me over the phone that we would be looking at a major repair because I failed to mention the power surge, so he didn't know. But he looked at the unit and explained to me that a power surge will turn ACs into fan systems, and that all I have to do next time is wait an hour and turn the unit back on. No upsell, just 99 dollars for his time and expertise. I was prepare to spend thousands. At that point, I felt very comfortable with John's ethics. It's a good thing to have. I asked him to do a service on the machines (clean, etc, yearly maintenance) and he told me he was happy to. However, his priority was to get customers with no working AC up and running. I'm okay with that. It's a sign of good principles. Also, he told me he's proud of his install work. I know my machines will break again, and when they do I hope he'll be around to help.

Here is a factual timeline of my HVAC service experiences:…read more June 2, 2024: Hired Texas Air Care A/C & Heating for a non-functional HVAC. Paid $394.00. Invoice states "Replced t-stat and fuse. Found short at t-stat, repaired. T-stat old, christmas lights sound, and wire bent in wall to mount properly." An Emerson 1F78-144 thermostat was installed. June 3, 2024: Had Temperature Pro Katy-Cypress perform a system evaluation. July 5, 2024: AC experienced issues. Excel Air LLC replaced a dual run capacitor. July 11, 2024: AC stopped working again. Contacted Texas Air Care A/C & Heating. Paid an additional $228.95. Invoice states "Found small short in low volt wire under Cougs - Have spot on wire stripped back wire & re-connected. Con Vactor seems ok - monitor," and a fuse was replaced. December 27, 2024: The same HVAC issue recurred. Excel Air LLC was called. They replaced the Emerson 1F78-144 thermostat that Texas Air Care A/C & Heating had installed on June 2nd. The HVAC system has functioned since this thermostat replacement by Excel Air LLC.

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.