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Colonial West

2.2 (38 reviews)
Closed Closed
Updated 1 month ago

Services - Colonial West

Auto maintenance

Oil changes

Auto repairs

2 More Services

Auto wheel and tire repair

Routine automotive maintenance

Colonial West Photos

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Recommended Reviews - Colonial West

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2 years ago

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Colonial W.

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3 years ago

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2 years ago

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Colonial W.

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3 years ago

Absolutely horrendous experience. Literally go anywhere else. Lied about replacing parts.

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7 years ago

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7 years ago

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9 years ago

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Colonial W.

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9 years ago

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Colonial W.

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8 years ago

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8 years ago

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9 years ago

They rob you blind. And they can't fix your car. If they quote you a price it's very over priced.

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Colonial W.

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10 years ago

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Colonial W.

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9 years ago

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Colonial W.

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7 years ago

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8 years ago

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Colonial W.

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9 years ago

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15 years ago

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9 years ago

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Colonial W.

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10 years ago

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11 years ago

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13 years ago

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14 years ago

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8 years ago

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8 years ago

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10 years ago

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8 years ago

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13 years ago

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11 years ago

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13 years ago

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10 years ago

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Colonial W.

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12 years ago

Colonial West is a great dealership! Ivy and Gino were great to work with. They made the whole car buying experience very enjoyable.

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11 years ago

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10 years ago

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13 years ago

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12 years ago

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10 years ago

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9 years ago

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13 years ago

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Ask the Community - Colonial West

Review Highlights - Colonial West

We were assigned to Ivy Shomphe as our salesperson and showed a Chevrolet Cobalt.

Mentioned in 4 reviews

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Ron Bouchard Chrysler Dodge Jeep Ram Service Center

Ron Bouchard Chrysler Dodge Jeep Ram Service Center

(27 reviews)

SURPRISE! We are charging you 3.5% for paying us with your credit card. Wouldn't that be a good…read morething to inform customers BEFORE they do repairs and gain some goodwill for honesty. I see online that many businesses use the 3% surcharge as a scam but this place goes beyond that to 3.5%. If you plan on getting your car serviced here, ASK about credit card surcharges BEFORE any work is done so you have the option to either go somewhere else or pay with cash.

I brought my 2013 Dodge Challenger R/T here for an engine light warning to be diagnosed. It was…read moredetermined that a cylinder 3 misfire was found and the reason was Cam and Lifter Failure. I was informed that the engine needed to be replaced. A remanufactured engine was installed as well as many other required parts. The final bill came to just over $19,000.00. I picked the car up Saturday June 21, 2025, I drove it 22 miles and noticed the engine light came on. I brought it right back to the dealership that same Saturday I picked it up. I Informed Julie that the engine light was on again. I heard nothing Monday and Tuesday. Wednesday I decided to stop in to inquire on the engine light. At that time I was told when they attempted to start my car Tuesday morning, the engine started to make noise and the connecting rod smashed through the oil pan. I was then informed by the service department that it may not be covered under warranty because of after market parts that were used from my old engine, more specifically, the coil packs and cold air intake. That is a poor excuse to try to worm out of a warranty, coil packs and air breathers have zero connection to crankshaft failure and furthermore, if those parts were questionable with regard to a warranty, why did the mechanic install them in the first place. It goes without saying that if my car is not repaired to the condition for which I have already paid for, I will as certain as the sun will rise be contacting an attorney that deals with car dealerships specifically who rip off and defraud their customers. I will pursue this legal action regardless of the personal cost to me. All I ask for is that I get the new engine that I paid for then I will be happy to edit this review. Sincerely; David Zannini

New England Motors - New England Motors

New England Motors

(2 reviews)

If you live in Central Massachusetts you should stop by New England Motors of Leominster. It is a…read moreoutstanding place to have your vehicles serviced. The people there are friendly, professional and knowledgeable. On several occasions I have dropped in to have my vehicles looked at and they have usually been able to work on any repairs the same day. For scheduled appointments they can offer a loaner vehicle. At each visit they do a thorough inspection of your vehicle and let you know of any issues that might pose a problem, "down the road", along with a detailed repair estimate. They have always been done on time and within the estimated cost for repairs. I am very happy with the service they provide and will remain a loyal, repeat customer.

A few months ago I came to New England Motors to see what they had to offer and found a 2007 Subaru…read moreLegacy. The car was in great condition just like every other car I looked at before that. I ended up purchasing the car and was happy with the whole process. It was quick and painless and the service provided from Steve was awesome. The car was completely safety inspected and I had a warranty with them for anything that happened. After about 2 months an O2 sensor went on the car and I knew I wasn't under warranty. I called Steve asking him what could be done and if he knew a good mechanic. He told me to bring it to his mechanic and he would take care of everything. I brought the car down the next day and was able to pick it up the same day. I am completely satisfied with my purchase and thought the least I could give back was a review. I highly recommend buying a car from these guys. Thanks Steve!!

Colonial West - car_dealers - Updated May 2026

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