I took my broken Lenovo there. They quickly diagnosed the problem, ordered the parts and made the…read morerepair. I am totally satisfied.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

Liked the El Paseo location and plenty of parking behind the store…read more Had appointments to replace both mine and my wife's battery. Got text reminders and showed up on time. Unfortunately neither one of us remembered our apple passwords so resetting will automatically wait 60 minutes. I wish this know your password was included in the text reminders. Since we were already there, we waited out the phone security app and reset our passcodes. Staff is helpful and takes the time to answer any and all questions. There was a blond lady who was working (4/6/26 at 12:30 and still there at 3 pm who was just so nice and has a genuine attitude, it was because of her that we decided to get a phone upgrade. Also we shared pictures of our dog and no surprise, she's got three! Anyway process for battery replacement (me) and phone upgrade (wife) went well. The process for both takes time. Plan on an hour or two for most things. so we took advice from one of the girls working there and ate at Luna grill. Left with a new phone battery, a new iphone 17 and a pleasantly full belly.

I had the absolute pleasure of meeting Apple Executive Michael David. Michael was the consummate…read moreprofessional-- patient, knowledgeable and kind. He troubled shot my phone and was in a word: Awesome. Michael is a great reflection on the Apple Brand-- and deserves to be recognized for his customer service and' bedside manner' by Senior Management. Also, I was assisted by Hector who also demonstrated excellent customer service and and like Michael had a positive attitude and great customer service skills. Excellent job from both Michael & Hector. Thank you for helping out old " Fred Flintstone ". You guys are the A TEAM!!

Service was outstanding…read more I had bought a new, updated Samsung phone from a dealer whose techs in the past were knowledgeable and helpful. This time no. I held onto the old phone when I buying the new phone, and s/w between the two were synchronized. Within weeks the synchronization broke down and neither phone functioned. I returned to the dealer and was told nothing could be done. They didn't even try. Sorry, we can't help you, you're SOL. I then went to Best Buy's Geek Sqad. Gemma (who as far as I'm concerned walks on water) solved the problem within minutes. This was several months ago and both phones continue to work perfectly. Also, and unfortunately I do not have her name, your greeter was so sweet. She quickly got me where I needed to go, made sure I could sit while waiting for sevice, and informed the Geek Sqad that I should be next. The absolute best in customer service. I'll be back.

Incredibly, I just spent $900 for a new dishwasher and it arrived without a power cord. That's…read moreextra. What the hell? When I called the store whoever answered was rude, indifferent and refused to let me speak to a manager. I will absolutely never do business again with Best Buy. My bad for not sticking with Costco

I have used NYPC for past several years and have always found them to be very professional and…read morealways took care of my problems. I felt so confident I told some close friends about them, and they also did well for them. Since I value my reputation I went back and checked with those friends who used their services and they said they were very satisfied. I am a writer of novels, and nothing is more aggravating than when something like the printer all of a sudden gives up on you and doesn't function correctly. I came from a business where CUSTOMER SERVICE is the key to a long term and successful relationship. They have proven this every time. I highly recommend them

Great service went in for data recovery and followed up with me every step of the wayread more

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

This review is for Matt, who works on the Geek Squad team at the La Quinta, CA location. I promised…read morehim many moons ago that I would leave gim a solid review after he helped me out, so here we are. Matt is professional, very knowledgeable, extremely helpful and an all around good dude. In my humble opinion, Matt deserves a good sized raise. C'mon, Best Buy.....you know you have the money. Lastly, I haven't seen him in a good while, but John was another employee from the Geek Squad that goes above and beyond. Thank you, gentleman.

I highly recommend this best buy location. And if you visit the geek squad be sure to see John or…read moreMatt they are very helpful and knowledgeable.

This is the BEST computer repair company in our desert! They are kind extremely knowledgeable fast…read moreservice and overall a fantastic company! I would not go anywhere else if you're looking for a great place to get your computer fixed they lead with trust and integrity go no further

After calling their business and being told they are able to fix basic cosmetic issues, I drove to…read morethe business to drop off my broken equipment. I found the location very hard to locate. It was unclear where to park and where the business was located. After parking and walking a long distance to the entrance, I went up the stairs of the difficult to find building only to find myself very confused by the vast number of businesses in the building. There was a large map posted on the wall of the second floor above the staircase that I found very hard to understand. I walked a short distance down each available hallway and was relieved to get some help by someone who was familiar with the building who was able to give me directions to the suite. When I got there, I was told that they could not fix it and to take it to Walmart.

Brian helped a client of mine who just couldn't figure out what direction she wanted to go with her…read morePC - fix it or replace it. He takes the time to sit down and really weigh the options before helping you make an important decision like this. With lots of years of experience, it's not wonder he has so much repeat business. He's also fantastic with website creation and SEO, which is a tricky business if you don't know what you're doing. Luckily, Brian does!

This is a small one man shop offering IT/computer services…read more I contact Brian Rouzell when I was having an issue with my computer. He was very accomodating with regards to arranging a time to get my laptop. He had the problem diagnosed and repaired in under the time he had quoted. For me, that was great!!! The next time I need help with my computer, I will feel comfortable calling them again.