STAY AWAY, or GO AT YOUR OWN RISK.
I've been to Darshan bakery in Del Mar twice before. Their pastries are very good, albeit somewhat overpriced, but that was ok until today. This was a special occasion, and my daugher really likes chocolate croissants.
I went there this morning to buy Pastries and Baguettes for my Daughter's graduation brunch, planned socially distant in my back yard. Of the seven of us, three grandparents were over 80 (85, 81, and 80), as well as my daughter, who is severely immunocompromised (chronic, since she was 11).
I went in, ordered 5 chocolate croissants, 5 regular croissants, and two fresh baguettes. As I was paying, I noticed that TWO of the women working behind the counter a few feet from the cashier counter were NOT MASKED. One of them, at the counter behind the cash register, was not only unmasked, she was breathing unmasked while assembling/standing over the pink boxes the Bakery packs their pastries in!!!
When I remarked on this, she replied along the lines that she had a medical condition that exempted her from wearing a mask!!! Really, I'd like to see the CDC, State, San Diego, or Del Mar statute that exempts food workers, actively working with food right now, from having to wear a a mask. NOR was their any social distancing guidance on the floor of the facility, NOR was their hand sanitizer for the customers after signing credit card receipts, NOR was their a barrier between the server/cashier at the counter. C'MON, the taco shop at the Von's Del Mar Heights shopping center had all of that...Masked employees, distancing plan, barrier, hand sanitizer.
I'm not sure if this is still in process, or "we don't believe in the pandemic" on behalf of the owners but I was under the understanding that businesses needed to comply with a bunch of regulations BEFORE reopening. We have done take out a bunch of times during the pandemic from Sbicca, and they do a GREAT job managing the process, as does Rendezvous (both always highly recommended!). My family and I have been supporting businesses in Del Mar (our home town) but ONLY if they show a reciprocal concern for the residents of the community.
BTW, I'm someone who tested positive for COVID (after travel to New York in early March), was sick for a month, never hospitalized, but this is someone we all need to pay attention to. I don't believe that food serving establishments can have "mask optional" employees right now, if so, I invite the owners, Tim and Heidi Brock, to post the health regulations that exempt their employees from having to wear a mask while working with food/serving boxes...and frankly, moving your unmasked employee to the back room won't cut it either (where she went after i made my comment).
Finally, they refunding my purchase without any issue, which was appropriate. However, I asked for a manager to address the issue there, and the person told me the only way to do that was to give my name and number, and would NOT provide me with the name of the manager or owner...really bad optics in a service business. And I did NOT get a call back to address my issues, hence this review. I have also noticed I am NOT the only customer to identify these issues at Darshan locations.
So, until IF and WHEN they get with the program, I am going to stay away. Note, my family and I did a scramble for brunch food, and we still had a good brunch with the grandparents, outside, and spaced from one another, albeit without the pastries and bread from Darshan.
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