Ray has been a valuable service tech for me for three to four years now. He is extremely…read moreknowledgeable and personable. I highly recommend him if he is available. He does run a busy schedule.

Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Recently upon visiting our vacation rental I found our spa was leaking badly and half full. I sent…read moreout a quote request through Yelp and Stephen answered it pretty quickly. He said he could service it that same morning. I was so relieved as it was a Saturday and the only other person responding at that time couldn't do it. I wasn't able to meet him out there because I had my daughters birthday party that day. I am one that prefers to be onsite when I have someone coming to fix something but I didn't really have a choice since we had new guests coming in that afternoon. Within 20 min of giving the address Stephen was able to locate the problem and sent pictures of what was wrong. After fixing it he checked a few other things and filled it back up and sent over pictures of the finished job. He charged me for the flat service fee that was quoted and was on his way. I felt so relieved it was all taken care of and by the time our guests arrived they had a nice hot spa waiting for them. Stephen was great to work with and I wouldn't hesitate hiring for any future pool or spa repairs!

Stephen with Pool Daddy did an awesome job. New pool pump, new pool cartridge filter, new pool…read morelight, two cleanings and he's planning to meet with my husband next week to go over pool maintenance upkeep. Fair prices. Great communication. Thank you for everything, Stephen!

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

We decided to use Blue Wave on the recommendation of our daughter's father in law who had had a…read morereally nice pool built. We also did our due diligence and got quotes and proposals by a couple of other pool builders. Steve came out to measure up and do our pool design. He listened to everything we said and was able to incorporate it all into a beautiful pool. We love our backyard, and because we have a good sized side yard that is where we wanted to put it, even with the zero lot line design of our community's houses Steve was able to do this in a way that worked well. We were looking for a pool that my husband could do laps in, I could float around in, and our grandkids could play in-with a seat down the entire length of one side, along with a big bench area. The pool in total was 40ft x 10.5ft, and included a waterfall, and we added on additional travertine decking and a pergola. Once we had decided on the design, Steve went through every single feature and pool option to make sure we knew what each item was and what would work best for us, to get our final quote. After signing the contract, the most annoying part of the process commenced. This was not the fault of Blue Wave, we just happen to live in a county island so Maricopa County was in charge of issuing the pool permit-with the longest waits for approval, and it didn't help that we were also building a golf cart garage at the same time. Other cities in metro Phoenix will allow for the hole to be dug prior to the permit being issued so they get a head start and reduce the total length of time for the whole process from start to finish-not so in a county island. However, as they will tell you, pool construction will take 6-8 months from the time you have your hole dug. For us it was 6 months. Yes, it is frustrating to have piles of earth around the construction area, but there's nothing you can do about that. What I will say about Blue Wave is that we found all the subcontractors to be excellent. I talked to all of them while they were doing their thing. It's a fascinating process to watch. They were all very respectful of our property and cleaned up afterwards. All the contractors showed up when we were told they were coming. Even when there were a couple of hiccups, as there will inevitably be in a large construction project, they were quickly dealt with. Blue Wave was great about me changing my mind about the pool tile a couple of times during this, and when I was still agonizing about my choice (I was a bit particular) they were able to bring out an extra selection of tiles that had one I absolutely loved. They also made a couple of other changes for us during the process with no problem in doing so-we changed to colored lights and expanded the travertine and the size of the pergola. The pool is now finished, we are just waiting for an ozone bulb to be replaced and the trim on the pergola legs to be installed imminently. The pool looks fantastic, better than we expected, and we can't wait to take our first dip in it. Michelle who supervised the schedule, and put up with my emails, was fantastic. She was very responsive to any questions we had. If she didn't answer an email the same day, she got back to me the following day. Jason and Shane the construction superintendents were also great. They were able to answer any questions we had when they came to do their inspections. Steve came up with the perfect design for our particular space and needs. John the company owner called us personally when one of our options was unavailable for the time of installation due to supply chain issues, and suggested a comparable alternative so there would be no delays, which we were happy to take. It's a bit of a nerve wracking process, and not without a lot of dirt in your yard, but I would choose Blue Wave again in a heartbeat to build our pool. Thank you Blue Wave, my pictures don't do it justice. Hi

DO NOT WASTE YOUR HARD EARNED MONEY BY USING THIS COMPANY!…read more They are the worst out there. We gave them the opportunity to make things right when the pool they built started cracking after 6 years. They not only told us they wouldn't even consider helping, they stated that we owed them $1000!!! After years!! Their contractor broke our gate and they replaced it with a smaller gate than we had without asking us. They will not back up if anything goes wrong. Don't do it!!

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

DJ is the man. Took my call, spoke to me professionally and showed up ahead of schedule. Highly…read morerecommend!

After the passing of my husband this company took on the task I found myself in the maintaining my…read morepool. This gave me a peace of mind during a very difficult transition in my life. Giving me one last thing to worry about. My pool looks greats!

Excellent experience with Westmoreland Pool Service! He was extremely responsive, communicated…read moreclearly, and provided outstanding service. Everything was handled promptly and professionally, and it's obvious he genuinely cares about his customers. I highly recommend Westmoreland to anyone looking for reliable pool service.

Very professional and honest man. Came told me exactly what was wrong with the pool and helped me…read morefix it.

Upfront, responsive, pricing is within range of other companies, but not over the top. Seems very…read moreknowledgeable of how to maintain a pool.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

Would not recommend at all. Paid for a service and not only did they do it wrong but bought the…read morewrong part. Having a different pool company come to fix their mistake as they are no longer responding to me, even though I paid for the monthly service upfront and they have not refunded. Do not pay anything up front to this business.

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

They did a great job repairing my leaking pool equipment. They were able to start the job quickly…read moreand their pricing was very affordable. I will definitely be using them for any future pool repairs that I need.

Our pool has had a rough season with algae and then a broken filter. When I was finally ready to…read morecommit to spending a little extra money, Hawaiin Breeze Pools was ready to take action. Within a week, they were out to install the new filter, and then drain and chemical wash the pool. With a few extra repairs, and within a few days, our pool was looking as best as it ever has in the five years since we bought our home!