My son is a freshman at Chapman and his car was having battery and start up issues. We are located…read morein Northern California so we are not close to help. After looking up on Yelp, I found this place close to campus. I called for help and Joe helped immediately by scheduling a time that worked in between his class times. My son brought his car in today and they were immediately able to secure his loose connections on his battery. No charge. I am not usually a person who does Yelp reviews but as a parent who lives 7 hours away, thank you for taking care of my kiddo. :-) We will pass on your info!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Is it me or is it a little scary driving over an open bay? I know they guided me, but that was a…read moretrust practice I wasn't prepared for. I have to give a huge shout out to Aaron because it was my first time going there and also my first time popping my hood. So kudos to your patience. I love how they update you along the way and don't try and over sell you on anything. Coming from decades of using small mom and pop shops this was a big step and I appreciate how thorough they are. Here's my side notes: better to go during there non peak times (call first), print out the coupon makes the cost less painful.

Always a great experience here. I leave every time with complete peace of mind knowing my car has…read morebeen thoroughly inspected. As a bonus, as a mom of a one-year-old, it's so convenient to just pull up, turn off the car with the baby still in his seat, hand him some snacks, and by the time he's done, so is the oil change! Highly recommend. Everyone here is so friendly and professional! It was very affordable too! I would recommend going to their website first and see what deals they have going on because that's what really helps with the price.

Just came in for a routine oil change and got a few other things done that I wouldn't have known…read morethat needed to be done. Thanks to Adan and the team for explaining the new check-in process and not being pushy to get other things changed!

I've been using this Jiffy lube for my oil change for sometime…read more The service has been friendly and quick. The cost is about what others charge. You can find coupons at times

Great alternative to the higher prices of OEMs here, hidden in Orange. The honesty is refreshing -…read moreI brought my 2016 Toyota Camry with strong clicking from the passenger side that had me convinced it was a CV axle as I have had to do my own with my past cars. Dropped the car off late morning and within a few hours they called to let me know that when attempting to the reproduce the problem it ended up being bad hubcap clips (a relief). No charge and the inspection was on the house. Will definitely be bringing the Camry and the fiancé's Civic here in the future. Shoutout Gino and Jose!

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

I've been coming here for about a year+ for oil changes and regular service. They're very nice…read moreguys and I get a very genuine vibe from them. They don't try to upsell and their prices are very seasonable.

I had just put my review in Google and will paste it here. I continue to come here because of Sean…read more He had earned my trust and now my kids call him uncle Sean. Not often you see business with tons of long time clientele. That speaks volume. I have been coming to this location for about 15 years. I live about 30 miles away but I come to Urgent Auto Care because they are honest, trustworthy, friendly, and most of all, they will give you the run down on the issue and offer options for you to decide on what you want to do with great pricing. I often come here for things the dealer wants me to change and repair and Sean will let me know what is more of a priority than other items, or the dealer reported items, that is not as bad as the dealer made it sound like and that I have some times before I really need to think about changing or repair. Sean had consistently proved to me that he will be honest on what you need and not on what he can earn from you. After so many years, my wife and two kids now also take their car to Sean at Urgent Auto Care.

My car AC has been terribly hot these past couple months. Only 1 of the 4 vents releases cold air…read more I thought I could tough it out but this crazy heatwave we're having in OC is driving me insane that I couldn't take it anymore. Decided to contact several shops for quotes and Nextgen responded very quickly (big plus!) and sold me on "free AC inspection." Took my car in immediately and they were able to look at it right away! Told me everything is fine except for this thing called "flap" that might be causing my AC to not cool properly. This will require a little more time to look at more closely so I'd have to come back the next day. But before I left they added something to the AC that made the air cool again! I was blown away! I can't even remember the last time I had cold air all around in my car! I left feeling soo happy. The guys there are so nice and they did this without charging anything. I'm excited to return tomorrow so they can really fix the real issue. Just hoping it won't cost too much!

I really appreciate this service! They were polite and responsive. They worked extremely quick and…read moreare very competitive with pricing! Having to replace a windshield is never fun but they made it better than what it could have been.

Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

Jose was a big help. Good customer service .very polite and…read more professional.Tires are a reasonable Prices.

I was greeted by a new employee today Kevin. He was very kind and accommodating. Come to find out…read morehe's the new manager. Hector worked on my car today and when I went to thank him he took the time to tell me what he did. Thank you for making me feel comfortable and being upfront on what services I needed to do today.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Javier was very helpful with my Alignment and new tire recommendation. I appreciate his…read morehelp...........

Excellent experience with Armando. Called for a price and it was the lowest around. Drop off and…read morepick up went great. I will be back and will refer others to this location. See Armando.