I have always been happy with Mazda service here, but today they really went out of their way to…read morehelp me. I could not be happier with them.

Tried to buy a new car here. Made an appointment with someone only to find out he's not in sales…read moreand was at the Mazda dealership next door. After waiting around test drove a couple vehicles and wasn't impressed. Returned later as I decided I would settle for a Subaru because although it didn't excite me it does come with all wheel drive standard. The salesman was very dishonest. He quoted me a price thousands over the figures from TrueCar and similar websites, then lied and said those sites don't include shipping fees. They do. Told me you can't lock in a price if you order a car not on the lot. You can at any other dealership. Made claims about "all new vehicles these days" that weren't true, like they don't come with spare tires and they all have huge display screens. Said okay, we can't agree on a price, but if you have any sales in the future, like Ford has employee pricing, let me know. He was very offended and said, "We don't bribe people to buy our cars." Sales are common in all industries. The next day he called me to say, "You know, the car comes with a full tank of gas." Every car comes with a full tank of gas. My experience might have been better with a different salesperson, don't know.

After two weeks of looking for a car and being harassed by pushy sales people, it was a relief…read moretalking to Mike and Rob. They took the time to get to know me and once we settled on the car we wanted and the price, everything else was smooth sailing. They took care of all the paper work and even took some time to get the car serviced (even subtle details like changing the batteries in the key fobs) and washed. But what impressed me the most was that they decided to have the brakes serviced before I went and picked it up because they were getting worn (they likely would have lasted me 5-10 thousand miles). A lesser dealer would have just swept that under the rug. The car had been great ever since and really was a great deal. If you're looking for a car i would start your search here, if I had, I wouldn't have to keep blocking calls from all these pushy sales people.

Robert and Mike are awesome to work with and all around good guys! I was in need of a solid used…read morecar ASAP and they delivered! Quick deal, no hassles and good prices. Car had a small, unknown issue after purchase and they worked with me to make it right. Will definitely buy my next cart here too! Thank you RC Motors!

I have been going to Seeley for at least a decade now. My most recent visit was this week to have…read moremy front brakes replaced due to squeaking. It was ready the same day i dropped it off and they made the transaction so simple. I was even able to accept via a link what work they were needing to do to my vehicle which i found amazing! I did notice more squeaking after having it fixed so i dropped it off again. They advised my rear brakes just needed to be cleaned (that i had just had done at my vehicles dealership). They did not charge me for doing this and i was really appreciative of their time and efforts. I will continue to do my business with this wonderful company.

I have been going to Seeley Automotive since he started in Ayer on Park St. I know he values…read morecustomers. Does excellent work. I never feel safer in my car then when I drive off his lot. EXCELLENT WORK GOOD PRICES

SURPRISE! We are charging you 3.5% for paying us with your credit card. Wouldn't that be a good…read morething to inform customers BEFORE they do repairs and gain some goodwill for honesty. I see online that many businesses use the 3% surcharge as a scam but this place goes beyond that to 3.5%. If you plan on getting your car serviced here, ASK about credit card surcharges BEFORE any work is done so you have the option to either go somewhere else or pay with cash.

I brought my 2013 Dodge Challenger R/T here for an engine light warning to be diagnosed. It was…read moredetermined that a cylinder 3 misfire was found and the reason was Cam and Lifter Failure. I was informed that the engine needed to be replaced. A remanufactured engine was installed as well as many other required parts. The final bill came to just over $19,000.00. I picked the car up Saturday June 21, 2025, I drove it 22 miles and noticed the engine light came on. I brought it right back to the dealership that same Saturday I picked it up. I Informed Julie that the engine light was on again. I heard nothing Monday and Tuesday. Wednesday I decided to stop in to inquire on the engine light. At that time I was told when they attempted to start my car Tuesday morning, the engine started to make noise and the connecting rod smashed through the oil pan. I was then informed by the service department that it may not be covered under warranty because of after market parts that were used from my old engine, more specifically, the coil packs and cold air intake. That is a poor excuse to try to worm out of a warranty, coil packs and air breathers have zero connection to crankshaft failure and furthermore, if those parts were questionable with regard to a warranty, why did the mechanic install them in the first place. It goes without saying that if my car is not repaired to the condition for which I have already paid for, I will as certain as the sun will rise be contacting an attorney that deals with car dealerships specifically who rip off and defraud their customers. I will pursue this legal action regardless of the personal cost to me. All I ask for is that I get the new engine that I paid for then I will be happy to edit this review. Sincerely; David Zannini

I'll start by saying I have purchased 13 Hyundai's in the past. 3 of them are from Hyundai Mcgovern…read moreRt2. I was very happy with the salesman for the last 2 cars. I had an issue come up that got escalated to the general manager Andy. The salesperson and the sales manager all said they could help me. Then when I didn't get a reply, I found out the sales manager I had been speaking to (Jose)_ was out so Brian another sales manager referred me to Andy. Then everything went south. He was rude unprofessional and said he didn't care what I was told by the sales managers before that he was the general manager and wouldn't help me. I brought the same problem to McGovern in Brockton and a sales manager there gave me the information I needed was very helpful and had the problem solved in a few minutes. I will not be buying any more cars from this dealership. I called the VP of sales Zack and emailed him with no response.

I made an appointment at the beginning of the month for an oil change and an inspection. They…read morecouldn't get me in until the 28th. Ok. They're busy. But when I arrived at my appointment, they said they no longer do inspections. Now I have to find a place last minute or face a fine. Stay away from this place if you care about service, quality, or integrity

From the phone call to completing my repair, Mark's customer service was superb! I was traveling…read morefrom NH to south of Boston, needed a brake repair. AAA delivered the vehicle, it was on the lift before I arrived and problem discovered. Given part quote, told it would be done in an hour after part delivered. It was! The whole experience was excellent, down to final charges! And, the waiting area clean and pleasant. Thank you, Mark, for the great service! B Fitzgerald, NH

Brought my 2019 Mini Cooper Countryman for an oil change on 7/18/25. The next morning, I found a…read morelarge oil puddle in my garage. Mini Service inspection revealed the technician installed the WRONG drain plug from a different vehicle with NO gasket, damaging my oil pan threads. Now requires complete oil pan replacement My vehicle never had leaks before this service. This negligence has cost me thousands in repairs, towing, and lost vehicle use. Avoid this location - their careless work can destroy your vehicle.

Bought a car here and the salesman was great. Brought the car back after the warranty expired to…read morehave the wheel bearing replaced and the service department replaced another part along with the wheel bearing but never called to have it OK'ed by me. This added another $300.00 to the bill. After complaining that I was never notified they ended up not charging for the unauthorized repair.

Very Impressed! Chapdelaine is in Lunenburg, near Fitchburg. It was a bit of a ride for me to get…read morethere from the Providence area of RI, but worth the ride. They happened to have a GMC Van that I was interested in so I made the trip. I dealt with Ralph Phelps and he made things very easy. I'm a businessman and didn't want to waste a lot of time playing the car negotiation game. We both cut right to the chase and we had a deal in 10 minutes. I bought the truck for a very fair price and he even delivered it to my shop in RI. The paperwork was a breeze ... signed sealed delivered. I felt very good about the purchase and the way I was treated. I would definitely buy another vehicle from this dealer.

I have purchased 5 cars from Ron Bouchard and this was as pleasant as the others…read more Jacob was great to work with.

I enjoyed working with Michael Ciccolini at Ron Bouchard…read moreRam in Fitchburg, MA. Very down to earth and reasonable. Also, their prices are very fair, and that was welcoming in itself.

Undisclosed damage…read more Spent 63000 on a truck that had damage to the body that wasn't obvious and colonial refused to take care of it . If you buy here... BEWARE...no service after they get your money.

I had asked a family member to drop my vehicle off for an appointment. When the appointment was…read morecomplete and it was determined what repairs were needed, I did not receive a phone call from the service center, instead they allowed my family member to authorize the repairs without my permission. They had my number on file and I was waiting by the phone for the call. This is completely unacceptable. Only the account holder should have the authority to authorize repairs. When I brought this up to the rude women in service, her response was "you need to take this up with your family member, this isn't my problem." I will be taking my business elsewhere.

Switched out flat w rusted bolts and then patched up the hole in my tire for tree. Great service,…read morefriendly, and effective. Would recommend

Last i got my car disabled by a accident, late night no ones want to towel my car from Leominster…read moreto Gardner, Tom save my night; Good business man, he got me a ride also cause i was far home, he's a nice guy we came talking the whole trip, and he did it different then most part of the towing companies how said they cant do it. Thanks Tom.