I originally came into Discount Tire expecting to buy one new tire after several incredibly challenging days dealing with the Tesla dealership, tow trucks, and everything that comes with an unexpected breakdown. After checking my vehicle, Eddie let me know that the tire on the opposite side was also in rough shape and wasn't far from having the same issue. In my mind, I already knew I simply didn't have the money during this season of life to replace a second tire. Embarrassed, I made up a reason why I couldn't do it, even though the reality was I just couldn't afford it. While I was waiting, Eddie walked over with a smile and said, "The guy just came over to me and said, 'Hey, I checked in the back and we have a semi-used tire we're going to throw on the back... for free... so you have two better tires. I just wanted to tell you first.'" After the past few days, and honestly, after the season of life I've been walking through, that simple act of kindness meant more than I can adequately put into words. It gave me hope at a time when I truly needed it. I came here specifically to leave this review because people like Eddie deserve to be recognized and celebrated. His kindness wasn't just great customer service, it was genuine leadership and compassion in action. Management, if you're reading this: get this man on the promotion track. Employees like Eddie don't just create loyal customers; they restore faith in humanity. Thank you, Eddie. I'll never forget what you did for me. read more

Discount Tire - Tires Near Me - Encinitas, California

Prior check-in system. When went to drop off car for previously scheduled appointment. A tech logged me in and then I had to sit for over 25 minutes before taking the keys. They had 3 techs at the counter and several times with no one in line. Very poor customer service. read more

I've been coming to Discount Tire for over 20 years and I was truly disappointed in this last visit yesterday morning. I didn't get the manager's name but he was bald and stocky. He acted as if he didn't have the time of day for me or any of the other customers. Then as I was leaving I saw another employee get out of his car (New Jersey plates) and throw a lit cigarette right near a bush (you know that's illegal here in California right?). Time to finally take my business elsewhere and by the look of other reviews, I'm not alone. read more

Really great service and great team for customer service! Everyone was quick to help and advised me with care.

Took my bmw for 4 new tires and pleased once more! Kudos to the manager Don and Ethan (sales) man that helped me today. I highly recommend this place and take all four of my cars there. read more

Service is still fantastic here. I chose and purchased my tires as well as scheduled my appointment online. It was fast and easy. On the day of my appointment, I received a text from Discount Tire and via their Journey Tracker app was able to let them know when I was on my way and when I arrived. Once I dropped my car key off, the app also let me know when the car was in the service bay and when the service was completed. This transaction was so simple and streamlined, it allowed me to go to the grocery store just steps away while they worked on my car. My car was finished in just a little over 30 minutes. Now that's what I call stellar service from start to finish. Thanks to the crew at Dicount Tire Encinitas for a job well done! read more

Discount Tire - Discount Tire, Encinitas - Tires Near Me - Encinitas, California

This location inaccurately measured the life of my tire, leading me to believe I needed to replace them all... I came by to get more air in my tires, and was told they measured at a 4, and recommended a total replacement. Today my tires were measured in front of me at the dealer, 7s in the front, 8s in the back. (My car including newer cars measures up to an 11) I always advocated and trusted Discount Tire, perhaps this person at this location was new or trying to make a sale. Either way, I've never had this happen before, and was bummed at how easily someone can be persuaded into something they don't even need yet. I realize it's a business, but Discount has always been honest in the past. Hope they can be better. read more

We had an excellent experience with this store's customer service and technical support staff yesterday. I will come back to fix or replace my tires in the future. I am very pleased with their services. read more

Sales guys were very helpful (Eddie and Ethan), my BMW vintage M roadster needed new rims, front and back tires had different wheel bases. Although I couldn't get black rims, they suggested alternatives in dark grey alloy. 3-5 day lead time, they called at day 5. Made an appointment to get them installed, 2 hours later, baby had new shiny rims! And at a fraction of the cost of what BMW Carlsbad wanted for $4200 - robbery!! read more

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Discount Tire rules! I had a hidden nail in one of my tires that I for the life of me couldn't figure out. Very quickly, they found the very small nail and sent me on my way - with also checking the other tires and doing a tire rotation. I couldn't believe how fast their service was and I was expecting a whole ordeal, but they made it smoother than I could ever imagine. Thank you so much Discount Tire. I had also purchased a four set of tires from them in a whole other state, but it was no worries getting my situation handled. I again I'm in disbelief how seamless the service was - thank you! Highly recommended. read more

These guys are always so great. I use them for every tire change and have been for the last 20 years just now they pulled a small nail out of my sidewall and checked it for leaks at no cost. They're always great about things like that.. read more

I was very happy with my recent visit to this location. Eddie was available and alert when meeting me for my scheduled appointment. He knew the ins and outs regarding my visit. I was serviced and on my way within 30 min. Very pleasant experience. I got new lug nuts for all my tires and it was very affordable. Thanks again' read more

After buying tires from this location multiple times, I went back in to get the free rotation and they told me that they can no longer service my vehicle. They should've told me that before I bought the tires. No offer for resolution. I then gave them a rating on discount tire site and they called me to addressed it and then chose to remove the rating from their site. Illustrative of their ethics. read more

I went in for a patch on my tire. Dez was so sweet and had great customer service! I was in and out as a walk in within the hour. Thank you!

I got a flat tire while on vacation in Carlsbad CA. Friends suggested Discount tire in Encinitas for a spare tire. Drove there and was able to get a brand new tire in a couple of hours. They have a nice waiting room and the store is right on an outside mall so I went across and did a little shopping while I waited. I was very happy with the service and the product. However, when I got back to Los Angeles I found that the tire they charged me $495 for (Mercedes run flat) would have been $425 at my regular store in LA, Loyola Tire near LAX. Anyway, it is an emergency and Discount Tire served me well. read more

Discount Tire - Tires Near Me - Encinitas, California

Saved me a couple times now. Even when something is not in stock they can usually get it within a day. Will definitely be back.

Super good people and service. I woke up to a flat tire on the left rear. Called AAA. They put air in the tire and I drove straight to discount tire. They checked all tires and found a screw lodged in the left rear. Fixed and back on the road at no cost. I'll Be back when I need new tires. read more

Phenomenal service! They match prices! They provide veterans discounts and they provide exceptional knowledgeable and caring service for the elderly! We are loyalty to the nth degree! Thank you Lorenzo, Fernando and Kevin who went to the max to make it happen when their computers went down! read more

Slow as always. These guys overload themselves and take in way too many appointments and lie about the ETA. So whatever time they give you then you need to triple it. If they say done at 10am. Then expect around closing time. During the sale they'll quote you a time they cannot abide by. They scanned your card and now 5 hours have passed and your car isn't even in the bay yet. I believe Corporate have trained each location to mislead the customer like this. Best bet is to drop it off and have them call you. Never wait for your car at Discount. They'll burn up your entire day. read more

Got me a good deal I could afford. They were efficient and friendly. I liked the online tracking of my vehicle status.

This store is always so helpful and polite. They're very good at communicating what's going on with your car throughout the process. I especially want to thank Eddie for his help. He always goes above and beyond to make sure that we're happy. read more

These gentleman provided efficient service and paid close attention to the details of my particular vehicle when cautioned. They seem to stay busy but keep things moving so that you're not there for an eternity. read more

They popped my tire trying to fix it. Took way too long and I had to ask to find out what is going on. It forced me into getting 3 more tires. They scheduled the install and forgot to order the tires. Really laughable service. Go to Costco. read more

Another flat tire fixed at Discount Tire today. No charge as usual. Love these guys. Great service!

I've bought a few sets of tires from discount tire throughout the years. They have always been super helpful and friendly, this store especially. This past week, Junior helped me pick out the best set for my car and driving habits. They have an unbelievably good warrantee that pro rates select tires and saved me a good amount of money this time around. There aren't many businesses that care as much as they do and treat their customers like they are the priority. Kudos guys, you've earned a customer for life and I'll send as many people your way as I can. read more

Wish I could give them a 0. F**K THIS PLACE DO NOT WASTE YOUR TIME OR MONEY. I brought my brand new 2025 Bronco in that I just bought 3 days ago for a nail that was in my tire. Easy fix, is what you expect. NO, sure the tire got fixed, but I left with way bigger problems. My windshield got cracked and the side of my car got scratched. I realized about 5 minutes after driving, I picked up my dad because I am 20 year old girl. When we arrived back to tell them about the damage THEY CAUSED. All that happened was them screaming in my dad's face, demanding they did nothing wrong. Now my broke college ass has to pay for the deductible for my new windshield. They are such assholes here genuinely do not give two fu*ks about other people. HOW ARE YOU GONNA BREAK SOMEONES BRAND NEW CAR WINDSHIELD AND SAY YOU DID NOTHING. Insane, so again please don't go here, you'll end up with more problems than you started... read more

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I just dealt with Don the manager at this location. Needless to say he was not helpful whatsoever. I'm heading to Evan's tire because they seem to know what the heck they're doing. Not only was he rude but when I told him the type of vehicle I had he didn't want to take the time to look up the type of tires I needed because I wasn't driving that vehicle at the time. I asked him can't you just look it up and he said nope you have to know what kind of tires you've got or you have to have your car here. I found that astounding because I was in there several weeks earlier for another vehicle and the sales person looked it up and gave me a quote for several different brands of tires that would fit on my other vehicle. Needless to say Don was not helpful whatsoever. As a result of his lack of help makes me never want to go back to this location again. I stuck my head in the garage and asked an employee who is that guy over there on the far right and he says oh that's Don. I said is the manager around and he said that is the manager. I said that guy is kind of a jerk and the guy said yeah you're right. So I guess the employees feel the same way. I'm out. read more

went in for regular rotation with 3 of 4 tires showing too low in air pressure. car came back with tires rotated with same three tires still too low. i brought it right back in and told them and the guy said "you have to drive it a little for the tire pressure sensor to reset. i thought this sounded like total BS but i figured i would give them the benefit of a doubt. a month later and still showing too low until i put the air in myself. amd guess what - the tire sesnsor immediately registered the change. a tire store that doesnt check pressure? thats basic stuff. read more

I had a great experience. Ordered tires online and made my appointment. Good communication. Was taken on time and out quickly. No damage to the wheels. Patrick and Chavez were super professional. read more

Went in today to just order 4 tires and schedule an install in a few days. (Encinitas location) Waited for 10 minutes on line and then was told that it would be another 15 minutes just to get someone to take my tire order. I expressed to the Manager (I think) that it should not take 25 minutes an a slow Tuesday morning to take a tire order. He suggested that I just order online and I then recommended perhaps he is under staffed and he should hire more people and that this is not reasonable. With all the tire companies in the area, I went to the competitor down the street and quickly orders my 4 tires. I had been a loyal customer for years but no more. I think Discount tire forgot that CUSTOMER SERVICE IS IMPORTANT. read more

The best service I ever had. The price is reasonable and the employees are very much customers oriented.

I went to the competitor down the street for years before discovering Discount Tire. Competition couldn't squeeze me in to fix a nail in my tire. These guys are fast and honest. Don't try to upsell either. Really enjoyed the speed and professionalism. read more

Discount Tire - Service Bays - Tires Near Me - Encinitas, California

Decades plus of helpful and expedient service. Blew a tire last week on a short term leased vehicle. Over the phone DT quickly identified what make and model I would need to replace it, had it installed and ready to rock 20 minutes after I arrived. Great communication and team work. Operationally streamlined and service forward. read more

The people here are always professional and friendly. It makes it a joy to come here and spend money... sometimes on tire rotations and nails in tires, you pay nothing. Well run business in my opinion. read more

These guys are amazing. Went in on short notice and wasn't oversold, these guys are honest and really try to get you set up for whatever option best suits you at the lowest possible price. Big thing I noticed, everyone in the show was working their tails off! I was so impressed seeing a shop full of younger men working and moving with a purpose! Everyone had a great attitude, I think that reflects positively on the shop as a whole. Needless to say, we got taken care of, right tires, right price and a quick turnaround!!! read more

We've been to a couple of different ones we go to the one in Encinitas because there's a good crew there they all seem diligent and professional. The guy ( his name was Junior) that helped us last time was super patient and it was during the holidays. We ended up getting Michelin's and Perelli's Two weeks later, my wife hit a curb And they replaced the tire 100% free they were 400 bucks each. I was impressed. They got us out of there in an hour. I will say it's definitely worth the time making an appointment read more

They returned my mom's car with a missing lug nut on each side, plus they sheered off one of the bolts. No one said anything to me about this. I noticed it later on my own. Returned the next day. I was handed a flyer from a stack in the drawer. Don, the manager, told me to drive to a shop in San Marcos to have it fixed. 30 minute drive each way plus 1 hour to repair, it took 2 hours from my work day to fix the damage they caused to my mother's car. I would recommend another tire store with better service and accountability. read more

Price matched tires with an online request. Didn't upsell me either. I also ordered TPMS sensors for my car, turns out I didn't need them so they issued a refund for those. HONEST guys! In and out in 45 minutes with 4 new tires. Been doing business with this location for over 30 years and will continue to give them my business. read more

Tire prices are competitive and the manager, Junior, is wonderful, but I scheduled an appointment a week in advance and when I got there, I waited an entire hour before they even pulled my car up - I was told when I got there that it would take 35-40 minutes maximum. I would prepare to be there longer than they tell you, so if you are scheduling it into a workday keep this in mind. read more

HUGE shout out to Alexis S. I came in on a Saturday afternoon looking for help to switch my wheels on my truck. He assisted me right away and was a very friendly educated member of your staff! I had low expectations thinking they would have the time to get me in on the same day with short notice but he got me in right away! Alexis and the other guys on the team were very cool! They did great work and balanced all wheels before install! The team got me in and out quick! THANKS AGAIN ALEXIS! Keep up the good work! Ill be sure to use this location from here on out! read more

Discount Tire - Tires Near Me - Encinitas, California