I've had a great experience in every service provided here. This place is very welcoming, from coffee to a friendly decor that makes it comfortable for women and children. The service is fast, professional and honest. The staff is friendly, knowledgeable, and very transparent. it's hard to find a place you trust but this is definitely one if them. I highly recommend! read more

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Went in for a stripped screw inside the engine bay thinking I was going to be an expensive error to remove, but thankfully the skilled mechanics were able to get it out and only charged an hour of labor. Can't say other shops would do the same from personal experience. Absolutely recommend, very honest and straight forward staff, great experience from the mechanics to the front desk! read more

I'm a 1st time customer and I can state that I received excellent service from the very beginning to completion of work from Jose. highly recommend. Thank you Jose! read more

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot of stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto! read more

Was looking for a highly rated auto shop near my job to get a quick oil change before work starts and was not disappointed. My request went through the Yelp Project page first and Jose was very fast with his response. He told me I could come in on a Friday morning as a walk in. Gino who took care of my intake was very friendly and made me feel welcome. They also had a comfy waiting area stocked with complimentary coffee and snacks, but I didn't need to wait long because I was out of there within an hour, oil changed and tires rotated. Their prices are fair and they accept both credit card and cash/Zelle (if you want to avoid the 3% credit card surcharge). During the oil change they also noted some things that will need repair, but weren't pushy with their recommendations. For that I am very appreciative, and will most definitely come back for their continued services. read more

Orange Empire Auto Repair - Waiting area - Auto Repair Near Me - Orange, California

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Steering wheel crooked? Come to these guys! They know not to trust the machine and will actually take your car for a test drive and ensure it's perfect. I drove for a little bit and thought it was off and Jose took care of me when I brought it back in. Fair pricing and honest mechanics. When I have any future issues I'll for sure go here as I trust these guys with my sweet ride. Thank you! read more

Professional work, deep knowledge, exceptional experience Fast, excellent communication and good rates read more

Had the rear suspension fixed on my Mazda SUV. Great work and inexpensive. Will definitely come back here for future service.

I called several shops for brake rotor and pad install, with parts I ordered myself. All shops quoted an exorbitant amount but Orange Empire's quote was more than reasonable. Jose was understanding of what I needed done and said his team would be glad to assist. I dropped my car off on a Friday morning and thought it would take all day like other shops do. 2 hours later, Jose called and said the work was completed, which caught me by surprise. I have never encountered a shop to have such a quick turnaround time! My car needed this work done and am glad I went to Orange Empire! Will be back again for future work! Car stops much better now! read more

Orange Empire Auto Repair - New rotor and brake pad install - Auto Repair Near Me - Orange, California

I've been coming here for over 5 years and it's always been the best service. It was difficult to find a good mechanic that I can trust with my Mercedes until I found orange empire. I cannot recommend this place enough! read more

Great experience in first time visit to repair (ie recharge) my AC. Staff was very thorough and upfront with cost estimates and potential life expectancy of the fix. Will definitely be back.....trying to have a good mechanic in Orange that I can trust. read more

Jose and Gino were great. I got quoted a price, showed up to drop off my car, and was able to pick it up next day. Super friendly, talked me through the issues I had with my Valve cover gasket needing to be changed, and had me walking out the door like I found my new fav auto shop. Highly recommend read more

I personally wouldn't let anyone say they don't try their best to reasonably accommodate you and your auto problems. If you're the last person they work on for the day, they will finish your job to your satisfaction. They also take payments in Zelle, which I find convenient in avoiding credit card fees or needing to carry around cash for an auto repair. read more

My wife took my truck in for an alignment, and I honestly couldn't be happier with the service. They called me directly to explain what was going on with the truck and made sure I understood everything before doing any work. That level of communication really shows responsibility and professionalism. They treated my truck like it was their own, did the alignment properly, and most importantly, they did not try to overcharge me or sell me unnecessary services, which is rare these days. Just honest work and fair pricing. If you're looking for an alignment shop you can actually trust, this is the place. Highly recommended read more

Orange Empire Auto Repair - Auto Repair Near Me - Orange, California

I called late on a Friday, and Jose still managed to get me in for an alignment the next day on Saturday. The customer service went above and beyond, and the alignment work itself was top-notch. I would definitely recommend Orange Empire Auto Repair. read more

Jose was BEYOND professional and honest!! I was quoted $676.71 to replace my car battery at a shop in Laguna Hills. I have a 2019 Volkswagen Tiguan. Jose put my battery through a computer check, showed me the print out, and said I had another year to year and a half on my battery. Orange Empire Auto Repair is my new go to!! Having a paid off used car - that peace of mind PRICELESS! Thanks Jose & Team read more

I didn't find this shop by yelp or google, but I would love people to be able to. I always go with direct recommendations, and this is the shop my tow truck driver recommended during an emergency. Quality of service is top tier, the communication is clear and excellent, and the price is absolutely fair, actually rather fantastic for the service you get. Had an engine swap done, estimates came in comfortably below what most other shops would've charged for only half of the quality of service I got from this shop. The shop prices quotes for the bare minimum, but unlike the kind of places that would give you 'hook up' deals like that, the service itself is absolutely top tier. If you're in need close to this shop or live near by, I wouldn't consider anyone else. read more

Clean, professional shop in Orange, CA. Family run with knowledgeable, skilled techs who explain things clearly and get the job done right. Honest, reliable service. Will return and recommend for local service. read more

Firstly I would like to share my appreciation for the staff for working with me and helping me out when my car suddenly started overheating. I told them what happened and they were able to find the problem recommended the best course of action. It turned out to be a leaking radiator. They were able to fix it and I had the car ready by the end of the day. They let me know the price and it was a very fair price based off of other online quotes. Would definitely recommend this business to everyone I know! read more

Jose is great , we been taking our company vehicles there for the past 2 years and I can't complain. Great service quick and easy fair pricing. read more

Came in need of urgent battery repair and well before my scheduled appointment, Kevin and staff worked very quickly to diagnose and fix the issue. It is difficult for me to get time off work and staff was willing to accommodate with my schedule and give a 10% discount for first responders. Car was serviced within 10 minutes. Customer service, honestly, and work quality are highly important to me and Orange Empire Auto Repair is a business that embodies these qualities to the highest standard--and for great value! Will definitely be coming back for future services. read more

Had my niece take in her Hyundai there and they diagnosed the problem quickly and had the car done even faster. Professional service, good/fair pricing. I will definitely be back and have told my family about them. read more

Excellent service. Very professional, courteous and respectful. Work was done top notch! Recommended some additional work to be completed in the future. Very satisfied with the work done. read more

Jose was so nice. He and his mechanics worked so hard to find the issue with my A/C. I was updated with all the information as they worked on my car. The front area is very neat and clean. It is a comfortable place if you are waiting for your car. I was very pleased with their honesty and determination to fix the issue. I will return to Orange Empire whenever I need car service. read more

Outstanding communications as well as the service that was completed. I did my research before going to yelp to understand what it will take to do my project. After getting multiple estimates, it was very easy to select orange empire and Jose. I received an estimate of five times higher than what Jose was estimating for my job. After looking at multiple businesses between four times, three times, two times what Jose had quoted me it was very easy to see where to go. And yes, I understand that a lowball estimate might be easy for anyone to do, but based on all of the previous reviews, this was a very simple choice. When I arrived, I met with Jose. The shop was very clean neat and organized. I was able to sit and wait while my repair was done given that it was a very small job but again Jose did not reject me because of a small project. So the funny thing was even after I was completing the transaction, the original estimate was a little bit higher than what I was actually invoiced-which I was not expecting. This is a small local business that I hope everyone will support via Jose and his family as it is very honest as well as professional. Thank you, Orange Empire Team! read more

Orange Auto Repair did an excellent job of repairing my Mercedes E 350! Jose the owner did a great job in keeping me informed of the issues, cost and timely repair of my car. The repair was very reasonable priced and I would take my car there again for repairs. read more

Stopped by for an oil change and tire rotation, and I have to say that Jose's business deserves all of its 5-star reviews! He's incredibly kind and down-to-earth, the service was timely + well-done + reasonably-priced, and his staff are a pleasure to interact with. I'm looking forward to supporting his shop and bringing my car here for any maintenance or repair-related needs for the foreseeable future. read more

If you're looking for an honest mechanic, look no further. I have been coming to Jose at Orange Empire since 2012. He and his team are professional, fair, and--most importantly--transparent. They never try to upsell you on parts or repairs you don't need, which is why I've brought every single one of my cars here for the last 14 years. It's a relief to have a shop I can rely on completely. Lifetime customer right here! read more

Just moved to the area and called in to schedule a service for my Toyota Highlander. I was quoted a reasonable price to replace a compromised water pump and promised a date/time for pickup. The work was done a day ahead of schedule and very much appreciated. Excellent service and overall great experience. Captain approved. read more

Jose and his team kept me informed every step of the way. Pricing was very reasonable and great customer service.

Responded in a timely manner. Pretty speedy timeframe for consultation, in person inspection and work on car.

Great customer service! This was my first time coming in for an oil change, and I paid way less than I usually do at Valvoline. Jose was very helpful , he also pointed out that I have a transmission leak and gave me an estimate for the repair. Overall, an excellent experience. I'll definitely be back soon! read more

This place is awesome!! Not only do they have the best customer service but they care about you and your car and providing quick top notch service. They deserve all the attention especially with the quality and value of their services. read more

Yes I recommend this shop; here's why: A while back my mom was referred to José for some car issue she was having and she had a really good experience and recommended me to stop by for my car issue. So far my lil hunk o' junk that gets me around town (it's a Kia Forte) has been over two times. The first time be diagnosed the issue, but he recommended me to another mechanic that specializes in mufflers. This was also a great experience, and I appreciated the honesty in working within your wheelhouse. I then went back for him to fix my AC (believe it or not it's been broken since before covid!), and it's sooo nice to drive with that cool air blowing in your face. Anyway, not only is Jose fair, honest, reliable, and treats you with respect (my fellow women, you know what I mean when mechanics treat you like you are dumb), but the shop is nice and clean with a waiting area that has some toys and books to help entertain your kids. No doubt this will be my first stop the next time my Kia needs some TLC. I've already recommended this shop to two of my in real life friends for what that is worth. read more

Their honesty and pricing was greatly appreciated. And their kindness and humor towards make us want to continue to use them in the future. We do not live near by but our daughters are in college near them... so it's nice to know there is a trustworthy service shop to go to. read more

Jose and his team did a great job. They listened to my concerns and the needs for my Kia Telluride. I would recommend this business to my friends and family. Great customer service, reasonable pricing and display of professionalism. Thank you Jose read more

Thankful to have found this gem. My Nissan suddenly needed repairs after a battery change so I found Orange Empire on Yelp and made an appointment for the next day. Jose listened to me and took a look at the car and within a couple of hours he let me know the issue and exact pricing for the labor and parts. I appreciated the transparency as well as the straightforwardness. I asked him to take a look at the brakes as well if he had time and he agreed, and he called me back to let me know what did and didn't need replacement. The price was reasonable as well. Thank you again for such great service. read more

Trust is everything when it comes to our cars when we need a good, reliable mechanic. No amount of advertising can buy our trust, rather, it must be earned. So often we don't know where to turn to find a trustworthy, reliable, reputable, and competent mechanic shop. As a consumer, I rely on Yelp to find services and I read every review. Today, I am writing one for a mechanic shop that has provided me outstanding service, and an amazingly competitive price. I have brought my 2008 Honda Accord to Orange Empire Auto Repair twice, most recently having to have it towed to them yesterday. The problem was potentially expensive to address, and it was one of those pesky issues that a shady repair shop could have absolutely taken advantage of me. I attempted the repair myself but realized I was in over my head. I reached out to Jose, the owner of Orange Empire Auto Repair who suggested I have it towed to him (Automobile Club took care of that), where he promised to assess the problem. I asked for a ballpark quote, which he hesitated to provide until he could see the problem for himself. Here is where the trust comes into play. Since I had already interacted with Jose once before with this Honda, his hesitation was not a concern whatsoever. I knew that whatever his assessment was, he would be very competitive, and he would not charge for anything other than the specific problem. No added surprises, no hidden fees, not me feeling victimized by the cost of the repair. As a consumer, I know that I have found a mechanic shop that is worthy of my wholehearted endorsement, something I do not take lightly. I value my word, and if I type a glowing endorsement, and you have a different experience, I am aware that makes me the fool. I am no fool, and I stand behind Jose and his staff. My final invoice was a pleasant surprise, and I am picking the car up today. My Honda will exclusively be serviced by Orange Empire Auto Repair, and I hope you give them a chance at securing your business as well. I believe they have the ability to work on just about any make, model, or year. Thank you to Jose and staff! read more

Great customer service and communication . Also great quality all around and fairly priced. I will definitely come back here

Orange Empire are the only ones I let touch my car. Jose (the owner) and his team are extremely personable and knowledgeable. My entire family has come to the shop for over 14 years. One of the greatest things about going here is that Jose stays involved. He is soooo honest--it's refreshing. He is friendly, fairly priced, respects your time, and helps you to prioritize the repairs so that you are not devastated financially. His example trickles down to his team. They all know me by name, including his wife. They are simply amazing people who truly take pride in what they do. The work they have done for us ranges from minor maintenance like oil changes and brakes to major jobs like replacing my turbo and axle. They have even helped me out in emergencies. I refer people to them all of the time. But every now and then, I thank them with tacos for lunch. If you are looking for a truly honest, reputable shop that won't try to oversell you on things you don't need, then go to Orange Empire @ 1188 N Batavia St, Orange, CA 92867. Give them a call @ 714-551-9343. Find out for yourself! read more