Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

With great up-front communication and skilled, respectful, technicians, Barefoot Pools, the company…read moreand its people, gave us a phenominal experience throughout our pool remodel, living up to the excellent reviews we read before hiring them. They replaced our aged-out pool surface from plaster to micro pebble which included treating the concrete and adding a curative to the pebble mix. They installed hand-set iridescent step markers and new directionals, an aerator fitting, safety drain covers, a hand rail and new tile at the water line. It was quite the project and they did it within the projected timeline. Jessica pleasantly took our original call, setting the tone at the beginning and arranged sales rep Brandon to come to the house. He truly embodies the Business Development Ninja title on his business card. He impressed us with his demeaner, transparency and thoroughness at our initial meeting and in their showroom/design center where we chose our colors from plenty of options for the new surface, tiles, handrail and step markers. Project Manager Shawn updated us nearly daily on what to expect and when. As busy as he was, he promptly answered our questions and concerns in detail with good humor and respect and kept everything on schedule which transpired as he described. Massive respect to Zach & Richard & Juan and everyone in the chip-out, tile & surface install crews who each worked diligently throughout the unseasonably hot days. Afterwards, Chad gave a helpful orientation on caring for our pool and its new surface and surprised us with some thoughtful gifts. When it's time to tackle the decking or replacing equipment, we'll be calling Barefoot. We've already called for monthly pool service and look forward to meeting our pool tech Britney who will no doubt impress us as well. They weren't the cheapest of the quotes we took, but we definitely believe they were the best. Highly recommend! (cross-posted) Edited to add a special thank you to Krystle for her prompt assistance and reaching out.

Barefoot Pools did an excellent job redoing my pool in Ocotillo. Chad and Shawn worked together to…read moregive me a comprehensive quote. Communication was timely and detailed. The work crew kept the area clean and were efficient in their work while being respectful. I would recommend using Barefoot pools. I plan to have drain another pool next year and acid wash.

My pool was ruined by Westmoreland pools. I paid $300 for acid washing and at least $300 to refill…read moreit and we were left with black streaks all over the sides and shallow end. It looked worse than before the acid wash. I was told it would need to be emptied and scrubbed. The owner of Ocean Wave spent hours scrubbing my pool and it all came out without draining it! He cleaned it up like it never happened. On top of that, my pool has never ever looked better or more blue since we've owned our home! He even figured out how to run our waterfall every day! My pool has never looked better! We could not be happier! In a world where no one takes pride in their work, this company is a real gem! Hire them! Thank you!

Did not honor appointment scheduled. Continued to push schedule with unsubstantiated excusesread more

Great and consistent service with reasonable pricing. monthly maintenance done consistently…read more Chemicals maintained well and pool looks marvelous always!

These guys were excellent. I had them install a new pool pump, filter, and all piping. He…read moreexplained how to work it and even set the app up on my phone for me. Great customer service!

Chose this company for a wash & refill & ended up hiring them for weekly service. Everyone I've…read morebeen in contact with has been great & thrilled with the service so far! Would highly recommend Properly Done for all your pool needs.

Horrible customer service. Non responsive. Chose to fire us as a client after damaging our pool…read more(5k+ damage to coping and tile) instead of working to remediate. Offered ~$100 in incentive to make good on thousands in damage. DO NOT HIRE

Great crew however I had one simple task and didn't get it. Plus when we started with them they…read moredidn't tell us that if you have five weeks in a month that they're going to charge you $35 and there's six months in the year that you're paying $35 and I don't like that

Awesome job today, beautiful sparkling clean pool…read more Excellent cleaning job by our pool guy.

Ezra and Chase worked on my aquanaut this weekend! thank you!!! Very professional and…read moreknowledgeable. Appreciate the help!!

Loved, Loved, LOVED Jay at this location!!! He is phenomenal in acknowledging customers walking in…read moreand if he is with someone at the register and you're on the line waiting to be served, he is always communicating that he will be with you soon. In addition to this, Jay was extremely knowledgeable in pool vacuums and most especially on the Maytronics high-end M600 pool robot (I heavily researched for a while prior to purchasing this product), and as I asked him to explain the product to me and how it compares to others, he was on point giving me details on different products and their uses. I can tell you, Jay knew a lot about all of his products, not just Maytronics. Once done, Jay asked me what I was looking for in a a pool vacuum/robot and what was most important to me in a pool vacuum or robot and as I gave him my response, he highly recommended the M600 for what I was looking for in a pool floor and wall cleaner. Low and behold, I purchased the M600 and made sure the chemicals in my pool were IDEAL before putting it into my pool and I was able to get my M600 in the pool to work and it does exactly what it is supposed to do! I couldn't be any happier! Thank YOU Jay, for your impeccable service with a smile and for the attention you give to all of your customers! You have gained a loyal customer!

Westmoreland Pool service and repaid have been taking care of our pool for 4 years now.They are…read moreexcellent. Knowledgeable about pool equipment repair and maintenance. Recently had them out for a bead blasting, they restored the look of our black stone waterfall to look great.

Clay, who is the owner of Westmoreland pools asked me very helpful questions over the phone. But…read morewhat was most helpful when he came out to my home is that he understood the problem and why other people hadn't. He was able to diagnose things from a Internet point of view as well as the Pentair pool Equipment. Having knowledge of both was incredibly helpful. We agreed on a next step which when I took it immediately solved a problem that goes back two months of frustration and incomplete solutions. I often say that a professional is the least expensive because they're able to get in and solve the problem rather than just nipping around the edges And prolonging the cost. If you want it done right, quickly, honestly, and fairly I highly recommend Clay with Westmoreland. Larry

Damien always comes to the rescue both in person and over the phone. Today he was able to help us…read moretroubleshoot our issue without a service fee.....which would literally NEVER normally happen! We always appreciate how helpful and professional he is and we will always hire him for our pool needs!

Damien has been amazing to work with. It's rare to find people who care about others. Damien not…read moreonly communicates in a timely manner but also has knowledge and a strong work ethic. Thank you for all your help.

We have been using Urban Pools for years and Alex is the best very professional and knowledgeable…read moreand does amazing work would recommend him to anyone needing pool service/repairs

I have had a pool previously and recently moved to San Tan Valley and I lucked out finding Urban…read morePools. They do an excellent job of keeping my pool in great condition. You also receive an email after which tells you chemical levels,etc., and pictures to go along with it. They go above and beyond, extremely professional, answers any questions you may have. I would definitely recommend them to anyone looking for pool service!! And they are very reasonably priced. 100% happy with them.