I trusted this company and now I am thoroughly disappointed in David! He has not shown up for 3…read moreweeks...no notice, will not answer phone calls or texts, paid ahead of time, defaulted on final 2 visits. Now have green swamp!

David is awesome! Always does a great job and listens, provides feedback, and explains issues that…read moremake it easy to understand. Stingray Pool Service is the pool company that does what it says it will!

Thanks to MAX of Fresh Pool our pool is finally come to life! From Shrek pond to sparkling crystal…read moreclear pool!! My kiddos are always swimming and loving summer! Thanks Max!! Highly recommended for sure! He never hesitate to share his knowledge about pool care! Thank u Max and we appreciate u! Cristina & Jay

Kyle did a great job fixing my pool. I had many problems. He got me set up with a new Salt water…read moresystem, as mine had been broken for a few years. He also replaced a huge area of Pebble Tec. Actually two areas. His crew was very nice and did a good job. I felt his prices were fair and he was honest about what needed to be done. Very professional and work done in a timely manner. His communication was great. I will continue to have Kyle fix my pool!! Oh, he also replaced many of my leaking pipes. It looks pretty nice by my pumps now.

Thank you Can You Fix My Pool for a job well done. Your staff were knowledgeable and went above…read moreand beyond in what we needed done. You were honest, your word was your word, you were on time in arrival and finished the job on time. We appreciate the fact that you did not try and oversell us, but gave us only what we needed at the best price. Thank you, we look forward to future business with your company. Vista Villa, HOA, Mesa, AZ

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa

I had been fighting with my pool ph and chemicals and could never get all my levels in balance, I…read morecalled Jon at beyond 5 pools and he was quick to squeeze us in. They committed to be at my home on a specific day and time and they were on time to service my pool. I checked my PH reading a couple days later and was amazed to see that all my PH levels were the best I had ever seen! Pool just looked amazing! They did a great job and they are now my permanent pool services experts.

If I could give negative stars I would do that. Jon's service is like is integrity - BAD. My pool…read morewas always green, never came when he said he would. The pool chemicals were so unbalanced that it burnt our eyes to use the pool. When things weren't right and I complained he just made one excuse after another. He tried to charge me $300 for $180 part, after saying he would get it for me at cost. I bought it myself, then I fired him half way through the month. He would not refund the rest of my payment. Proof of his dishonest dealings. Be wise...do not use this guy.

Mark contacted me a couple of days before the pool service day and confirmed my request that I had…read moresent to the home owners warranty. He showed up within the quoted time, conducted his work in a timely manner, everything looked good and he left the area clean. Highly recommend this company.

Horrible and dishonest. Fidelity Home Warranty hired PLO Pools to come out to investigate why the…read moresalt cell went out and the SPA/Heat pool pump. Mark arrived and noted the pump needs to be replaced and the salt chlorinator stopped working. Mark measured the PPM in front of me which was at 2400, indicating the salt cell just stopped working. I explained to him I recently moved, we purchased the property at the end of February and have not moved in till May due to remodeling. During his diagnosis, Mark cut the Air tube to the SPA bubbler which now results in a significant cost to run a new line. Additionally, PLO Pool submitted false information to the insurance. They stated the salt chlorinator is not working when it was, otherwise, how would the salt level be at 2400?? and lied about the SPA Jet / Heater Pump not working stating it was for a water feature. Really what a joke, please be careful with them. They did not answer or reply to any phone calls and it's been nothing but a nightmare.

Doug was a professional and a pleasure to do business with. He installed a new heater and a…read morerefurbished pump. Great experience and I would highly recommend him.

He never fixed the tile that they screwed up and the sub subbed out to another sub and it's…read moresomebody the owner didn't even know and yet he didn't even rectify the problem.

Heard about this Company through our community website, rave reviews, so gave him a try …read more Our built in Jacuzzi needed a drain and clean to start the fall season. Bryant returned call immediately, was on time for appointment, and went well out of his way to accommodate the rainy weekend and his other work. Bottom line, our jacuzzi is sparkling, functioning like new! Bryant is a fine gentleman, and I highly recommend him.

This is the best water feature repair company. Bryant Schell repaired our backyard water feature…read morewith his professionalism, expertise, experience and knowledge. Prior to receiving the best quality service from Schell Schock, I had three vendors stop by and no one could resolve this issue. Thank you Bryant. You provide the best customer service and the best repair service. Michele and Russell Spivey