We have been long time customers of JPJ automotive. We bought a low mileage Ford Focus for our…read moredaughter's first car to drive for work, college, and road trips with her friends. We also brought any subsequent maintenance items back to John because we know he is a fair and honest business person. He works hard to get things done quickly and repaired first time so people can get back to their daily routines. I would definitely recommend JPJ for anyone looking for a reliable, fairly priced car for a kid or other family member. Probably taking our next road-safe kids there too!

Bought 2012 Ford Escape from owner. Had all the options I wanted beautiful vehicle. After I bought…read moreit John took the extra time to go through and make sure everything was perfect and safe to make a long distance trip to VA. Thanks to his kindness we made it and car still runs like a champ! Highly recommend this company. He goes above and beyond!

I dropped off a few item to be recycled. Courteous professional and fast. If you need recycling…read morehouse hold items, give them a call. I bet they can meet your needs

I had used West previously so I wasn't anticipating any issues. The car was not operable due to a…read moredrive shifter issue. I called AAA and they referred me to West. We needed to have the car towed from house to the dealer for service. The driver was nice, and very careful loading up the car so everything seemed fine. When I asked him to hand the key to the dealer service rep, he said he'd just drop the car in the first available spot because the dealership is under construction and very busy. I immediately called the dealer to tell them the car would be there in about 30 min. The car was towed to the dealer, but the key was NOT handed to anyone and somehow lost! The driver claimed to have left it in the cup holder yet the dealer valet and service team could not locate it. Now, no one claims responsibility and we're out $200 to replace the key. West claims that it is routine for their drivers to just leave the key, but doesn't it seem reasonable to hand it off to an employee during business hours? Oh, and I had to drive to the dealer to provide the only remaining key so they could work on the car. Again, what seemed like good, careful service was lacking responsibility in something as simple as providing the car key to a dealer employee. I wouldn't recommend West again to deliver a car to a location. It seems it's their policy to drop it and leave.

Ladies this is a safe place to bring your vehicle and not have to wonder if you are being…read moremanipulated or over charged. The guys here deliver excellent customer service, they clearly explain any issues with your car and price you fairly. Highly recommend I have been going here for a some years now with different vehicles.

Such a big fan of the Gardner location. Every time I have been the team has been so kind, patient,…read morethorough and honest. Especially being a younger woman I worry about being taken advantage of because I don't know everything about cars, but I feel fully confident they took care of me just like they would their daughters. Very nice. Good people.

Recently moved to Massachusetts and needed a mobile mechanic to fit my busy schedule!…read more Bill was responsive, punctual, fairly priced, and communicated everything perfectly. Just needed an oil change and tire rotation for now, but I will definitely use him for any future maintenance and repairs!

Bill's Mobile Mechanic anyone need work done this guy is AMAZING!! He came to me changed my…read moresparkplugs in.under an hour and MOST IMPORTANTLY didn't talk to me like, Ah your a women you know nothing about cars!!! 100% reccommend this guy and I WILL be using him again!!

Called them to lift a body onto a truck for me. They guy I talked to said he couldn't but rather…read morethan leaving me hanging he gave me a name of someone to try and the guy came right over. My day went from suck to amazing thanks to calling TJ & Sons. Forever grateful.

I am unsure where the less than stellar reviews are coming from. I had an exceptional experience…read morewith TJ & Sons. On the evening of 3/29/24 my fuel tank dropped out of my truck while driving home through Hubbardston. 20 years of salted roads took their toll and the straps rusted through. Ryan arrived on site in record time and had my 2004 Tundra and a full gas tank off the road and headed to the TJ shop on Gardner straight away. It took several days to get the necessary replacement parts from Toyota, but as soon as they arrived, Ryan had the new tank in place and I was on my way. Great service, good value, fair prices! Thank you Ryan and TJ! A++ TJ is a serious towing company serving central Mass with a large fleet of tow trucks, large and small. They are also a Mass inspection station.

Over the weekend, I noticed that my brakes were making a metal on metal sound. Although I've never…read moreused MTM before, they received good reviews, so on Monday morning I called them to see if they could take a look at it that day. Much to my surprise, they said that they could look at it and I should bring it in around noon. I did bring it in at that time, and to my surprise, they said that they could look at it and then repair it before the end of the day. I found them to be knowledgeable, friendly, and very helpful, and they were as good as their word as the car was ready in a couple of hours. They did a very good job, and I think their pricing was fair. Highly recommended.

These guys just saved me over $2k in repairs. Was about to get expensive maintenance done when they…read moremade me aware of major issues that outvalued the vehicle itself. Honestly, Mike and team are the fastest, most thorough mechanics I've worked with. I got video texts of the issue as it was diagnosed showing me the problem, along with the quote to fix it. Easy! Maybe MTM stands for "Most Trusted Mechanics"? Good stuff, will recommend!!

Can never rave enough about Brian! Can always count on honesty, dependability, and kindness! No…read morematter where I live I'll be coming to Brian's!

We recently moved to Fitchburg and were looking for an honest mechanic when we came across Brian's…read moreon Yelp. After reading the reviews we decided to give them a try. We were not dissapointed. Brian seems like a great guy and his employees are very corteous and professional. We dropped our vehicle off on Monday afternoon for a pretty significant repair and it was ready Tuesday morning. They also provided me with a ride home on Monday after dropping my vehicle off. They also give flowers to the ladies as a courtesy, which I thought was so nice. They are located behind Slatterys, so you have to look for them though.

Great customer service and great service I the towing is reasonable. I'll return friendly and…read moreknowledgeable I think the go above and beyond expectations

Family always used to bring our vehicles there until staff was rude to us on two occasions…read more Excellent mechanics are hard to find, so maybe they get to choose their clients. Unrelated to the aforementioned... when we were leaving the shop, some guy that I assume lives across the street from the shop went on a roid rage literally tried to run my family and I off the road in his blue pickup while flipping us birds.