Had a great experience with these guys. Basically everything you want from a mechanic: honest,…read moretransparent, friendly, competent, and fairly priced. They diagnosed the issue quickly for only $45 and they let me apply that as a credit to the repair. They showed me pics and explained how they reached the diagnosis that they did. The got me in quickly and everything went smoothly. I will happily use them for any future work. Thanks!

The posted hours say they are open from 9-4:00 on Sundays. I showed up at 2:50 and was told by the…read moregas station attendant they had gone home for the day. What kind of business is this? Can't imagine how many people have had their time wasted by this kind of management. No respect for the customer. Please do better.

Problem: Check engine light - P155 error, catalytic sensor failed…read more Reasonable estimate to repair and the problem fixed. Next problem: The vehicle has to be driven an unknown number of miles, at a steady unknown speed for 10 miles, for an unknown number of times, for the computer to calibrate with the new sensor. After 30 days and multiple preliminary tests, Encinitas Automotive gave the green light for the Smog Check. Service is personal and friendly, and will be my goto for automotive issues.

Be-careful - your diagnosis fee does not go towards your bill. I went in wanting to explore an…read moreaccretion issue and oil leak. I was charge 2 diagnostic fee's = $460. Crazy. Ultimately, quoted me 17k in repairs on a daily running car. Also, quoted me 2k for a fuel pump, found OEM online for $700. Watch out.

Staff very friendly, honest, and accommodating with very reasonable prices too…read more I went in to swap out my exhaust on my MR2 and they did a flawless job and even waited for my parts to come in since it was on backorder. I am definitely taking all my cars here from now on for all my auto repair and maintenance needs. Thank you David, Lai, & team!!!

So rare to find an honorable repair shop!! Needed new brake pads and they were much less than what…read morethe dealer quoted. It's been a few months now and everything works great! They even explained what the noise was and saved me a few hundred saying I didn't need front pads yet. Now, my car broke down this past weekend. AAA guy was a ding dong who misdiagnosed the problem when jumping my car, and local mechanic tried to take advantage of his stupidity, which would have cost me over $1000. Called Phan's and Lai explained everything step by step, totally patient, professional, polite, and trustworthy. By some minor miracle my car started so I drove it directly to their shop after the phone call. David checked out my car and returned it to me saying it only needed a battery. I AM NEVER TAKING MY CAR ANYWHERE ELSE, and you shouldn't either!!!! No bells and whistles, small shop, but competent, quick, friendly, trustworthy! Choose this place over the dealer to save yourself a lot of money!

Amazing team that will take care of you and that is very knowledgeable- 100% would recommend going…read moreto them !

So after my previous issues with their repairs still making squeaking noise, they admitted to me…read morethat they did not know what the issue was. That being said, Peter gave me some money back from my repair to figure it out somewhere else and that is something that I genuinely appreciate and is above and beyond considering the repairs they did do are remaining. I mean that's honestly the best customer service at a car shop I have EVER experienced. So take a chance and take your car here.

I called Ferguson's Garage for a smog. They scheduled me right in. Very friendly and helpful. I…read moredropped my car off, went and had lunch at one of the many nearby restaurants. Within 20 minutes I was texted my car was ready to pick up, just as I finished lunch. Great, convenient service.

The staff at Furgerson's was very welcoming, very focused on customer satisfaction, very…read moreprofessional, and very fast in taking care of the smog check required by the DMV! I will absolutely take my business there again!

Brought my vehicle in for repairs. I was impressed with Gary who has been running this business for…read moreyears in our community. He quoted me a fair price, he updated me on the status of of the repair while it was in the shop and did a wonderful job after it was completed. It's very rare to find a mechanic who I can trust to be honest and fair. Gary checks those boxes and being from Hawaii, he shares the Aloha spirit with all of his customers. Mahalo Gary! Keep up the good work!!

I've had a few visits and have received excellent care each time. Gary was awesome in advising me…read moreto check whether something was under warranty, something I hadn't considered since the car was nearly 5 years old. Turns out it was so he saved me a lot of money.

OVERCHARGING - I brought my 2005 Jeep Wrangler here as a new customer to replace the driver-side…read moreseatbelt buckle. I supplied the part myself because Jeep no longer makes it, and I asked for an estimate for labor only. I was quoted $480 and was explicitly told this was a high estimate and that the final cost would likely be lower unless the job turned out to be unusually difficult. This repair is very straightforward and, based on standard repair information and widely available tutorials, should take about one hour. This is not a complex or labor-intensive process. There are four bolts to remove the seat and one other bolt to remove the receptacle for the seatbelt. When I picked up my car, I was charged the full $480 with no explanation. The invoice did not include an itemized breakdown of labor hours, labor rate, or how the charge was calculated. After I questioned the charge and pointed out that this is typically a one-hour job, they reduced the price by $50, bringing it to $430, which is still extremely high for this type of work. They later offered $100 off as store credit if I brought my car back, but I'm not comfortable returning, since my concern is being overcharged in the first place. This shop had an opportunity to fix the issue by issuing a fair refund, and they chose not to. I was hoping this would be an honest, reliable shop for all of my future repairs, but they have lost my business. If you're a woman, I'd recommend coming here with a man so you're not overcharged based on assumptions. After reading other reviews, I noticed that another woman described a very similar experience of being overcharged, which makes this feel like a pattern rather than a one-off mistake. I left feeling like I was taken advantage of. Once I pushed back, the cost suddenly dropped, though still not to a reasonable amount. Based on my experience, I would not recommend this shop. Transparency and fair labor practices matter.

Great service and quality work! I was in and out in no time. Thank you, you guys are great!read more

I don't recommend this business. I went in with an estimate…read morefor repairs. After I paid and picked up my car. I went back because my car was not running right. They refused to fix my car. I am still waiting to hear back from my credit card company. However had to take my car somewhere else. The mechanics told me Charlie's Auto had done an unprofessional job and had silicone everywhere in the engine.

I am finally posting a review since my Infiniti G37 has been serviced by Charlie's for the last…read moreseven months for different issues one after the other. These guys are incredible! They worked on my brakes many times during a span of five months until the problem was solved and they were no longer squealing. They did not give up! Derrick is extremely personable and patient! He always responded quickly to my calls and made sure my car was serviced in a timely manner. Nico is great and runs a tight operation. I highly recommend Charlie's and will keep going back. Derrick is definitely the man of the hour in my book!!

I rocked up having not called or anything, Moises was friendly and gave me a $100 inspection on my…read moretruck for free! Highly recommend him! Kano

Great auto shop fast and reliable very helpful. They helped us and we're so nice to us . They speak…read moreSpanish . Buen servicio , los recomiendo y muy amables con nosotros .

Very happy to bring my car in. They were very friendly and welcoming to the shop. Great service and…read morefair pricing. This will be our new auto shop!

The best! Best…read moreservice. Best integrity. Best professionalism. Best value. An amazing car repair/service center. Thorough. I am a life long customer.