I went to the Auburn location and had a terrific experience. Above and beyond customer service. I…read morehighly recommend PapaAuto

From the owner: We buy and sell used cars ask for Radwanread more

Great service, great customer care and support, super helpful…read more. Recommend the garage to anyone

Honest Business Owner, a place you can trust. Owner took the time to explain what was wrong with my…read morecar, and the way to fix it. Myself and my whole family uses this garage and recommend it to friends. Thank you!

I absolutely love this place and recommend it to everyone who has a beetle. I have a 2000…read moreVolkswagen Beetle. Very few places will work on my car. I was taking my car to East Main Auto because they were close and worked on my car. They had no idea what they were doing and since I am a young girl who knows absolutely nothing about cars they kept replacing parts that didn't need to be replaced just because they were expensive. I paid 1500$+ there and they did not fix anything. The final time I went there they charged me 1000$+ and told me that they can't fix my car. Well, since they didn't fix anything that I needed my car broke one day. My transmission wouldn't change gears and was literally a bomb that was just building pressure and heat. I could only go 25 MPH! I heard about beetle bug from one of my friends and called him up and he took my car. The guy was very nice and read all my lights on my dashboard and told me exactly what was wrong. It was a Friday so I couldn't get my car fixed that night because they were closed on weekends. I left it there until Monday and beetle bug fixed it! It was a mass air flow sensor that needed to be replaced. That sensor fixed my turbo too that the other place claimed to be a break booster. Beetle bug also made sure other things were fixed too so I wouldn't have another problem like that. I also had a problem the other day as well. I was driving home from school and not even 5 minutes down the road my check engine light started blinking. I was freaking out but my dad suggested to try driving it at least to my house. I started driving and 10 seconds later the check engine light started blinking again and a burning rotten egg smell started coming from my car. I had to drive to the closest gas station that would take foreign cars and they told me they won't even read my light for another hour and a half. I called beetle bug and he told me to come in and he will do it right away. He told me if it was something major he wouldn't be able to fix it right then. I drove it there and he read my lights and found out it was just a coil pack. He put it as his first priority and fixed it in less than an hour. I cannot put into words how greatful I am for this place and I hope everyone goes to him. This place is my savior

My 2004 Golf was overheating at highway speeds. I searched for a good, local repair shop in my…read morearea using Yelp, which I've been using successfully for a couple of years but mostly to find restaurants. I found Beetle Bug III, specializing in VW with a single but glowing review from Jan L. On the strength of that review I took my car there for diagnosis and repair; I'm very glad I did. Tad listened to my description of the problem, asked some good questions then said that he suspected the plastic water pump impeller had broken. I asked him to check the brakes while he had the car. He called me later to confirm that was the problem. The repair was done and he called when the car was ready. When I picked up the car, he showed me the damaged impeller, he explained my brakes had about 5000 miles left on them and also pointed out that my front tires would need to be replaced soon. He concluded the transaction by stating that their work was guaranteed. Tad and his brother run an excellent shop; I highly recommend them. Tad does it again! The timing belt broke as I was driving to work on Friday morning. I called Tad and explained the problem, he was concerned that one of the systems powered by the belt might have seized to cause the failure and that it might be more than just a problem with the belt. I took my car to him after work on Friday expecting to have to leave it for a few days. When I arrived he came right out to look at the car; he took out the broken belt and checked all the pulleys, none appeared to be seized. He walked away saying he was going to see if he had a replacement belt in stock. He came back a few minutes later with a new belt in hand and some tools and proceeded to install it. A short time later he was done! It was the first time I had had my car repaired while I waited.

O'Malley's is awesome! Dean is a great guy and always treats me like a VIP customer. This place is…read moregreat and I recommend them to everyone. Thorough, customer friendly, reasonably priced, brand new state if the art facility. I wont go anywhere else. I love this place.

Amazing service! Dean is wonderful and truly cares about servicing your car. Communicative and very…read moreprofessional!

I've been bringing my vehicles here since I had my license and I don't plan on going anywhere else,…read moreever. They've treated me and my cars great and have gone above and beyond in so many situations I can't keep count. They always work with me on my schedule and never try to sell or do anything you don't absolutely need. I don't know if they're the cheapest place in town and I don't care, for the service, friendliness and "we got your back" kind of attitude I will continue to give them my business and recommend them to anyone I know who's looking for a service garage.

A little above and beyond…read more.. I had a to get a few things fixed to my car. After calling around local shops they told me they were booked until next month. I called Guaranty on a whim and they got me in the next day. The customer service was polite and the quotes were very reasonable. They had me out the same day. These are all qualities of a good shop. I noticed today on top of my hassle free experience that they actually greased one of my squeaky doors. Shops like that deserve a shout out. Thanks guys :) I will be going back in the future.

I have been a customer for about a year now and I am completely satisfied by the quality of the…read morework performed, the pricing and the communication. I don't mind traveling 60 miles to make sure these guys are the ones to do work on my 01 Miata. I am confident they will get it right every time. For a good price. Fast. If you get a chance - talk to Chris. Great guy, very good listener and will make sure to hear you out.

do not go here ever!!!! this business took advantage of me! charged me $3,000 for a coolant leak!…read morewhen i complained, he admitted he changed parts that weren't broken! total crook!

Refuse to sell to anybody outside of Mass…read more I don't know why they advertise their cars on the internet since they will only sell to residents of Mass. I told them to get their cars off the internet then and just list them in their local paper being Massachusetts to such a tiny state .

From the owner: family auto sales and repair ben on bussines for over 24 years and wee do towing repair brakes…read moreexhaust oil change and much more

terrible service, owner yelled and screamed at me for telling him the insurance company said it was…read moretotaled refuse to take my verbal release and won't not let me get my plates off vehicle

He is the rudest person I have ever met. My vehicle was involved in a collision in which front…read morebumper needed to be replaced completely. The day Francis returned the vehicle on March 9th, 2016 it was brought to his attention that there was a 1cm gap ahead of the headlights and he stated that it is because these bumpers are off market and "they never fit perfectly". On March 11th when I got to work after the vehicle was parked, I noticed that one side of the front bumper (driver`s side) popped just about 1inch out and I pushed it back to where it'd snap in place, well sadly it popped out again and the vehicle was brought over to the shop on March 14th at 8:15am where two of Francis` assistants saw it (Francis wasn't present) and stated that there was normal due to the bumper being off market and they told me to bring the vehicle back in case it happens again so they would glue it back in. On March 23rd (one-year anniversary of my step-daughter's death) at 3:45pm the vehicle was brought to the shop once again and Francis was present at this time. When Francis was asked to take a look at the bumper, he started frantically yelling, swearing, and causing public humiliation blaming me, without any justification or proof, that I have hit the vehicle and that he is not going to be blamed for it, therefore, he is not fixing it. He also gave me no time for explanation and he was very condescending, thus I could not reason with him despite the multiple times I have stated I have not hit anything or anyone. I saw him getting defensive every time I would try to speak and he would raise his voice even more and swear at me in my 7-year old daughter's presence who was very scared. I felt belittled and humiliated, and my daughter was scared. He was constantly berating me. Besides being very unprofessional and even if it was my fault and if perhaps the car was hit while parked, he had NO RIGHT to treat anyone like he treated me. Hated more than anything else in doing business with him and will NEVER, NEVER, NEVER recommend him to anyone.