Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

Don't bother. He cancels appointments, reschedules and then disappears. No phone call doesn't show…read moreup. Nothing.

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.

After calling their business and being told they are able to fix basic cosmetic issues, I drove to…read morethe business to drop off my broken equipment. I found the location very hard to locate. It was unclear where to park and where the business was located. After parking and walking a long distance to the entrance, I went up the stairs of the difficult to find building only to find myself very confused by the vast number of businesses in the building. There was a large map posted on the wall of the second floor above the staircase that I found very hard to understand. I walked a short distance down each available hallway and was relieved to get some help by someone who was familiar with the building who was able to give me directions to the suite. When I got there, I was told that they could not fix it and to take it to Walmart.

Excellent service fixed my 3-D printer in five minutes…read more Very professional and courteous.

I have used NYPC for past several years and have always found them to be very professional and…read morealways took care of my problems. I felt so confident I told some close friends about them, and they also did well for them. Since I value my reputation I went back and checked with those friends who used their services and they said they were very satisfied. I am a writer of novels, and nothing is more aggravating than when something like the printer all of a sudden gives up on you and doesn't function correctly. I came from a business where CUSTOMER SERVICE is the key to a long term and successful relationship. They have proven this every time. I highly recommend them

Great service went in for data recovery and followed up with me every step of the wayread more

We had some issues with our Laptop.Richard was very professional,the service was incredibly fast,he…read morefixed our laptop issues in no time and also explained what was wrong.Highly recommend his services to anyone needing tech support. Shiraz C

Richard couldn't have been more helpful when I called about a printer problem. He was even willing…read moreto do the work for free, since it was a small repair, rather than charge me their hourly rate. He couldn't have been nicer or more helpful.

Called Fenson Tech Support about 3 weeks ago now. Received an immediate answer. That made me…read morevery happy. I found Mr Fenson to be extremely personable and helpful on the phone. We agreed to have him come to my house to put a VPN on my network... or rather at the network level. I have plenty of concerns about security and privacy of home networks and usually this issue has not been addressed by some sort of security software installation. I've used VPN's before and unfortuately this time I was having issues with the day-to-day functionality of the particular VPN I had installed (surfshark). As it turns out its a very bad VPN product and most of the regular every day websites that I needed to go to like banking online was restricted when surfshark vpn was engaged. Andrew (thats Mr Fenson), came over on schedule for the day and time that we picked and he proceeded to work on my VPN situation. We ended up switching providers to a different VPN (pure vpn). This one seemed to work in my case. However, installing it at the router level just didn't work and he recommended that I buy a different router. Since I've just purchased the current router just 3 years ago I don't feel it's received enough use compared to what I paid in price ($900). I will keep his suggestion in mind for future planning. Also, while he was at my house I asked him to take a look at my laptop and erase all data and re-install Windows 11. I also wanted him to do this by bypassing the required username and password and having to be online in order to log into the computer. This issue is one of the worst things that Microsoft has done to their software as of late and I remove this feature off of all my machines. I also don't want to be forced to use a password if I don't want to... I will decide that later. So Andrew was able to do all of this with no problem but I think he didn't quite fully understand my initial request. After a few more tries, some follow up phone calls, Andrew came back to my house to finish the install the way that I wanted it. In summary, I fully recommend Andrew for any of your computer, networking and security needs. He can set up security cameras and network all of them for you as well. Maybe I wasn't clear enough on what I wanted but eventually we got there. Andrew is young and extremely intelligent and I know he will go above and beyond to help you with any of your computer tech needs. I may not be his ideal customer because I'm not your typical 80 year old person who has just learned how to plug in a computer... I grew up with this stuff and I'm more advanced than most... I even build computers. My latest computer that's sitting on my desk right now, I built, and its got a $2000 graphic card in it, 56 Terrabytes of Hard Drive Storage, 128 gb of RAM... so I'm not your average user. I know that Andrew can help you with pretty much anything you need and I will be calling him again if I need him in the future... So he is in my speedial now and I wish him much continued success in his business.

From the owner: Appointments available today! Greetings! My name is Andrew…read moreFenson, and as an enthusiastic high school scholar, I’ve recently embarked on an enterprising journey by initiating a tech support venture. Over the years, I've become the go-to tech guru within my family circle, and this has endowed me with a wealth of hands-on experience. If you find yourself entangled in technological quandaries, I’m here to lend a helping hand! Be it computers (PCs or Macs), WiFi and networking, smart TVs, or setting up your brand-new device, my expertise encompasses an array of domains. Don’t hesitate to reach out; your tech-related woes are just one call/message away from resolution. Let’s embrace the digital world together! Contact me at (760) 442 7407 or support@andrewfenson.com Your neighborhood tech whiz, Andrew Fenson

Johnathan at I Creative saved me from losing most of my music on my new iPhone. I turned in my old…read moreiPhone at Apple and purchased a new phone. For some reason most of my music didn't transfer. My son is a musician and I had all his recordings since 1995 and it was very important to me It was still on my computer. It seemed simple enough but none of the three escalated Apple pros, nor Best Buy nor Chat GPT was able to get my music transferred to my new phone. Finally I was able to recover everything but needed to purchase another new phone to transfer it to. Johnathan gave me a really good price on buying out my phone and at the end of the day I was very grateful and happy. I had spent so many hours working on this issue before finding I Creative

Jonathan was so helpful especially in 2020 getting ready to replace some computers. Definitely…read moregonna follow up with Jonathan.