IF YOU ARE A PERSON OF COLOR (POC) OR ALLY!
PLEASE READ BEFORE SPENDING A DIME AT DAIRY QUEEN 430 MARKET STREET, SADDLE BROOK, NJ THIS OWNER IS RACIST AND DOES NOT CARE ABOUT SOCIAL DISTANCING!
It is always my intent to share positive, cool experiences, but if a food establishment falls below the mark, I will share those experiences as well.
Regardless of summer or winter, I enjoy ice cream. I try to patronize Dairy Queen's because they are not usually open year around. My experience was ruined by the unhinged RACIST OWNER at the Dairy Queen in Saddle Brook.
This location is indoor ordering inside a small cramped space.
When I walked in to place my order there was an elderly couple party of 3 that had placed their order. 3-4 employees were serving the party of three. It took 3-4 employees to make 4 ice cream cones. Which I found to be extreme being that it was a very small place, and not much room for a crowd during a pandemic. Another gentleman was behind them, I made the 5th person. No one was following the 6 feet apart rule, with a 6th employee walking around in the cramped space with customers stocking the refrigerator.
I am not one to cuddle up with people, I respect space especially during a pandemic. I waited patiently over 25 minutes to order. Finally a young girl yelled behind the partition " who's next". Because there was a crowd, I politely stated, I asked if I could wait until the guy customer was done because there was no distancing to place my order. There was another window that could have easily been used to take orders to move people out of the building. The young lady ignored me, and went off to wipe down the counter as if I had not waited now 30 minutes to place a simple ice cream order. After waiting 30 minutes, I asked for a Manager.
Before I could ask the Manager if I could kindly give my order to the 2 employees standing around. The manager who was identified by Dairy Queen corporate as the Franchise owner came at me yelling, and screaming as if I was one of his employees or a child. This owner approached me in a very aggressive, and confrontational manner. I could have given this owner the same behavior he gave me by making a phone call, and letting men take over the communication since this owner felt comfortable with acting in this manner with a woman.
He yelled that if I did not want to enter the crowd to give my order, I could "get out". At this point, I had not said a single word. The theatrics did not phase me. It is not worth the hassle for any POC to get into any confrontations with this jerk, avoid this location.
A pic of a post from another customer was added to show the pattern of racism to non white customers.
It is best to let him put on his show for the State of NJ Consumer Affairs, and the NJ Attorney General's office, and the Board of Health. This review is strictly for Dairy Queen Saddle Brook. read more