Great place to eat good customer service the manager Kathleen is great took care of us quickly and was very professional will definitely come back and recommend location read more

Honestly the food is really good but one of the servers josefina gives the worst customer service. It took over an hour to get a refill and my food wasn't prepared how o asked. Kept calling her over several times but she didn't come to the table. She just stopped by to drop of the bill. read more

This place has had us waiting for 35 mins. . The worst costumer service!! haven't came up to us to even bother to ask us for our drinks!! There spoons/cups are dirty with lipstick! read more

Me and my sister went for breakfast and we stood there the manager was helping another guest. Then, the manger helped the other two in front of us stab them down. Then came back got us and us. We sat there no one greeted us or told us good morning. So we walked out. It looks to me the server was by herself. You could of said I'll be right with you or something read more

Service is ok but the cooks need to go. The food was undercooked I was disappointed with one of my favorite plates (philly melt) read more

Denny's - Diners Near Me - Claremont, California

About a year ago, I tried the Fit Fare Veggie Skillet and have been addicted ever since! It's honestly something to crave. It's healthy and low calorie but A TON of food. Some people say they've had poor service, but I never have. My waitresses have always been friendly and attentive to my table. However I wouldn't recommend calling in an order to be picked up, it can take some time on the phone. read more

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Terrible customer service... called to ask a quick question and was put on hold for a half hour so I hung up and called again and got a half hearted apology from the manager. If zero stars were possible this place would get it. read more

The worse Denny's I ever been to 45 min and no food ..... the manager won't help out -she was just standing rt there looking -- our server was soo slow and the menus were so dirty ... awful experience I will not recommend this place at all .... seriously bad bad bad bad bad bad read more

This is probably the worst Denny's I've been too, and this wasn't the case before. It just stared getting worse over time. They're always understaffed, they take forever to take my order, and never get refills for my drinks. I'm pretty disappointed. I'm never coming back this Denny's again. read more

We left a crowded function to enjoy a quiet meal. This Denny's location is the perfect choice for an undecided bunch. Super clean place. Polite service. read more

Denny's - #Desserts - Diners Near Me - Claremont, California

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Waited an hour and 15 minutes for my order and of course we get it and it's completely wrong! I'm not upset about the wait cause it's Sunday and Father's Day but the customer service today was definitely below average no apology given and they were just nonchalant about it? read more

Breakfast was good and but I'm leaving 2 stars because took forever to get service and took forever to order I came in at 7:10am and they took my order 7:25am after that waitress took are breakfast to the table around 7:39am I was ready to walk out!! But I felt sorry for the young lady waitress because she was the only one .. manager needs to hire more people and also bring your coats because there no heating I guess there trying to save some money.... next time I'm going to kick back jack up the street... read more

Worst service ever who runs a restaurant with one main cook "chef" especially when it's breakfast but let me go back how it's started took 5 mins to get my table which I thought is was perfect no waiting that's awesome but then it got worse took 30 mins to take my order top off that they gave me expired coffee delight but then it literally took 1 hour exact to get my food after several times telling them that they are taking way to long time passes by get my food good after that long ass wait but then it get worse all my food was not cooked right SO SAVE YOUR TIME AMD DONT COME TO THIS RESTAURANT read more

I came here to eat with my wife and my son it's been a while since I came back to a Denny's and now I remember why when I came in the average 15 minutes to wait got to RC took the server about 10 minutes before she even came over and asked us if we wanted anything to drink. Asked for a high chair for my son and they brought one that was covered in syrup and had to wait another 10 minutes to get a new one for that then when the lady finally came took our order my wife ordered all bacon on her lumberjack slam I ordered white bread with mine they brought her all sausage and they didn't even tell me that they ran out of white bread or they substituted me with wheat bread without even asking then when I start eating my food my food is cold but my son was hungry and he's been waiting so we just fed him anyways but I didn't eat my food I knew I should have just went to Norms across the street in the first place read more

Denny's - My food was cold to the touch, now I remember why I stopped coming to Denny's I'd rather go to Norms across the street - Diners Near Me - Claremont, California

Waited 20 min over my 35 min wait time given. The waiter service was not good was. severed my coffe and no condiments were give .I asked 2 diffe servers and was asked to wait ,I continued to wait another 10 min and they never came back. When one finally came back I asked for Half and half for my coffee. Told they were out so I asked for a bit of regular milk they were ok with it .after about 5 min they came back with half and half. After about 40 min our food was served but they forgot my daughters food she had to wait another 15 min to get her food . Over all terrible service. They need to have better communication and be better organize. read more

This is my local Denny's and I go a few times a month. Sometimes more when I have a lot of studying to do. They are great about me studying there for a few hours or so. They even were great about study group sessions I had there and were very kind. However, this all depends on who is working there at the time because it can get bad as far as no one checking on you or bringing your food within a reasonable time frame. That has only happened a few times but other that it really is a good place. read more

Cook in kitchen not wearing a hat or hair net, also eating. Slow service. Our server was never around except to drop off the food. No refills on coffee or sodas. Expiditer was auctioning off food then handed the plates to us instead of placing them. Did this guy get any training? Missing condiments on table. Toast was more like warmed bread. The bathroom was filthy and disgusting. I wonder what the kitchen looked like, where people can't see. We would have been better off going to McDonald's, would have spent about $50 less and gotten better service. read more

Denny's - Diners Near Me - Claremont, California

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Honestly one of the worst experiences of my life... it is completely empty in here and the service is horrible. I asked for an over easy egg and it's over medium.. I haven't had my beverage refilled. I'm done. Can't take it. read more

Today in the morning I was hungry and ordered "steak and eggs with pancakes" via door dash. I was super excited when it was delivered. I opened the bag and missing my pancakes. I'm like it's ok I'll just eat what I have. I ordered steak well done and I got red meat that's very tough cant even cut even the sides of the meat. Ok so I'm like ok let me just eat my potatoes and eggs. There's probably just about 10 pieces of tiny potatoes I still ate them because of the hunger and the eggs. I called the place and spoke to the manager forgot her name and she said she's in the middle of inventory and that she will reimburse my pancakes because it was missing, gave her the order number, and will call me back. Never got the call back nor the reimbursement. In short, I gave my steak to my furbabies and ordered breakfast at Connal's diner which I enjoyed very much. IN conclusion and not to repeat anymore mistakes, I WILL NEVER ORDER eat ANYTHING FROM DENNY's at all. If there's a zero I will rate this a zero. HUGE DISAPPOINTMENT! read more

BEAUTIFUL RED LONG HAIR MANAGER KATHY IS AMAZING! * Wow's me every time. She is really nice to customers and her staff. She is always there when anyone needs help. Whenever Kathy works, the store is cleaner and much more organized! She is very professional and makes all guests feel comfortable and secure. The daytime general manager Steve doesnt do anything special for anyone. He favorites his guests and employees. He leaves the store not stocked and let's employees eat for free. He is threatening to others and using his "manager" power against people including beautiful kathy. When the skinny blonde crazy girl works, she is constantly gossips and also favorites people and is always harassing me and picking on me including making me cry, she learned that from the g.m. I'm sure. Kathy is the only manager that actually does what needs to be done as a manager. She MANAGES! Honestly, she does is very very well. I only come here for her. I dont ever want her to leave. Sun-Thurs. Nights!!! She is amazing and gets everything done correctly and right! I have freedom of speech and I believe everyone should know how it really is. read more

Ok, so I went to have dinner at Dennys on a Friday night the place had only one guest plus me and my party of 2. Erica a young skinny girl sat us down not very friendly she took our order I ordered coffee she only came buy once she seemed like she was having attitude we sat there for three hours meeting and only came by once I wanted to leave a penny tip for her service. My advice to Erica get another job your not a good waitress. read more

It's my first time here and I do not know why this location has such low rating. But anyways my server was Jeanette and she was so great. Super energetic and such a bubbly personality- excellent customer service. Keep it up, people who are tired and cranky need servers like her. read more

If I could give no stars I would. Super upset, ordered food through Uber eats app and my bill was almost $50. I ordered a skillet, French toast slam and a country fried steak. The skillet was wrong the eggs should've been scrambled and instead they were super undercooked eggs as seen in picture below... the Country fried steak was still semi frozen or cold if you will inside when I cut it open. When I complained on the app it said somebody will get back to me and then I called the restaurant and requested to speak with a manager, first off the manager did not say his name just said that he was sorry but didn't seem sincere did not offer to remake the order or any other solution. You order for delivery for the convenience, But if your food is not going to be cooked properly what is the point of spending all of this money on food that you have to throw away? I or my child and anybody else Who would've ate this food could get severely sick from eating undercooked food. Thank goodness I checked the food! This is absolutely ridiculous and I definitely will not be eating at this Denny's ever again! read more

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earl was great, best server i have ever had. so attentive and nice, really mage my denny's experience :)

Very disappointed with Denny's online orders. I spent $20+ on two plates. You're better off ordering pizza online for this amount of money. Never again. read more

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My husband and I stopped in about 4pm. First thing we noticed dirty table, as we are walking in. The place is empty, except three young people sitting at a bar area. No Mask on. The manager is at register..we stand there a minute, then she asked a question, but so low had to ask her to repeat 3-4 times. She was telling us, someone would be here to seat us. While she slowly walks away. Finally after, at least 5 minutes,we are told by a waitress, we can seat ourselves outside. Not quite sure why THE MANAGER, couldn't have done the same?! We order, and then we are told she was suppose to be off already, next shift waitress was late. So as we are sitting, we see the three young people who were allowed to sit inside, with no mask, walking out and leaving with the waitress. Her family, no doubt.! So now, next shift waitress, is walking to seat a family of about 5 people. I turn to this waitress and offer our table, larger, if she would clean off the still dirty table, by the door. She says, Oh I don't bus tables. Finally, we get our food, never once, does she come out to ask if we need anything or refills. Also, there was another family of four, standing next to dirty table, but left, because no one bothered to clean it! That location needs new Management. read more

Unfortunately I have to leave a bad review for once. This is the third time I'm trying to give this place a try. They lack service! They need more servers each time I've came . And today we were here since 9am it is now 9:55 and food has yet to be served. I'm mad at myself for trying this place again. read more

I came in on Friday night after work and I have to say the gentleman that waited on me provided excellent service I didn't catch his name but I also work in the food industry and I want to acknowledge the great customer service and good food thank you I will be returning soon read more

Horrible service from the beginning. Hostess doesn't know how to count or tell time. Food took forever to get. The portions are so small. Also don't ever ask to substitute you grand slam pancakes for French toast they give one slice. Still charged us for the pancakes and never received them. Even worse right. Horrible horrible horrible. I suggest norms across the street the wait might be longer but it's way worth the wait and the food is waaaaay better with bigger portions. read more

My garlic butter sauce was so salty it was not edible and my sauteed mushrooms were forgotten:( both were paid extra for. Considering the price and expected quality, I'm still let down considering I get the same thing in Chino hills usually and have never had a problem. My eggs in a basket/sides are also very greasy. read more

The service is great and genuine. Food can sometimes be cold and or not great looking, and amazing at other times. Chef although busy needs to focus on look. Clearly understaffed yet the staff there works very hard to make your visit pleasant. read more

Denny's - Diners Near Me - Claremont, California

Our food was cold ! We ordered some breakfast and our pancakes weren't fresh and our eggs had cheese in it and looked like it was sitting there for a while. The customer experience was perfect but the food was a no ! read more

Staff super unprofessional and rude. Had me and friend waiting for a good while just to take our order. The girl did not want to seat us but then my fellow mexican brotha with his man bun and seated us right away saying the girl was super lazy. read more

i would like to thank earl for being the absolute best server i've ever had, he made sure we were well taken care of and always had a smile on his face. would definitely recommend this location. read more

This place is cool. Food is consistently good and I never have to wait long. Its Dennys! Come on! You know what you are going to get!

Service is absolute garbage, staff is very rude an unattentative. We were seated for an hour and a half and never saw our food despite the lack of customers. While we waited a transient wandered in from the hotel and actively accosted people who were seated IN the restaurant, management did nothing despite customers being very uncomfortable. Staff seemed prejudice as well, others were seated and served before we were even acknowledged at our booth. Not worth it at all, Go to Norms across the street. read more

I came in to have breakfast and everything was great until found a hair in my food ...I told the sever and all she did was give me a 2.99 discount...ruin my hole day...discussting and disappointed. read more

Saturday's seem to be somewhat busy the wait was 10-15 mins which is normal for us. I'm sure we were seated before the 15 minutes. We were finally seated and we had to wait an extra 5-7 minutes for our waiter what seems forever. If my fiancé did ask the bus boy we'd probably wait an extra 5. Anyways we've been to this Dennys before service is usually not bad. Our server was Yos (not sure how to spell his name) but he was nice and checked up on us. I'm usually not a tipper cause services is not always great. But he did the best he can for a busy day. He bagged up my food for me as well which I appreciated and wished us a good day. Place is usually clean when we are there. Food is usually pretty good as well. I order there loaded tater tots which was new it was delicious! I'd recommend it. Anyways place is not bad not sure why it has such a low rating. read more

I came to this Denny's and I can honestly say they have great service, food, and management. I am likely to come back here for a great experience read more

I've been to many denny's before but this place is the worst.. The inside needs some remodeling it look so depressing.. as for the staff they really sucks. They were so slow it took them 20min to ask for our drinks.. I had to ask the waitress several times for our utensils and waited for 15min to refill the drinks , she kept forgetting everything.And the best part was she disappeared for half of the time, when she came back it made no difference. read more