Teribble service and the waiter brought us cold food...drew needs to find another profession because working at Denny's just isn't his cup of tea. The pancakes were cold and hard...took forever to get the rest of the food...the manager didn't say a word when I paid the bill...Won't be coming back I wish I could select no stars read more

Literally the worst Dennys i have ever been to. Took 55 min for half my food to show up. Another 15 for the other half to show up. People were just leaving without eating the entire time i was there. The manager wouldn't speak to customers who asked for her. The wait staff was dropping F bombs the whole time. I was at the counter and heard it all. A local there told me this place has been operated this way since opening. Stay far away. read more

Sadly very short handed in kitchen. took 40 mins to get 2 meals! We ended up being here for a hour for a wuick meal

Customer service is ridiculous. Getting hired there is a miracle for anyone that does. General manager and owner are rude. Food is illy prepared. Wouldn't recommend... read more

I was hoping to have another place to eat. Not happy with their service or their meals. My husband and I have been there for breakfast and dinner. Our first visit we sat at the bar. There was so much yelling we couldn't hear each other. For dinner my husband ordered a chicken fried steak. He was given a hard, piece of garlic bread. (Stale). For breakfast I was served hash browns that were way over cooked. I needed some water but was unable to get the waitress to come to our table. By the time she came to our table my husband had finished his meal. I told her I was not happy about the hash browns. She said she would bring me some other ones. I told her no that I was ready to leave. When we paid at the register I told them that I did not expect to pay the full price. The girl at the register said she would talk to the manager. She came back and told me that they would not discount my meal because she offered me some new hash browns. I showed them our AARP card and we were not even given our Senior discount. I told them I will never come back. They just shrug their shoulders. I really mean it. I will never be back. And I will let everyone know how disappointed I was with Denny's. Looking forward to getting I-hop. read more

Went in for burgers the other day. They were out of Diet cola and extra napkins. Burgers were impossible to eat without a knife and fork.

This location is awful! Waited an hour for burnt and cold food. Dishes were dirty, tables not bused with wait staff just standing around. We had to wait 15 mins for a seat the place wasn't busy. I complained to the management, her apology was clearly not sincere. The man behind me also complained. She said the general manger was in the back so she couldn't understand why everything was so bad. You have 2 customers with the same complaints, obviously you're not doing something right. I usually tip really well and this is the first time I didn't leave a tip. This establishment is need of new management! read more

I am sorry that I have to give this store low score. Let me begin that I love dining in here, but I am disappointed with the service today. Because of Covid19 and to protect my medically fragile child, I ordered online and opted for CURB SIDE PICK UP. Everything went well, I went to the spot and called the number as instructed. First call.. ring... no answer, hung up.. wtf?! Second call... ring.. no answer hung up! fuuuu! So I went inside and said I am here for curb side pick up and no one is answering the phone. The lady in the counter in blue shirt (guessing she is the manager) was just MEH. She didn't give an ounce of care in the world. Oh well, she gave me my order. My mistake, I trusted her that all my order was in there, well, because shes the manager, I'm pretty sure everything is in there, she's not gonna mess up an order. I drove home, and I live on the other side of the town. Went to serve the food to my family and guess what? the main dish were not there! I have all the sides, but no main dish. I tried to call again... no answer! I had to drive back to claim my food! We ordered $50 worth of food and I'm not gonna let this pass. The lady that I previously spoke with didn't even have the decency to talk to me. Instead I had these two men that politely addressed my issue, well I didn't hear anyone apologize, but that's the least of my concern, I need my dinner. And I told them to pick up their phone. Don't advertise something if you cannot do it! If i only knew there wasn't curb side pick up, we would have just opted for delivery and paid extra $15.00! But anyway the food were good so I'm adding more stars on this review instead of just 1. read more

I come here very often and only once I had an issue with my food being cold, other than that everyone is very nice and friendly!

After 4 bad breakfast experiences we stopped coming for awhile, hoping things would get better after the newness wears off. My husband and I decided to try breakfast again. This time everything was great. The food was cooked to order, and tasty. Tonight we're here for dinner, which is a first. My husband said the meatloaf was excellent. I had the gouda bacon burger on a gluten free English muffin. It was fabulous! These 2 excellent experiences are enough to make us come back again. If you tried them when they first opened, and had a bad experience, give them another try. read more

Slow service. Good food. We waited about 25 minutes for basic pancake order which the waiter forgot to put in Yet he was very busy. The manager was defensive when we told him how long we were waiting stating that was impossible since there was no red bar pointing to the chef area screen lit. Well, after he spoke to the waiter he understood why since his staff forgot to put in our order. We're patient watching people that came in with us leave and us sitting with water. Nothing offer not even a cup of coffee. After we ask to speak to Manager a second time waiting another 10 minutes he states our order was moved up and is on the way not apologizing but providing explanation that the staff is new to Denny's culture. We ask for something to be done since we've waited at least 35 minutes for food. He ask what you want coffee. We look confused bc we noticed he just comp the table across from us a party of 5. Guess we being a party of 2 deserve at least pancakes for this non sense. Well, he did comp us and our appetites were lost. Will wait to re-visit maybe since others have had not so good experiences. The waiter was nice and apology and tip. And, the Denny's food was good. read more

Denny's has always been one of my favorite restaurants. However, after this experience I am disappointed to say that I will never step foot in another Denny's. When our drinks were delivered we had to ask for straws twice. We ordered a skillet with a side of toast, two grand slam sluggers, and a bacon avocado burger. The grand slam sluggers are supposed to come with juice. We had to request the drinks multiple times only to have them delivered in to-go cups when we were done with our meals. One of the sluggers had untoasted, unbuttered bread on the plate and the toast for the skillet was not delivered. We watched the servers throw the toast away twice. Again, we finally received it when we were done with our food. The burger had hard, unripened avocadoes, and was missing tomatoes and onions. We spoke to a supervisor about all of the issues and she came back to our table offering us a 10% discount. We asked for a larger discount as all four of our meals were missing items. She referred us to her assistant manager Zack, who said 20% was the most his general manager could offer. Disappointed with this, we asked to speak to the general manager. Zack informed us that his general manager refused to speak with us and wouldn't even give us the general manager's name. Additionally, my father-in-law is a 20-year veteran and the manager denied him his military discount. Finally, after we had listed our complaints, the assistant manager asked us to leave in a rude and unapologetic manner. Absolutely abysmal service all around. read more

Decent food, reasonable wait time - - usually. Sometimes it takes a while to get coffee refill or the check.

Not going to order online ever again. This is an absolute wreck. We paid extra for avocado and I kid you not, I got half a slice on one half of my sandwich. It's $1.29 for extra avocado, and the sandwich already comes with it! I also requested to get hash browns instead of fries. I got fries, now, I wouldn't be so bothered by it //if they weren't on the Philly sandwich??// yeah.. they put the hash browns on the sandwich. I would be furious if I wasn't laughing so hard. Whenever we had called, the person who spoke to us was a little bit rude and seemed irritated, most likely because they had been dealing with fixing issues all morning. All in all, we're just going to stick to eating there so if any mistakes are made, we can get it handled then and there. Also in the notes, it was requested that the Philly have no mushrooms or pepper jack queso, but I guess that part of the message was cut off. read more

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They were good maintain business clean.. Tend to forget certain orders on the bag . We ordered 3 burgers and 1 order of hush puppies pancakes strawberries and they where paid and not placed in bag. read more

Worst service I've experienced at any Denny's across the country. I waited to place an order over the phone for pick up for 25 minutes, decided to drive down there to order my food and their excuse was that the phone was having a busy signal. No apology, nothing! Placed my order, waited 45 minutes for 3 plates of food. I'm sorry but it isn't a busy Friday night it's a Monday afternoon the place is half empty! If I could give it less then 1 star I would. Also previous order I had was spaghetti, barely any sauce, meatballs were dry like they were defrosted and sat out, noodles were dry and crunchy. Pathetic this place is still open after only being open a few weeks. read more

You guys really need to work on your service staff. I have been disappointed twice at your restaurant. I want to support the local businesses, but come on you guys!!!... you can do better than that. Your wait staff really needs to pick up their game. read more

Antonio was our server and My Brother and I went for a late night meal it was Really Good. Great Bourbon Burger and T-Bone Steak and eggs. The Burger was juicy, not dry . The lettuce was crisp and the portions were splendid. Our Server was very capable of handling more people and I did not once have to ask if I could get a refill. He would be looking over at the table I would raise my cup he would nod and then on the way back around my drinks were topped off. That in my opinion means the service was spot on. Glad to see we have a 24 Hours sit down restaurant now. read more

Arrived at 6:20, Lady at front desk talking to another employee, 10 minutes later seated, another 20 minutes for serve to take order, another 25 minutes for coffee & omelette to arrive, half cup of cold coffee, food was fine, never asked for a refill, waited another 10 minutes after finishing for bill, didn't arrive, walked to front desk, lady asked how was it, told her food was fine, but service was non existent, told her about delays, also that the entire hour I listened to many staff bitch about poor tips, their work schedule, relationship problems, etc, etc. There where more staff than dinners. $15 bill I gave her $20, left $5 for her future unemployment. read more

Denny's just opened up in maricopa. Went in to eat breakfast and enjoy a meal. Hostess found us seats quickly that part was good. Our drinks were served quickly as well. We waited as others were seated and served. We waited 30 minutes and no one served us. So we decided to leave and go to sunrise cafe. Probably does not make much of a difference but my family will not be back to Denny's in maricopa. read more

Glad to have a Denny's nearby. It's still extremely busy even a few weeks after opening, so there's been a wait both times we've gone, which is not fun when you're hungry. But both times, once we got seated, things got better, as we got good service and good food. We'll be back for sure, and hopefully by then there will be less of a wait (especially if the complainers stick to their word and actually don't come back, as that would speed up the service greatly!) read more

The hubby and I went for breakfast on a Friday. We asked for a booth as we like that best. We were told there were no booths available and we saw numerous clean booths open. We also saw people after us ask for booths and they were told the same thing there are no booths open. We accepted the table and enjoyed a tasty breakfast and the waitress and her helper in training were pleasant and friendly. Had we been given the booth which is more comfortable for us I would have given a higher rating. I will go back and will ask for a booth next time and if there are booths available and they don't want to let us dine there I will just leave and choose to go to another place. The waiters/waitresses all seemed pleasant and worked really hard to provide good service. The hostesses seemed snarky and seemed like they need a refresher on customer service and how important it is. read more

Disappointed. Ordered takeout tonight and had to customize my sandwich since I don't eat pork. Asked for my super bird with no tomato/ bacon on the side. Open the bag and see a sandwich and on the side two tomatoes and two slices of bacon.. no fries. I just paid nine dollars for that? The food was good but not cool paying for food you don't receive. read more

We had a night of piss poor service. My wife ordered garlic butter steak I ordered a pecan crepe breakfast and we ordered zesty nachos for an appetizer. The waiter had tattoos on his right arm like an ex prison inmate. We requested the appetizer first and this dude said "the nachos are going to take a while" SOOOOOO right off the bat we were at the very least getting our appetizer AFTER our meal but oooh it gets better!!!! He brings out our food and my wife's steak was munchkin sized and gravy was dripping off the plate soaking our mashed potatoes and we ALWAYS get the country gravy NOT the brown stuff. Our regular waitress always asks what kind of gravy we want and do we want it on the side or not. Nope assumptions all wrong all the way. We were waiting for our nachos and were told the meat was THAWING not being prepared out of turn but THAWING like we were gonna wait a couple of HOURS for our nachos!? Ya think maybe he should have mentioned this FIRST!? On top of that the tiny steak had no garlic butter on it and he tried to charge us for the nachos that we're still THAWING. We will not eat there again any time soon. Happy flipping new year. read more

Wouldn't advise coming here if you're looking for a quick bite but if you have the time to sit down for a while and wait it isn't bad. The food is good and the service is good but slow. read more

Slow. Table. Empty. People who are waiting excessively. Long. Wait. For. That. Reason.

We come to this Denny's about 3 sometimes 4 times a week. We've had minor problems here and there, food taking too long, cold food, running out of food, etc. always let that slide because my family loves Denny's and they've got great food. However my dad and I went in this morning and ordered breakfast, my dad is a diabetic and he takes medicine that is MEANT to be taken with food so when he bit into his food and said it was horrible I knew he meant it. Ice cold, hard biscuit, cold eggs, my French toast was cold. We asked the waitress for ice water and she never brought it. Got my French toast with no syrup, and my dad's biscuits and gravy looked like they took a tea spoon of gravy and dumped it on it. He asked for more and she took about 10 minutes to bring that so by that time his food was more cold. My dad wouldn't just send back his food to get a discount, he was hungry and because of not enjoying his food he didn't get to eat and took his meds on an empty stomach. Here's where it gets hilarious.... we tell our waitress about the situation. She goes and gets the manager. In case you're wondering which manager I'm talking about, it's the one who looks like he just crawled off his couch and hasn't ironed his shirt in 2 years and forgot what professionalism means. Seriously this guy looks more like he belongs in the back of the kitchen with a broom and mop..... at a McDonald's. He came over to us and listened to the situation, didn't apologize, shrugged his shoulders and walked off. Didn't ask me if I wanted hot French toast. A waiter we've had before named Sabien, great guy, was so friendly and asked me if I wanted more. Wasn't even our waiter and got it for us no problem! Our waitress didn't come back to our table the rest of the time. She avoided us even when we needed a refill on drinks. My dad is also handicap so after I took him up to the front to pay I went out to the car to pull it up front so I could get his wheelchair put away. The manager proceeded to tell my dad that he couldn't take it off the bill even though my dad only took ONE BITE and left it. We've had numerous problems at this Denny's, the other night my mom and dad went and waited over an hour for eggs and hash browns just for the manager to ask my diabetic father if he wants a dessert for the trouble. But today they told my dad he's asked for too many discounts. No buddy... it's called when you're given lousy UNPROFESSIONAL and UNSATISFACTORY service you should be compensated for such things. Instead they made it look like my dad asks for a discount everytime and that he "complains too much". So all I have to say it, 1. When Maricopa asked for a Denny's, we didn't ask for a backwards unprofessional one ran by monkeys. 2. the manager is appalling and rude and needs to learn how to dress properly and get his head out of his ass. 3. The waitresses need to be taught how to have better hospitality and service for their customers REGARDLESS if theirs an issue or not. 4. If things don't change, they won't last. Or at least he won't. Thank you for nothing Denny's of Maricopa, We won't be back!! :) read more

This is by far one of the worse Denny's location I been too. If I can give this place zero star I would. When I first walked into the restaurant, the hostess name Joseph was unhappy and uninterested. He did not acknowledge me. He did not greet me and made absolutely no eyes contact with me. He just grab a set of menu showed me to a table then proceed to slam the menu on the table. He slammed the menu so hard on the table that two of the paper setting on the table flew off the table and onto the floor. Joseph picked it up from the floor and put it right back on the table and walked away. He did not bother to tell who will bey server. I said there for literally 10 minutes and not one person acknowledge my existence. The manager was busy socializing with a male customer the entire 10 minutes I was there. After 10 minutes of wait I got up and walked out. As I got to the front I asked who their manager was. A few minutes past, the manager showed up. At no time did she apologize but instead addressed her employee Joseph as I was standing there. She is doing this in front of the entrance of the restaurant. Wow! Speechless. It is obvious that Joseph is a disengage employee, unhappy employee and yet he is the first person the customers sees and interact with. There was only 5 customers in today the entire restaurant at 9:10pm on a Wednesday. They are just do busy that they cannot acknowledge me. If they are so busy with 5 customers, what is it like doing rush hours? Horrible customer service, horrible management, and horrible staff. read more

If I could I'd give them no stars! We ordered takeout last night. We drove there to pick it up. When we got home my order and my granddaughter's order were fine, but only the chicken fried steak was in my husband's order, no corn, mashed potatoes or garlic bread sides and no salad. When I called back the woman on the phone was rude and would not let me speak to the Mgr. I spoke with the boy who took my order and he said he'd have to speak with his Mgr re: the policy. Call me stupid, but I'd think the policy was you give the customer what they'd paid for. We drove back to the restaurant and took in the box with the chicken fried steak. They gave us the sides and handed us back the chicken fried steak we brought in which of course was cold now. You'd think for all of our trouble we'd get a new chicken fried steak. The Mgr, Chad, never came out to talk to us and the Hostess, Shayla, was extremely rude. We have many other options in Maricopa and Ahwatukee/Chandler is not that far. With customer service like this they won't last long. read more

This place used to be really good to eat at, however, since the new IHOP opened up down the street from it, it has turned into a slum. First, we waited about 20 minutes because the kitchen was down. Then when we ordered our food, the server brought out our child's grapes first before her actual entree. So her appetite for her entree was ruined. Once our food got out, my Moon Over My Hammy was so scrawny and skinny looking that the two pieces of bread were literally touching together. I could barely see any of the egg or ham. My husband's double cheeseburger was pink and raw in the middle. Thank god he had cut into it first before biting it otherwise he would have gotten sick. We sent the burger back and were shocked at how quickly hey came back with another burger even though it took them 12 minutes to make the first burger. The re-order burger took only a mere 5 minutes. Our drinks were not mixed properly at all. The serve heard unsweetened ice tea for my husband's Arnold Palmer, and my half sprite half lemonade was all lemonade and only a quarter of flat sprite. I will not be coming back to this place. The only good thing we ate was the Mac and cheese for our child and it came out of a box!! read more

It was 8pm. It was late. We were hungry. Denny's was new. So, we went. You know, when you opt to go to Denny's, you have to lower your expectations. Unfortunately, this one couldn't live up to even those lofty aims. The two of us ordered the steak tips, and the "special" caramel-crunch pancake breakfast. The tips were OK but, despite the waiter's valiant attempts at exchanges, the sides were soggy and obviously "reconstituted". The salad was good. The breakfast was a disaster. There was absolutely nothing crunchy about those rubber disks from the special pancake menu. Absolutely nothing like the picture except the whipped cream topping which had absolutely no fear of melting atop those cold disks. The eggs and sausages were also cold sitting next to the only warm item, the hash browns. The waiter offered a discussion with the manager, but we declined. It's Denny's after all. read more