My son is a freshman at Chapman and his car was having battery and start up issues. We are located…read morein Northern California so we are not close to help. After looking up on Yelp, I found this place close to campus. I called for help and Joe helped immediately by scheduling a time that worked in between his class times. My son brought his car in today and they were immediately able to secure his loose connections on his battery. No charge. I am not usually a person who does Yelp reviews but as a parent who lives 7 hours away, thank you for taking care of my kiddo. :-) We will pass on your info!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Is it me or is it a little scary driving over an open bay? I know they guided me, but that was a…read moretrust practice I wasn't prepared for. I have to give a huge shout out to Aaron because it was my first time going there and also my first time popping my hood. So kudos to your patience. I love how they update you along the way and don't try and over sell you on anything. Coming from decades of using small mom and pop shops this was a big step and I appreciate how thorough they are. Here's my side notes: better to go during there non peak times (call first), print out the coupon makes the cost less painful.

i used to come to the location specifically for every oil change. The staff was severely…read moreunderstaffed today. I was informed there'd be a wait. The staff is always pleasant. They were today too. They started the oil change, i went to pay and the system no longer lets you bypass pin. Really? I had to tell the tech i have no other way to pay .. credit.. debit doesn't matter.. no longer can you bypass the pin.. i no longer use a pin after being compromised many times. The tech was nice but threw up his hands as if to say "there's nothing we can do." Needless to say i was not able to get my car serviced. And unfortunately i won't be returning.

Just came in for a routine oil change and got a few other things done that I wouldn't have known…read morethat needed to be done. Thanks to Adan and the team for explaining the new check-in process and not being pushy to get other things changed!

I've been using this Jiffy lube for my oil change for sometime…read more The service has been friendly and quick. The cost is about what others charge. You can find coupons at times

I brought my 1998 Ford Club Wagon in with a check engine light after having two other mechanics…read morelook at it and not being able to find the problem. I took it to Orange Empire, and they were able to diagnose and fix the issue within a day or two. They also changed my tires and did an alignment, not a lot of shops ive been to do everything. They were fast, their pricing was better than the other shops I had gone to, and overall, I had a really good experience. I'll definitely be coming back here from now on. Highly recommend.

Great alternative to the higher prices of OEMs here, hidden in Orange. The honesty is refreshing -…read moreI brought my 2016 Toyota Camry with strong clicking from the passenger side that had me convinced it was a CV axle as I have had to do my own with my past cars. Dropped the car off late morning and within a few hours they called to let me know that when attempting to the reproduce the problem it ended up being bad hubcap clips (a relief). No charge and the inspection was on the house. Will definitely be bringing the Camry and the fiancé's Civic here in the future. Shoutout Gino and Jose!

I've been coming here for about a year+ for oil changes and regular service. They're very nice…read moreguys and I get a very genuine vibe from them. They don't try to upsell and their prices are very seasonable.

I had just put my review in Google and will paste it here. I continue to come here because of Sean…read more He had earned my trust and now my kids call him uncle Sean. Not often you see business with tons of long time clientele. That speaks volume. I have been coming to this location for about 15 years. I live about 30 miles away but I come to Urgent Auto Care because they are honest, trustworthy, friendly, and most of all, they will give you the run down on the issue and offer options for you to decide on what you want to do with great pricing. I often come here for things the dealer wants me to change and repair and Sean will let me know what is more of a priority than other items, or the dealer reported items, that is not as bad as the dealer made it sound like and that I have some times before I really need to think about changing or repair. Sean had consistently proved to me that he will be honest on what you need and not on what he can earn from you. After so many years, my wife and two kids now also take their car to Sean at Urgent Auto Care.

Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I highly recommend this place which is now "Stress Free Auto Care". I recently went there to get…read moremy tires realigned. They are professional and friendly. The office is clean and has comfortable furniture. They also provide free WiFi, coffee, H20, and snacks if you decide to stay during your car service. Lastly and most importantly, the fees are reasonable.

Jose was a big help. Good customer service .very polite and…read more professional.Tires are a reasonable Prices.

Had a nail in my tire, patched it fast, got me in and out within 20 min. Good price and fast…read moreservice for being in early morning

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I want to shout out the store in Orange on Tustin. Armando, the store manager, provided the best…read moreservice. He helped me find the best option available for my car, took me outside to show me the car's condition and the maintenance it needed, and helped me understand everything. I witnessed Armando help each customer with a positive attitude and provide top-notch customer service without ever looking like he didn't want to be there. Overall, his team was fun and kind, and their time management was on point. Keep in mind, this is coming from someone who was lied to at a dealership and had to find out about all of my service needs after paying for it. Thank you, team! The price was affordable, and there are options to help pay for larger payments if needed. A lifesaver! I made my appointment through their home base, and Jacob and Trevor provided amazing service. Not only did they work hard to make sure I got the time and deal I wanted, but they also helped me find the closest location.

Javier was very helpful with my Alignment and new tire recommendation. I appreciate his…read morehelp...........

Wish I found this place years ago! Bruce and his team are everything you could ask for in a…read moremechanic repair shop. Fast, friendly and honest! Honesty is pretty high up there on the list of qualities a mechanic should have. It's so easy to get taken advantage of if you don't know much about cars. Thankfully I do know a bit about cars and so I can always detect when a mechanic is not doing work on the up and up. Definitely not the case with citywide. They are well above board just like the rest of their reviews point out. I've already sent my Mom there and she was very impressed with the service as well. A big thanks to Bruce and his team for always a job well done. If you're trying to find a new mechanic and you're on the fence, you can't go wrong with Citywide.

DO NOT TRUST BRUCE TO BE A FAIR BUSINESS MAN!!! Bruce installed an engine in my son's car. He put…read morethe WRONG ENGINE in the car, admitted it and refused to refund my son's money for the engine that he paid for. We tried to politely negotiate getting the money back and he refused. What type of man does something like that to someone!