If you come here for the games, you are going to have a very fun time! There are a variety of games to choose from that will suit the style of any player. You have racing, shooting, basketball, skeeball​, Pac​-Man (on a HUGE LED screen), a Kung-Fu Panda punching game, and so much more. The prices are decent and if you come on Wednesdays, the game prices are half off. The game floor is pretty large and spaced out nicely. But, why only three stars overall? Well, prepare to have very mediocre service when ordering food or drinks. For every occasion, whether I am ordering food or a drink, the server provides slow service! It should not take 15 minutes​ to get a beer. When an appetizer is being ordered, it should not take as long as it would for an entree. Again, this is not one time, but multiple instances. On the other hand, I do appreciate the fact that the servers are usually nice and respectful. Overall, come here for a fun time with the games. If you are hungry or want a drink, do not be surprised​ with the long wait and slow service. read more

*This review mostly for the hostess* I went to Dave and Busters with my partner and daughter on Saturday, January 7th. I haven't been in such a long time and wanted to take my kiddo. We had a reservation at 6:15PM and was seated promptly while my partner parked. We were seating near the bar and employee service station. Now, I struggle with anxiety and knew there was a chance I'd have some issues due to the noise and crowd level. What I didn't expect is being seated where we were. I sat for a while and started feeling uneasy. I went to the host stand and spoke to a young woman (I really wish I got her name). I can tell she saw the worry on my face. I explained I have high anxiety and where we are sitting is a prime area. She listened to me and empathised with my concern. She ended up seating us in a quieter space, away from all the chaos. We were able to able to enjoy the rest of our night because of her. I'm not sure if she was a hostess or server (she got my daughter and I some water) but I wanted to sincerely thank her. She knew me from nothing. She just understood I was having a problem and helped me. No questions asked. I truly appreciated her as I've experienced some backlash in social settings. I didn't feel judged by this young woman. Need more people like her in customer service. Thank you, Thank you, Thank you. Oh, and everything else after that was great :) read more

Dave & Buster's Springfield - Thank you from us :) - American Near Me - Springfield, Virginia

Pretty good food. Service could have been better, but as long as the children are happy, we were happy. The gummy worms fell into 1 of our children's slushie and we asked for 2 more just so he could have it like the picture and they said no. That is the reason for 1 Star. Very very crowded without much crowd control. The mini pac-man game was broken and took our money. read more

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I was not expecting much in terms of their food - we were there for the games - but I was really surprised!! The fish in their fish and chips was huge and fried to perfection - there is something special about the breading that makes it feel really light and airy. Bravo to the chef on staff last night! I also got the chimichurri bowl with veggies, which the menu said was a new dish. Each type of veggie was seasoned just right and it all blended nicely. And it was a big portion. The kids played games and had a great time. Tons of games two people can play. I was impressed with how huge the game floor is. We will definitely be back! read more

So much fun here! New games are always popping up ! if you decide to eat here, you get a discount on your power card and Wednesday's are half off game days! Great for family night, date night or a night out with yourself! read more

Dave & Buster's Springfield - Thai Chicken Chopped Salad. No Chicken - American Near Me - Springfield, Virginia

With me and my family visiting from Colorado and having a bad experience at the D&B at the Capitol Heights location in Maryland, I was a little skeptical about coming here. We stopped by with the boyfriends family to watch some NFL football on a Sunday around noonish. We got acknowledged and seated right away. Our server and all the staff there were all super helpful!! I wish I would have gotten her name again because her customer service was on point. I ordered the all you can eat wings with fries and unlimited game play. The food was good. I will come back whenever I'm in the area again! read more

I've been here a couple times, bringing kids ranging from 8 to 11 years old. It has great games, but WARNING, the game cards will take your points/money and you won't even know it. If you swipe the game card, and the game doesn't work, it will take your points regardless. If your kid doesn't know any better, he/she will keep swiping it and it will keep taking points off. I've tried of few games that did not work, and you have to ask a attendant to help get the game back. I asked one of the cashiers and he told me he gets that complaint a lot. He called a "higher up" attendant who said it does NOT happen a lot... seriously? Believe me, this how Dave and Busters will rip you off. They checked my card and even admitted that there were times when I swiped, and I didn't get a game. They will walk with you to a game to get it back, but what about ALL the other games? You can complain about it, but they are very hesitant to help you get the points back on the card. Dave and Busters needs to improve this. read more

Sigh ... I wanted to love Dave and Busters but my experience was lacking. I came to watch the tech game at the bar. The nachos were good - but expensive for what they were! I also ordered a mojito and was horrified to receive a drink that tasted like a pre made lemonade pack .. ick! I didn't end up playing any games because the prices were pretty steep and it was full of kids running around celebrating birthday parties. read more

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I would like to preface this by saying I never give reviews - good, bad or otherwise. I normally give my review through my provision of tips. However, the attitude displayed by one of the restaurant managers was so poor, it warranted this review. Following the manager's poor attitude, the server only checked on me once. Overall, it was a terrible experience. read more

This was my first visit to this Dave &Busters location. I had purchased two power play cards through Groupon. We arrived around noon time and as I walked in there was no one there for me to hand them my Groupon. Eventually found someone and they said to go upstairs. I did enjoy playing the games but when we to get something to eat as most people have mentioned the service is slow. You are to seat yourself and wait for someone to come over. The dining area didn't appear to be very busy but when you looked around you saw some staff standing around. Our sever finally came over and we ordered appetizers which took forever to come out. The server did come over to our table to apologize saying the kitchen was backed up. I have to say the food was good but service is just so slow. read more

Dave & Buster's Springfield - American Near Me - Springfield, Virginia

Recently stopped in here for nephew time along with the family. We visited on Saturday afternoon and though crowded, there were just the right amount of people for the space. Decent variety of games available included a cool updated Pac-Man game. The air hockey tables were in constant use, your best bet is to standby and wait for the game to finish and then jump on. This is a relatively larger D&B, but not like the old school ones with the bowling lanes. It simply has the arcade, bar and restaurant area. Before leaving, we ordered a drink. The drinks were nice and strong and reasonably priced. Great spot in the neighborhood to have some fun with the family. read more

Dave & Buster's Springfield - American Near Me - Springfield, Virginia

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So long Chuck-E-Cheese!!! My son and I have found our new hangout. Dave & Buster's has PLENTY of age appropriate games for my 7 year old plus a few for us old-schoolers (PAc-Man). Pac-Man Their Groupon deal exceeded expectations, you can literally play all day. The food was okay, customer service was great and the gaming areas was super clean. read more

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Had a kids Cheeseburger meal, Pasta and Shrimp and fish and chips to go. They were not that bad and food was ready when I arrived. No complaints here. read more

I have returned to Dave and Buster's several times after the opening hoping that the place would have improved with some time but alas, the answer is no. I already have low standards when going to a barcade located inside a suburban mall, but to enjoy myself I have to lower my standards even more. Both the bar and the dining area are a complete mess. When asked about the beers available our server straight up said..."I don't know," and struggled to find it on the menu. Food came out at completely different times and our server completely ignored us a majority of the time and instead decided to Facetime his sister in a corner. Every time I am here I notice different servers scolding the patrons for minor reasons which is completely unacceptable in my opinion. I'm not a fan of doling out one stars but this place needs a complete makeover stat. read more

A group of us went to Dave & Buster's to partake in gaming and libations. It's located on the lower level of Springfield Town Center with its own separate entrance in front of the mall in between Nando's Peri Peri and Maggiano's. This location is smaller than the one that was previously at White Flint Mall, but I'm assuming it's because it's inside the mall rather than outside like its predecessor was. There were many kids running around even though it was around 11PM which was concerning. The bar was a little slow, but it was busy and I chose beer as my drink of choice to make things easier. The bathrooms were unkept (stalls needed to be refilled with toilet paper and toilet seat covers) but there were plenty of stalls so I didn't have to wait so that was a plus. I haven't partaken in their dining yet but there are so many other better options in the mall that I would rather go to. There are plenty of games throughout. The more popular games may have a wait, but patrons are typically friendly about taking turns. It's a fun option for a date night or a group get together in this area. read more

Solid Dave & Busters experience! Had a few guest in town and wanted to get the kids out to have some fun. This location is spacious and attached to Springfield Mall. The food was (solid) traditional bar food, but the service was a bit spotty. Getting a waiter to tend to us, was a challenge. The food/game prices are bit high as well (even though they offer packages). You almost would come off better eating at one of the restaraunt's attached to the mall (I recommend Chuey's Mexican or Yard House) and then coming to DB's strictly for the games. I would come back, if convenient ... but with D.C. so close, there are better food/entertainment options available (for a cheaper cost). read more

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They sold me a $40 point card 10 minutes before closing they did not have the common courtesy to tell me that they are closing the general manager Terry Chambers himself was present when I purchased a card I asked him why did they allow me to waste my money and he told me the hours are posted on the door thank you have a nice day the general manager is not supposed to treat a customer like that he needs to set an example for his workers read more

Dave and Busters is a great place to lose yourself in games. As an added bonus, you can earn tickets to redeem for prizes or food. I would recommend taking advantage of their offers such as load $10 get $10. However be aware that most of their offers CANNOT be redeemed on Wednesdays. If you do not want to or cannot travel to Dave and Busters to reload your card, you can download their recharge app and reload your card that way. One consistent flaw I have noticed is that their weight machine for chips and tickets is inaccurate. Countless times I have redeemed them and found that the total credited to my account is below what I originally counted and calculated out. These differences vary from a hundred to several hundred points depending on the quantity I submit. read more

Robby rob was such a great host at the bar!! definately made us laugh. If yall go and he is there im pretty sure yall will have a good time

I think I enjoyed myself too much! It must've been my lucky day because every game that I played...I hit big!! I took my daughter and two of her friends and I ended up with more tickets than the three of them combined. I love that this location was not crowded (especially for it to be a Saturday) and had great customer service. There were staff walking around and actually engaging with the people who were playing games. After we played games, we decided to grab something to eat (I wanted to eat first, but they didn't). There was no wait so we were seated right away. The waitress was very nice and attentive and explained the menu and even offered suggestions. When the food arrived, everything was nice...hot...and delicious. Everyone thoroughly enjoyed their food. Only thing that I didn't like was the fact that they charge for additional sauce, but other than that, the service was phenomenal. I can't wait to go back...next time, without the kids. read more

Dave & Buster's Springfield - Chicken and shrimp alfredo minus the bread crumbs delish!! - American Near Me - Springfield, Virginia

Dave and Busters made the corporate decision to make there menu on the phone ONLY. This creates a Zombie wait staff the does NOTHING. D&B you got rid of the hustle so your servers get NO TIPS. The corporate Hats get all the profits and leave working class on in the dust as usual.... oh well buisness as usual. read more

Dave and Busters is such a fun place for a first date or a night out! It can get really busy on Fridays and Saturdays, but the later it gets, the less kids are in the arcade. What I love about D&B is the atmosphere and the abundance of games. This location usually has all their games working (at least when I've visited) which makes for a fun night! It's nice to walk around with a beer and some friends and play some classic games or make a fool of yourself with some new ones. However, I don't love D&B's drink prices or lack of cleanliness of the bathrooms. When we were here a few weeks ago, the ladies room was nasty. There was liquid all over the floor and several issues with individual stalls. I don't think I've ever seen a bathroom in worse shape, and while I know this isn't completely the businesses fault, it appeared to have been that way a while and it was unsanitary. Either way- games are a yes! Maybe just use the bathroom somewhere else! read more

I'm giving this place 4 stars because the venue itself looks fun. We did a walk-through right when they opened. The masses had not yet arrived. I used to frequent the D&B in Rockville. This was not that place. Adult games and retro themes popped out everywhere. My college arcade memories flowed through my veins! I was excited to see all the old school themes. The pricing system was a bit confusing. We figured the average game price was about $2.... that's not my college day pricing. Yikes! There is a large EAT area and they serve booze. They also offer happy hour and party rentals. If I had tons of cash to blow and wanted to just zone out with games then this would be my go-to place. I would definitely come when the masses were at work or sleeping. read more

I just came in to order take out. The wait for my food was fairly long and my food wasn't piping hot when I got it. I surmise that the bartender/server wasn't thrilled to be serving someone who wasn't tipping. All that said, my meal was still delicious. I got "The Boss Club" because I had a craving for a chicken sandwich. It was so good. That's definitely one of the best chicken sandwiches I've had to date, and it's grilled so points for that, even though in no way is it low calorie with avocado, bacon, cheese and special sauce. In the words of the great characters of Yo Gabba Gabba "try it, you'll like it!" read more

Dave & Buster's Springfield - The boss club to go, side of ranch - American Near Me - Springfield, Virginia

My grand daughter wanted to go here for her birthday celebration and the experience was odd. We arrived at the greeting area upstairs and we were told to proceed downstairs to be seated for dining. Once there the unpleasant and aggressive attendant informed me that it was a 1 and 1/2 hour wait for dining. He said this while standing in front of the completely empty main dining area. We left and went next door to eat at another restaurant and came back to play games. If I owned this place I would get new management. Sending businesses to your competitors is not good business. read more

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Food and games 1.5 stars Bland food taste like McDonald's but worst. Good service and environment Card system will take your money if you dont pay attention. Rule of thumb from dave and buster manager .. if you swipe and games dont start dont keep putting card because zero tolerance refund policy. I wont be coming back read more

Tomato, Tamato. It's a fast food chain so don't expect much. My friend and I sat at the bar ordered food, drinks and just chilled. Friendly servers. Not too loud and not many kids. (Sunday around 8) food was your typical chain but still tasty and hot. Fun night, good food not many kids. Friday and Saturday nights are probably a terrible time to go. The prizes are stuff you can find at 5 below and the games are a bit expensive to play. The DDR is always taken by people who just play the entire night. There should be a time limit. read more

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Terrible! My bf and I walked in and sat by while others were being served around us. My guess, it had something to do with skin color....I'm appalled at how long it took them to serve us. And on top of that, I had to say excuse me just to get the servers attention. Even then he looked me dead in the eyes and kept it moving. Totally didn't acknowledge me. It was hurtful and embarrassing. I will never go back there nor will I advocate for this place anymore. I will never be a patron again. Terry, the manager was very unhelpful and didn't even offer us anything. I mean, we would not have taken it but still! Also, Winston the bartender, you need to be a bit kinder and if you get stressed behind the bar, that's not the job for you!! ...we are at Yard House now and the service is amazing!!! If you're an out of towner, come to Yard House! read more

Went there at around 1pm on Saturday and just went there for apps. Had a bloody Mary which was made very well. It was spicy and had a lot of flavor. Ordered asian nachos and chicken quesadillas. She had a tito's and soda. read more

Dave & Buster's Springfield - Asian Nachos and Chicken Quesadilla - American Near Me - Springfield, Virginia

Just a warning ....if you bought a card from the front desk ALWAYS ALWAYS ALWAYS .....check the balance right away and make sure you got the right amount. I came with my 2 boys bough 3 new card for $25 each at 12:40pm. By 1 pm one of my boy's card has no more chip in it. I went to the card vending/recharge machine and double check the history. It was not shown how much chip added only showing the 4 game that my boy played. At 1:10 I asked to speak with the manager and after a long wait he came out with the 3 card number that was issued when I purchased. And one of them was not the number that my boys had with him and the card was with me the whole time. Funny thing is the card that was missing suddenly has no chip anymore ....$25 in less than 30 mins ?????? I pointed out to the manager that the card that my boy had was indeed the card that the front desk give to me because from the history screen it shows the first game that both of us played (Yahtzee) I express my displeased to the whole odd situation l. He end up giving me $10 chip complimentary which is nice. The whole thing could be just a mistake made by the front desk ( she maybe giving me the wrong card .) but the whole thing is sound odd. Just be careful. Dave and Buster management can contact me to get the card number to verify my story. read more

Dave & Buster's Springfield - American Near Me - Springfield, Virginia

Why are the kids still roaming around after 9?? We were a party of 14 going for my friends 30th birthday and the place was packed with kids. The games weren't bad - I really enjoyed the regular hoops, skee ball, DDR and Trivia but it's super crowded on the weekends. It took us 2 whole hours to get seated. The service is incredibly slow and they kept bringing us food that wasn't what we ordered. The food is obviously your regular bar food made with "okay" quality ingredients but I mean it's what you would expect. They have some special cocktails that were good like the spiked root beer float. I wouldn't mind eating at this place if the prices weren't so high for the quality of food. So my main concern with this place was the crowd and the price. The games also weren't as great as other locations! If you download the app, there are some coupons that can save you some money. But I didn't enjoy myself as much as I thought I would (maybe I'm an old grumpy grandma now haha) read more

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This is a review for the Arcade games only. The games here are pretty standard and overpriced on days other than Wednesdays. If you come on Wednesdays (half off games) be prepared to wait for all the games you want to go on. There are kids everywhere hogging the games without a sense of politeness. People here really don't know anything about letting others have a turn. There are some games here that are addicting and games that suit everyone. I had some games take my credits so I let the staff know. A game technician came and sorted things out and I got a free game and credits back. It's really loud in here and time goes by really fast. read more

They need some serious REHIRING and FIRING to do. Worst staff ever. I went there to have a good time for my birthday with my family but the waiter looked like he was pissed we were there. Horrible attitude and SLOW service! I waited 30 mins for one drink from the bar. We had a food allergy and asked not to put avocados on the dish. It came out covered in it!! The place would be nice if they had a good staff. My whole family was disappointed with the experience. Bathrooms are NASTY and filthy. We spent close to $500 and it was not worth the service and food. Luckily, we had fun with each other but the staff needs serious improvement. read more

I've been to Dave & Buster's several times for happy hours with coworkers or to bring my niece and nephew to play arcade games and I've been consistently & highly disappointed. I don't have high expectations, but this establishment severely lacks the basics in the food/drinks department and customer service. The bar area and restaurant was BARELY crowded on a Thursday at 4pm. It took a bartender 30 minutes to greet my group (there was probably 6 staff members around the bar). It's like they never looked up to check who was around. The bar definitely needs to be better stocked Bc once ordered a drink, they had to get juice/mix or something which took another 15 minutes. I can't image what the service is like during a rush. I love sweet drinks, but the rum drinks I ordered off the menu didn't have a balanced flavor. You could taste that there was an overload of simple syrup. Overall, I'm giving this establishment 2 stars (which is more than generous). +1 star for getting rid of the musty smell and replacing it with some floral fragrance. I don't recommend this place if you have a fragrance allergy. And +1 star for having a very inexpensive happy hour and game/dinner combo deal. read more

I have been going to this dave and busters location for about over a year now, on almost a weekly basis. However, they will not be getting any of my money ever again. I rarely feel compelled to write bad reviews about businesses, but there is something SERIOUSLY so wrong with how this establishment is managed and I think others should be warned. 1. The women's bathrooms are almost always destroyed by 8-9pm. It's impossible to find a clean stall and there are always toilets that will continue to flush all night, completely overflowing, leaving the sinks barely working. It seems this has been an issue for over 8 months now with no improvement. Enter at your own risk! 2. An important thing worth mentioning is the bartenders. I have been completely ignored by some of them on several occasions... and the times they HAVE acknowledged me, they were rude and almost gave off a hostile vibe, making me uncomfortable and unwelcome. I shouldn't be afraid to ask for service. 3. There is trash on the ground at times, I have even found a tampon lying near one of the games. There are a lot of abandoned drinks and cups that don't seem to get collected. 4. There are always kids running around alone, climbing on things and touching people they clearly do not know. Parents do not seem to care and feel entitled. That is on the parents of course, but I think that it's something this location should do something about! Parents should receive a warning and then be asked to leave if they dont comply. 5. The place smells extremely unpleasant like B.O. and can be humid. The carpets should be replaced or cleaned more thoroughly, I cant imagine all of the spills and bacteria festering beneath!! read more

Update: March 2, 2019: It's 9pm and there are so many kids running around. It's quieter at Chuck E. Cheese. Spent over 20 minutes waiting at the bar for a drink. Just ridiculous. Kids EVERYWHERE and unsupervised. Three bathroom stalls in the women's are overflowing. There are used tampons on the bathroom floor. The restroom water trickled out. Gross. Over crowded. And don't even get me started on the Groupon. Total scam. All but ONE of the machines we could use was out of order. read more

This is one of my favorite places to go to for some fun! The staff is always friendly and attentive. They have the classic bar appetizers that everyone loves but elevate the recipes to maximize flavor. Don't even get me started on the fact that I can have my favorite drinks AND play new or nostalgic games! Even when I am on a budget, I will go on Wednesday for half price games and happy hour deals! read more

Tell me what's wrong with my entree Completely lost my appetite!! A plastic in my dish!! Well that says a lot about the quality of the food. Very disappointed!! My 7 year old son could have choked on this otherwise I can care less!!!!!!! This particular DB needs a complete updown or downup revampment. When it first opened its understandable that they got swamped and they had whatever employees they can get, but now it's time to have great people who can at least care about their jobs!!!!! And oh I still paid $50+ for that experienced smh read more

Dave & Buster's Springfield - Completely lost my appetite!! A plastic in my dish!! Well that says a lot about the quality of the food. Very disappointed!! - American Near Me - Springfield, Virginia

Everything suck about this place management. No manager in sight, wait-list is stupid long been waiting since 6 it's now 10 employees are fine but the way they run the place is not family friendly when they have u at the bar with 3 or so babies read more

So I came out for the promotion of unlimited wings, unlimited video games on Sunday. It wasn't crowded and they had open tables yet it still took me and my group( 4 total) 15 minutes to get seated. Received slow service, but the waiter was courteous so that helped. The worst part was that the wings had the feathers still attached, so it was off putting to say the least. read more

Dave & Buster's Springfield - American Near Me - Springfield, Virginia