While the games are still fantastic and constantly being updated with cool new versions, the restaurant side of the business should be avoided at all costs. On my most recent trip, the service was nonexistent, the food was microwaved and awful, and the prices were insanely high considering what you're actually getting. I wouldn't wish it on anyone. Still good for the games, though! read more

Dave & Buster's Springfield - The unfortunate reality of the "nachos" D&B serves. Absolutely abysmal. - American Near Me - Springfield, Virginia

Food here is mediocre and the service has been patchy at best. Nachos (not pictured) were dry and French fries tasted stale. More than once I have come here and ordered something relatively basic, and had to wait an extremely long amount of time for it to come out. Once when we came they brought out my meals and forgot my partners. They then kept avoiding our table until it finally came out 20 more minutes later. At this point I would recommend the food court or any other restaurant in the mall, over this. read more

Dave & Buster's Springfield - Extra Bacon Burger French Fries - American Near Me - Springfield, Virginia

No one comes here for the food and I can see why. I read all the depressing reviews about the food and didn't expect a culinary experience. I came here for a friend's birthday as she wanted to have a group dinner and play games. I thought about keeping it simple with an avocado toast - how could I go wrong? It's hands-down the worst dish I've had in the past year and left hungry. The "ciabatta" bread was cheap sourdough bread overflowing with cheese and a very salty spread. Even the avocado, corn, and pickled onions couldn't save the "toast". The toppings were sloppily thrown on and falling off with every bite. After a few bites, I threw in the towel. The Mango Berry Bull cocktail without the Bull (no Red Bull) was fine. I don't understand why anyone would put red bull in a cocktail? I enjoyed the sweetness of the mango puree, but could hardly taste the rum. A double shot would have been perfect. The "berry cubes" were interesting and hard to crush. After several attempts, my friend was able to make a small dent in the ice. The server, Brandon, was really nice and friendly. He made us laugh and checked on our table multiple games. He easily split up the check and let us go dutch. I wish I ate before-hand. It was a bummer that we ended up not playing the games - a lot of them looked new and the floor was packed full of them. Wasn't crowded on Wed night. Just come here for the games and eat somewhere else. read more

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Great experience, great service and management. I'll give the food rate of 9/10. Games are amazing and fun. Our server was honestly the best that we've had in so long. I believe her name was Katherine. Definitely would come back and have her again. Managers are very nice and attentive. Definitely recommend here. read more

This location is terrible if you have an issue while you are here. Which you will. Games break and if you swipe a card good luck finding someone to help you. When you do locate them you will wait 30 mins for them to credit you or let you play another game. You waste a lot of time waiting here if something is not working properly. Then if you have any issues no one knows who the manger on duty or and if they do they say ohhhh I think his name is .......but he is in the back so yea. This could have honestly been a fun family outing but due to customer service and broken items and the clear we don't care about anyone who comes To spend money here attitude it was a bad experience. Go to Round1 at least the games work and they have a lot more options read more

I didn't get any food, but I played games on a half-price day. the games were fine. I like the prizes. they raised the price of the chips which makes it pricey. read more

My family (kids:8,3,5 months) came here right at opening on a Saturday morning. Other people were, surprisingly, there too. The games are pricey and my 3 year olds $20 card was out quickly. The giant hungry hungry hippos was AMAZING though! We also ate in the dining area. Service was friendly but slow. It's typical bar food. The beer selection was respectable. I, personally, feel there are better ways to spend money (and time) so I wouldn't oppose coming here again, but it certainly would not be my first choice destination. read more

Took my son and his friend here for games.. Nice clean game room with lots of great games for teenagers. Had a great time and definitely will be back soon.. Didnot try the bar or food.. read more

As someone who formerly worked here, this is me leaving a review as a warning. I was BOH support mostly- cleaning bathrooms, games, and then eventually silverware. My coworker in handling silverware had COVID my last week of work and wasn't wearing a mask nor got tested before coming in. I've also been frequently misgendered by my peers despite listing pronouns on my person. I'm hoping leaving this here will deter others- this place is an unsanitary hellhole and not worth staying at for 10 an hour. read more

Where should I start the last time I came here it was 5 yrs ago so I was hoping for improvement. We randomly was in the area and decided to go here. When we arrived the ladies in front loading our game cards customer service was below average. As we walk in we decided to eat first and we were greeted by a young man with a silver chain in that said boss he was super nice and friendly. He let us know it is a 45 minute wait but the bar is first come first serve. There were a few chairs and he directed us over it ended up being someone's chairs he came over straightened everything up and got us seated. He was such a charismatic guy and he just had amazing customer service. Unfortunately he was the only person in this establishment with great customer service. I'm so upset I can't recall his name. Once we sat at the bar we waited 20 minutes no hello nothing. Other customers came and left after no greeting or service. Finally my friend pulled a Manager aside and asked him to assist us in ordering because we been waiting for 20 minutes. Joe responded we have to really been there that long. Joe was behind the bar but i'm unsure what he does. All I seen him do was stand around , flirt with some chicks and cash out like 2 people. Raven was our server she was super busy her and another female. She took our order she was nice but just so busy i felt bad for her. The bar had a line just to order drinks and Raven and the other female were working that line like crazy ! While Joe just chilled. Since Raven was busy we asked Joe to cash us out he said ok but never did it. Wtf Joe you not doing nothing !! We remained calm for another 20 minutes while a fight broke out near the bar. I was so ready to go at this point . Raven cashed us out and we played a few games since we had all these credits on our cards. But this is defiantly my last time coming to this location. One couple that was beside us got so irritated they left after they ordered food and everything. The wings weren't done , the nachos were good and my drink taste just like syrup. If I could give this place no stars I would but that's not an option. Don't waste your time or money just go to the one in FairOaks . read more

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Food was average fast-casual fare. A little bland but hot and crisp. Staff were extremely friendly and attentive.

Upon arriving the host he was amazing. He made sure we found a sit even if it was at the bar. It went down hill from there. They had 4 people working at the bar and not one of them said anything to us for 20 min. I saw a manager and he instantly had the bartender take our order. We had to flag someone down each time we needed something. The one guy at the bar name Joe did nothing. I think he just work there to do nothing. You ask him for something and he ignored it. The food was just ok. The wings were not cooked properly and but the nachos looked delicious. In the mist of us eating a fight broke out. I thought I was at Walmart but saw the games and realize I was at Dave & Buster's. Not a good experience at all. Will have to go back to Arundel Mills. read more

Dave & Buster's Springfield - American Near Me - Springfield, Virginia

I was reading the reviews and was surprised at the 1s. Dave & Busters is what it is. A loud gaming hall and sports bar...that costs a ton to play games (hello Chuck E Cheese, Bowlero, etc). Our server, Ed, was fantastic. Really patient as we ordered for our son before our own food. And then, made extra sure that my addition of balsamic glaze got on the shrimp pesto Flatbread. My husband said his burger was good but a bit salty. That was our only issue. read more

They do not have mini golf and bowling like they say they do on google. Good variety and cleanliness

This is easily the worst Dave & Buster I have been too. I was only here 30 minutes before leaving. It was really that bad. REALLY. The parking here is terrible. I had a hard time finding a spot. In fact, I actually had to park in the Target parking lot and walk back over to Dave & Buster. Smh. As I walk in I noticed the place is downstairs, and there are a lot of stairs too. Plus, the place is very small. It's like they tried to cramp everything into a basement or something. I didn't like it at all. The first game I tried to play was SnowCross and they had four bikes to play on. NONE of them worked correctly. The Fourth one didn't pan left, the third one didn't allow snowballs to be thrown, the second one didn't allow me to put in pin code, and the first didn't allow me to pan left. Sad. A game tech (Eddie) came over to try to resolve it, but then he noted that he would have to disable the entire system and they may have to order replacement parts. Sad. The second game I tried to play was basketball. The ceiling was leaking on the game itself and only two out of six hoops were in service. Epic Fail. Pitiful. The hoop didn't move either. I was later told that they removed the motors so the hoop wouldn't move. Sad. The third game I tried to play was HYPERPITCH. The game kept glitching. So the Game Techs came over again and noticed the problem. They tried to reboot the system. As I started playing the censors cut off and they had to cut the game off again. Unbelievable. At that point I was DONE. I went to the gift shop to at least get a toy for my little cousin and they had half of their inventory OUT OF STOCK (see pictures). What the hell is up with this place?! And when I spoke to a Manager about my 30 minute experience I was given excuse, after excuse, after excuse. Never again would I return here. Trust me. This was my first and last time. Before I visited this Dave & Buster I thought White Marsh (Baltimore) was the worst ever. This one easily takes the cake. This is by far the worst Dave & Buster I have been too. If I could give no stars I would. Just an overall poor experience. read more

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Dave & Buster's is a good place to eat and drink but it is not the same as it used to be. This place is flooded with millennials standing around and running amuck when I am trying to enjoy a good game. I can't play one game without one mouth breather touching me and waiting for me to finish what I was playing. If you want to play most of the games here, you'll either have to wait for it to free up or just never play at all. In regards to eating here, you can expect to wait 45+ minutes just to sit down even if it is a party of two. read more

Came here tonight and was absolutely disappointed and stunned with how this place has become. Last summer this place was awesome, don't know what happened to this place. They changed the games and layout of the games and they were all for tickets or just really dumb. There was one game where you have to launch a ball into a hole and we wondered why no one was playing and it's because each turn requires more points/scanning of the card. The games didn't always work and the fact that they're big on scamming you of points is absolutely ridiculous. We ended up leaving less than an hour later. I also don't like that a lot of the games now are larger versions of games you can play on your phone like fruit ninja, subway surfers, and doodle hop. If I wanted to play those, I wouldn't come to D&B. On top of it, service at the bar was absolutely horrible and made no sense. My boyfriend and I went here tonight and my boyfriend is active duty military. He doesn't care his military id around for security reasons and uses his other (expired) ID that has his birthday on it. I'd understand suspecting it's a fake ID, but no one can just fabricate the fact that they're active duty military and this was the first time he was denied of a drink ever and he's lived in the area for three years and used that same ID at dave and busters. After the manager denied him, he had a smug look on his face too. It totally ruined our night and we ended up not having as much fun as we could have. Will not be coming back here again. read more

Decent selection of games but seemed as if there were hardly any employees on shift. If there are any issues, there's a good chance you'll be SOL. read more

I remember 10+ years ago that this place used to be the gaming capital for adults and had plenty of games for kids. Seems like after they've gone mainstream and expanded, each location depends on management and location. I've been to this location several times with most recent being at noon on New Year's Eve. This place is a mess. They are understaffed and have been on other dates and times I've been here. They also lack enough floor space like other larger D&Bs. It's almost like the company saw an opportunity and just bought out whatever was left from the Springfield Town Center. While this place is overpriced like many other locations, it lacks some of the gaming I've seen at others like a large pool hall, bowling alley, and shuffle board. I've also been to locations that had a virtual driving range too. The food/restaurant area here is pretty pathetic. On the most recent time, tables were lacking since many weren't cleaned and ready for new customers. I sat down for 5-10 minutes waiting to be served. We never were. We got up and left at ate somewhere else in the mall. D&B has become more like a disfunctional and overpriced Chucky Cheese. Come in with low expectations. Great for kids I guess since they aren't paying for the gaming cards... read more

Been here a few times but first time reviewing. Parking, is always crazy here and almost always unavoidable. This is one of the main things that stops me from coming here because it's such a mess navigating the parking lot. The arcade is pretty big and there's a lot of great games that you can't find in regular arcades. My cousins tried the VR section and seemed to have loved it but it does cost extra. One suggestion I had (that I'm sure has been address) is more hand sanitizing stations just based on the amount kids playing. I've only eaten here twice and the food is ok, definitely not much to write home about and service can vary based on the day and how busy it is. Definitely worth a visit to check it out but be weary of when you go because it'll be hard to park/get around. read more

It's always a good time at Dave and Busters whether you play the games, come for food, or a few drinks. They have a good combo of all different kinds of games; ones to rack up tickets, ones fun to play with friends (ddr and guitar hero), VR, and classics (skeet ball). They have good deals for different days and certain times such as happy hour for food and drinks and discounted game play. Groupon sometimes has deals online too. I like getting their drinks because they are unique. My favorite is the coronarita. My friend and I shared a beer tower of miller lite and paid less than $20 for 100 ounces. Overall I like this location the bartenders are definitely the best of the staff and get you everything you need quickly. read more

Seriously, the low reviews must be because they aren't coming to the bar. How could you possibly leave a review lower than 5 stars after meeting the man himself, Mr. Robbie Rob?! I don't think I've ever met a bartender as personable and incredible as him. My boyfriend and I came out from California to celebrate his birthday and we had no idea the treat we'd be in for. We hadn't even sat in our seats before he welcomed us so warmly. The conversation and jokes were the best part of our night!! I wish every time I sat at a bar I was greeted by someone as amazing as Robbie. Can we get him a raise?! If you come to this location, he really makes it worth your while! I just wish I didn't have to commute from California to see him. I'd be here all the time! Also, I'm super full and look at how many fries I have left. Crazy! read more

Dave & Buster's Springfield - Garlic Parmesan Truffle Fries - American Near Me - Springfield, Virginia

This location is my favorite! Great service!!! Love the dining and playing experience. read more

Dave & Buster's Springfield - Truffle fries - American Near Me - Springfield, Virginia

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Horrible service,2 hr wait just for seating,the woman at desk for seating is rude & seemed irritated Won't be there again! read more

Fun time with friends. Ate in the bar seating area and food came out pretty slow considering there weren't many people. Server was nice. Steak salad was pretty good and filling, although they didn't get the temp right. Played games afterwards which was a good time. For 4 people, we spent $55 total on the card plus loading the tickets. They have okay prizes although really not worth it based on how much you spend. Overall good time. read more

Dave & Buster's Springfield - Steak salad - American Near Me - Springfield, Virginia

I would have gaven it a 5 but I didn't get my 500 tickets so there was a big thing where an employee had to come over and help out but the food was yummy and the employees where nice I did get the tickets back though. So all together a really good Ambiance. read more

BETTER THAN A 3 BUT NOT QUITE A 4 STAR PLACE.. It's hard to assess a restaurant as a good or bad place during these times; however, I will attempt to with D&Bs. I recently moved here and while attempting to eat here, it appeared understaffed and over seated. They definitely needed more staff at the time because the restaurant was pretty full per allotted authorization. The server was ran ragged and it took on average 10 mins to get a drink, 30 mins to get food, and waited another 30 for my check, but the food was well cooked and tasteful and the drinks were great which is why I gave 4 stars. If your not in a hurry, then this shouldn't be an issue for you. The bartender, she was exceptional, and was quick to make the drinks...delivery was just not on par. Overall, great food and drinks, and improved (or more) service would definitely make this a four star or five star establishment. read more

My boyfriend and I had such a great time! Especially the bartender Robbie Rob! He's so cool, approachable, funny, made us feel so comfortable and welcomed. If you want to have a good time definitely stop by and ask for Robbie Rob on Fridays and Saturdays!! WE LOVE YOU. read more

Dave & Buster's Springfield - Robbie Rob AKA the best bartender!!! - American Near Me - Springfield, Virginia

My kids love Dave and Busters! This is where they always want to come for birthdays and special occasions, and it's quite expensive (even moreso now that they took out all of the cheaper/old school classic games like skee ball. :( I love skee ball :( ) so we don't go as often as we used to...but it is still a very fun afternoon, when we do visit. This location often has several games that are out of order BUT we went last weekend, and they seem to have fixed a lot of them. Food, games and prizes are all way better than Chuck E Cheese (the food is also rather expensive for bar food). The main problem is with the service. The gaming area is always packed, every time we go - but the restaurant isn't yet the service is ALWAYS incredibly slow, busy or not. The servers and bartenders often seem confused as to who is responsible for what table (that, or they are just uninterested in serving you) and it takes forever to get even the most basic kids meals. read more

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Expect crowds on weekends. They have a bunch of games and they do a good job maintaining them. I've been to Dave & Buster's in Maryland and New York. This one most closely resembles the New York location. Upon entering, you see a long counter with employees who are there to help. The employee who helped us was very sweet and knowledgeable. In the past years, we had somehow collected 5 Dave and Buster's cards with different points in each one. She was patient as she transferred everything into one card. After you enter the doors, walk down the stairs and to your left is where you can grab a bite to eat and to your right are the games. Restrooms are clean enough, they could always improve upon that. Came here on a Saturday and we expected it to be busy. You will most likely have to wait to play certain games, so bring your patience. They have definitely made some improvements on the games and set up since I've last visited Dave & Buster's in MD. Overall, I like how it's connected to Springfield Mall. read more

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Place is for 10 years and younger and for no customer service it is very overpriced thank you don't know bro oh no the read more

Dave & Buster's Springfield - NO CUSTOMER SERVICE the place is over priced. - American Near Me - Springfield, Virginia

I went to D&B this past Wednesday night (after 9pm) and it wasn't crowded surprisingly. I have been avoiding this place because I thought it would be super packed for at least a month but the place was pretty empty for half off game night. We got seated and served within 5 minutes however it took our server 15 minutes to bring our drinks. We ordered the bistro steak and shrimp with lobster Alfredo dish and the short rib and cheesy Mac stack. The food came pretty quickly however we had to wait to eat because we had to ask for silverware. I had the Alfredo dish which was good. The steak was cooked perfectly but it was kind of bland; nothing impressive. The shrimp was the best part of the dish. If I had a choice I would've just picked the shrimp and skipped on the steak. There were little lobster bits in the pasta but that wasn't that good. My boyfriend had the sandwich which was dry when it came out. The Mac and cheese wasn't cheesy at all and the short rib could've used some sauce. Overall it was a disappointment because I was quite excited about that dish. However the tater tots it came with were really good and crispy. They have a huge variety of games and multiple of each game so you don't have to wait. Although this D&B is a small one there were enough games to keep me entertained till closing and we didn't even get to try them all! I would recommend having hand sanitizer or sanitizing wipes around the place. Definitely coming back to finish playing. read more

Dave & Buster's Springfield - Short rib and cheesy stack - American Near Me - Springfield, Virginia

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Surprisingly this Dave and Busters is pretty big! It doesn't look like it from the entrance, but it goes down a flight of stairs to a lower level. It can also be accessed from inside the mall. I went on a Wednesday and I highly suggest you do the same; all games are 1/2 price!!! It was actually busy on a Wednesday. I sat and ate while the kids ran around and played games. We were there for 2 1/2 hours and could have easily stayed longer. Minus: The service in the dining area was not great at all! The bartender was really slow and never brought the drink I asked for. We sat at the table and had to waive down a waitress to take our order. Me and my buddy each ordered a mixed drink and they were both a pair of the weakest drinks I've ever had. I ordered a tall beer after--the beer was stronger than the Long Island iced tea I ordered! The food was okay, but that took forever to come out too! read more

Dave & Buster's Springfield - Tons of TVs! - American Near Me - Springfield, Virginia

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After waiting for 30 minutes at a table without anyone taking our order, we moved to the bar where we had to wait an additional 30 minutes for a bartender with a bad attitude. Despite only having 10 customers at the bar, the bartenders seemed clueless, just walking around without making drinks. When we requested a manager, one came over with an unpleasant attitude as well. Three bartenders unable to handle a few customers, inattentive servers, and a disrespectful "manager" - the staff is utterly incompetent. read more

I usually don't fancy steaks at chain restaurants but I got to give props when it's due. Sirloin with bacon wrapped shrimp and lobster cream sauce was tasty! So were the ribeye nachos. My friend and I went to watch UFC229 with a $10 cover each. Our bartender, Winston, was great on a busy night. He kept us topped off and all the guests around us. read more

Dave & Buster's Springfield - 5oz sirloin, shrimp wrapped in applewood bacon, garlic mash and lobster cream sauce - American Near Me - Springfield, Virginia

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Ok so I come here often with my daughter and the food & games are the reason we keep coming back. The service is hit or miss but today started off with a miss lol they took forever to bring water and our food but the manager made up for it so we will be back and hope for a smooth visit ;-) read more

let me start off by saying don't go in here for food or drinks! They drinks sugary asf you don't taste no type of liquor in it then they don't give you fresh food its like they pre cook the food put it up until you order it then warm that sh*t up they is sooo triffling in here! my drinks was sugary & my wings was hard and dry i ordered buffalo wings and the sauce was dried up on the wings!! THEY GIVE OUT OLD FOOD read more

We all know not to go to D&B for the food. That's a given. If you get hungry, have something simple, wash it down with a beer or any of their other non-neon drinks, and move on to the game floor. Unfortunately, the game floor at this location can be just as disappointing as the food. I've resorted to calling it Dave & Busted. At any given time, you have a 50/50 chance of a game not working, being out of service, or just randomly taking your credits without starting the game. The staff is young so I'm sure they're not trained or paid enough to actually care about the operations of the facility. It's a real headache to find someone who actually knows how to fix a machine or get you a refund so you're left with the decision between faulty customer service and faulty games. The choice is yours! They have a really cool VR attraction at this location which, instead of utilizing $5 worth of credits, you have to get $5 loaded on your card to get on the ride. Unfortunately, since nothing works, the kiosk right next to the attraction is shifty so you'll likely have to go back upstairs to load that $5. At one point, only ONE kiosk in the entire building was in service. It's pretty crazy. Last, but not least, be careful not to run into the indoor waterfall they have coming from the ceiling in there. I don't know what the facilities budget is for this location but someone needs to look into increasing it. I've been going to this D&B since it opened and every experience is progressively worse. I love arcade games so I won't stop going but expectations have to be tempered. read more

3/2/21 While standing inside this Dave and Busters  a Year ago, thoughts of how expensive it is to play these games came to mind. Some of these games are $3.50 per game or higher. Since you are not physically putting dollars into the game your playing, it does seem to matter. This plastic reloadable card is your form of money and entertainment.  Putting $60.00 on the card  is no big thing. (Yeah, especially if your not the one paying for it.  There are other ways to get money to play the games at Dave and Busters. Depending on what meals you aquire,  you can get credit to some or many games.  Pity the company that did the moving chairs rides went out of business.  They cost a good chunk of change, but they were fun. Very few arcade rooms still exist today. The PS5, XBOX360 and the very kid like system called Nintendo Switch have all been dominating the arcade rooms.  Why spend 0.25 to $1.00 (which seemed pretty high paying $1.00 back then) when you can play a game over and over and cost you nothing. (Unless you are the one who bought the game and not your parents)   Ahh, the videos I enjoyed playing are now on systems. Most games you will find at Dave&Busters are racing games where you feel yourself moving with the game, to ticket collecting games and finally arcade games many of my generation knows like street fighter series,  P.O.W (Prisoners Of War),  Goonies,  Kung Fu, Donkey Kong and Mario brothers. Other games out there are shoot em up games like House Of The Dead,  CarnEvil, Buckrogers, Police Trainer and Resident Evil Biohazard. Many of these games are a lot of fun, but you might not see all of these games at a Dave&Busters.   Still, food, folks and fun can be found here at Dave&Busters.  Let the good times roll...don't forget to bring your face coverings. read more

I love Dave and Busters and I just moved to the area, but I was completely disappointed in this place. The customer service was ok but most of the games either crashed or was shut down due to social distancing, we waited about 30 minutes to be seated to eat because of a busy Friday when we finally sat down we waiting 20 more minutes just for our "waiter" to serve us we finally put in our order and then the manager came to the table at 9:40 and says " I'm sorry but we closed our bar already" at this point I'm so annoyed he offered us free food but I feel like that just isn't enough and now as we sit here waiting on food we still wasn't offered water or even something to drink while we waited. This place needs a lot of work I'm sorry but I won't be back. UPDATE: It's now 10:05PM and we left we sat there and waiting for our "so called free food" NEVER CAME I'm disgusted read more