Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.

I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

The best! Brought my laptop in at 10:am and picked it up at 12:30, all fixed and with a new…read morekeyboard installed. This is the third or fourth time I've used them.

Leon helped me today with an older laptop whose fans were spinning like crazy. He spent an hour…read moretaking apart layers of casing, showed me where thick dust was blocking the fans, and fully fixed the problem. Tonight the computer is quiet and working better than it has in ages. Leon was likable, honest, and really knows what he's doing with computers. He's a lifelong tinkerer and I'm really grateful for his help today.

Such a friendly owner and very considerate - he offered a lot of advice and services for free, and…read moreit felt like he was trying to help save me money!

Brought in my high end Lenovo because it was running hot and I could not pry it open. The fans had…read morenot been cleaned since I got it a few years ago. Alex cleaned out the fans and re applied the thermal paste and it looks completely brand new!

Today was my second time taking a laptop to Alex for repair. Once again he did an excellent job. He…read morealso answered several questions we had about the laptop. Alex is quick and charges a reasonable price. He responds quickly to texts. If you double-park in front of his building, he will come to your car to pick up and then later return your computer. I highly recommend Alex.

Quick and super helpful. Joe fixed the battery/charging info with my iPhone 15 Probright away.read more

This person requires that you make an appointment to see him at his downtown Berkeley location…read more There is virtually no parking available, save for a parking lot that charges $3.00 per hour. Made appointment three days in advance and drove to Berkeley and parked in $3 parking lot only to find that Joe flaked out and didn't show. To his credit, he managed to leave a text at 11:25 for our 11:45 appointment, which I couldn't read while driving. Just said, "Sorry, an issue came up today. I won't be available until Monday...." So, drove 25 minutes to get to Berkeley, paid $3 for parking, only to be stiffed. This rates as one of the worst experiences with service that I have ever had. THIS FELLOW IS AN INCONSIDERATE FLAKE. DO NOT USE.

Came in yesterday trying to figure out issues with my PC and Ron helped me out both times I stopped…read moreby. First was for a quote, second was because I needed Windows installed onto a USB since I didn't have another computer available. Ended up fixing the PC myself, but he still took the time to answer questions and point me in the right direction instead of trying to force a repair on me. That type of honesty is rare now. Real cool dude and patient the whole time. If you're trying to troubleshoot your own setup but still need help with software, installs, or just somebody knowledgeable to point you the right way, I'd recommend checking this place out.

Great service center reasonable price. I change my mind once after I asked him to do something and…read morehe did not charge me anything.

Everyone here has the utmost expertise and integrity! My husband and I have been in several times…read morefor various reasons and we have been 100% satisfied each and every time! They know their stuff, provide knowledge and honest answers and are always reasonable! A great find!

Manu was very helpful sorting out the options for assessing the problems with my sister's iMAC.read more