These guys just saved me over $2k in repairs. Was about to get expensive maintenance done when they…read moremade me aware of major issues that outvalued the vehicle itself. Honestly, Mike and team are the fastest, most thorough mechanics I've worked with. I got video texts of the issue as it was diagnosed showing me the problem, along with the quote to fix it. Easy! Maybe MTM stands for "Most Trusted Mechanics"? Good stuff, will recommend!!

From the owner: excellent work ethic and great customer service. weather is routine maintenance or a big job on…read moreyour vehicle, you can be sure you'll be satisfied with the work done to it. we not only offer regular maintenance, brake ,suspension and diagnostics but also offer detailing

Ladies this is a safe place to bring your vehicle and not have to wonder if you are being…read moremanipulated or over charged. The guys here deliver excellent customer service, they clearly explain any issues with your car and price you fairly. Highly recommend I have been going here for a some years now with different vehicles.

Such a big fan of the Gardner location. Every time I have been the team has been so kind, patient,…read morethorough and honest. Especially being a younger woman I worry about being taken advantage of because I don't know everything about cars, but I feel fully confident they took care of me just like they would their daughters. Very nice. Good people.

I am unsure where the less than stellar reviews are coming from. I had an exceptional experience…read morewith TJ & Sons. On the evening of 3/29/24 my fuel tank dropped out of my truck while driving home through Hubbardston. 20 years of salted roads took their toll and the straps rusted through. Ryan arrived on site in record time and had my 2004 Tundra and a full gas tank off the road and headed to the TJ shop on Gardner straight away. It took several days to get the necessary replacement parts from Toyota, but as soon as they arrived, Ryan had the new tank in place and I was on my way. Great service, good value, fair prices! Thank you Ryan and TJ! A++ TJ is a serious towing company serving central Mass with a large fleet of tow trucks, large and small. They are also a Mass inspection station.

Called for a tow. They came within 20 minutes. Had the right guy and right equipment. Charged me…read more$100 which I thought was cheap. Nice and polite. Hopefully don't need to be towed again but if I did I would call TJ

I am a frequent customer at this garage. Always have a good experience. Today was exceptionally…read moregood service. My car failed inspection, repairs were much more expensive than I was ready for, not their fault. I was treated with kindness by the Tech who explained the necessary repairs in great detail. They ordered the parts for my car so keeping my car for the day was necessary as I needed an exhaust system. It was a bitterly cold day and the person behind the counter, Kristine, took time out of her busy day (it was super busy there) to give me a ride home. terrific customer service!!!

The guys in the shop are great. My issue was with the woman that thinks she owns the place. She is…read moredegrading and talks down to all of the customers. I've been watching her do it for years and she finally did it to me. I won't be going back along with other customers that witnessed her behavior.

I've been a loyal customer for more than ten years and am not about to change now. I have been…read moresatisfied with the service since my very first experience. My 2012 Honda Fit needed work on its exhaust system and I ended up paying slightly (VERY slightly) more than the $225 estimate I was given. I had anticipated a bill of $500 or more; something I most certainly did NOT share with the franchise owner before the work was done. In short (too late, I suppose), they did the work, and my little four-cylinder no longer sounds like a 2 1/2 ton, ten-wheeled Studebaker troop transport. Never has anyone from this franchise approached me in the middle of a job to tell me I needed to have another $200, $300, $500 - or 75-cents - worth of work done. People love to bitch...especially about their auto mechanic. But in this instance, I had NO bitching to do. Until significant changes are made in the crew of machinists at Meineke's Gardner facility I will continue to be a loyal, satisfied customer. A big "THANK YOU" to all the employees and bosses. They are the best!

worst place,do not go there its changed for the worse!they lied about charging me for nothing!plus…read morei went there and spent 1500 over past 2 yrs! ill never go back again also need to put 4 new tires and brakes on my other truck its not going there!

I dropped off a few item to be recycled. Courteous professional and fast. If you need recycling…read morehouse hold items, give them a call. I bet they can meet your needs

I had used West previously so I wasn't anticipating any issues. The car was not operable due to a…read moredrive shifter issue. I called AAA and they referred me to West. We needed to have the car towed from house to the dealer for service. The driver was nice, and very careful loading up the car so everything seemed fine. When I asked him to hand the key to the dealer service rep, he said he'd just drop the car in the first available spot because the dealership is under construction and very busy. I immediately called the dealer to tell them the car would be there in about 30 min. The car was towed to the dealer, but the key was NOT handed to anyone and somehow lost! The driver claimed to have left it in the cup holder yet the dealer valet and service team could not locate it. Now, no one claims responsibility and we're out $200 to replace the key. West claims that it is routine for their drivers to just leave the key, but doesn't it seem reasonable to hand it off to an employee during business hours? Oh, and I had to drive to the dealer to provide the only remaining key so they could work on the car. Again, what seemed like good, careful service was lacking responsibility in something as simple as providing the car key to a dealer employee. I wouldn't recommend West again to deliver a car to a location. It seems it's their policy to drop it and leave.

Great customer service and great service I the towing is reasonable. I'll return friendly and…read moreknowledgeable I think the go above and beyond expectations

Family always used to bring our vehicles there until staff was rude to us on two occasions…read more Excellent mechanics are hard to find, so maybe they get to choose their clients. Unrelated to the aforementioned... when we were leaving the shop, some guy that I assume lives across the street from the shop went on a roid rage literally tried to run my family and I off the road in his blue pickup while flipping us birds.