Always shows up always on time and pool is always perfect. Thanks for the years of work. Awesome.read more

Dan is absolutely fantastic and we value his reliability and responsiveness. We have worked with…read morehim for four years since moving to Arizona and have gone through landscapers and housekeepers on a regular basis. However, this service has been top notch and its nice to have one we don't think twice about. One time we had a major flood due to heavy rain, and Dan came by to help us out before any water entered our home. I strongly recommend Dan and his service!

1 Star Extremely disappointed with this company's…read moreservice--and unfortunately, this was not an isolated incident. Most recently, the pump had not been running for four days, yet the cleaner reported in writing that the pump was functional during his visit. That statement was flat-out inaccurate and raises serious concerns about the honesty and reliability of their reporting. Additionally, the service log claimed the surface had been skimmed. If that were true, it should have been immediately obvious. I walked out less than five minutes later, and there was no visible evidence of any skimming having taken place. None. I understand that service visits are time-limited. What I do not accept is inaccurate reporting or being told work was done when it clearly wasn't. This is not the first time we've had issues like this, but it was the final straw. When you're paying for professional service, you expect transparency and accountability. Based on repeated experiences, this company delivers neither. I would not recommend them.

I rent with Tricon and Desert Bloom is their choice for pool service. The pool was recently…read moreresurfaced, pump replaced, skimmer, water regulator. All this after I reported the tile falling off. Over the weekend the pool started turning green, I made a service call on Sunday, called Monday and left a message. I also sent text messages with photos of the green pool since the message said texts get a faster response. Someone responds and begins blaming me because there was a lock on the gate for 2 pool visits and sends me a picture of 5 chlorine tablets stacked on a brick wall. I asked why the person didn't call, text, knock or ring the doorbell and the person texted they have too many clients to be trying to ring every doorbell. Then I asked where in their manual does it state that leaving chlorine tablets at an unknown location and no other type of communication count as a professional pool service visit? The person continued to bash and blame me and i continuously stated that I now recalled why i had blocked the number because that same individual was still unprofessional, rude and has a nasty, negative tone. So, she as a Desert Bloom Pool Care employee and representative knew the pool was green because she acknowledged that I had submitted a trouble ticket and saw the photos said she would look at the ticket I submitted. Here we are on Wednesday 08JUL26 and no response from ANYONE about our green pool that was just renovated. The pool sits and they just ignored it. I would not recommend this company. This horrible service has happened consistently with me, and I have been at this home for 3 years. DO NOT waste your hard-earned money, time or have expectations that they will go above and beyond, listen to you, or provide you respect, courtesy and timely service. The person texted me they do not do that, or maybe it was just to me.

Can I say Jason is my pool savior? I had THEEEEE worst GC build our pool - not naming names - and…read moreone of the only things that guy did right was contract the initial startup pool maintenance with Jason. I was literally at my wits end until the "Pool Guy" showed up to my door... In walks a Jason Statham look alike who basically took every concern and worry off my plate. Talk about the "Body Guard", he and his team are my "Pool Guard"! I have zero worries about my pool. Jason expertly trained my novice self on basics of how to use my control panel and patiently walked me through early weekends of warning lights and resetting of the "thingys". Yes, I am that novice. I have no idea what I'm doing and I don't need to. My husband has dealt with pools and hot tubs before and can attest to the great job that Jason and Pool Service Solutions has done for us. He and his team are consistent, reliable and reasonable. Call them!! You won't regret it!

Jason and his crew are always available and on time to take care of my pool and hot tub. Price is…read moregreat for the service they provide and they take care of all issues that I have had in the 4+ years I have them servicing my pool and hot tub.

I bought my home with its existing pool in June and wanted to get it professionally serviced…read morebecause I know absolutely nothing about maintaining a pool. I called multiple companies and decided on sparkling blue pools because I liked that Hermann did his own work, so he had a vested interest in making sure things were done correctly. His prices were in the middle of the line, not the cheapest or highest. I also liked his calm demeanor. So happy with my decision! He comes every week, is super reliable and my pool is always in tip top shape. If I have questions he responds right away. Highly recommend and so glad my pool is taken care of so well.

Hermann is a lifesaver! I should say poolsaver! I've been battling my pool for six months, spending…read morethousands to try and get it right. Hermann came over the same day I called and we came up with a plan. Two weeks later my pool looks amazing! I would recommend Hermann 100%.

My pool was in bad shape. The house flipper that sold the house to me did a TERRIBLE job on the…read morerequested resurface. It started peeling off that same summer. I put it off a couple years until everything started falling apart and I had a big leak (about a foot of water loss per day). I dug up the area I knew was leaking and found it was inside the skimmer, encased in concrete and out of my league for repair, so I yelped the project. Most places either didn't offer leak repair or started taking diagnostics, dye test, pressure test. $$$$$$ before a repair estimate. But not Belval. They were there that same day, listened to me and bid repair, plus all my other requests so I had options. I ended up getting everything done at once (skimmer replace, PebbleTech resurface and replace all the tiles) and the price was very competitive. Less than most wanted for just the resurface. Paul at Belval was great to work with. Him, his team, and all the sub-contractors were very polite, professional, and respectful of my property. I absolutely recommend this company for all your pool repair and resurface needs. Wish I had taken before pictures so you could see what it looked like before, but here is the after. I now have an beautiful pool. Thank you, Belval!!

Ryan and his crew have always been on point and extremely informative when it come to pool…read moremaintenance and care. They have always kept my pool crystal clear.

I've never been spoken to like I have from a company like I was from this one!…read more They came to my home we recently purchased. Told me to buy a $600 vacuum (which I did) prior to their arrival. Got an email that things went well. When I got home not only was the vacuum not running but the pool looked worse than it did before they came! It was so cloudy I couldn't even see the bottom. When I reached out the way I was spoken too was shocking! I basically said I was disappointed we were looking forward to swimming. I told them we just bought the home I was willing to buy whatever equipment necessary to use fix the pool. His response was Basically he didn't want to deal with our "crunch time" to want to swim! I can up load the text messages if necessary. Definitely do not recommend.

unfortunately after an amazing first impression this company was hired to then maintain my pool. I…read morenoticed that I hadn't seen my regular guy as often and then not at all. I still paid my regular monthly payment then questioned the company politely as maybe they switched my house on the route and I was missing the guy when he came. After getting a fairly unpleasant response I let the matter go. A month later I noticed they had not taken the regular monthly payment, when I questioned again I got no response. I followed up with 2 additional emails to ensure I was not neglecting payments on work done. However still no response. I am pretty disappointed as again they had such a good first impression but maybe my service was no longer worth it to them. I would just advise future client caution as they might start service without finishing...

We had an electrical failure after a monsoon storm and our pool pump wasn't receiving power. We…read morewere able to message Elite Desert Pool Care via Yelp and got a quick response back and were able to come out the next day. The repair was completed and we had our pool filter up and running with very little down time. The quote we received was accurate with no extras charged. Tim was great. Very professional and polite. I would definitely utilize this company again.

Richard went above and beyond to get our pool back into tip top shape. I love this company!read more

The owner came himself and did a great job, more than I ever anticipated. Very nice guy with years…read moreof experience. I recommend this company to anyone needing pool service.