My airline of choice. This airline offers many perks that commercial airlines don't offer:…read more Check-in is only 20 minutes before your flight departure 2 pieces of luggage included in your airfare cost cost Depart/arrive from/to a small airport. Alcohol included included Luggage is ether lined up on the tarmac as you depart off (Scottsdale) or brought by a luggage cart to passengers. Now for some things to consider with JSX: There is typically no public free parking only valet at the small airports so do your research. Luggage has the same 50lb limit and if your luggage is over there is an extra charge. There are no overhead bins on the plane so everything you carry on must fit under the seat in front of you. That's about it! While the cost to fly JSX is more than traditional commercial airlines, the benefits listed above justify the cost.

I've been to several JSX terminals. This is the only one that doesn't provide snacks. It seems…read morelike a simple provision for the prices and when planes are delayed. Update: about 30 minutes after the post they came around with some snacks. I hope they leave them out on the counter full time like they do in other terminals.

This is the main American Airlines customer service' (Toll Free) phone number: 1*855*657*9055. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As a frequent traveler and one world Emerald member, I generally enjoy complimentary seat selection benefits when flying with partner carriers. However, my recent experience with Royal Jordanian was disappointing. I paid an additional $140 to reserve what appeared to be a two-seat row for my wife and me. Upon boarding, we discovered that the row actually contained three seats, which made the extra charge feel unjustified, especially since no traveler willingly pays more for a middle seat. The onboard seating experience was also uncomfortable. My assigned seat, 6K, lacked sufficient cushioning, making it difficult to sit comfortably during the journey. I had to use extra pillows and blankets to support my back and reduce discomfort throughout the flight. Customer service before departure was equally frustrating. I contacted one office for information regarding my flight and aircraft, only to be transferred to another department. After several phone calls and multiple referrals between different offices, I eventually reached someone who provided the information I originally requested. The process was unnecessarily complicated and time-consuming. While the aircraft itself was modern and visually impressive, and several flight attendants worked hard to assist passengers, the overall cabin environment left much to be desired. Restrooms became untidy early in the flight, with cleanliness issues that negatively affected the travel experience. Combined with the service challenges I encountered, the journey did not meet my expectations.

I've been an American Airlines member for centuries it seems. Each time I fly (more recently) with…read moreAmerican, there is some delay or other issues with my flight. It's never a smooth schedule. I've had my good and bad experiences flying with them as a card holder. My understanding of what this company was growing up and how I was treated as customer "back in the day" has changed tremendously since then. The friendly skies, the "on time machine" and "something special in the air" is a far cry from what it was then. They've failed on almost every level of the things they upheld so vigorously during the 80's. "Doing what we do best" isn't what we get nowadays. It's the sign of the times I guess, but honestly such a shame too! You're paying a high premium and having to do most of the work yourself when entering the airport. Staff is simply there to socialize amongst one another & if you have questions or need guidance they seemed more bothered by that, that you've interrupted their conversations. The on board staff is just going through the motions without any type of respectful greeting, personalities are as dull as a butter knife, zero friendliness and lack of appreciation of their passengers. As a valued member, I will continue to hope for the best, but will always be prepared for the unknown and what my experience has been lately versus what my expectations are moving forward with this airline.

You know if you're not one to be frustrated over no frills then this is the way to go. The staff is…read morealways super friendly. The planes are always clean. And most of the flights are on time. Prices are a bit higher than they used to be, but that's across the board.

I fly Frontier often and usually smooth sailing. Yesterday (Sunday 5/17/26) and today Monday…read more(5/18/26) complete Sh$t show. Flight from ATL to LAS due to land at 8:11pm, however we were unable to land due to high winds. Not the airlines fault. We circled LAS for about 30 min then it was decided we would go into PHX for fuel and wait for the winds to calm down in Vegas. We arrived at PHX at 9:56 pm. Everyone told to deplane and take all belongings. New plane supposed to leave at 12:33 am (Monday) after lots of prior miscommunication about departure time. 12:33 am comes and goes no boarding , 1am comes and goes no boarding. Gate agent says he has to board us all manually using a paper list. Boarding finally starts around 1:15 am... as of 2:34 am we are still sitting on the runway... more confusion as there is a passenger missing from the list. I am over this....

This is the main Southwest Airlines customer service' (Toll…read moreFree) phone number: 1*855*657*9055. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As a frequent traveler and one world Emerald member, I generally enjoy complimentary seat selection benefits when flying with partner carriers. However, my recent experience with Royal Jordanian was disappointing. I paid an additional $140 to reserve what appeared to be a two-seat row for my wife and me. Upon boarding, we discovered that the row actually contained three seats, which made the extra charge feel unjustified, especially since no traveler willingly pays more for a middle seat. The onboard seating experience was also uncomfortable. My assigned seat, 6K, lacked sufficient cushioning, making it difficult to sit comfortably during the journey. I had to use extra pillows and blankets to support my back and reduce discomfort throughout the flight. Customer service before departure was equally frustrating. I contacted one office for information regarding my flight and aircraft, only to be transferred to another department. After several phone calls and multiple referrals between different offices, I eventually reached someone who provided the information I originally requested. The process was unnecessarily complicated and time-consuming. While the aircraft itself was modern and visually impressive, and several flight attendants worked hard to assist passengers, the overall cabin environment left much to be desired. Restrooms became untidy early in the flight, with cleanliness issues that negatively affected the travel experience. Combined with the service challenges I encountered, the journey did not meet my expectations.

So they've obviously changed a lot over the past year. The change to no free bags doesn't affect…read moremy wife or I since we are A-List preferred, but it was a bad change. Boarding now takes a crazy amount of time as everyone is trying to carry their houses with them to put in overhead storage. Even with them refitting their planes with larger bins - still a huge hassle. The boarding by groups has also become problematic as people in the groups now 'muscle' their way to the front - because they want to ensure overhead space. More chaos now than with A, B and C boarding by space numbers. We are in Phoenix today and the gate area and seating is microscopic - literally. More people standing than seats existing. The airline is going downhill which is sad because we've been loyal members for years.

I flew Allegiant from Mesa to Rapid City SD because they were the quickest and cheapest carrier…read more The flight out was great with no issues. However, the return flight was fraught was frustration and disappointment, including a total of 5 delays for a total of 7h and 29m sequestered to gate 7 in Rapid City's airport. I was pretty frustrated and angry, but once I learned what the company did in attempts to prevent everyone involved from being stranded, I completely understood and am now sympathetic to the cause. I would actually choose Allegiant Air again if their route was the most convenient, even with the possibility of being shipwrecked by them again... because they do try and they do care

This particular experience is regarding the purchase of tickets. I recently learned that if you…read morehave the opportunity to purchase tickets at the counter, you can save roughly $40 per round trip which is essentially the convenience/admin fee online, but there are specific parameters on how to do so... It has to be during their allotted or scheduled hours for the airport Which is extremely limited and as of this review is from 12:00 - 1:00 pm. Every other day they are considered "closed". I did inquire with the agent if it really was only on Sundays, which she said they can sometimes do it during other hours right before or after a flight, but not guaranteed and depends whose working that day. Secondly, though they have various lines and have signs saying "All Services", you have to go to the very end, along the wall for tickets and oddly enough there is no sign. Because the hours are so limited, travelers will book multiple sets of tickets at once and their system or process is not built around efficiency, We had about 10 or so people ahead of us and were in line for almost an hour. Again, some of these travelers were booking numerous tickets, so it would take longer, but they really don't set anyone up for success and you have to provide all the standard info you need for a flight, but verbally then need to confirm. So as you can imagine, not the quickest process. It would make a lot more sense if they have forms that could be prefilled to help streamline the process. We had three round trip tickets to book so saved about $120 for our hour of time, was it worth it? In this particular case, yes, but time is money too, so one ticket, maybe not, but it's all relative. You do also have to pay for parking, which luckily is not too steep in Mesa and was a few bucks for the hour. I do not quite understand why more work for the staff leads to more affordable or cheaper tickets, but is an option for those traveling and if you have many tickets to book!

Mr. Timothy Curry at the Fayetteville, NC airport Delta check in was amazing! He helped us with a…read morevery stressful group travel situation and made all the stress go away. He was calm, deliberate, and highly informative throughout the process. He is the customer service we need today! Great job!!

Wow delta seriously get your act together out in Phoenix!! First flight out in the morning the…read moreairplane is delayed an hour for luggage and waiting for fueling. You are better than this do better in the future. When your planes are brought in at night why can't you have a team at night refuel clean and leave paper work for the morning crew. So the morning crew doesn't have to have all the passengers sitting on the plane for an hour having to wait for the paper work to get cleared. Please try harder your passengers would greatly appreciate it

When I had the opportunity recently to visit Gilbert, I was thrilled to know that they had an…read moreairpot not too far away. It's a small operation, but perfect for local flights. I found it was easy to navigate and clean. I was able to get off the plane and to my car pick up within just a few minutes. When I need to be in the area again, I'll be happy to fly through Mesa again.

5/20/26 Picking up…read moreout of town Coronado Island Navy SWCC Veteran to join me in our Veterans remembering Veterans weekend. Quick 10 minute trip south on the 202 to the Gateway exit. Fast and convenient without traveling 30 miles to Phoenix Sky Harbor or the hassle of driving around the terminals competing for curb pickup points. Late night arrival 10:20 pm. Utilized the hourly rate parking lot in front of the terminal's main entrance. I absolutely love this airport its convenience. Regional airlines have excellent pricing to numerous western cities. Regional airport with all the conveniences with a small town feel. They deliver Americas Finest my friends-SYOY!

We flew Alaska Air (for the first time in a long time) from SAN to PHX. It was just one way as we…read morewere disembarking a cruise ship The plane was a smaller regional jet, flight was just an hour. The captain make an announcement that there was 'no calm air' between the two airports so there would be no cabin service. Bummer, but we understood Interestingly, the flight was actually just fine. No turbulence until the last ten minutes landing. Seat was comfortable, but can't comment on much else except we got home safely Bonus at SAN is you can see the cruise port from the runway

Alaska Airlines is a huge breath of fresh air after flying Allegiant and Southwest for so many…read moreyears. There is actual legroom! The stewardess don't seem miserable in their jobs and the flights typically take off on time. Ticket prices aren't too bad either, even when booking last minute.

Are flight was to depart to Las Vegas at 4:15 pm . Was delayed to 5:45 pm . We are on the tarmac…read moreready to roll time 5:50 pm . We waited, waited, waited. Pilot turned the plane around . Informed us that the Las Vegas airport has shut down !! We are still on plane time6:45!! So this is our first time on sprint will keep you posted.we are departing!! The weather does have a play in traveling on airplanes Safe travels .

Debra at the check-in counter is AMAZING!!! Debra went above and beyond to make the process smooth…read more There was a long line at the kiosk so I was able to walk right up when Debra called me to her counter. Debra gave me pointers on my carry on items and even walked me to the bag weigh machine to help me to be able to get onboard. Hooray to Debra... then there's my TSA PRECHECK point where the lovely lady with the lovely haircut was professional and knew why I kept beeping in the machine after the guy employee told me that he'd make me take everything off as long as it kept beeping... what a jerk!!! He made me darn near strip when she knew it was a simple hair clip that kept me beeping instead of creeping through On the plane...I was upgraded to first class type seats which were bigger seats upfront. Whoo hoo!!!: Tons of leg room and a arm rest... sheesh it's night and day comparison to the regular seats. Thanks to Debra my trip started off fantastic !!! The flights were some of my best flights taken honestly. Going up and dropping down were smooth with no turbulence which I applaud both pilots. Jobs well done!!!

Airports are true gateways and access doors to the rest of the world. As points of arrival or…read moredeparture for travellers, they play a critical part in the perception of destinations. In our recent trip to Phoenix in June, my partner and I landed at Sky Harbor, dubbed America's Friendliest Airport, located just three miles east of the downtown. The atmosphere truly lives up to the name. The views here were absolutely stunning, especially watching planes take off and land with the desert mountains in the background. Terminal 3 was clean. Clear signage in getting around was smooth and stress-free. The SkyTrain ride to the car rental center was efficient and convenient. TSA lines were the shortest in any of our travels, only a few minutes. The staff were friendly and professional. We had a really positive experience at this airport.

Smooth sailing through security and boarding the plane. Looks like a smooth flight with happy…read moreflight attendants! Yay