Flight to Fairbanks, Alaska via Seattle. For the first time in a long time, we actually left early! Yay! On the first leg of the trip- I had preordered the Chef special omelette - very tasty - it was a significant portion size as well. I also enjoyed the berry compote yogurt with chia seeds. Husband had the quiche - said it was 'alright' . The 'sync' technology is cool too for the Seatback - if you start watching a movie on the first leg, you can finish it on the second. They also enhanced tracking so you can see what you're flying over along with fun facts. Pretty cool Second leg of the trip SEA to Fairbanks - very nice lunch. I pre-ordered the shrimp salad - very tasty cold salad with potatoes and green beans. Husband had the short rib- it's a tasty favorite and on the menu regularly. Excellent service today by the flight attendants too. read more

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Delta never disappoints with First Class Service. The shrimp salad is perfect for a light bite in flight. If you like crisp raw veggies I highly recommend just add salt, pepper and the blood orange dressing. read more

Delta Air Lines - Shrimp salad - Airlines Near Me - Phoenix, Arizona

I love flying with delta airlines, every time I travel, I fly with delta. The app is easy to manage and the flight attendants are always top notch. read more

Wow delta seriously get your act together out in Phoenix!! First flight out in the morning the airplane is delayed an hour for luggage and waiting for fueling. You are better than this do better in the future. When your planes are brought in at night why can't you have a team at night refuel clean and leave paper work for the morning crew. So the morning crew doesn't have to have all the passengers sitting on the plane for an hour having to wait for the paper work to get cleared. Please try harder your passengers would greatly appreciate it read more

Their plane wouldn't start, they lost my bag which had my life in it and offered me zero compensation. I lost several days of my life due to Deltas negligence. Will not be able to see my family or go to work because I had essential items in my bag that they sent to Minneapolis when it was supposed to go to Florida. Everyone at Delta had a bad attitude as well and their planes look old and like theyre going to fall apart. avoid like the plague read more

Shout out to one of my favorite airlines! I flew Delta again coming back to Phoenix. Delta is one of the airlines with it's nice comfy seats, clean cabins and spacious leg room. Unless, I was on a new new plane, I forgotten how much a difference it is between Delta vs other airlines with the exception of United also being a fav. (Some American flights are nice too). I love that, you can request all of the snacks offered instead of just the pick 1. Lol The flight attendants are always, well put together with clean pressed uniforms. Love it! The cabin entertainment is also awesome to have, which, helps ease the pain of your flight if there is a crying cutie on board. Whenever I'm flying Delta... I'm excited honestly! In most cases, their ticket pricing seem higher but if you add the cost of a check bag, you could end up paying about the same therfore, I suggest doing the math before finalizing a flight (Don't be cheap and become a spirit) lol Yes, I will definitely recommend flying Delta! read more

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Always able to get in and out they haven't lost or damaged my luggage like some other airliners have done. Prices are for what you expect and what you'd get. All stewardess. We're super polite on my flight read more

Customer service. I was recently on an overbooked flight and graciously offered to check my bag to allow more room for other passengers to have luggage on board. My suitcase was damaged, to the point of being unusable, and because I was unable to speak with a delta agent at the airport, they will do nothing for me. Our flight delayed and I had a scheduled (costly) airport pickup that I could not delay, making me physically unable to speak with someone at the time. Customer service shared that they recognize this is frustrating but ultimately don't care and will do nothing to rectify the situation. We will never fly Delta again. read more

Delta Air Lines - Damaged suitcase. - Airlines Near Me - Phoenix, Arizona

I flew Delta Business Class to Brazil and back, and it was one of the most disappointing premium experiences I've had. For the high price I paid, I expected comfort and quality -- but instead I got an outdated plane, cramped and uncomfortable seats, and food that was barely edible. The movie selection was extremely limited, especially compared to other airlines flying long-haul international routes. Delta is charging luxury prices for what feels like an economy-plus experience on an old aircraft. Nothing about it felt "business class" besides the label. For international travel, this was simply not worth the money, and I would strongly consider other airlines before booking Delta again. read more

I flew from Phoenix to Seattle last month and enjoyed the experience. (West Jet on the return route was a different story. ;) ) The gate was clean and spacious departing Phoenix. Delta offered to check carry on bags for free since they were expecting a full flight. We departed a few minutes behind but arrived on time to our destination. All passengers were provided with free headsets to enjoy Delta's complimentary seat back entertainment which offered several choices. The aircraft landing was controlled and smooth. My carry on luggage came out fairly quickly on the luggage carousel and this allowed me to head directly to the ride share curb. No complaints about this flight. A pleasant trip! read more

Had to fly out to Denver and Cincinnati and went first class which is always nice the food was good as well flight was good and flight attendants were great would definitely recommend if you have the funds since seats are much more comfortable up front can't wait for the next trip. read more

Delta Air Lines - This was the breakfast charcuterie board not bad at all - Airlines Near Me - Phoenix, Arizona

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They issued an ecredit and said they would honor it in an year or more. When asked if they will provide me with documented reasons to why they won't honor my e Credit. They said I need to go to their complaints website and request an email be sent read more

I am beyond frustrated with Delta Airlines and the absolutely terrible customer service we experienced. Our flight was canceled, which is already stressful enough, but what happened next was completely unacceptable. We were told Delta would provide a hotel for the night. After being sent to the hotel, we arrived exhausted only to find out there were no rooms available -- and worse, there wasn't even a reservation in our name. We were essentially stranded with no help and no accountability. To make matters worse, we spent over five hours on hold trying to reach customer service, and the text messaging option was completely unresponsive. No updates. No assistance. No solutions. Just silence. Delta left us scrambling late at night to figure out accommodations on our own after they failed to follow through on what they promised. The lack of communication, organization, and basic customer care was shocking. This was one of the worst travel experiences I've ever had. Delta needs to seriously improve how they handle canceled flights and customer service -- because this was unacceptable. read more

Delta Airlines for many years, was one of the top airline for customer satisfaction, along with Alaska in the US. Then the wheels started falling off. Somewhere along the way, they decided to upgrade their seating charts for overseas travel. At this point let me explain, that we tend to fly economy plus on domestic flights and business overseas. There in lies the problem. Delta doesn't really offer traditional business class anymore. The Main Cabin is regular economy. Delta Comfort Plus is economy with some extra legroom. There is also a sub category called Basic Economy, which must be a very tight seat. Delta Premium Select is premium economy, again with some extra legroom and the seats go back further. Delta One is the branding for the airline's hybrid Business class/ First Class. We used a couple of hundred thousand miles to get basically, Premium Economy seats thinking it was traditional Business Class. Absolute waste of good Amex points on our Delta Skymiles Reserve card We complained at the Delta Lounge in MSP after flying from PHX. We received a combo of award points and cash certificates for future travel. Hence, the Four Stars instead of two. read more

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Mr. Timothy Curry at the Fayetteville, NC airport Delta check in was amazing! He helped us with a very stressful group travel situation and made all the stress go away. He was calm, deliberate, and highly informative throughout the process. He is the customer service we need today! Great job!! read more

I just had one of the worst booking experiences with Delta Airlines. The ticket price increased by over $500 while I was in the process of paying. When I called customer service, one agent told me I could use miles, e-certificates, and a gift card to help cover the cost, but when I was transferred to another agent to finalize the booking, I was told that wasn't possible. Meanwhile, a family member tried booking the same trip on Delta's website. She initially saw a lower price than what I was quoted, but the moment she tried to purchase, the price jumped by $400. When she adjusted her travel dates, it shot up even more--an additional $600 from the original listed fare. These bait-and-switch tactics are unbelievable, and I honestly don't know how Delta can get away with it. In the end, I went to Allegiant and booked the same itinerary in under five minutes for just **$187 total--including a bag--**with upfront, honest pricing and a nonstop flight. No games, no frustration, just simple and fair. Delta has lost my business, and Allegiant just gained a loyal customer. read more

5-Star Shoutout to Delta's Heart--Especially Jarimal & Security Rayn! As someone who struggles with long walks and a heavy, rideable suitcase, Delta turned a stressful trip into a kind one--all thanks to amazing people like Jarimal Fernandez (Staci) and Security Rayn. Rayn immediately offered to carry my suitcase, promising to take care of me--no hesitation, just kindness that made me feel seen, not "different." Then Jarimal: when I asked for help stowing my suitcase, she didn't just say yes--she noticed when another staff member's repeated questions (about my suitcase battery, my needs) left me frustrated, and stepped in to stop it. She found someone to help with my bags, walked me through settling in, even helped me off the plane later. And when my first flight was canceled last minute? She upgraded my seat for the next day--making the rescheduled trip so much more comfortable. Delta's 100 years in business make sense when you have a team that cares every step. Thank you, Jarimal and Rayn, for making me feel safe and valued. You're the best part of flying Delta! read more

Delta has turned into a Walmart Spirit Airlines. I pay $600 per year for a Delta Sky miles Am Ex, not worth it. Bought 2. $700 plane tickets to New Orleans however couldn't use the sky club because I didn't get the $150 more class of main cabin. so the perks are NOT there. Flight was delayed and 4 hour flight did not have entertainment because the plane is too old. WiFi didn't work. Delta and Am Ex aren't concerned with the average travelers just millionaires. I'm done with both of them. customer service is dead. read more

Confirm Number is HIL9V5. Flight number is KEO625. Complaint- I purchased t Premium Select tickets from Spokane Washington to Manilla Philippine's. I had a Delta Customer Service rep book the flights. Upon checking the next week on my seats I discovered that one of the legs of the trip - a 5 hour flight- was booked on a super saver rate with Korean Airlines and I can't reserve a seat. My return flight back is in economy with Korean Air and I can pick seats. When calling Delta to see what the problem is I was told that this is the way the flight was sold and I should check every leg of the 6 flights to confirm what class of ticket was sold. Nowhere on Delta's pricing page discloses a super saver fare is included in a Premium ticket. This is ridiculous and a bait and switch in my opinion. I flew to Italy in February and all legs were Premium/Preferred. I will now have to check my June flights to see if I got screwed on one of the legs going to Europe. No way should a flight be advertised as Premium Select when a 5 hour leg is a Super Saver seat!!! No way should a passenger be required to line check each flight to verify your advertised class of seats are actually as advertised! Shame on Delta--buyer beware and I will be going forward. Mike Balderson read more

I enjoy flying Delta, my experience with this airline has been excellent. They have always been on time. I appreciate their customer service. The airplane has always been clean & staff is very friendly. read more

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Upon arriving at the airport I'd originally thought a Delta flight would be a negative experience but I was wrong! It was a later evening flight to Seatac and I appreciated going through security, the airport and the Gate wuthout the usual daytime fuss. Once onboard the plane I found it wasn't that bad. The video screens (and the complementary earphones) provided everything from the Safety Brief to the varied entertainment. It had seemingly everything from adult to toddler shows, games and music. The seats were comfy enough and the one guy who refused to wear a mask (there's always one) was escorted off the plane unceremoniously. The return flight wasn't bad either. Both Crews were professional and friendly; this includes the Ticket and Baggage Takers. Also the Runner who helped with directions and where to weigh the baggage. I DO want to see about joining The Delta Lounge Club deal; from the outside looking in it looks pretty sweet. Foe affordable flying I'd consider adding Delta to anyone's list of airlines. read more

Delta Air Lines - Airlines Near Me - Phoenix, Arizona

Delta Air Lines is a maddening paradox--a company capable of employing some of the most caring, professional, and genuinely respectful people in the industry, yet utterly failing its customers through a broken system of baggage handling, "customer service," and technology that feels like a deliberate insult. If you fly Delta, prepare to be charmed by their gate agents, flight attendants, and pilots, who make you feel valued, heard, and respected. But brace yourself for the soul-crushing incompetence of their baggage operations, a customer service department that seems to exist only to torment you, and an app so dysfunctional it could be a case study in how to alienate customers. Let's start with the good--because it's real and deserves recognition. Delta's in-person staff are nothing short of phenomenal. Gate agents greet you with warmth, flight attendants go out of their way to ensure your comfort, and pilots exude confidence that makes you feel safe. On my recent trip through Augusta Regional Airport (AGS), I encountered staff who, when present, were absolute lifesavers. One Delta representative, after I tracked her down, tackled my issue with urgency and professionalism, helping not just me but two other stranded passengers whose patience was wearing thinner than mine. These people are Delta's saving grace, and it's a tragedy they're stuck working for a company that seems hell-bent on undermining their efforts. Now, the nightmare. Delta lost my luggage TWICE in a four-day span--first on my outbound flight, then on my return. The first incident at AGS was a masterclass in neglect. My bag didn't appear on the carousel, and the Delta baggage office was a ghost town, shuttered with no explanation. Another passenger, visibly distraught, pointed to his bag sitting in plain sight behind a locked glass door, while a third had been hunting for his luggage for 15 hours with zero assistance. A Delta rep was supposedly "on the way" for 30 minutes, leaving us stranded. With a sore knee, I limped across the terminal to the Delta counter, only to find it deserted. A TSA agent casually informed me the staff were "helping with boarding" and would "be back soon." Are you kidding me? A major airline can't staff its counters during operational hours? After 15 minutes, a representative finally appeared, visibly surprised to see me. To her credit, she jumped into action, locating my bag--which, shockingly, wasn't even in the baggage office but elsewhere in the terminal. It took 75 minutes and my own detective work to resolve what Delta's system couldn't. The second loss was even more galling. On my return flight, Delta misplaced my bag on another Delta flight. They had the audacity to ask if I'd wait at the airport for 45 minutes because it "should be here." Absolutely not. I requested delivery, and miraculously, it arrived at 10:00 AM the next day. But the fact that Delta's baggage system failed twice in four days is unforgivable. This isn't a one-off; it's a pattern of incompetence that leaves customers feeling like their belongings are part of a cruel scavenger hunt. Then there's Delta's app--an abomination that makes you question whether anyone at the company has ever used it. After inputting my baggage details, the app gleefully informed me my bag was "already delivered" and shut me down, prompting me to "track my next bag." There is no next bag, Delta, and there may never be again if this is how you treat customers. The app's unreliability isn't just frustrating; it's a betrayal of trust, leaving you stranded with no answers when you need them most. Customer service? Don't get me started. I spent 55 minutes on hold--yes, 55 minutes--enduring torturous music and relentless commercial interruptions that felt like psychological warfare. The automated system promised a "representative" but delivered only despair. When I tried the app's chat feature, I connected with a wonderful agent named Lea, who tried her best for 30 minutes before the system abruptly transferred me to a "baggage specialist" and disconnected me seconds later. No resolution, no follow-up, just a void where customer care should be. I'm not seeking compensation; I just want to scream into the void and have a human hear me. Delta makes that impossible. Delta Air Lines, your frontline staff deserve better than to be shackled to your dysfunctional systems. Your baggage handling is a disgrace, your app is a technological embarrassment, and your customer service is a masterclass in how to make people feel invisible. I'm not asking for apologies or excuses--I've heard enough of those. I'm demanding you do better. Fix your systems, staff your offices, and treat your customers with the same respect your gate agents and flight attendants show. Until then, you're not an airline; you're a gamble. Fly Delta at your own risk. read more

Delta Air Lines - Delta's #1 priority - frustrating their customers! - Airlines Near Me - Phoenix, Arizona

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I must say that the service I received from the check-in desk went above and beyond from Lily, and especially from Robert. They were able to get me to where I needed to be before it became a real concern! ------ Despite hearing from the desk that my 1st flight to an international airport was cancelled by a different, separate group, those news didn't prevent the staff from calling for additional assistance from Lily and Robert. I had gotten to the airport 2 hours ahead of departure, and time was ticking since it was nearing the time to board according to my itinerary. They were able to get an active line phoning the booking travel agent so we could find out where the disconnect was. Robert and I were both stressing with the unprofessionalism from the agent (they weren't showing the slightest bit of empathy- could have been that it was 5 in the morning.. still..), even though we were doing our best to be cooperative. We were being told that I needed to follow up with the next airline I was supposed to be scheduled with after I landed, but didn't resolve the fact that I didn't have an active ticket to take me there.. The best Robert said he could do for me was to at least get me to my next destination, which admittedly was probably the biggest help that I needed to avoid compounding situations. BIG SHOUTOUT to Lily and Robert! read more

Delta is supposed to have the best 'Unaccompanied Minor' program. Their systems are apparently down (like always) & I'm unable to meet both minors at their gate as Delta committed to me. $150 ($300 round trip) for this level of service? Pathetic. Invest in your assets Delta, this is embarrassing. The fact that your employees want to be rude because you don't provide them with adequate systems is more of a reason why Delta is falling behind. read more

What is going on with this airlines? Used to always be on time. 3 flights in the last month all delayed takeoff. Still good customer service, but it's like other airlines are getting priority in taking off. read more

They could improve the bag checking process because I had to put my bag at the back of the plane due to no storage being available above the seats (which is better than having to get it checked but still had to wait for everyone to get out to go back to get my bag). I feel like that hasn't been a thing on other airlines as in usually if you get the seat and they say you have a bag, you have the space above. Also was running late (two flights back to back). Also one flight during the day we weren't allowed to open the windows so it was very dark in the afternoon. Overall it's not the worst but just compared to other options I probably wouldn't choose it. Plus is that they do serve alcohol on some flights. read more

Delta flight 2668 was from BDL to MSP on Sunday, departing at 6 am. Any idea what time you have to be up to make a 6 am departure? For the flight to MSP we chose the ham and cheese omelette with fruit and a croissant. On a scale of 1-10, about a 6.8. It was pretty good. Delta flight 1522 took me from Minneapolis to Phoenix, during which we enjoyed a very attractive and delicious charcuterie bowl with fresh fruit and a croissant. Delta crew were superb, friendly and helpful. Both flights were uneventful - just the way I like them! read more

Delta Air Lines - A ham & cheese omelette with fresh fruit and a croissant - Airlines Near Me - Phoenix, Arizona

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Split up my family from our choosen seats 4 days before traveling from AZ to Portugal. Split my wife from our two 7 year olds and gave the seat to someone else. Said that there was nothing they could do about it and couldn't move her back (no problem moving her away from us though). Blamed the issue on their partner airline Air France (who had blamed it on Delta already). read more

If you want me to do my own check in maybe it would help if the kiosks were working. Half the machines were out of order.

Over Thanksgiving, we flew from Phoenix to Seattle and back on Delta. We had splurged on first class. It was a disappointing experience. I hope I don't sound like a dilettante, but we did pay much more, and expected much more. On the trip up, I was surprised at the lack of legroom, and very disappointed in the food. Given the choice of meals, I selected the cheese burger with salad. The burger came open-faced (that's fine) in a piping hot bowl. A bowl? The bun, both top and bottom, were stuck to the bowl. I had to pry it free with a fork, tearing the bun. While I did have a small side of pickles, I had no tomato, no onion, no lettuce, just a few slices of pickle and packages of condiments. So, I constructed the burger, stealing some shredded lettuce from my salad. I then bit into a very well done (not as in they did a good job, but as in there was no moisture left in the overcooked patty. It was awful, but the pale ale was nice. Please know that one bad meal would not generate a one-star rating from me. The real disappointments were on the way back. On our return trip, the plane was older and beat up. The entertainment screen was tiny with outdated controls and a very limited selection of movies. I had to take a wet-wipe to clean the screen and my window, as both were splotchy as if they were swiped with a very dirty cloth, making me wonder how clean everything else might be. Again, leg room wasn't great. The second time the entertainment system played the video of the safety announcement, I looked at my wife and said, "They did this already, didn't they?" Yes, they had. They then announced that the entertainment systems, on which they were airing the safety announcements, weren't working in a lot of the cabin, so they did the safety presentation a third time, but this time in the old school way -- live and in person. Once this fun was over, I looked for the movie that I had started on the way up, and wanted to finish. No go. The selection of movies was far smaller than on the trip up, and the movie I wanted to finish wasn't there. Very few were, but I selected one. About an hour into the flight, the screen went black. After several minutes pushing buttons and trying to restart it, the captain announced that they were doing a full reboot, in order to get the malfunctioning units working. It would have been nice to tell us that ahead of time, don't you think. By the way, I understand that the reboot didn't work. In prep for the meal, I lifted the tray from the arm rest and unfolded it. It had clearly been repaired multiple times, and didn't fit between the arm rests, meaning it rested on each and hung in a slight, but weird, V shape down into my lap. When the food tray was delivered, the delivered food tray floated sort of mid-air. My wife's tray was even worse. My chicken salad was OK, at least. Not good, mind you, but OK. Lastly and importantly, the flight attendant seemed unhappy to be attending to us. After the flight and off the plane, two people sitting behind us engaged with us and said, "Wasn't that gal serving us awful?" We said she wasn't very friendly nor attentive, but didn't see her being rude. They said the gal was very rude and short with the guy sitting across from them, and that they felt they had terrible service. Then they said, "Delta has finally managed to become worse than American." When given a choice, we will avoid Delta in the future. read more

5-6 kiosk to checkin and print boarding pass. Many counters for baggage drop but many were without assistant. Some 4 were available for general line and 2 active booth for priority boarding. Took some 10-15 mins in queue for our turn to come. Lady assisting us was quick and nice but she tried to sell the delta card upgrade to us. read more

Delta Air Lines - Airlines Near Me - Phoenix, Arizona

gets worse every flight. no bag space...a what? Back to SW or American. This is a very unpleasant experience

I take my luggage with me in planes to make things faster for me, so I won't be talking about that portion of the service. Took my first flight from Phoenix to Detroit. The staff was friendly and offered beverages multiple times due to a longer flight and we even arrived a few minutes early that was greatly appreciated since I needed to eat before my next flight. The flight was nice and easy, there was no turbulence or anything and we had a very nice soft landing. This plane was equipped with AC plugs and smart TVs. They had technical difficulties with these and where unable to fix them in order for us to watch movies. Fortunately I had my tablet with me and didn't require that for entertainment. The waiting area for Delta had a few places to charge but a bit far in between for my taste. Everyone carries electronic devices and some carry more than 1 during a trip. read more

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Delta is my preferred airline domestically (and internationally when it fits) and I am fairly loyal to them. Their app and baggage tracking and rebooking options are by far the best of any I've experienced and I enjoy the Medallion upgrade benefits they offer to their loyal customers such as free bags, free upgrades, priority boarding and drop-off, etc. I recently flew Delta from Phoenix back home to Norfolk going through Atlanta. Check-in was smooth and easy with a curbside service as well as several manned baggage drops and self-service kiosks. Easy day and I barely waited in line. Delta did delay the flight by about 1 hour and 15 minutes when I had about 1 hour and 30 minutes of layover so that was exceedingly stressful as I ran at full speed through the Atlanta airport across two terminals.... not fun. I did make my flight and they ended up holding it for an extra 15 minutes for others since it was the last flight of the night to Norfolk, VA. My bags made it, I made it, and everything was OK. The terminal in Phoenix airport is nice and has plenty of food and shopping options and the staff were all helpful and friendly during my ordeal, trying to assist in any way they could and apologizing for the issues. During the flight the COVID protocols were in place and they made sure to remind folks to wear their masks at all times, even when snacks were being given out. Additionally, signage is everywhere in the airport and at checkin requiring masks. read more

Flying back to Atlanta: I'm starting to travel again & went back to Delta from SW as the latter is declining on personal preferences. Paid a little more for my ticket, yet worth it from the friendly, attentive service from both the Gate/Flight Attendants to the comfort & space. The in-flight experience was great, especially with the C-19 safety precautions that the flight crew did not stray from. The service did not alter one bit as everything passenger accommodation-wise was noticed & well received. The restroom was thoroughly cleaned as well as the seat areas. I'm looking forward to resuming traveling with Delta, just need for the airfares to decrease just a tad bit...yet worth the overall flight experience nonetheless. read more

SMH, I swear this airline is overrated. Spirit Airline is so much better Under 20 people in line and it took them over an hour to get everyone checked in. Agents all look miserable, didn't see one SMILE Missed my flight even tho 90% of it was my fault My girl took 1.5 hours putting on some lashes But still IDC screw Delta and there miserable employees I would have given a one star rating but the pilot didnt crash and I didnt die so we good read more

Delta Air Lines - Airlines Near Me - Phoenix, Arizona

Purchased premium economy. Which is known as comfort class on delta. Only one bag. Pretty poor service. Qantas has two bags. Not my first choice of airline to fly internationally. Will update review as I travel. Update after traveling The seats recline more than basic economy which is great. Although the seats feel as they were made in the 90's. Real vinyl feel The food is so sad. The dinner served on the international flight was very basic and rather tasteless. I kept laughing at myself as I paid extra money to be comfort class or whatever they call it. I checked the fruit that came with the cheese. There were exactly two grapes on every slice of cheese. The dessert was a very stale tasting brownie thing The breakfast was a box kind of launched at customers when it was served. A nondescript muffin, a yoghurt and semi frozen orange juice. Given my choice I would not recommend flying Delta. They really need to Lift their game when competing in the international market read more

Delta Air Lines - No lines early Thursday morning - Airlines Near Me - Phoenix, Arizona

I'm finding the organizational structure here quite challenging. There seems to be a lack of clear accountability and reporting lines, which is confusing. Additionally, the preference for referring to managers as 'peers' is unconventional and makes navigation within the company difficult. I highly recommend hiring people that want to work here and don't just feel obligated to show up.. read more

First, we had to check our luggage even though I INTENTIONALLY packed only carry ons to avoid doing this; this has happened to us the last four flights we've taken. Then when we got on board, my husband and I swapped seats. Same row, same last name, but we swapped so I could sit next to my daughter. A flight attendant got on and made us switch seats, claiming, and I quote, "I can't do a headcount if you're in the wrong seats". Um??? These are the seats I paid for...? Then, they told us if we didn't switch, they'd make everyone get off the plane because what if someone was missing? At no point did they check our IDs or boarding passes, they just asked our names. Then the flight was delayed because they did this to other people. Before we could leave, they got stupidly picky about the under the seat bags; if you could so much as see a purse strap, they wouldn't move until you rearranged the whole thing so no strap could be seen. Honestly, this was the most ridiculous flight I've ever taken. People around us were literally complaining on the delta app as this was happening. You're getting worse and worse by the flight, Delta. And your customer service never replies, so complaining there doesn't do anything either so reviews it is! read more

This review is long overdue. When we had to fly last December for a funeral, Delta was awesome with regard to COVID precautions. The aircraft was not overcrowded and passengers obliged the mask protocol. The aircraft was very beautiful and seats were comfortable. The staff were friendly. I am a big guy at 6'2" and 250. I found my seat about as comfortable as one can find. And we departed and landed on time with baggage intact. read more

Delta Air Lines - Beautiful space. - Airlines Near Me - Phoenix, Arizona

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