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Deep Sentinel

3.1 (44 reviews)
Closed 8:30 am - 5:00 pm

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Services - Deep Sentinel

Security monitoring services

Security system installation

Security system repair

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R G.

Hello everyone! I want everyone to know that Deep Sentinel is not what they appear. I've got a very long 38 second video of multiple thieves trying to steal my car on my driveway. However guards did not intervene nor did they call police. They just watched and didn't do anything. They also made Excuses of the failed security lapse. And not taking accountability and blaming the customer for bad lighting and camera angle. This company also wouldn't address replacing my sunroof, crediting my monthly bill for the security lapse , or providing a free camera In hopes of gaining back my trust. Do not go with deep sentinel find a different company. They will just take your monthly fee but the guards won't do their job for what they are hired to do!

One of the many error messages.

I've been a customer for 4 years. Deep Sentinel is a great concept but fails to deliver in every other area. My DS1 system has been replaced numerous times due to failures tech support couldn't even fix. The app has a lot of issues, and tech support is pretty useless. The customer service has declined, with disappointments even at the corporate level. I tried upgrading to the DS2 system, and it was a complete disaster. Tech support was no help, never followed up as promised, and literally, the system failed me at every angle. The DS2 is not ready to be on the market (which you think they'd know), so I had to switch back to the DS1. The most recent disappointment with them is their price increase. Being a long-time customer, I had grandfathered rates of $1,200 a year for 4 cameras. That is now increasing to $250 a month. I thought $1,200 was high, but $250 a month is insane, especially for what you get with the poor customer service and unreliable system. Let's put it this way. Deep Sentinel is so unreliable that I have backup cameras to record when Deep Sentinel fails. Although they aren't monitored, they very rarely have any issues compared to Deep Sentinel.

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15 days ago

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2 days ago

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1 year ago

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11 months ago

Camera is up and running smoothly. Great quality videos. The guard service is very responsive and I am feeling a lot safer. Love it

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Review Highlights - Deep Sentinel

This is the one and only system you need for your home or business for the ultimate protection and peace of mind.

Mentioned in 8 reviews

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California Security Cameras

California Security Cameras

(169 reviews)

North San Jose

I recently decided to upgrade my security system since technology has come a long way in 10 years…read more California Security Cameras did the upgrade for me and the entire experience was exceptional from start to finish. A quality security system is truly invaluable when you consider the peace of mind it brings, and this is a company you can absolutely trust. The process began with excellent communication from the office before any work was even scheduled; they provided quotes in a timely manner that were easy to understand and fit perfectly within my budget. What impressed me most was that they use only quality equipment, and Israel took the time to review both what I needed and what I didn't need, which was equally important to me. Israel and his team can be counted on to show up right on schedule and complete the work in a timely manner. The installation itself is top-quality, with a lot of care going into strategic placement to ensure total coverage. Before any work started, Israel walked through the property with me and openly listened to my needs before deciding on the final camera placements. Additionally, they are respectful of your home and animals while working. they take care to close gates and doors when coming in and out which was important to me. Once the installation was complete, he tested the entire system, ensured all cameras were adjusted properly, and then personally went over how to use the system. I'm the type of person who asks a lot of questions about projects before, during, and after, and Israel and his team made sure that I fully understood everything before wrapping things up. If you are looking for a professional, reliable security team, I highly recommend California Security Cameras!

California Security Cameras was absolutely amazing. When I didn't feel secure, they stepped in and…read moretruly made safety a priority. From the very beginning, the technician took the time to walk me through the entire process and made sure I fully understood how the system works. I never felt rushed, only supported, respected, and truly valued as a customer. What stood out most was how much they genuinely value their customers' security and peace of mind. He went above and beyond to reassure me that I would be happy with the product and that everything was set up properly and working exactly as it should. The level of quality and value in both the service and the equipment was outstanding. He worked within my budget, offered multiple affordable solutions, and was patient, knowledgeable, and kind throughout the entire experience. They also made it clear that they would be there if anything ever happened with the system, which gave me real confidence and trust. What is truly amazing is how accessible the technician is and how responsive the company is overall. You can always reach out and get in touch with someone when you need help. They genuinely make sure their customers can get a hold of them even after the installation is complete. Many companies disappear once the job is done, but California Security Cameras continues to be available and supportive. This is honestly the best service I have ever experienced. I am extremely thankful for their work and highly recommend California Security Cameras to anyone looking for reliable, high quality, and trustworthy security support.

Safe and Sound Security - parking lot avigilon cameras.

Safe and Sound Security

(135 reviews)

Uptown

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

Suntech - Cable Run

Suntech

(119 reviews)

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

Garo Security

Garo Security

(1 review)

We had a very disappointing experience with this company…read more We paid $11,170 upfront for camera systems across two business park locations. Only one location was completed (Osgood Rd), with a total project cost of $10,668.58. The second location (Selden) was never started, despite this process beginning back in September 2025. Despite being paid in excess of the completed work, the contractor is now demanding an additional $5,348.58 and claiming we do not own the installed system unless we pay more. He has came in the middle of the night specifically at 11:48pm and removed the installed equipment since we disputed his extortion and would not comply. At no point was there a written agreement stating that deposits were non-refundable, tied to specific projects, or forfeited if work was not performed. From our perspective: One project was completed One project was never started Funds already paid exceed the value of completed work Instead of resolving this professionally, the situation has escalated into demands for additional payment and threats. Based on our experience, I would strongly recommend that anyone considering this company run!!! Charlie is a con man.

From the owner: Security Camera (CCTV, Video Surveillance) System Installation, Repair, Upgrade and Integration…read moreExperts Since 1998 with 2,100+ Northern California Customer Base including 650+ apartments, condos, senior housings, HOAs, hotels, motels, industrial and business clients including: Certified Security System Vendor for: • “Compliance Depot” Certified Vendor • DKD Property Management Security System Vendor • FPI Management Security System Vendor • Buckingham Property Management Security System Vendor • JSCO (John Stewart Co.) Management Security System Vendor • AWI Management Security System Vendor • A/P Property Management Security System Vendor • RealManage HOA Management Security System Vendor • Realta HOA Management Security System Vendor Serving Northern California Area since 1998… For free/no obligation onsite walkthrough and quote, please call/text "Charlie" at (925)404-7311

Deep Sentinel - securitysystems - Updated May 2026

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