Wow. I have never seen such a disaster of an opening weekend for a bar. The bar wasn't even that busy, they had 5-6 bartenders working, yet there were 10-15 minute wait times for drinks, and the bartenders acted like this was their first serving job. They also ran out of Miller bottles at one point, so my friend who had ordered said "Ok, Bud Light is fine" and the bartender goes "oh well I already rang in Miller so you'll have to stick to that but check back in a few minutes." ????? WTH! Also they were prioritizing everything wrong. People are trying to order drinks, and you've got bartenders taking TicTacs, people organizing tab receipts, clearing plates from areas no one is sitting, before taking orders. It was unreal. The only reason I'm giving it two stars instead of one is the gaming was pretty fun. They have some cool games there but the gaming area was busy and we had to wait before playing any games. They have got to get the bar functioning properly, that put a huge damper on everyone's night. There were so many angry people at the bar. read more

This place is just too darn crowded. Like I'm talking about almost elbow to elbow crowded. It's so hard to get a table to sit down at especially on the weekends. They say that the tables surround the bar area is first come first serve, but it's just so busy so... good luck. People get mad when they're waiting to play games. I have never heard the rule about you play one round and leave so the next person can play. Listen, I'm paying for every round so I'm staying here until I'm done. Or on the shooting games if I pass one stage, I'm going to the next. The one time I went and we actually sat down to order food and drinks, our waiter was horrible. He forgot dishes and he forgot drinks. I was not happy. Needless to say, just too many people. I think it would be more fun with less people. It's so busy at the bars too that it's really hard to get someone and order drinks. I don't understand why there are so many little kids at 10pm or 11pm. Like get out... there's enough people as is. I probably won't be coming here again any time soon until the hype dies down. read more

Afraid I have to agree with the majority of the other lackluster reviews of the place. My son and I went during Christmas break and were immediately disappointed by the low end look of the dining room; very dull and cold compared to the Arundel and former White Flint locations. It's clear that the suits at corporate wanted to invest as little money as possible into the construction of the Springfield Mall location. Remember all of the wood paneling and upscale look of the White Flint D&B? You won't find it at the Springfield location. We were lucky to score a table in the bar area as soon as we arrived, but it took a waiter forever to arrive and then he would routinely disappear for 30 minutes at a time. The food was average, but I've grown to expect this from D&B. Face it, you don't go to D&B for the food... Or the service. As other reviewers noted, the selection of games is pretty lame compared to other D&B locations, and yep, the game room is somewhat claustrophobic because everything is crammed together. Stay away on Friday and Saturday nights if you're over the age of 25. It used to be a big deal to go to D&B and was something we only did once or twice a year, but the Springfield location is so lame that despite being only 20 minutes away I don't see us ever going there again. The Arundel D&B perhaps, but not Springfield. Oh how the mighty have fallen. read more

First off, I just want to say how important it is to review the yelp reviews before visiting Dave & Buster''s! I couldn't agree more with Kimberly S, the hype of the new location was definitely REAL. Upon arriving to Dave & Buster's, which is located right next to the mall entrance, next to restaurant Nando's Peri Peri and Maggiano's on Frontier Drive (GPS took me to the other side of the mall, darn!) We noticed a large crowd waiting in front of the entrance. I start to wonder, did I decide to go too soon since their grand opening? Who knows, I am here and ready to play! Turns out the entrance is where you go to cool off after enduring the hot steaming play area downstairs - YIKES! After making it through the crowds, we slowly make our way downstairs. One step onto the bottom floor, my friend's glasses started to steamed up! Not sure what the age policy is, but in my previous D&B experience, no kids were allowed after 9:30PM. It was about 10:30PM and there were families and children still running around. Overall, I did not get to play any games. I simply watched a few friends make their way into the crowd to play a handful of games and headed out to Yard House to end the night. I can see this location having potential, once the hype dies down. I would definitely return by the end of the year to see if the experience has improved. Otherwise, find me here in 2017! read more

Always a fun date night.... although definitely not on weekends, so packed you can't play any games and wait forever at bar and to be seated. I love dave and busters for a fun Monday night or random Wednesday night out with my boyfriend for a fun, competitive date night! read more

Kids... Unleashed little tribal children everywhere. Game area: Small. Games are tightly close to each other and difficult to take steps without bumping into a toddler. Not many variety of games and almost all the games had a waiting line. Surprisingly a lot of strollers left in the way of games with parents leaving their coats on the game chairs...Overall, trashy atmosphere and meh. Food: Cold... I didn't believe the other reviews till I got my hard cold burger. I couldn't force myself to take another bite even after couple beers and drinks. Very disappointed. They brought me the wrong drink, but asking for anything meant another 20min wait.. And my mysterious drink was very salty(?) This isn't the place to eat for sure. Children were walking around servers with large plates of food...lots of irresponsible parents not watching their kids. Several "lost child" announcements were called during the 3hour visit. Dangerous. Overall: This place could be better. A curfew after late night would be preferred. 2 stars because The food area and game area were well isolated and the location was fairly clean. Otherwise, would not come back anytime soon! read more

Waited for over 2 hrs only to be told they tried to page us 3 times so we would have to be put on the list all over again. Also, I thought this was supposed to be an adult arcade? There was nothing but toddlers and baby strollers everywhere. No thanks. read more

I met with a networking group at this location for a few months from February to July 2018. The service and quality of food steadily declined as we met weekly for lunch. The meeting room where we met was very nicely cleaned as we arrived every week, and made for a professional look to guests. However, the drinks that were available to us changed from week to week. Sometimes we did not even have knives available unless requested which was a problem with a meeting of 20-30 people. I think that if you are a group with children that are there for video games, they may do better. However, they should not market it to business professionals that are looking for good service. In our move to other venues, we were met with much better service from staff that was more used to catering to business groups. read more

What a shitshow. I guess we already knew that though. We came in during a weekday afternoon for lunch. We sat in the bar seating area and waited to be greeted. No dice. I finally got up and asked some waitress for menus and service. As we waited awhile for our drinks, my bf and I both went to use the restroom and, OH LOOK, all the restrooms in the entire place are CLOSED OFF. What could have possibly happened?! So we had to literally leave and go inside the mall to use the restroom. Man, what a major problem. We ordered the pizza bites as an app (dumb) and I ordered the chicken tenders and my bf got the philly cheesesteak. My tenders weren't terrible, his cheesesteak was pretty bad and the pizza bites were horrible. Actually, I wouldn't even eat here. They do have some decent beers on tap, but I don't think you're even aloud to walk around with them. Just go to Yardhouse, drink and walk over. Games are pretty cool, albeit pricey, but the ticket system is confusing. I went in to cash in our tickets and it seems like you have to have at least 350 tickets to even start the bidding. So we basically just held onto our tickets and card for the next time (if there is a next time). Whatever. We wanted to see what the fuss was all about, perhaps we'll return on a rainy day to see if there are any improvements. read more

Compared to the one at White Flint mall in Maryland. You are losing some serious sleep if you make the trek here. This establishment is 25 minutes from my home, I've gone to places that are more than hour away and they were totally worth it. This place is a total pass. This place is halfway done, it seems they won't finish it until they know they have concrete numbers to last more than one year. That being said, it's just not worth your time. Goto to Maryland for D&B goodness.. FYI this is coming from a gal that hails from NoVA ;) read more

The food is amazing. Thursday's unlimited wings with game card was perfect for my son. Great prices. Nice drinks. I would go again.

One of the worst bar experiences I have ever had. The staff were rude, slow, and clueless. My friend got the wrong drink twice (impressive, when all she ordered was water), and it took me a solid 30 minutes to get a beer poured -- then another 15 minutes for them to close out my tab. Upon trying to get the attention of a bartender, I had a waitress put her hands on me to quiet me down. Under no circumstances is this EVER acceptable. Moved over to the seating area, and while our waitress was nicer, the food still came out wrong. Our appetizer came out after our meal, and the second beer I ordered -- twice -- never came. Thankfully I wasn't charged either time. Perhaps this is a situation of a new restaurant working out the kinks, but for now, it's a disaster. Avoid if possible. read more

I'm not sure why I was surprised to get bad service because we went in around 10ish at night. We had a long day and wanted to get our game and grub on. We got our game on but the grub was missing. I think I ordered nachos with some beer and what came looked like a kindergartener had thrown up into his lunch bag. The beer was ok - lukewarm. and the waiter acted like he was doing us a favor by waiting on us. I don't have a D&B's near my house so I can't say whether this is typical or not. I will try again, but its going to be a minute. read more

Waited over an hour for a table while multiple people went before us... food was clearly microwaved and took forever to be served and then it took an hour for our checks. Almost 3 hour laters and we all have salmonella. read more

Lots of fun and very loud but hey, what do you expect? The food is average and the facility is clean. All the games seem to work and be in good repair. read more

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LOUD! OMG, we went for lunch and it was SO freaking LOUD! Hubby and I could barely hear each other! We could barely hear our bartender. FYI, there is NO LUNCH menu! For 2 beers and 2 meals it was $60! OUTRAGEOUS! Never again. THEN the bartender kept pushing some card thingy to play games. DUDE, it's our first visit, we don't even know if we're coming back and you're pushing gaming cards!?! There is NOTHING the for average visitor! Hubby got the wings and ribs plate. Had to ask the bartender twice and some young guy with a headset THREE times for ranch dressing to go with his wings. I got some shrimp pasta dish. It wasn't memorable enough to even remember the name or what was in it. We should have gone to the Yard House because the beers were substandard and bland. their lines truly needs to be cleaned. One visit was all we needed to know. I've already informed my regulars at my bar. read more

I'm usually skeptical to step foot into an establishment with 2 stars, but I tempered my expectations and understand what all the major concerns were. As a result, I came with coworkers for happy hour around 6pm on a Wednesday rather than the weekend. Honestly, my experience was pretty good. We got a table right away around the bar, our server was attentive, asked new people who came later if they wanted drinks or food, and got us seperate checks. Highlights: - Come during the weekdays. I can understand how terrible this place can be if its hot with a million people and there's a wait for every game. - On Wednesdays, the games are half off. Great value. The Skee ball game was 1.3 and our $10 card was 60 tokens I believe. - On the weekends, I would go somewhere else for food and then come down for the bar/games. - Weekday happy hours start at 4:30pm. - Cheesesteak I got was pretty good. Nothing amazing, but pretty typical for a chain restaurant expectation. read more

Kind of a shitshow... First of all it was at least 90 degrees inside. Everyone was sweating...I'm not sure if they had the heat blasting or if it was just crowded, but it was semi-unbearable .This D&B is pretty small, so on a weekend night, it was packeddd. Some of the more popular games had actual lines forming for them. I've rarely ever seen that at a D&B before. Also, because of the size of the place, many of the racing games had only 4 machines. So only 4 people can play at a time. This is tough if you're there with a bigger group...I've been to bigger D&B locations with 10 machines lined up next to each other (and I hear there are some other D&Bs close by that have that set type of setup too). Definitely preferable! But I guess this location is pretty limited since it's only so big and attached to the mall. The dining/bar area is fairly small but given how crowded it was we didnt have all that much trouble grabbing a table (which are first come, first serve). The service was as good as it could be, considering how crowded it was but the food is not so great -- if you can, go eat elsewhere in the mall like Yardhouse or &Pizza first then come to D&B for games and beer. They have beer towers ($30 for 100 ounces), which arent a bad deal for any of their beers on tap. Overall, there's a pretty decent selection of games but if you're trying to collect tickets you need to be somewhat strategic about what you spend your points on. Many of the games don't give you virtual tickets (and the virtual tickets thing is kind of confusing - miss the days when there were paper tickets!). D&B is pretty fun though for an afternoon if you have kids to entertain or want to be a kid for a few hours! read more

This was my last Dave and Busters in Springfield experience. The bartenders really need retraining could not get service at the bar. My friend tried to waving the bartender down he looked at us but did not acknowledge if he took our order or not. We finally gave up and left. Also the bathrooms really do need a good cleaning that was disgusting and unsanitary for a mens room did not feel comfortable using it. Overall I recommend trying another location the one in Springfield is not a good presentation of the brand. read more

This is one of those places that does a pretty good job considering there are few, if any, competing brands. If you go during the off hours and bring hand sanitizer/wipes, you will have an awesome time with friends or a date. On slow days, especially half-off-points Wednesdays in the early afternoon, I've had a total blast. But, if you go in the evening it will be awful and crowded. I made that mistake one time and it was like a daycare, even as it got late (11pm). So timing matters! read more

Great start. Seated right away in front of four big screen tvs. Then it was downhill from there. After ordering drinks, the waitress disappeared. The drinks were watered down because the ice had obviously melted. We ordered apps and dinner at the same time since we had waited so long. Once again the waitress disappeared. She reappeared 30 minutes later to apologize about the wait. She said that if the apps were not out in 5 minutes, she would have the manager come talk to us. 15 minutes later the apps showed up cold. I flagged down the manager and made him aware of the situation. He sincerely apologized and indicated that 'the kitchen was murdered' and that he would rectify the situation. The meal was served 10 minutes later with cold fries and undercooked, though tasty, burgers. Besides being given an empty ketchup bottle for our burgers and fries, the Servers were super polite and apologetic. Despite growing pains in this new establishment, the kids had a ton of fun and with some efficiency in food prep, D and Bs will be great family fun. Oh yes, the manager took 15% off the bill. I'll definitely return after they hopefully get their kitchen right. However, The bar area is close to the arcade and will make for an extremely loud place for sports or even as a gathering hole unless management can modulate the volume of their games read more

Horrible experience. Dave and buster in white flint would get busy, but it wouldn't be 100 degrees! We had a seat at the bar so the bartenders were good, we didn't have any issues getting drinks. The issue was the amount of people which yes, they just opened. But goodness, the amount of people was overwhelming. We didn't get to play any games due to the mass amount of people and the fact that it was a sauna in the building. Plus, the amount of kids is ridiculous. I'm sorry, but Dave and busters is for adults. Take your kids to chuck e cheese! read more

The most inattentive service. We did not get silverware and had to ask for napkins. Waited 40+ minutes for our second drink, despite being told, "I'll be there in one second!" several times. Apparently you are better off sitting at a table, because you will be ignored at the (not even full) bar...on a Friday night! We would've left long ago if they were not holding our card hostage behind the bar. I would never return. read more

Dave & Buster's Springfield - American Near Me - Springfield, Virginia

As many people can guess, it's super busy of course because it's fairly new. So I wasn't expecting much from it being quick service. The wait was over 2.5 hours so we went next door to &pizza instead. It took about 20 minutes to get the bartenders' attention, which sucked and the prices are kind of high end. The games are fun though but the lines were super long for the majority of them. The bathrooms weren't very clean either. Hopefully it dies down soon though so I can give it another chance and actually try the food. read more

This place is a great time for adults, too! My friends and I had a great time playing basketball, Mario kart, and air hockey here last night for about 2 hours! We also enjoyed the half price cocktails during happy hour. I had the blueberry lemonade and it was delicious! read more

I am glad we have a Dave n Busters closer to the NOVA area, but it needs improvement. The game selection is not bad, but it's more for kids and not adults which the whole point of dave n busters was to have a place for adults. The food is average, never cared for it even at the White Flint location. The service was ok, everyone was pretty new since it opened in December so mistakes were to be expected. One thing they NEED is a curfew for those who are 21 and under. I've heard they have one at the white Flint location around 9pm, PLEASE bring this to this location. I came on a Saturday night expecting one and was disappointed to see teens and kids having the ability to stay until closing time. It would help make this place feel more like for adults if they brought in a curfew like White Flint. read more

I used to be a fan of the old White Flint Mall D&B. And I was super pumped that this location was opening. Sadly, my first experience here fell far short of adequate. The meal service is totally lacking in process. The staff are friendly, have a good attitude, etc. but the management has no appreciation for procedure. Every mistake (enumerated below) was caused by lack of consistent process. If management can fix this, it will rise to a 4-star joint. We went on a not-busy day at a not-busy time. It took several interventions before we got a server to notice us. We didn't get what we ordered. (Entrees, sides and drinks were all messed up) No water, even after asking for it three times, no condiments came out with the food. At one point, in the middle of our meal, a server for a neighboring table came and asked for our ketchup to give to another guest. (What? Are we supposed to say "no"?) The game-playing area is exactly the same as it was 20 years ago in White Flint. You'd think something new would have come out. I would like to bring my daughter here every week, but they really need for management to step up and deliver consistent process before I can make this a regular hangout. read more

It has been a few years since I set foot in a Dave and buster's and now I remember why. First, the hostess was annoyed that I asked for 2 booths go split up our group of 11. I was only trying to help her out by making it easier to place us. Instead she acted annoyed and grudgingly put my name on the list. The dining area was not even full when I asked for it and we still waited 40 minutes. The hostess did not provide us with place settings. And she put us at a table for four even though she knew we had a party of 5. When we asked for another chair she got annoyed and gave us attitude about it. It gets better! We ordered our food and one of our guests asked for a plain cheese quesadilla. The waiter brought out a quesadilla with parsley in it. We sent it back. 20 minutes later, they bring out another quesadilla without cheese. Sent it back. Another 20 minutes and we still did not have out quesadilla. 20! For a tortilla and cheese! I could have gone to a supermarket and bought ingredients and gone home and ate cooked one in the time it took for it to serve us. They gave us the wrong sodas multiple times. Tried to give us fries to make up for our wait. And then tried to give us a dessert to make up for our hour long wait for a quesadilla. A quesadilla. I had a group of kids who had parents waiting for their kids to come back. At no point did a manager come and speak to us to apologize. And at no point was any attempt made to make amends for this. Never coming back to this or any other Dave and Busters. read more

Let me just start off by saying I'm super excited to finally have a D&B located in VA-sooo much more closer to me than the one located in MD. I came here the Saturday after Christmas, aka the first week of its grand opening, and of course, no surprise, the place is COMPLETELY packed. People were waiting in line to be seated at the restaurant, playing games, and standing around watching the football game or socializing. This made it extremely hard to navigate around the place but again, it's their grand opening week so of course this is understandable. What really got to me was that I was so excited to play all of my favorite games only to find that a good handful of these were completely unavailable due to maintenance issues. I find this completely absurd considering these games should be new-the place is new! Another negativity is that depending on what mobile company you're with you might or might not have service at all. I currently side with T-Mobile and got absolutely no service the entire time I was in the building. In reality this venue is a great place to come and socialize, play games, and earn cool prizes. I also loved the idea that they're putting effort to be more "green" by offering the option of having your tickets automatically saved on your game card instead of printing out after each game. D&B do need to, however, get a better handle on the games that their offering and find a better way to control traffic. read more

Honest review here- don't be led astray by the other whiny yelpers. Is this place busy because it's new? Well, duh. I don't understand why this is shocking or upsetting. This literally happens everywhere. Not sure why you wouldn't expect a brand new business to be busy. ANYWAY- if you're still tempted to come out then do so. We had a great time here the other night. Yes, the wait for a table was over an hour but we knew this going into it. We put our name on the list and went to play games for a while. They had a ton of games to choose from and really only had to wait a few minutes to play the more popular ones. We finally got seat and ordered some food. I ordered the bar chicks (mini buffalo chick) with fries. Wasn't blown away...bread seemed a little old. But it wasn't awful. He ordered the bang bang chicken spicy Thai noodles. I finished this off and it was so good. I was very surprised at how much I liked this dish. I would totally come back just for this. Other aspects: Bar area was quite crowded. We were able to work our way through to get a drink fairly easily though. Things to improve: Why must you have the bathroom on the other side of the building away from the dining area? Kind of annoying. I will agree with the other reviews that the kiddos have to go. I can understand that they are there earlier in the night, whatever. But not late at night please. Have some sort of rules for this. Being that this is advertised as an adult place, they should try to keep that ambiance. Sorry high schoolers- this means you too. read more

The seemingly endless games are super fun for all ages. Noisy place that sound somewhat like a casino. My son absolutely loved it. Great fun! The low rating is for the number of games out of order and the terrible service at lunch. The food to include kids pretzel dog, turkey sandwich, and pork sliders was mediocre at best. The server was terrible. We were 5 people and he only entered 3 orders. So all food was served at different times. He was absent for most of our meal making it tough to get condiments. We tried to flag down another server and he said "hi" and walked away. There is something wrong with this restaurant. Games YES. Food NO!! read more

If you are trying to eat here I don't recommend. I went on Saturday with my bf and my family. This was my 3rd time going since my nephew likes to go because he gets to play. Now if it was for me I wouldn't even try it. This is why. If you are just looking to go and play on the machines and have a good time on that. Yes I would go,but do not go on Saturdays it very busy and you have to wait along time to play on the machines. But if you don't mind that go for it. Now if you are trying to go and enjoy dinner, this is a terrible place to do that. The service and so slow or sometimes non existent. The past two times that we went we had to wait about 45 mins to get a table which I don't mind because I now it's busy and in the mean time we can go play. The 1st the server took a long time to come to the table. When someone finally came to the table he said that he was just going to be taking drink orders and I was like OK. After that I guess the real server came by and we decided to order everything at once because we didn't know when we were gonna see him again. Now the food took for ever and it was a bit cold. 2nd time the server was training and she did a good job she was nice and staying on top of everything. But again our food took for ever to come about literally about 45mins. Now this past Saturday (09-22-18) would be the last time I try to get a table or even food at this place. My bf and I wanted a table so we went to the host to ask what the wait was. She said it was an hour. She said that the tables around the bar are first come first serve. So my bf said let's go check it out. We found two spot at the bar and we decided to take them. Now someone had just gotten up so it was dirty we waited until they cleaned. We sat down and we waited for probably about 10mins and no one even acknowledged that we were there, that bar tender looked at us but never said anything or even try to come To us. Like yes I understand you are busy I work in a restaurant as well I know how things can get. But the fact that they didn't even said "I'm sorry I'll be right with you" or even try to come greed us or acknowledge us. I think there was two bartenders but not even one try to help us out. At that point I was pissed and hungry so I told my bf to get the heck out of there. That I would rather stop by McDonald and get food. Like I said if you are looking to go play on the machines and have fun. It's nice but ir you are trying to actually have dinner. GOOD LUCK TRYING TO GET THAT. read more

Ladies beware! The ladies room black stall wall dividers are very dirty and the bathroom itself smells like mud or poop. Very gross. My husband and my children were in there playing games before we left I went to buy myself a Starbucks and they would not allow me to walk though to get to the parking lot. *No outside beverages. read more

It's very obvious that this place just opened. We waited over 30 minutes for our food to come out and my food (chicken, mashed potatoes, and broccoli) were cold. My husbands food (shrimp and chicken Alfredo Mac and cheese) was pipping hot. I waited another 15 minutes after he manager offered to have it remade and when it came out only the chicken was hot. Everything else was barely warm. Twice someone tried to bring us food that wasn't ours. We had to ask for refills and everything is so chaotic. After the second time my food came the manager came to see how it was. After informing him of the condition of my food he asked what he could do to make it right. An odd question since usually managers offer the meal compensated or a desert to apologize. We will be back but not for a few months I'm sure. We love D&B and have had great experiences at other locations. read more

First off I have been to two other locations of Dave and busters in white flint and Richmond, this one is awful. The drinks we ordered were not available from the busy weekend and they had no wings!!!! Three times they offered boneless wings. It's not the same!!!! They were out of so many things, whoever is ordering needs to get on the ball. My two sons are 13 and 11. , they played a game or two and then were very bored. I think I played more games then they did. The one star is for the games that were fun!!! The waitress was ok but she didn't bring us refills. Finally the manager came around giving everyone refills. I asked for a sweet tea for my son and he had a Coke that tasted flat and she charged us another $2.99 for it. Unfortunately we won't be back, sadly disappointed. read more

Thinking of this place gives me a headache. It's so flippin crowded and it's just a whole bunch of people just oozing out of every cervices. I kind of had high expectations for this place since it was in the newly renovated Springfield Town Center, but I don't I actually miss the old D&B that was located at White Flint mall in MD. I don't know I just didn't like the crowd, the vibes, and how it was just so unnecessarily congested. Only good thing is that the wait staff are really nice. Other than that, I do not expect myself to be here often. read more

Came on a Friday afternoon around 4 and it wasn't too packed. There are meals that come with play cards at a special rate before 5 pm, Eat & Play I believe. Most dishes are $17 with a $10 play card or you could double your game play with the meal for like $25. Really not a bad deal, I think you can also super charge it (have extra tokens) for $2 or $3 more (depending what deal you get). Our waitress was really attentive and helpful. She even steered me clear of the chicken and artichoke pasta that she said was really bland. There's happy hour m-f from 4:30 to 7 that includes half off cocktails and maybe $2 off drafts (can't remember) and something with wine too. There's SO many drinks to chose from, I really wanted them all. She told us nothing was too strong because they basically didn't want anyone getting too drunk then possibly driving (or maybe picking a fight with a kid at air hockey, ok I made that up). The place is nice, large, and clean. My nephews had a lot of fun there. There was only one game not working they wanted to play (Angry Birds or something). By the time we were leaving around 6:30 or so there was a really long line for a table to dine at. People trickled in more around 5:30-6 probably right after work. Can't wait until the one closer to me opens up! read more

Went to D&B today for a friends birthday and ate at their "restaurant". The service was terrible and the food was borderline inedible. It is very clear that this place is horribly managed and the staff have no desire to be there. I really wasn't expecting a five star meal but a drink refill and condiments for my burger would've helped. Oh yeah... also the side of fries that should've come with my entree!! How they could forget to bring the side of fries that came with my meal?! Unacceptable. Much like the wait staff in the restaurant, I won't be back to check on this place. Springfield Town Center should start shopping for new tenants because with reviews like these on Yelp, I don't see this place staying open much longer. read more

Why do I feel like this d&b is really falling off ?? Me & my husband we're waiting for at least 15 minutes for someone to show face at the main counter . It literally took for my husband to go downstairs find an employee for the manager to come and the girl to go running from out the back to make it seem like she was there . I'm only giving it 3 stars because the guy at the prize store was pretty chill . Overall this place is getting gross , greasy lookin and sketched out . No thankssss read more

I never thought I'd say this but I feel that Chuck E Cheese is a better value and experience than this Dave and Busters :/ I went there with my 3 kiddos and utilized the groupon deal. We received 4 power cards and it was hit and miss (mostly miss) on getting those stupid cards to work. I can not being to describe how frustrating it was to insert-remove-insert-remove (x 1000) to get the stupid readers to recognize the cards. There's nothing more aggravating then having your turn be over and frantically trying to insert/remove your card to get another credit before the timer runs out. We exchanged the cards 3 times only to continue to have the same problems which leads me to believe it's the card readers on the games themselves that are the problem (and not the cards). I can't comment on the food since we went into the mall to grab food and didn't dine in. read more